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S200.book Page 2 Saturday, September 22, 2001 2:20 PM Table of Contents Table of Contents Introduction .....................................................................................................5 How to Use This Manual .................................................................................6 Safety Precautions .........................................................................................8 Printer Parts and Their Functions ......................................................
S200.book Page 3 Saturday, September 22, 2001 2:20 PM Table of Contents BJ Print Monitor ........................................................................................... 63 Cancelling a Print Job ................................................................................. 65 Using the Printer with a Network ................................................................. 67 Uninstalling Printer Drivers ..........................................................................
S200.book Page 4 Saturday, September 22, 2001 2:20 PM Table of Contents Troubleshooting ..........................................................................................131 Cannot Install the Printer Driver ................................................................ 132 Print Quality is Poor or Contains Errors ..................................................... 134 Printer Does Not Start or Stops During Print Jobs ....................................
S200.book Page 5 Saturday, September 22, 2001 2:20 PM Introduction Introduction Thank you for purchasing the Canon S200SP Bubble Jet Printer. This User’s Guide provides complete explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning ➤ Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment.
S200.book Page 6 Saturday, September 22, 2001 2:20 PM How to Use This Manual How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat Reader 4.0 or Acrobat Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly different. Use this button to enlarge the viewing screen. Select this button in the tool bar and click within the screen. Displays the previous page. Displays the next page. Returns to the page you were previously viewing.
S200.book Page 7 Saturday, September 22, 2001 2:20 PM How to Use This Manual Use this button to search for a word. Displays the table of contents. Click the heading to jump to the topic. Click the “ ” symbol to see the headings for each chapter. Click the “ ” symbol to close the headings.
S200.book Page 8 Saturday, September 22, 2001 2:20 PM Safety Precautions Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
S200.book Page 9 Saturday, September 22, 2001 2:20 PM Safety Precautions Never plug the printer into a power socket that is shared with other equipment (extension lead, double adapter, etc.). Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call for service. ■ Cleaning the printer Use a damp cloth to clean the printer.
S200.book Page 10 Saturday, September 22, 2001 2:20 PM Safety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. ■ Working around the printer Do not use inflammable sprays near the printer.
S200.book Page 11 Saturday, September 22, 2001 2:20 PM Safety Precautions ■ Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
S200.book Page 12 Saturday, September 22, 2001 2:20 PM Safety Precautions ■ Power supply Never remove the plug by pulling on the cord. Do not use an extension lead. If you do not intend to use the printer for a long period of time, unplug the printer. Never use a power supply voltage other than that supplied in the country of purchase.
S200.book Page 13 Saturday, September 22, 2001 2:20 PM Safety Precautions ■ Working around the printer Never put your hands or fingers in the printer while it is printing. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service.
S200.book Page 14 Saturday, September 22, 2001 2:20 PM Safety Precautions Never touch the electrical contacts on a print head after printing. The metal parts may be very hot and could cause burns.
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S200.book Page 16 Saturday, September 22, 2001 2:20 PM Printer Parts and Their Functions Front View Paper Rest Paper Guide When loading paper, ensure the left edge just touches this guide. To move the paper guide, pinch the knob and slide in the appropriate direction. RESUME/CANCEL Button Press to resume printing once an error has been resolved. The printer will then initialise ready for printing. Also, to cancel printing in progress, press this button. This printer does not have a Power switch.
S200.book Page 17 Saturday, September 22, 2001 2:20 PM Printer Parts and Their Functions Rear View USB Port Connects the printer to a computer through a USB interface. Power cable connector Connect the supplied cable into this connector. Handle Hold this handle with your fingers of both hands to move the printer in a short distance. Be sure to hold this handle with your fingers of both hands securely. If you happen to hold it carelessly, you may drop it and then you may be injured.
S200.book Page 18 Saturday, September 22, 2001 2:20 PM Printer Parts and Their Functions Inside the Printer Paper Thickness Lever Adjusts the gap between the print head and the surface of the printing paper. Cartridge Holder Install the BJ Cartridge here. The BJ Cartridge consists of a print head and two ink tanks. Cartridge Lock Lever Locks the BJ Cartridge into the holder. Once the BJ Cartridge is installed, do not touch this lever.
S200.book Page 19 Saturday, September 22, 2001 2:20 PM Printer Parts and Their Functions Configuration of the BJ Cartridge The BJ Cartridge consists of a print head and two ink tanks (expendable supplies) as shown below. When the printer runs out of ink, replace only the empty ink tank with a new one.
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S200.book Page 21 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Opening the Printer Properties Dialog Box The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu. ■ Opening the Printer Properties dialog box from your application program This method is generally used to specify printer settings just before printing. The operations may vary slightly depending on your application program.
S200.book Page 22 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) ■ Opening the Printer Properties dialog box directly from the Start menu This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the Start menu, additional tabs appear, including the Details tab.
S200.book Page 23 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Printer Properties Dialog Box Description • Main Tab • Page Setup Tab • Stamp/Background Tab • Effects Tab • Profiles Tab • Maintenance Tab Note ➤ The screens in this section refer to Windows Me/Windows 98 operation. The equivalent screens for Windows XP/Windows 2000 may look slightly different.
S200.book Page 24 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Main Tab (1) (2) (6) (3) (4) (5) (1) (2) Media Type Ensure this setting matches the type of media loaded in the printer. Print Quality Select the print quality you require from among the different options. To select custom Print quality, select Custom and click the Set... button.
S200.book Page 25 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) (3) (4) (5) (6) Colour Adjustment/Color Adjustment Select the method of colour adjustment. To make detailed colour adjustments, select Manual, then click the Set... button. Greyscale Printing/Grayscale Printing Select to print a greyscale version of a colour document. Print Advisor... Click to start the Print Advisor. The Print Advisor simplifies configuration of the printer driver.
S200.book Page 26 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Page Setup Tab (1) (2) (3) (7) (4) (5) (6) (1) Page Size Ensure the correct paper size is selected.
S200.book Page 27 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) (2) (3) (4) (5) Orientation Select landscape or portrait printing and ensure it is the same orientation used in the application. Printing Type Select the printing method from among the following. Normal-size Printing The document is printed according to the original dimensions. This setting is usually selected by default.
S200.book Page 28 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) (6) (7) Collate Select to print multiple copies of the document one copy at a time. Preview Area Verify the overall layout, stamps, background, etc., to be applied to the print job. Note ➤ When you are to print a Web page, the entire page may not be printed. In such a case, select Scaled Printing as Printing Type.
S200.book Page 29 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Stamp/Background Tab (1) (3) (4) (2) (5) (8) (6) (7) (1) (2) Stamp Select the check box and choose the stamp. Define Stamp... This allows you to create new stamps, or modify details of a selected stamp.
S200.book Page 30 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) (3) (4) (5) (6) (7) (8) Place stamp over text When Stamp is selected, you can select this check box. When selected, the stamp is printed over the print data. Stamp first page only When Stamp is selected, you can select this check box. When selected, the stamp is printed only on the first page. Background Select the check box and choose the background image you wish to use. Select Background...
