SELPHY DS700 SERVICE MANUAL Canon Copyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited. Download Service Manual And Resetter Printer at http://printer1.blogspot.
Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
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II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) (2) (3) (4) (5) Adjustment Periodic maintenance Periodic replacement parts Replacement consumables Replacement of the print head 1-2. Customer Maintenance 1-3. Product Life (1) Printer (2) Print head (3) Ink tank 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATIONS 2-1. Operator Call Errors 2-2.
(2) (3) (4) (5) 4-3. 4-4. 4-5. 4-6. Print mode Print quality Supported image formats Supported file names File Search File Sort Date Print Canon Bubble Jet Direct Function (1) (2) (3) (4) (5) (6) (7) (8) Print mode Media type Print layout Print quality Image correction function Maintenance Print date Copies 4-7.
Part 1 MAINTENANCE Download Service Manual And Resetter Printer at http://printer1.blogspot.
1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Adjustment Destination settings (EEPROM settings) Timing At logic board ass'y replacement Purpose Tool Approx. time To set the destination. None. 1 min. To set the language to be displayed on the TV. TV (in the user mode) 1 min. Waste ink counter - At logic board ass'y replacement To reset the waste ink counter.
1-2. Customer Maintenance Adjustment Print head cleaning Timing When print quality is not satisfying. Purpose To improve nozzle conditions. Tool Approx. time - Remote control and connection to a 42 sec. TV - Printer button - Computer (settings via the printer driver) Print head deep cleaning When print quality is not satisfying, and not improved by print head cleaning. Ink tank replacement When the ink tank becomes empty. (No ink error) To improve nozzle conditions.
1-4. Special Tools Name Tool no. Application Remarks MOLYKOTE PG641 CK-0562-000 To be applied to the sliding portion of the access cover arm, and feed roller ass'y. In common with other models. FLOIL KG107A QY9-0057-000 To be applied to the sliding portion of the carriage guide rail. In common with other models. EU-1 QY9-0037-000 To be applied to the carriage oil pad, and the In common with sliding portion of the carriage shaft. other models. 1-5.
2. LIST OF ERROR DISPLAY / INDICATIONS Errors and warnings are displayed by the following ways: 1) Errors are indicated by the number of times the LED blinks. 2) Errors and warnings are displayed on the TV. 3) Errors and warnings are displayed on the printer driver's Status Monitor. 2-1. Operator Call Errors (by LED Blinking in Orange) LED blinking in orange Solution Error [Error code] 2 times No paper. (ASF) [1000] Set the paper in the ASF, and press the Resume/Cancel button. 3 times Paper jam.
3 times 4 times Paper feed error [6000] Purge unit error [5C00] - Timing sensor unit (QM2-1759) - Timing slit disk ass'y (QL2-0843) - Paper feed motor ass'y (QM2-1746) - Feed roller ass'y (QM2-1970) - Platen (QC1-5176/5177) - Logic board ass'y (QM2-1961)*1 - Purge unit (QM2-1975) - Logic board ass'y (QM2-1961)*1 5 times ASF cam sensor error [5700] - Sheet feed unit (QM2-1964) 6 times Internal temperature error [5400] - Logic board ass'y (QM2-1961)*1 7 times Waste ink absorber full [5B00] - Ink
2-4. Troubleshooting by Symptom Symptom The power does not turn on. The power turns off immediately after power-on. Solution Replace the - AC adapter, or - logic board ass'y*1. Faulty operation The print head is not recognized. The print head does not return to the home position. Remove and re-install the print head, or replace the - print head, or - logic board ass'y*1. Strange noise. Remove foreign material, or attach a removed part if any. Printing stops mid-way. Replace the logic board ass'y*1.
- ink tank, or - print head*2. Graphic or text is enlarged on printouts. When enlarged in the carriage movement direction, clean grease or oil off the timing slit strip film, or replace the - timing slit strip film, - carriage unit, or - logic board ass'y*1. When enlarged in the paper feed direction, clean grease or oil off the timing slit disk ass'y, or replace the - timing slit disk ass'y, - timing sensor unit, or - logic board ass'y*1.
3. REPAIR 3-1. Notes on Service Part Replacement Notes on replacement*1 Adjustment / settings Operation check - Before removal of the logic board ass'y, remove the power cord, and allow for to sit approx. 1 minute (for discharge of capacitor's accumulated charges), to prevent damage to the logic board ass'y. - Before replacement, check the waste ink amount (by service test print or EEPROM information print).
