S200 Quick Start Guide

Troubleshooting
37
Error
message
displays in
the BJ Status
Monitor or
BJ Status
dialog box
(continued)
Paper jam See the troubleshooting topic “Paper jams in the printer” on page 33.
No printhead Install the printhead.
If the problem persists, contact the Customer Care Center.
Front cover open Make sure the printhead is installed correctly and close the front cover.
Low ink
warning
displays in
the BJ Status
Monitor or
the BJ Status
Dialog
One or both ink
tanks are low
After the low ink warning displays, you can continue printing for a
short time, but have a replacement ink tank ready to install.
WINDOWS
The ink tank icons are displayed side by side on the BJ Status
Monitor. The icon on the left refers to the color ink tank, while
the icon on the right refers to the black ink tank.
MAC OS
The ink tank icons are displayed side by side on the BJ Status
Dialog. The icon on the left refers to the color ink tank, while
the icon on the right refers to the black ink tank.
The low ink warning is enabled only when Background Printing
is turned on in the Chooser.
Error
message
displays in
the BJ Status
Monitor or
the BJ Status
Dialog
Printer is out of
paper
Ink is low
Paper jam
Printhead
installed
incorrectly
Front cover open
WINDOWS
The BJ Status Monitor opens and displays a message when an
error occurs.
Read the error message, then click the Guide tab to display
more information about solving the problem.
MAC OS
Background Printing must be turned on in the Chooser for the
BJ Status Dialog to display errors.
Follow the instructions in the message to resolve the problem.
Problem Possible Cause Try This
S200 QS.book Page 37 Tuesday, September 18, 2001 9:02 AM