S200.book Page 31 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Effects Tab (1) (6) (2) (3) (4) (5) (1) Simulate Illustration This function manipulates colour image data with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar.
S200.book Page 32 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) (2) (3) (4) (5) (6) Monochrome Effects Prints a colour image in a single colour. Select the check box and choose a colour or use a custom colour using Select Colour/Select Color. Vivid Photo Prints a photo or image data in vivid colours. By enlarging the blue and green colour areas, this function prints the blue sky or green trees of a photo vividly.
S200.book Page 33 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Profiles Tab (2) (1) (3) (4) (6) (5) (1) Printing Profiles This list displays the printing settings currently registered in the Profiles tab. The Current Settings profile contains the settings currently specified in the Main, Page Setup, Stamp/Background and Effects tabs. The Default Settings profile contains the factory default settings.
S200.book Page 34 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) (2) (3) (4) (5) (6) Details Displays all the printer settings selected in Printing Profiles. Description Displays a description of the printer settings selected in Printing Profiles. You can enter the description when saving the printer settings. Add to Profiles... Click to save the settings currently specified in the Main, Page Setup, Stamp/ Background and Effects tabs.
S200.book Page 35 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Maintenance Tab (1) (2) (3) (4) (5) (7) (6) (8) (1) (2) Cleaning Click to start print head cleaning. Deep Cleaning Click to start print head deep cleaning. Use this function only if Cleaning has not improved the print quality.
S200.book Page 36 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) (3) (4) (5) (6) (7) (8) Print Head Alignment Aligns the print head. For details on print head alignment, refer to “Print Head Alignment” . Nozzle Check Prints the nozzle check pattern to ensure the print head nozzles are outputting ink normally. For details, refer to “Examining the Nozzle Check Pattern”. Ink Counter Reset Resets ink counter to an initial value.
S200.book Page 37 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Super Economy Mode When you want to economise on printing cost, use the Super Economy Mode option. To enable the Super Economy Mode. Note 1 Open the Printer Properties dialogue box. 2 On the Main tab, select Super Economy in Print Quality. ➤ The print quality may diminish slightly because the Super Economy Mode uses the lowest resolution setting of your printer.
S200.book Page 38 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor allows you to check the status of the printer. If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution. When the low ink warning is set to be enabled, the status monitor also checks the ink tanks and displays a warning message when the ink is low.
S200.book Page 39 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Note ➤ To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button.
S200.book Page 40 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) ■ When errors occur The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer runs out of paper or paper jams. In such cases, take the appropriate action as described in the Printer Status tab. In Windows Me, Windows 98, click the Guide tab and follow the instructions on screen.
S200.book Page 41 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Cancelling a Print Job You can cancel a print job that is currently performed by: • Pressing the RESUME/CANCEL button, or • Operating the BJ Status Monitor. ■ Cancelling a print job with the RESUME/CANCEL button of the printer itself Press the RESUME/CANCEL button to terminate the print job.
S200.book Page 42 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) ■ Cancelling a print job from the BJ Status Monitor 1 Click the Canon BJ Status Monitor (Windows Me/Windows 98) or Canon S200SP - USB001 (Windows XP/Windows 2000) icon on the Task Bar. 2 Click Cancel Printing.
S200.book Page 43 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Windows) Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers. This allows you to delete all the files associated with the printer driver at the same time. 1 Click the Start button and select Programs, Canon S200SP, Uninstall. In Windows XP, click the Start button and select All Programs. 2 Click Yes when the confirmation message appears.
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S200.book Page 46 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Page Setup Dialog Box The Page Setup dialog box contains settings for the printed page, such as the size of the print media, and resizing the printed image. To open the Page Setup dialog box, select Page Setup from the File menu in your application program. (1) (2) (8) (3) (4) (5) (6) (7) (1) (2) Paper Size Select the size of the paper for the print job.
S200.book Page 47 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) (3) (4) (5) (6) (7) (8) Scale Specify the scaling percentage to resize the document for printing. Orientation Select landscape or portrait printing. Custom To specify a custom paper size, click this button to open the Custom dialog box after selecting Custom 1 to Custom 3 in the Paper Size popup menu. The Custom Dialog Box allows you to specify the length and width of the paper.
S200.book Page 48 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box. (1) (2) (1) (2) Select the function you wish to perform. Display area showing the various maintenance functions, including cleaning and test pattern printing. Click the icon to start this function. For further details, refer to “Routine Maintenance”.
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S200.book Page 50 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Print Dialog Box The Print dialog box specifies the media type and print settings to be used for your print job. To open the Print dialog box, select Print from the File menu in your application program. (1) (3) (4) (5) (6) (2) (1) (2) (3) Media Type Ensure this setting matches the type of paper media loaded in the printer.
S200.book Page 51 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) (4) (5) (6) Details... Allows you to manually set the print quality and colour settings in the Detailed Setting Dialog Box. Options... Specify the output destination, print order and page layout for the document you are printing. Apply... Allows you to register print settings or to implement a previously registered print setting.
S200.book Page 52 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Detailed Setting Dialog Box To open the Detailed Setting dialog box, select Manual then click Details.... in the Print dialog box and (2) (1) (3) ■ Quality panel (1) Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box.
S200.book Page 53 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) (2) (3) Print Quality Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving it to the left increases printing speed. Halftoning Select either Dither or Diffusion ink dot configurations.
S200.book Page 54 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) ■ Special Effects Panel To display the Special Effects panel, click the Special effects display icon. (1) (5) (2) (3) (4) (1) Simulate illustration This function manipulates colour image with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar.
S200.book Page 55 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) (2) (3) (4) (5) Monochrome effects Prints a colour image in a single colour. Select the check box and choose a colour or use a custom colour using Select Colour/Select Color. Vivid Photo Prints a photo or image data in vivid colour. Note that this effect is disabled when you select ColorSync as Colour Correction/ Color Correction on the Colour Panel/Color Panel.
S200.book Page 56 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) ■ Colour/Color Panel To display the Colour/Color panel, click the Colour/Color display icon. (1) (2) (3) (4) (5) (6) (1) Colour Correction/Color Correction Select a colour correction method: BJ Standard, ColorSync or None. BJ Standard is usually the optimum colour correction method for printing with a BJ printer. When ColorSync is selected, you should also specify the Print Type and Printer Profile settings.
S200.book Page 57 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) (2) (3) (4) (5) (6) Print Type For printing that emphasises intermediate colours, select Photo. For printing that emphasises the brightness of primary colours, select Graphics. For documents that contain large amounts of a basic colour, select Spot Colour/Spot Color. Printer Profile Select optimised colour characteristics (a profile) for the media type and other factors.
S200.book Page 58 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Options Dialog Box To open the Options dialog box, click the Options... button in the Print dialog box. (1) (7) (2) (3) (4) (1) (5) (6) Page Layout Use this function to print more than one page on a single sheet of paper. Typically, this setting is set to display 1 Page/Sheet Printing. If another option is selected, Page Order and Border can be specified.
