S200 Quick Start Guide

36
Troubleshooting
Handling Error Messages
Meaningless
characters
printed
(continued)
Previous print job
paused before it
was finished
If a previous print job was paused before it was printed, unplug the
printer and turn the computer off. Plug the printer in and turn the
computer on again.
WINDOWS
1. Click Start, then Settings, then Printers.
2. Double-click Canon S200 and cancel any unfinished
print jobs.
M
AC OS
On your keyboard, press the Apple Command key ( ) and the
period key (.) at the same time. The print job will be cancelled
and the paper ejected.
Incorrect printer
driver selected
Verify that the S200 is the selected printer. See “Selecting the S200
Printer for Use” on page 2.
Bad (corrupted)
file
Create the document again and print it. If it prints successfully, the
original file was corrupted.
Problem Possible Cause Try This
Printer does
not print
Bad printer
connection
1. Unplug the power cord from the back of the printer.
2. Plug the power cord in again.
3. Reconnect the USB cable.
Error
message
displays in
the BJ Status
Monitor or
BJ Status
dialog box
Paper is out or
not feeding
correctly
If printer is out of paper, load a stack of paper in the paper rest. Ensure
the paper is loaded correctly, then press the RESUME/CANCEL button
on the printer.
If the paper is jammed, unplug the power cord and remove the paper.
Then plug the power cord back in and press the RESUME/CANCEL
button. See “Paper jams in the printer” on page 33. For tips on loading
media, see “Loading Paper and Other Media” on page 4.
Problem Possible Cause Try This
S200 QS.book Page 36 Tuesday, September 18, 2001 9:02 AM