Timing slit strip film (QC1-5153) Timing slit disk ass'y (QL2-0843) - Upon contact with the film, wipe the After replacement: film with ethanol. 1. Perform the print head - Confirm no grease is on the film. alignment in the user mode. (Wipe off any grease thoroughly with ethanol.) - Service test print - Do not bend the film. Print head (QY6-0056) After replacement: 1. Perform the print head alignment in the user mode.
3-2. Special Notes on Repair Servicing (1) Flexible cable and harness wiring, connection Exercise care when handling the flexible cables and harness wiring. Improper wiring or connection may cause a short-circuit, and may lead to ignition or emission of smoke.
J403: J404: J501: J502: J503: J601: J602: J603: J701: Panel cable connector Panel harness ass'y connector Connected to the AP motor harness inside the sheet feed unit Paper feed motor ass'y connector Carriage motor ass'y connector IR cable connector USB harness ass'y connector DSC harness ass'y connector Video harness ass'y connector (III) Printer unit wiring 1 - 11 Download Service Manual And Resetter Printer at http://printer1.blogspot.
(IV) Paper feed motor ass'y wiring (V) Carriage motor ass'y and PE sensor harness wiring 1 - 12 Download Service Manual And Resetter Printer at http://printer1.blogspot.
(VI) Front I/F unit wiring (VII) Rear I/F unit wiring To the top 1 - 13 Download Service Manual And Resetter Printer at http://printer1.blogspot.
(2) Notes on disassembly and re-assembly z AC adapter and logic board ass'y removal 1) Remove the 4 screws indicated by the arrow in the figure below. Position the DS700 so that it stands on the output tray unit, as shown below, to facilitate servicing. 2) Remove the DC harness ass'y, and AC adapter. 3) Remove the harnesses and cables from the logic board ass'y, leaving J402 and J501 on the left side and J601, J403, and J302 on the right side connected so that further work can be done easily.
4) Hold the logic board ass'y in a horizontal position, and slide it to the left to release the hook on the right side. 5) Pull and slide the right side of the logic board ass'y to the right, to release the hook on the left side. Then, remove the remaining harnesses and cables from the logic board ass'y. Note: For removal of harnesses or cables with few pins, use a pair of tweezers to avoid damaging the connectors.
z Side cover R ass'y removal Remove the screw from the bottom case. z Side cover L removal Remove the screw from the bottom case. z Main cover unit removal Remove 2 screws from the left side and 2 screws from the right side. 1 - 16 Download Service Manual And Resetter Printer at http://printer1.blogspot.
z Torsion spring and grounding panel board plate positions z Printer unit removal 1) Remove the motor and sensor harnesses from the logic board ass'y, and the timing sensor unit harness from the front I/F unit. 2) While pressing the carriage lock lever to release the lock, move the carriage to the left. 1 - 17 Download Service Manual And Resetter Printer at http://printer1.blogspot.
3) Remove the 3 screws shown in the figures below. 4) Remove 1 screw, and release the hooks at 2 locations. 5) While lifting the back side portion of the printer chassis, slide the printer unit backward and remove from the bottom case ass'y. Note: - The printer unit is connected via the purge tube to the sheet feed unit. When removing the printer unit from the purge tube, use a pair of tweezers to protect the tube from damage.
- DO NOT touch or scratch the timing slit strip film and the timing slit disk ass'y, and keep them free from any grease. z Sheet feed unit removal Remove 3 screws, and slide the 2 shafts to the right to remove the sheet feed unit. z Pump unit removal While creating space with a flat-blade screwdriver, etc., slide the gear portion upward to release it, and remove the pump unit. Note: In re-assembling the pump unit, adjustment is required. See [3-3.
z Timing slit strip film attachment Attach the film so that the arrow on the left end faces upward, as shown in the figure below. z Purge unit removal 1) Remove the carriage shaft and the carriage motor ass'y. 2) Remove the harness from the PE sensor unit. 3) Remove the 2 screws shown in the figures below. z Carriage unit cable holder removal 1) Release the hook by pulling it in the direction <1> in the figure below. 2) Slide the cable holder in the direction <2> in the figure below.
3) Lift the cable holder's left side upward, and remove the flat cable. z Tension spring position To the top 1 - 21 Download Service Manual And Resetter Printer at http://printer1.blogspot.
3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor ass'y is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below). 2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
3) While holding the gear position in step 2), slide the access cover arm through the main cover's slot (in the direction indicated by the blue arrows) into place. 4) Check that the access cover arm fits in place, as shown below. 5) After adjustment of the gear phase, attach the main and access cover units to the printer, and confirm the cover operation. The cover should open properly by the cover open switch, and close and lock manually.
z When assembling the pump unit in the sheet feed unit - Position the pump unit so that the pump unit's pin fits in the groove "A" in the figure below. - Confirm that the pump unit's bosses fit in the holes "B" in the figure below. - Set the purge tube in place. z Check items after pump unit assembly in the sheet feed unit Rotate the pump drive gear clockwise and counterclockwise, and confirm the following: - The pump makes piston action properly at "A" in the figure below.