S200.book Page 59 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) (2) (3) (4) 2 Page/Sheet Printing/4 Page/Sheet Printing Pages are reduced and printed so that two or four pages fit on each printed page. You can also select page order and whether to place a border around each page. Poster (Divided into 4) / (Divided into 9) / (Divided into 16) These enlarge and split the print image across several sheets of paper.
S200.book Page 60 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) (5) (6) (7) Print in reverse order Prints the document starting with the last page. Print collated pages Prints multiple copies of the document one copy at a time.
S200.book Page 61 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Register Settings Dialog Box To open the Register Settings dialog box, click the Apply... button in the Print dialog box. (1) (1) (2) (3) (4) (5) (2) (3) (4) (5) Settings Displays a list of the registered print settings. Import Imports a set of print settings. To use the settings, select the desired settings in the Settings list and click the Import button.
S200.book Page 62 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Super Economy Print Mode Selecting (Text) in Print Mode automatically sets the print quality at [Super Economy]. This mode is designed to minimise printing cost, and is recommended for draft printing, but also significantly diminishes print quality. If you want to improve the quality, select the (Manual) print mode to change the print quality into [Normal (Fast)].
S200.book Page 63 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) BJ Print Monitor The BJ Print Monitor allows you to check the progress of print jobs. You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility. ■ Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu. 2 Set Backgrounding to On. 3 After starting a print job, select BJ Print Monitor in the Application Menu. The BJ Print Monitor launches.
S200.book Page 64 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) ■ BJ Print Monitor Functions ... Click to pause printing of the specified document. ... Click to resume printing. ... Click to cancel printing of the specified document. Shows the progress of the current print job. Displays information about the documents queued for printing. The BJ Print Monitor allows you to change the print order of documents queued for printing.
S200.book Page 65 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Cancelling a Print Job ■ Cancelling a print job with the RESUME/CANCEL button of the printer itself Press the RESUME/CANCEL button to terminate the print job.
S200.book Page 66 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) ■ Cancelling a print job from the BJ status monitor When the BJ Print Monitor is running, you can use it to cancel or suspend the current print job. 1 Select BJ Print Monitor in the Application Menu. 2 Click the name of the print job you wish to cancel, then click . The document selected in the Print Monitor is deleted from the print list and the print job is cancelled.
S200.book Page 67 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Using the Printer with a Network The printer can be used with an Ethernet network environment. Follow the steps described below to connect the printer to the network. ■ Before Setting up the Printer Install the printer driver on each network computer that will use the printer. For information on installation, refer to the Quick Start Guide.
S200.book Page 68 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) 4 Click Share. 5 Confirm that S200SP server is selected in Enter new print server name: then click Send. 6 Confirm that the new print server name has been added to Current print servers then click Close. 7 Click the close box to close the Chooser. • Client setup procedure 1 Select Chooser in the Apple Menu. 2 Select Active in AppleTalk.
S200.book Page 69 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) ■ Checking Print Status • Checking print status from the print server To check the status of a print job from the print server, start the BJ Print Monitor. Select BJ Print Monitor in the Application Menu. To close the BJ Print Monitor, select Close Status Window in the File menu. • Checking print status from a client To check the status of a print job from a client, start the BJ Status Monitor.
S200.book Page 70 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) ■ BJ Status Monitor Functions .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document. Note ➤ • You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item. • If you are using two or more printer servers, you can switch between the BJ Status Monitor displays.
S200.book Page 71 Saturday, September 22, 2001 2:20 PM Printer Driver Functions (Macintosh) Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete, all the program files associated with it at the same time. Before proceeding, ensure you save any unsaved files in any currently running applications. Note 1 Load the Setup Software & User's Guide CD-ROM. 2 Double-click the Printer Driver folder. 3 Double-click the Installer icon.
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S200.book Page 73 Saturday, September 22, 2001 2:20 PM Routine Maintenance When to Replace Ink Tank and Maintain Print Head When printing becomes faint or colours are incorrect, see if the print head nozzles are clogged and clean them first. Follow the procedures below and replace an ink tank if necessary.
S200.book Page 74 Saturday, September 22, 2001 2:20 PM Routine Maintenance Replacing an Ink Tank When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position. • Black: • Colour: Note BCI-24 Black BCI-24 Color ➤ Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality.
S200.book Page 75 Saturday, September 22, 2001 2:20 PM Routine Maintenance 2 Remove the empty ink tank. Pull the tab on the ink tank towards you to release. colour black Then lift it from its slot. Do not touch the lock lever; remove only the ink tank. Important ➤ • Handle ink tanks carefully to avoid staining clothing or the surrounding area. • Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.
S200.book Page 76 Saturday, September 22, 2001 2:20 PM Routine Maintenance 3 Unpack a new ink tank and remove the orange protective cap. protective cap Important ➤ • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port.
S200.book Page 77 Saturday, September 22, 2001 2:20 PM Routine Maintenance 4 Insert the ink tank into a slot.
S200.book Page 78 Saturday, September 22, 2001 2:20 PM Routine Maintenance 5 Press on the tab until the ink tank snaps firmly into place. 6 Close the front cover. The cartridge holder moves to the right. The ink tank installation process is now complete. Note ➤ • To maintain optimal print quality, use an ink tank within six months of first use. • Once an ink tank has been used, do not remove it from the printer and leave it out in the open.
S200.book Page 79 Saturday, September 22, 2001 2:20 PM Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects normally from the print head nozzles, and to verify print head alignment. Use this function when printed results are blurred or the colour is incorrect. Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers, or from the printer itself.
S200.book Page 80 Saturday, September 22, 2001 2:20 PM Routine Maintenance Macintosh 1 With the printer on, load a sheet of A4 or Letter paper in the printer. 2 Open the Page Setup dialog box. The Page Setup dialog box can be normally opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utilities dialog box. 4 Select Test Print from the pull-down menu, and then click the Nozzle Check icon. 5 When the confirmation message is displayed, click OK.
S200.book Page 81 Saturday, September 22, 2001 2:20 PM Routine Maintenance ■ Printing the Nozzle Check Pattern through the Printer 1 With the printer on, load a sheet of A4 or Letter paper in the printer. 2 Press the RESUME/CANCEL button twice quickly.
S200.book Page 82 Saturday, September 22, 2001 2:20 PM Routine Maintenance ■ Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Lines missing here indicate the print head requires cleaning. Unevenness in these patterns indicates the print head requires alignment.
S200.book Page 83 Saturday, September 22, 2001 2:20 PM Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Note ➤ Cleaning the head consumes ink, so perform head cleaning only when necessary. Windows 1 Ensure that the printer is on. 2 Open the Printer Properties dialog box. 3 Click the Maintenance tab and then click the Cleaning icon. 4 When a confirmation message is displayed, click OK.
S200.book Page 84 Saturday, September 22, 2001 2:20 PM Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box. 4 Select Cleaning from the pull-down menu, and then click the Cleaning icon. When a confirmation message is displayed, click OK.
S200.book Page 85 Saturday, September 22, 2001 2:20 PM Routine Maintenance Print Head Deep Cleaning If print quality does not improve by standard print head cleaning, try deep cleaning, which is a more powerful process. Perform print head deep cleaning from the printer driver. Note ➤ Print head deep cleaning consumes more ink than standard print head cleaning, so perform this procedure only when necessary. Windows 1 Ensure the printer is on. 2 Open the Printer Properties dialog box.
S200.book Page 86 Saturday, September 22, 2001 2:20 PM Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box. 4 Select Cleaning from the pull-down menu, and then click the Deep Cleaning icon. 5 Click OK.
S200.book Page 87 Saturday, September 22, 2001 2:20 PM Routine Maintenance Print Head Alignment If the print head is not located at the regulated position, printed ruled lines could be misaligned. In such a case, adjust the print head position. ■ Aligning the Print Head Windows 1 With the printer on, load a sheet of A4 or Letter paper in the printer. 2 Open the Printer Properties dialog box. 3 Click the Maintenance tab and then click the Print Head Alignment icon.
S200.book Page 88 Saturday, September 22, 2001 2:20 PM Routine Maintenance Macintosh 1 With the printer on, load a sheet of A4 or Letter paper in the printer. 2 Open the Page Setup dialog box. The Page Setup dialog box can be normally opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utilities dialog box. 4 Select Test Print from the pull-down menu, and the click the Print Head Alignment icon.
S200.book Page 89 Saturday, September 22, 2001 2:20 PM Routine Maintenance ■ Examining the Print Head Alignment Pattern Windows 1 Look at the print-out. From the patterns in Column A, select the most even, least irregular pattern and enter the number.
S200.book Page 90 Saturday, September 22, 2001 2:20 PM Routine Maintenance 2 In the same way, one by one, select the most even patterns printed with the least irregularities from each of Columns B to E, enter their numbers, and click OK. If it is difficult to pick the best pattern on Column E, pick the setting that produces the least noticeable vertical white stripes. Less noticeable white stripes 3 More noticeable white stripes Click OK. This completes the printer setup.
S200.book Page 91 Saturday, September 22, 2001 2:20 PM Routine Maintenance Macintosh 1 Look at the print-out. From the patterns in Column A, select the most even, least irregular pattern and enter the number.
S200.book Page 92 Saturday, September 22, 2001 2:20 PM Routine Maintenance 2 In the same way, one by one, select the most even patterns printed with the least irregularities from each of Columns B to E, enter their numbers and click Send. If it is difficult to pick the best pattern on Column E, pick the setting that produces the least noticeable vertical white stripes. Less noticeable white stripes 3 4 More noticeable white stripes Click Close. Click OK. This completes the printer setup.
S200.book Page 93 Saturday, September 22, 2001 2:20 PM Routine Maintenance Enabling Low Ink Warning The low ink warning can be enabled/disabled from the printer driver. This notifies you of low ink levels during printing. ■ How Low Ink Warning Works Enable a low ink warning when installing a new ink tank. Reset the ink counter of the ink tank installed. When ink becomes low... The low ink warning alerts. When you install a new ink tank...
S200.book Page 94 Saturday, September 22, 2001 2:20 PM Routine Maintenance ■ Low Ink Warning Display The '!' shows a low ink level in the ink tank. The colour ink becomes low. BJ Status Monitor (Windows) The colour ink becomes low.
S200.book Page 95 Saturday, September 22, 2001 2:20 PM Routine Maintenance Note ➤ When the background printing is enabled, the low ink warning is displayed on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ How to Display Low Ink Warning Correctly • Reset the ink counter every time you install a new ink tank The ink counter cannot work correctly unless you synchronise it with the actual ink level. The ink counter can only be adjusted when it is reset at the time a new ink tank is installed.
S200.book Page 96 Saturday, September 22, 2001 2:20 PM Routine Maintenance ■ Setting Low Ink Warning Note ➤ Reset the ink counter every time installing a new ink tank when the low ink warning is enabled. Otherwise the ink levels will not be displayed accurately. • Enabling Low Ink Warning Windows 1 Ensure the printer is on and open the Printer Properties dialog box. 2 On the Maintenance tab, click Low Ink Warning Setting icon. 3 Select Display low ink warning and click Send.
S200.book Page 97 Saturday, September 22, 2001 2:20 PM Routine Maintenance 3 Select Low Ink Warning from the pull-down menu and click the Remaining ink level setting icon. 4 Select Display low ink warning and click Send. • Resetting Ink Counter Note ➤ Do not reset an ink counter of an ink tank already in use. Windows 1 Ensure the printer is on and open the Printer Properties dialog box. 2 On the Maintenance tab, click the Ink Counter Reset icon.
S200.book Page 98 Saturday, September 22, 2001 2:20 PM Routine Maintenance 3 Select Remaining ink level setting from the pull-down menu and click Ink Counter Reset. 4 Select the ink tank you have just installed and click Execute.
S200.book Page 99 Saturday, September 22, 2001 2:20 PM Routine Maintenance Setting Ink Drying Wait Time When you set the ink dry-up time level, you can specify the printer which printing characteristic is preferred; printing speed or quality. ■ How to Set the Ink Drying Wait Time Windows 1 Ensure the printer is on and open the Printer Properties dialog box. 2 Click the Maintenance tab, click the Custom Settings button.
S200.book Page 100 Saturday, September 22, 2001 2:20 PM Routine Maintenance Macintosh 1 Ensure the printer is on and open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. 2 Click the Utilities button to open the Printer Utilities dialog box. 3 Select Custom Setting from the pull-down menu, and then click the Ink Dry setting icon. 4 Click and draw and the scroll bar to specify the desired time level: 1, 2 or 3.
S200.book Page 101 Saturday, September 22, 2001 2:20 PM Routine Maintenance Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material inside of a sturdy box. 1 Unplug the printer.
S200.book Page 102 Saturday, September 22, 2001 2:20 PM Routine Maintenance 2 Remove the paper rest and the paper output tray. 3 Disconnect the printer cable from the computer and from the printer, and then disconnect the power cord from the printer.
S200.book Page 103 Saturday, September 22, 2001 2:20 PM Routine Maintenance 4 Secure the printer with adhesive tape as shown, and then pack it in a plastic bag.
S200.book Page 104 Saturday, September 22, 2001 2:20 PM Routine Maintenance 5 Attach protective material to both sides of the printer when packing the printer. Clearly label the box as “Fragile”, if using a transport company.
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Chapter05.fm Page 106 Thursday, September 27, 2001 9:51 AM Printing Media Compatible Media Types You can use the following types of paper and other media. ■ Size • Standard paper: From A5 size (148.0 x 210.0 mm / 5.83 x 8.27 in) to legal size (215.9 x 355.6 mm / 8.5 x 14.0 in) • Non-standard paper: From 100.0 x 100.0 mm to 241.3 x 584.2 mm (From 3.94 x 3.94 in to 9.5 x 23.0 in) • Others: Envelopes (European DL and US Com. #10) Important ➤ Do not use the following types of paper.