(4) Grease application 1. 2. 3. 1 - 25 Download Service Manual And Resetter Printer at http://printer1.blogspot.
4. 5. 6. 1 - 26 Download Service Manual And Resetter Printer at http://printer1.blogspot.
Part name Where to apply grease / oil Grease / oil name Grease / oil amount Main cover unit 1 Access cover arm sliding portion (2 locations) MOLYKOTE PG641 1 drop x 2 locations Carriage unit 2 Entire surface of the carriage oil pad (2 pcs.
E. TOOL FIGURE 10 TOOL E-1 Download Service Manual And Resetter Printer at http://printer1.blogspot.
FIGURE & KEY No. T- PART NUMBER RANK QTY DESCRIPTION 1 CK-0562-000 1 GREASE, MOLYKOTE PG-641 2 QY9-0057-000 1 LUBE, FLOIL KG107A, OIL 3 QY9-0037-000 1 GREASE EU-1 4 CK-8006-000 1 GREASE, ELECTRICITY IF-20 REMARKS E-2 Download Service Manual And Resetter Printer at http://printer1.blogspot.
(5) Waste ink counter setting When the logic board ass'y is replaced, reset the waste ink counter. In addition, according to the waste ink amount, replace the waste ink absorber. The standard amount for waste ink absorber replacement is given in the table below. Waste ink amount*1 Ink absorber replacement Less than 7% Not required. 7% or more Required. *1: Check the waste ink amount by service test print or EEPROM information print. [See 3-3. Adjustment / Settings, (7) Service mode.
5 times Bottom plate cleaning Set Canon MP-101 (4" x 6") or GP-401 (4" x 6") in the ASF. (7) Service mode Function Procedures Service test print Remarks See "Service mode operation procedures" below. Set a sheet of 4" x 6"(101.6 mm x 152.4 mm)-sized paper. For a print sample, see 3-4. Verification Items, (1) Service test print. EEPROM information print See "Service mode operation procedures" below. Set a sheet of 4" x 6"(101.6 mm x 152.4 mm)-sized paper. For a print sample, 3-4.
5) After the function (menu) is selected, press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.) Note: To exit the service mode, press the Power button. In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.
3-4. Verification Items (1) Service test print After repair, perform service test print, and confirm the items below. Note: Use a sheet of 4" x 6" (101.6 mm x 152.4 mm)-sized paper. On the service test print (sample below), confirm the following items: - Check 1, top of form accuracy: The line shall not extend off the paper. - Check 2, EEPROM information: Destination settings, waste ink amount, etc. - Check 3, nozzle check pattern: Ink shall be ejected from all nozzles.
On the service test print, confirm the following EEPROM information: DS700: Model name (same for all destinations). Vx.xx: ROM version. Set = xxx: Destination settings at shipment from the plant (not used in field service). (Destination setting in the service mode is not reflected to this value. Settings in the service mode are reflected in EEPROM's TV, Dest, and Lang values, however, the Set value remains unchanged from the original setting at shipment from the plant.
27:DCR=001 28:DCRC=00000 29:Head Temp=26.5 30:WP=0193 31: Env Temp=27.
19: TV signal (NTSC or PAL) 20: Camera Direct Print-supported device connection record (CDIN: Camera Direct Insert) LG = Legacy (Canon Bubble Jet Direct), PB = Canon PictBridge, OPB = Other PictBridge 21: Longest period of non-printing (MSD: Maximum Stop Date) 22: Number of pages fed (total, plain paper, High Resolution Paper, Matte Photo Paper, Photo Paper Pro, Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope) 23: Print count by the Print All button (KP: Key Pri
4. PRINTER TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. 1) Keep the print head and ink tank installed in the carriage. [See Caution 1 below.] 2) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned off, the carriage is automatically locked in place.) [See Caution 2 below.] 3) Attach the tape in 2 locations, as shown below, to fix the output tray unit.
Caution: (1) If the print head is removed from the printer and left alone by itself, ink is likely to dry. For this reason, keep the print head installed in the printer even during transportation. (2) Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress to the carriage flexible cable or causing ink leakage during transportation.
Part 2 TECHNICAL REFERENCE Download Service Manual And Resetter Printer at http://printer1.blogspot.