S200.book Page 107 Saturday, September 22, 2001 2:20 PM Printing Media ■ Weight 64 to 105 g/m2 (17 to 28 lb) Do not use paper heavier than this, as it could jam in the printer. ■ Types The following types of media can be used. For more information about the media and the printing methods, refer to the specific sections. Plain paper: Refer to the Quick Start Guide.
S200.book Page 108 Saturday, September 22, 2001 2:20 PM Printing Media Envelopes Use either European DL or US Com. #10 size envelopes. ■ Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below. 2 If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction. Ensure that the flap of the envelope is perfectly straight.
S200.book Page 109 Saturday, September 22, 2001 2:20 PM Printing Media 3 If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease. Press the envelope completely flat, working from the middle to the edge. * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 3 mm (0.1 in).
S200.book Page 110 Saturday, September 22, 2001 2:20 PM Printing Media ■ Loading • Place envelopes lengthwise with the flap to the left and the address side facing upwards. • Set the paper thickness lever to the right. • Up to 5 envelopes can be loaded at once.
S200.book Page 111 Saturday, September 22, 2001 2:20 PM Printing Media ■ Printer Driver Settings • Media Type: • Page Size: • Orientation: Envelope Select either DL Env. or #10 Env. according to the envelope size you are using Portrait ■ Handling of Printed Output Remove each envelope as it is printed.
S200.book Page 112 Saturday, September 22, 2001 2:20 PM Printing Media High Resolution Paper HR-101N This type of paper provides better colour reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. ■ Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. • Do not load paper higher than the limit mark. A maximum of 40 sheets can be loaded.
S200.book Page 113 Saturday, September 22, 2001 2:20 PM Printing Media ■ Printer Driver Settings • Media Type: • Page Size: High Resolution Paper Ensure the setting matches the size set in the application. ■ Handling of Printed Output Do not stack more than 20 sheets in the paper output tray. If the output paper is curled, it may prevent the next sheet being ejected. In this case, or if the ink takes a long time to dry, remove each sheet as soon as it is printed.
S200.book Page 114 Saturday, September 22, 2001 2:20 PM Printing Media Glossy Photo Paper GP-301N/GP-301 This media is still thicker than High Resolution Paper with a glossy printing surface to produce print-outs close to photograph quality. ■ Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. • Load only one sheet at a time.
S200.book Page 115 Saturday, September 22, 2001 2:20 PM Printing Media Note ➤ When printing on Glossy Photo Paper GP-301, do not use any loading support sheet. ■ Printer Driver Settings • Media Type: • Page Size: Glossy Photo Paper Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. two minutes).
S200.book Page 116 Saturday, September 22, 2001 2:20 PM Printing Media High Gloss Photo Film HG-201 This film has an extremely glossy surface, ideal for printing photographs with outstanding results. ■ Loading • • • • Load only one sheet at a time. Load the film with the cut corner at the upper right. If the film is curled, flatten it by curling in the opposite direction. Set the paper thickness lever to the left.
S200.book Page 117 Saturday, September 22, 2001 2:20 PM Printing Media ■ Printer Driver Settings • Media Type: • Page Size: High Gloss Photo Film Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries.
S200.book Page 118 Saturday, September 22, 2001 2:20 PM Printing Media Glossy Photo Cards FM-101 Made of the same material as Glossy Photo Paper GP-301, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of FM-101, make the images slightly larger than the area indicated by the perforations. ■ Loading • • • • Load the paper with the glossy side facing up. Set the paper thickness lever to the left.
S200.book Page 119 Saturday, September 22, 2001 2:20 PM Printing Media ■ Printer Driver Settings • Media Type: • Page Size: Glossy Photo Paper Select custom size and enter 119.6 x 215.9 mm (4.7 x 8.5 in). ■ Applications Settings Enter 109.6 x 160.4 mm (4.31 x 6.31 in) in Image Size. For details on how to specify the image size, refer to the applications user manual. You may not be able to specify the size of the image correctly in some applications.
S200.book Page 120 Saturday, September 22, 2001 2:20 PM Printing Media Photo Paper Pro PR-101 This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction. It is ideal for printing high quality photographs. ■ Loading • Load only one sheet at a time. • Load the paper with the glossier side facing up. • Set the paper thickness lever to the left.
S200.book Page 121 Saturday, September 22, 2001 2:20 PM Printing Media ■ Printer Driver Settings • MediaType: • Page Size: Photo Paper Pro Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. 30 minutes). Colours in dark images may appear indistinct at first, but become clearer after about 30 minutes.
S200.book Page 122 Saturday, September 22, 2001 2:20 PM Printing Media Photo Paper Pro PC-101S Made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of PC-101S, make the images slightly larger than the area indicated by the perforations. This paper is ideal for printing high quality photographs. ■ Loading • Load the paper with the glossy side facing up.
S200.book Page 123 Saturday, September 22, 2001 2:20 PM Printing Media ■ Printer Driver Settings • Media Type: • Page Size: Photo Paper Pro Select Custom Size and enter 118.6 x 215.9mm (4.67 x 8.5 in). ■ Applications Settings Enter 109.6 x 160.4mm (4.31 x 6.31 in) in Image Size. For details on how to specify the image size, refer to the application’s user manual. You may not be able to specify the size of the image correctly in some applications.
Chapter05.fm Page 124 Thursday, September 27, 2001 9:50 AM Printing Media Transparencies CF-102 This film is ideal for printing presentation material for use with overhead projectors. ■ Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder. • Set the paper thickness lever to the left. • A maximum of 20 sheets can be loaded at once.
S200.book Page 125 Saturday, September 22, 2001 2:20 PM Printing Media • Although you can print on either side of CF-102, best results can be obtained by printing on the side toward which it curls when held by the edge. Print side ■ Printer Driver Settings • Media Type: • Page Size: Transparency Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each transparency as soon as it is printed. • Do not touch the printed surface until the ink dries (approx.
S200.book Page 126 Saturday, September 22, 2001 2:20 PM Printing Media T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. The image is printed backwards when Media Type is set to T-Shirt Transfer in the printer driver. Note ➤ For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shirt transfers. ■ Loading • • • • Load only one sheet at a time.
S200.book Page 127 Saturday, September 22, 2001 2:20 PM Printing Media ■ Printer Driver Settings • Media Type: • Page Size: T-Shirt Transfer Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as possible. Refer to the supplied instructions for details on how to use the paper.
S200.book Page 128 Saturday, September 22, 2001 2:20 PM Printing Media Banner Paper This is long paper that consists of consecutive sheets of A4 or Letter size paper, ideal for printing long posters or banners (up to six sheets long). ■ Preparation for Pinting • When tearing the banner paper, tear off one more sheet than you actually need to print. • The maximum length for one print job is six sheets, so if you will be printing on six sheets, tear off a seven-sheet length.
S200.book Page 129 Saturday, September 22, 2001 2:20 PM Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table. Ensure the ink does not stain the table or floor.
S200.book Page 130 Saturday, September 22, 2001 2:20 PM Printing Media ■ Printer Driver Settings • Media Type: • Page Size: • Printing Type: • Copies: Plain Paper When using A4 banner paper: A4 When using letter size banner paper: Letter Banner Printing On a Macintosh, before creating the document, select Banner Printing in the Page Setup dialog box. Must be set to “1” to print correctly.
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S200.book Page 132 Saturday, September 22, 2001 2:20 PM Troubleshooting Cannot Install the Printer Driver ■ Follow the installation procedure correctly. Install the printer driver carefully following the procedures described in the Quick Start Guide. If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it.
S200.book Page 133 Saturday, September 22, 2001 2:20 PM Troubleshooting ■ If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User’s Guide CD-ROM, open the My Computer window, and then double-click the CD-ROM icon. Windows Note ➤ If you are typing in the file name, you must specify the CD-ROM drive letter and the installation program (“MSetup.exe”). The CD-ROM drive letter is computer dependent.
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S200.book Page 135 Saturday, September 22, 2001 2:20 PM Troubleshooting Cannot Print to End of Job ■ Confirm the Page Size setting matches the size of the paper loaded in the printer. First, check the Page Size setting in the application. Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. ■ Check the amount of the free space on the hard disk. You may need to increase the amount of free space by deleting any unnecessary files.
S200.book Page 136 Saturday, September 22, 2001 2:20 PM Troubleshooting Colours are Unclear ■ Confirm the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab. If you are working in a Macintosh environment, select the Photo or Graphic icon for the Print Mode in the Print dialog box. ■ Confirm the specified ink tank is installed.
S200.book Page 137 Saturday, September 22, 2001 2:20 PM Troubleshooting Meaningless Characters or Symbols are Printed ■ If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application program.
S200.book Page 138 Saturday, September 22, 2001 2:20 PM Troubleshooting Printing is Blurred/Colours are Wrong ■ Print the nozzle check pattern to ensure that ink is output correctly. If the nozzle check pattern does not print correctly, clean the print head. ➡ Printing the Nozzle Check Pattern ➡ Print Head Cleaning If the problem is not resolved after cleaning the print head several times, replace either of ink tanks. If print quality still remains poor, the print head may be worn out.
S200.book Page 139 Saturday, September 22, 2001 2:20 PM Troubleshooting Straight Lines are Misaligned ■ Align the print head. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Print Head Alignment. ➡ Opening the Printer Properties Dialog Box Follow the instructions on the screen.
S200.book Page 140 Saturday, September 22, 2001 2:20 PM Troubleshooting Macintosh 1 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. 2 Click the Utilities button. 3 Select Test Print from the pull-down menu, and then click Print Head Alignment. Follow the instructions on the screen. Note ➤ Straight lines can become misaligned if the paper thickness lever has been moved.
S200.book Page 141 Saturday, September 22, 2001 2:20 PM Troubleshooting ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. ➡ Opening the Printer Properties Dialog Box Macintosh 1 Open the Print dialog box. The Print dialog box can normally be opened by selecting Print in the File menu. 2 For Print Mode, select Manual and then click Details.
S200.book Page 142 Saturday, September 22, 2001 2:20 PM Troubleshooting Printed Paper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense colours or photographs). ■ Reduce the Intensity setting in the printer driver and try printing again. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment/Color Adjustment, and then click Set.
S200.book Page 143 Saturday, September 22, 2001 2:20 PM Troubleshooting Macintosh 1 Open the Print dialog box. The Print dialog box can normally be opened by selecting Print in the File menu. 2 For Print Mode, select Manual and then click Details. 3 Click the Colour/Color icon and then drag the Intensity slide bar to set the intensity.
S200.book Page 144 Saturday, September 22, 2001 2:20 PM Troubleshooting Back of Paper is Smudged ■ If the next page prints before the ink is dry, click and draw the Ink Dry-Up Time slider to the rightmost position. You can either remove each printed sheet from the output tray as soon as it is printed, or click and draw the Ink Dry-Up Time slider to the rightmost position to cause the printer to pause after each sheet has printed. Windows 1 Open the Printer Properties dialog box.
S200.book Page 145 Saturday, September 22, 2001 2:20 PM Troubleshooting Macintosh 1 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. 2 Click the Utilities button. 3 Select Custom Settings form the pull-down menu. 4 Select Pause between pages., and then click Send.
S200.book Page 146 Saturday, September 22, 2001 2:20 PM Troubleshooting Printed Surface is Scratched ■ Ensure you are using suitable paper. • The paper weight must be less than 105 g/m2 (28 lb). If you use paper heavier than 105 g/m2 (28 lb), the print head may scratch the printed surface. Clean the print head first and print with the correct paper. • The paper must not be curled. This problem can be resolved by simply turning the paper over.
S200.book Page 147 Saturday, September 22, 2001 2:20 PM Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment/Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to adjust the intensity. ➡ Opening the Printer Properties Dialog Box Macintosh 1 Open the Print dialog box. The Print dialog box can normally be opened by selecting Print in the File menu. 2 For Print Mode, select Manual and then click Details.
S200.book Page 148 Saturday, September 22, 2001 2:20 PM Troubleshooting White Streaks ■ Print the nozzle check pattern to check the ink output. If a specific colour does not print in the nozzle check pattern, clean the print head.
S200.book Page 149 Saturday, September 22, 2001 2:20 PM Troubleshooting Colours are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. ➡ Opening the Printer Properties Dialog Box Macintosh 1 Open the Print dialog box. The Print dialog box can normally be opened by selecting Print in the File menu.
S200.book Page 150 Saturday, September 22, 2001 2:20 PM Troubleshooting ■ Set the halftoning method to Diffusion in the printer driver settings. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting. ➡ Opening the Printer Properties Dialog Box Macintosh 1 Open the Print dialog box. The Print dialog box can normally be opened by selecting Print in the File menu.
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S200.book Page 152 Saturday, September 22, 2001 2:20 PM Troubleshooting Printing Does Not Start ■ Ensure the printer is turned on. Check to see if the printer is plugged into the power outlet securely. Note ➤ When printing a large amount of data such as a photo or graphics, it takes longer than usual to begin printing. Simply wait until the processing is completed. ■ Ensure the printer is securely connected to the computer.
S200.book Page 153 Saturday, September 22, 2001 2:20 PM Troubleshooting ■ Ensure the correct printer driver is selected. In Windows, ensure that Canon S200SP is selected in the Print dialog box. In Macintosh, ensure that S200SP is selected in the Chooser. Note ➤ In Windows, you can set the Canon S200SP as the default printer. ■ Ensure the printer port is set correctly. Windows Set “USBPRNnn” or “USBnnn” (“n” represents a number) as the printer port. 1 Open the Printer Properties dialog box.