1. NEW TECHNOLOGIES (1) Robust direct printing The SELPHY DS700 is a compact photo printer equipped with a wide array of inputs (by memory card, digital camera, and camera-equipped mobile phone), TV outputs, easy-to-use remote control and UI, realizing fast and high-quality photo printing with ease and wide range, without using a computer. (2) Card direct printing By using the TV display function, viewing images from the memory card on the TV and printing them are possible.
2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing, except in the following cases: - Cleaning on arrival: Performed when the access cover is closed. - Cleaning by dot count: Performed after ejection of paper. - Manual cleaning / deep cleaning: Performed manually. Color: C / M / Y Condition Details Est. amount of ink used (g) Est. required time (sec.
3. PRINT MODE 3-1.
*1: Camera Direct Printing not supported. *2: In Print Studio, select Sticker print. Notes on PictBridge supported digital camera: 1. Paper size and type settings on the camera When Default is selected for the paper size and paper type on the camera, printing is performed according to the printer's paper size and paper type settings. 2.
4. PHOTO DIRECT PRINT FUNCTION 4-1. Host PC Memory Card Access Function (1) Supported memory cards Media types compatible with the host computer memory card access function and Memory Card Direct Printing function are as follows: - Compact Flash Card (CF1, CF2 [micro drive]) (However, 5V is not supported.) - Smart Media Card (5V, 1M and 2M are not supported.
Read/Write mode Writing data to the memory card inserted in the card slot is allowed. (Use of memory cards where the write protection switch is set to Read Only is prohibited.) In this attribute, printing from the memory card cannot be performed. Note: When the memory card is inserted to the printer and the printer power is turned on, the card slot attribute cannot be changed. The card slot attribute resets to Read-only by soft power-off and on. 4-2.
If all images are of a non-supported type, they will not be printed and blank paper is ejected. - When non-supported images are detected, “No photos stored in memory card” is displayed on the TV.
(3) (4) (5) (6) X /DCIM/ABCD/THM00004.tif X /ABCD/DCIM/THM00005.jpg X /ABCD/DCIM/EFGH/THM00006.jpg X /ABCD/DCIM/THMA/IMG00006.jpg RECYCLED directory (Windows) X /RECYCLED X /ABCD/RECYCLED TRASH directory (Mac OS) X /TRASH X /ABCD/TRASH RESOURCE.FRK directory (Mac OS) X /RESOURCE.FRK X /ABCD/RESOURCE.FRK Other directories (including sub-directories) X _MOVE&RENAME X THEVOLUMESETTINGSFOLDER To the top
4-4. File Sort Full pathnames ("/DCIM/100CANON") are sorted in alphabetical order.
However, in DPOF mode, the DPOF setting is used. For the date layout and size, refer to 4-13, Date Print Specifications. The date data to be used in date print are as follows: Print mode Exif file or non-Exif file DPOF mode Non-DPOF mode Date data to be printed --- Date in the DPOF file Exif files with the creation date of the image data Date when the Exif file was created Non-Exif file Updated date of the file system 4-6.
DPOF print: - Standard: -- Borderless: 1 photo per page -- Border: 1 photo per page - Index print: -- Same as Index mode of Memory Card Direct Printing. (4) Print quality No. of passes: 6 passes Resolution: 1200 dpi x 600 dpi Y/M/C: 5 pl / 2 pl (mixed) (5) Image correction function Exif 2.2 files are processed with Photo Optimizer PRO, and for other files, image correction is not implemented. Not selectable by users.
4-7. PictBridge Function The following applies when the printer is connected to a Canon PictBridge-supported digital camera. (As PictBridge is enabled when both the printer and digital camera have shared functionality, some functions may not be selectable, depending on the combination of the printer and digital camera.) For Canon Bubble Jet Direct functionality, refer to 4-6, Canon Bubble Jet Direct Function. For other companies' digital cameras, refer to the camera's manual.
In PictBridge-supported digital cameras, Default (standard) is selectable for the items below. When Default is selected, printing will be performed using the printer's settings.
cannot be inserted simultaneously), and another slot for CF/MD. However, even though 2 cards may physically be inserted in both slot simultaneously, as one drive only is always valid, control is performed as follows: - The card inserted first has priority. Even if a card is inserted into a drive other than the current drive, this action is ignored. - When the card in the current drive is removed, the other drive is checked.
(3) Memory card removal command from the host computer When the following operation is performed on the host computer, it is detected that the memory card removal command has been implemented, and power supply to the memory card is cut. Select "Eject the memory card" in the Memory Card Utility. To the top 2 - 15 Download Service Manual And Resetter Printer at http://printer1.blogspot.