S200.book Page 154 Saturday, September 22, 2001 2:20 PM Troubleshooting Printing Stops Before It is Completed ■ When the printer is processing a large amount of data. When the printer is processing a large amount of data such as a photo or graphics, it takes a long time for the computer to process the data, during which the printer may appear not to be functioning. In addition, when continuously printing material that uses a large amount of black ink on plain paper, the printer will sometimes pause.
S200.book Page 155 Saturday, September 22, 2001 2:20 PM Troubleshooting Printer Moves But Does Not Print ■ Print the nozzle check pattern to ensure that ink is output correctly. If the nozzle check pattern does not print correctly, clean the print head. ➡ Printing the Nozzle Check Pattern ➡ Print Head Cleaning If the problem is not resolved by cleaning the print head several times, replace either of ink tanks. If print quality still remains poor, the print head may be worn out.
S200.book Page 156 Saturday, September 22, 2001 2:20 PM Troubleshooting Cartridge Holder Does Not Move ■ Ensure the printer is turned on. The cartridge holder will not move unless the power is on. Check to see if the printer is plugged into the power outlet securely. If not, close the front cover, and then plug the printer to the power outlet. ■ If the front cover has been left open for a while, close and reopen it.
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S200.book Page 158 Saturday, September 22, 2001 2:20 PM Troubleshooting Paper Does Not Feed Properly ■ Confirm the paper conditions. • The paper is not too thick (less than 105g/m2 / 28 lb). • The number of sheets loaded does not exceed the recommended level. • The paper is not creased, curled or wrinkled. ➡ Compatible Media Types ■ Ensure that the left edge of the paper just touches the paper guide.
S200.book Page 159 Saturday, September 22, 2001 2:20 PM Troubleshooting Paper Jams Remove the paper according to the following procedure. 1 Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier. If the paper tears and a piece remains inside the printer, open the front cover and remove it. If you cannot pull the paper out, plug the printer off and plug it back on. The paper will be ejected automatically.
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S200.book Page 161 Saturday, September 22, 2001 2:20 PM Troubleshooting Error Writing to USBxxx Windows ■ Ensure the printer is turned on. The cartridge holder will not move unless the power is on. Check to see if the printer is plugged into the power outlet securely. If not, close the front cover, and then plug the printer to the power outlet. ■ Ensure the printer is securely connected to the computer.
S200.book Page 162 Saturday, September 22, 2001 2:20 PM Troubleshooting In Windows XP/Windows 2000, click the Advanced tab and then click Print directly to the printer. ■ Verify the USB port status. 1 Right-click My Computer and select Properties. In Windows XP, click the Start button, then right-click My Computer and select Properties. 2 On the Device Manager tab, double-click Universal serial bus controller, and then double-click Canon S200SP. In Windows XP/Windows 2000, click Device Manager...
S200.book Page 163 Saturday, September 22, 2001 2:20 PM Troubleshooting ■ Ensure that the printer port setting corresponds to the printer interface connection. 1 Open the Printer Properties dialog box. 2 On the Details tab (or Ports tab), select USBPRNnn (Canon S200SP) or USBnnn (Canon S200SP) (“n” represents a number) in the Print to the following port. ➡ Opening the Printer Properties Dialog Box ■ There may be a problem in the printer driver. Uninstall the printer driver and reinstall it.
S200.book Page 164 Saturday, September 22, 2001 2:20 PM Troubleshooting Application Error or General Protection Fault Windows ■ Ensure the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur. Use an application program intended for your operating system.
S200.book Page 165 Saturday, September 22, 2001 2:20 PM Troubleshooting ■ Check the amount of free space on the hard disk. You may need to increase the amount of free space by deleting any unnecessary files. ■ If the problem only occurs when printing a specific document, try editing the document and then printing it. If this resolves the problem, there may have been a problem in the original document. If the same problem occurs with the edited document, contact the manufacturer of your application.
S200.book Page 166 Saturday, September 22, 2001 2:20 PM Troubleshooting Other Error Messages Windows ■ If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on screen. In Windows Me or Windows 98, click the Guide tab for action to be taken in response to the error. Refer to ‘Low Ink Warning Displays Ink Tank with '?'’ as it is in the case.
S200.book Page 167 Saturday, September 22, 2001 2:20 PM Troubleshooting ■ If one of the following messages is displayed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting any unnecessary files. Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running. Printer driver could not be found Uninstall the printer driver and reinstall it.
S200.book Page 168 Saturday, September 22, 2001 2:20 PM Troubleshooting Other Error Messages Macintosh ■ If a message with the format “Error No.: Xn” (where “X” represents a letter and “n” represents a number) is displayed: Error No.: X202 Not enough memory for printing. Increase available memory by closing any other applications currently running. Error No.: X203 There is a problem with the printer driver. Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Drivers Error No.
S200.book Page 169 Saturday, September 22, 2001 2:20 PM Troubleshooting Low Ink Warning Displays Ink Tank with '?' The ink level of an ink tank displayed with a '?' is not synchronised with its ink counter. The colour ink level may not be correctly displayed. BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) The colour ink level may not be correctly displayed.
S200.book Page 170 Saturday, September 22, 2001 2:20 PM Troubleshooting Macintosh Note ➤ When the background printing is enabled, the low ink warning displays on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ Reset the ink counter from the printer driver when you replace the ink tank. ➡ Resetting Ink Counter ■ Turn the low ink warning off until you replace the ink tank to stop the warning message. Windows 1 Ensure the printer is on and open the Printer Properties dialog box.
S200.book Page 171 Saturday, September 22, 2001 2:20 PM Troubleshooting Macintosh 1 Ensure the printer is on and open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Note 2 Click the Utilities icon to open the Printer Utilities dialog box. 3 Select Remaining ink level setting from the pull-down menu and click the Low Ink Warning Setting icon. 4 Clear a check box of Display low ink warning off and click Send.
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S200.book Page 173 Saturday, September 22, 2001 2:20 PM Troubleshooting The BJ Status Monitor is Not Displayed ■ Ensure “Enable bi-directional support for this printer” is selected. 1 Open the Printer Properties dialog box. 2 On the Details tab, click Spool Settings and select “Enable bidirectional support for this printer.” ➡ Opening the Printer Properties Dialog Box In Windows XP/Windows 2000, select “Enable bidirectional support” on the Ports tab.
S200.book Page 174 Saturday, September 22, 2001 2:20 PM Troubleshooting Cannot Print in Background (Windows Me/Windows 98 only) ■ Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to delete unnecessary files, or disable background printing. ■ Ensure that background printing is enabled. Note 1 Open the Printer Properties dialog box. 2 On the Page Setup tab, click Printer control... and select Background Printing.
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S200.book Page 176 Saturday, September 22, 2001 2:20 PM Troubleshooting Jagged Text or Graphics, or Banded Gradations ■ Ensure your application supports Quick Draw. If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S200SP is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.
S200.book Page 177 Saturday, September 22, 2001 2:20 PM Troubleshooting Cannot Print in Background ■ Ensure background printing is enabled. 1 In the Apple menu, select Chooser. 2 Click Backgrounding on. ■ Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary files, or disable background printing.
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S200.book Page 179 Saturday, September 22, 2001 2:20 PM Appendices Deleting an Unknown Device Windows If printer driver installation was not successful, carry out the procedure described in “Notes on Handling the USB interface (for Windows Users)” in the Quick Start Guide. If the problem remains, follow the steps below to delete the unknown device. 1 Click the Start button, select Settings and click Control Panel. Doubleclick System.
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S200.book Page 181 Saturday, September 22, 2001 2:20 PM Appendices 4 When the confirmation message appears, click OK. 5 Click Close to close the System Properties window. In Windows XP/Windows 2000, click Properties window. and then click OK in the System 6 Click 7 Turn the printer off. 8 Remove the Setup Software & User’s Guide CD-ROM, if it is in the drive. 9 Restart Windows. 10 Install the printer driver again following the instructions in the Quick Start Guide.
S200.book Page 182 Saturday, September 22, 2001 2:20 PM Specifications Specifications Printing method: Bubble Jet on-demand Printing resolution: 2880 (horizontal) × 720 (vertical) dpi.* max. * Ink droplets can be placed with a pitch of 1/2880 inch at minimum. Print speed (printing with Canon standard pattern): Black printing Draft: 5.0 ppm Standard: 3.8 ppm Colour printing Draft: 3.0 ppm Standard: 1.6 ppm Print direction: Bi-directional Print width: 203.2 mm max. (8.
S200.book Page 183 Saturday, September 22, 2001 2:20 PM Specifications Receive buffer: 64 KB Interface: USB -compatible Interface connector: USB standard Series B receptacle (USB interface) Recommended printer cable: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 5.0 m (16.4 ft) Connectors: USB standard Series B pluggable Acoustic noise level: Approx.
S200.book Page 184 Saturday, September 22, 2001 2:20 PM Specifications Power supply: Europe AC 230 V±10%, 50 Hz USA/Canada AC 120-127 V, 60 Hz Australia AC 240 V, 50 Hz Power consumption: Standby: Printing: Approx. 2 W Approx. 18 W Even though you do not use the printer, it consumes a little power unless you unplug it. To prevent such power consumption, disconnect the power plug from the power outlet. Dimensions (without a paper rest and paper output tray): 390 (W) × 189 (D) × 162 mm (H) 15.35 (W) × 7.
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S200.book Page 186 Saturday, September 22, 2001 2:20 PM Specifications ■ Ordinary print media: Regular size: A4, A5, B5, Letter, Legal, European DL, US Com.#10 Custom size: width: 100.0 to 241.3 mm (3.94 to 9.5 in)* height: 100.0 to 584.2mm (3.94 to 23.0 in)* *except Banner Paper.
S200.book Page 187 Saturday, September 22, 2001 2:20 PM Specifications ■ Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 360, 720, 2880 dpi ■ Print Head: Black: 64 nozzles (360 dpi) Cyan, Magenta, Yellow: 24 nozzles per each colour (360 dpi) ■ Ink Tanks: Capacity: Black (BCI-24 Black) approx. 340*1, approx. 520*2, approx. 860*3, approx. 1550*4 Colour (BCI-24 Color) approx. 130*2, approx.
S200.book Page 188 Saturday, September 22, 2001 2:20 PM Specifications ■ Printer driver operating environment: IBM PC/AT-compatible computer running on Windows XP, Windows Me, Windows 2000, Windows 98 or Macintosh computers with USB interface running on Mac OS 8.6 - Mac OS 9.X ■ Hard disk space: Approx. 15 MB to install on Windows Me and Windows 98, 30 MB on Mac OS, or approx.
S200.book Page 189 Saturday, September 22, 2001 2:20 PM Specifications ■ Printing Area To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. ( ) Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the ) paper feed precision.
S200.book Page 190 Saturday, September 22, 2001 2:20 PM Specifications A4, B5, A5 Size Printable Area (width x height) A4 203.2 × 287.0 mm / 8.0 × 11.3 in B5 175.2 × 247.0 mm / 6.9 × 9.8 in A5 141.2 × 200.0 mm / 5.6 × 7.9 in 3.0 mm / 0.12 in 25.4 mm / 1.0 in Recommended printing area Printable area 7.0 mm / 0.28 in 3.4 mm / 0.13 in 23.5 mm / 0.93 in 3.4 mm / 0.
S200.book Page 191 Saturday, September 22, 2001 2:20 PM Specifications Letter, Legal Size Printable Area (width x height) Letter 203.2 × 269.4 mm / 8.0 × 10.6 in Legal 203.2 × 345.6 mm / 8.0 × 13.7 in 3.0 mm / 0.12 in 28.0 mm / 1.1 in Recommended printing area Printable area 7.0 mm / 0.28 in 6.4 mm / 0.25 in 26.5 mm / 1.04 in 6.3 mm / 0.
S200.book Page 192 Saturday, September 22, 2001 2:20 PM Specifications Glossy Photo Cards Size Printable Area (width x height) Glossy Photo Card 109.4 × 159.9 mm / 4.3 × 6.3 in 28.0 mm / 1.1 in Recommended printing area (Printable area is the same.) 26.0 mm / 1.02 in 5.1 mm / 0.2 in 4.1 mm / 0.
S200.book Page 193 Saturday, September 22, 2001 2:20 PM Specifications Photo Paper Pro (PC-101S) Note Size Printable Area (width x height) Photo Paper Pro PC-101S 109.6 × 160.4 mm / 4.3 × 6.3 in ➤ The printing area of Photo Paper Pro PR-101 is identical to that of A4 size paper. For details, refer to ”A4, B5, A5”. 28.0 mm / 1.1 in Recommended printing area (Printable area is the same.) 28.0 mm / 1.1 in 4.0 mm / 0.16 in 4.0 mm / 0.
S200.book Page 194 Saturday, September 22, 2001 2:20 PM Specifications Envelopes Size Printable Area (width x height) European DL 203.2 × 100.0 mm / 8.0 × 3.9 in US Com. #10 203.2 × 94.8 mm / 8.0 × 3.7 in 3.0 mm / 0.12 in Printable area 7.0 mm / 0.28 in 6.4 mm / 0.25 in European DL: 10.4 mm / 0.41 in US Com. #10: 31.7 mm / 1.
S200.book Page 195 Saturday, September 22, 2001 2:20 PM Specifications Banner Paper Size Printable Area (width x height) Banner Paper A4: 203.2 × 1772.0 mm / 8.0 × 69.8 in Letter: 203.2 × 1666.4 mm / 8.0 × 65.6 in 25.4 mm / 1.0 in 3.0 mm / 0.12 in 7.0 mm / 0.28 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in Min. 2 sheets Max.
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