4-11. DPOF Settings in the Memory Card Direct Printing Function (1) Supported DPOF functions DPOF Ver. 1.0 is supported. The following essential functions as a DPOF printer are supported: - Standard printing - No. of copies to be printed (1 page) - Image format (CIFF, EXIF (JPEG), JFIF) - Designation of images to be printed (relative path name) The following optional functions as a DPOF printer are supported: - Index printing - No.
- Layout printing: 2/4/8 photos per page with borderless/bordered (4" x 6", Credit Card) Half with borderless/bordered (4" x 6", Credit Card) - Sticker printing: 16 seals per page - Single frame printing (= single image per page): 4" x 6" with borderless/bordered, Credit Card with borderless/bordered - Index printing: L: 15 photos, Postcard: 24 photos, Name Card / Credit Card: 6 photos - Layout printing: 2/4/8 photos with borderless/bordered (L, Postcard, Name Card / Credit Card) Postcard (wit
- Images are arranged horizontally, from left to right, top to bottom. - When the number of photos designated requires less space than the layout provides, nothing is printed in the remaining spaces. (5) Layout and image size Processing in borderless printing (including 2/4/8 photos per page with borderless, and postcard with borderless): 1) Rotate the image data by 90 degrees (if necessary) to align the long edges of the image with those of the paper.
2) Enlarge (or reduce) the image data while maintaining the image's proportions so as to align either the long or short edges of the image with those of the print area (blue line), so that no image data is discarded. 3) The area without any image data will be blank. (Empty areas will be equally divided between left and right, or top and bottom.) To the top 2 - 19 Download Service Manual And Resetter Printer at http://printer1.blogspot.
4-13. Date Print Specifications (1) Date print in Memory Card Direct Printing 1) Settings and data format Printing in DPOF (Index and Standard) mode: When date print is set to ON in the DPOF settings, the date is printed using the character strings in the DPOF settings, regardless of the date setting via the TV. The number of characters printable is up to 24 for Standard, and up to 12 for Index.
relative distance from the lower right to the image date is the same as when a 4:3 ratio is used.) Color: Orange Size: According to the layout Print sample: DPOF mode Index printing: Date is not printed, even when set in the digital camera's DPOF settings. (3) Date print in Infrared Printing In Infrared Printing, date print setting is not available, and so the date is not printed. 4-14.
Color: Orange DPOF mode Standard print sample: Size: According to the layout Printing in other modes: The photo number will not be printed. (2) Photo number printing in Digital Camera Direct Printing The photo number will not be printed regardless of data formats. (3) Photo number printing in Infrared Printing The photo number will not be printed. To the top 2 - 22 Download Service Manual And Resetter Printer at http://printer1.blogspot.
5. FAQ (Problems Specific to the SELPHY DS700 and Corrective Actions) No. * 1 2 3 4 5 6 C A Function Safety during transportation Phenomenon Condition Possible call or complaint Cause Corrective Action Non-ejection of - Transportation of ink the printer with the print head and ink tank installed - Phenomenon confirmed in the transportation test If the printer is transported without the accessory and side packing, the print head face can contact the purge base, scratching the nozzles.
7 8 9 Remote control In particular usage not operated - The printer's - Avoid direct sunlight, and remote control leave the printer 50cm or receiver is more away from intense exposed to the light such as that from an direct sunlight or inverter fluorescent light. intense light of an - Use the remote control inverter within 4 meters from the fluorescent light, printer, and less than 30 etc. degrees away from the - The remote optical axis. control is not - Replace the CR2025 within the battery.
Part 3 APPENDIX Download Service Manual And Resetter Printer at http://printer1.blogspot.
Memory card drive Supported memory card Compact Flash TYPE I/II, Microdrive, SmartMedia Card, Memory Stick, Memory Stick PRO, MagicGate Memory Stick, SD Memory Card, MultiMediaCard, xD-Picture Card*, miniSD Memory Card*, Memory Stick Duo*, Memory Stick PRO Duo*, MagicGate Memory Stick Duo* * Adapter required Storage function Supported OS Windows 2000 / XP, Mac OS X 10.2.
Type Single head with 3 colors (C/M/Y) Print head Each color: 256 nozzles (128 nozzles each for 2pl and 5pl) Total: 768 nozzles (600dpi) Ink color Cyan, magenta, yellow Applicable ink tank BCI-16 Color (dye-based), single tank with 3 colors (C/M/Y) Weight (Net) Approx. 27g (not including the ink tank, protective materials, and packing material) Supply method As a service part (not including the ink tank) Part number QY6-0056-000 To the top
