BUBBLE JET PRINTER User’s Guide V1
Table of Contents Table of Contents Introduction .....................................................................................................5 How to Use This Manual .................................................................................6 Safety Precautions .........................................................................................8 Printer Parts and Their Functions .................................................................14 Front View ..............................
Table of Contents Cancelling a Print Job ................................................................................. 63 Using the Printer with a Network ................................................................. 64 Uninstalling Printer Drivers .......................................................................... 68 Routine Maintenance ....................................................................................69 When to Replace the Cartridge and Maintain Print Head ..............
Table of Contents Paper Does Not Feed Properly or Paper Jams ......................................... 140 Ink Runs Out Too Quickly ......................................................................... 143 An Error Message is Displayed on the Screen .......................................... 144 Problems Unique to Windows ................................................................... 153 Problems Unique to the Macintosh ........................................................... 157 Appendices ..
Introduction Introduction Thank you for purchasing the Canon S100SP Bubble Jet Printer. This User’s Guide provides comprehensive explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning ➤ Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. Must be observed for safe operation.
How to Use This Manual How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat Reader 4.0 or Acrobat Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly different. Use this button to enlarge the viewing screen. Select this button in the tool bar and click within the screen. Displays the previous page. Displays the next page. Returns to the page you were previously viewing. Click to jump straight to this page.
How to Use This Manual Use this button to search for a word. Displays the table of contents. Click the heading to jump to the topic. Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings.
Safety Precautions Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
Safety Precautions Never plug the printer into a power socket that is shared with other equipment (extension lead, double adapter, etc.). Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call for service. ■ Cleaning the printer Use a damp cloth to clean the printer. Never use flammable solvents such as alcohol, benzene or thinners.
Safety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. ■ Working around the printer Do not use inflammable sprays near the printer. This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer.
Safety Precautions Caution ➤ You may cause injury or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Safety Precautions ■ Power supply Never remove the plug by pulling on the cord. Do not use an extension lead. If you do not intend to use the printer for a long period of time, unplug the printer. Never use a power supply voltage other than that supplied in the country of purchase.
Safety Precautions ■ Working around the printer Never put your hands or fingers in the printer while it is printing. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service. ■ BJ cartridges and ink cartridges For safety reasons store BJ cartridges and ink cartridges out of the reach of small children.
Printer Parts and Their Functions Printer Parts and Their Functions • Front View • Rear View • Inside the Printer 14
Printer Parts and Their Functions Front View Paper Guide When loading paper, ensure the left edge just touches this guide. To move the paper guide, pinch the knob and slide in the appropriate direction. Paper Rest RESUME/CANCEL Button Press to resume printing once an error has been resolved. The printer will then initialise ready for printing. Also, to cancel printing in progress, press this button. This printer does not have a Power switch. Warming up starts as soon as it is plugged in.
Printer Parts and Their Functions Rear View USB Port Connects the printer to a computer through a USB interface.
Printer Parts and Their Functions Inside the Printer Paper Thickness Lever Adjusts the gap between the print head and the surface of the printing paper. Cartridge Holder Install a BJ cartridge here. Cartridge Lock Lever Locks the BJ cartridge into the holder.
Printer Driver Functions (Windows) Printer Driver Functions (Windows) • Opening the Printer Properties Dialog Box • Super Economy Mode • Printer Properties Dialog Box Description • BJ Status Monitor Functions • Cancelling a Print Job • Uninstalling Printer Drivers Note ➤ As far as the printer driver is concerned, all the descriptions and instructions in this guide cover only Windows 98 and Windows Me.
Printer Driver Functions (Windows) Opening the Printer Properties Dialog Box The Printer Properties dialog box can be opened from either within an application, or directly from the Windows [Start] menu. ■ Opening the Printer Properties dialog box from your application program This method is generally used to specify printer settings just before printing. The operations may vary slightly depending on your application program.
Printer Driver Functions (Windows) ■ Opening the Printer Properties dialog box directly from the [Start] menu This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the [Start] menu, the Windows operating system adds several tabs, including the [Details] tab. These do not appear when the Printer Properties dialog box is opened from within an application.
Printer Driver Functions (Windows) Super Economy Mode When you want to economise on printing cost, use the Super Economy Mode option. To enable the Super Economy Mode, 1 Open the printer driver Printer Properties dialogue box. 2 In the [Choose Print Mode] box click the [SuperEcono] icon .
Printer Driver Functions (Windows) Note ➤ • The print quality may diminish slightly because the Super Economy Mode uses the lowest resolution setting of your BJ Series Printer. • Do not change the [Print Quality] from [Fast].
Printer Driver Functions (Windows) Printer Properties Dialog Box Description • [Main] Tab • [Page Layout] Tab • [Stamp/Background] Tab • [Maintenance] Tab Printer Properties Dialog Box Description 23
Printer Driver Functions (Windows) [Main] Tab (1) (2) (3) (4) (5) (6) (1) [Choose Print Mode] for documents that are mainly text. for printing a draft saving ink and time. for documents with combinations of text, illustrations and graphics.
Printer Driver Functions (Windows) for photographs. (2) (3) (4) (5) (6) To specify more detailed settings for the print quality or colour, click the [Advanced...] button. [BJ Cartridge] Select the type of BJ cartridge installed in the printer. [Grayscale Print] Select to print a greyscale version of a colour document. [Media Type] Ensure this setting matches the type of media loaded in the printer. Preview Area Before printing, verify that settings such as the lever position are correct. [Advanced...
Printer Driver Functions (Windows) ■ [Advanced...] • [Quality] Tab (1) (3) (2) (1) (2) (4) [Print Quality] Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving to the left increases printing speed. [Halftoning] Usually set at [Auto].
Printer Driver Functions (Windows) (3) (4) [Image Optimizer] Improves the contours and smoothes jaggedness that occur when photographic or graphic image data is enlarged within an application. [Photo Optimizer] Optimises the colour of images taken from a digital camera or scanner. It is especially effective for images affected by colour imbalance and over- or under exposure. When printing several images on one page, optimisation is usually applied to each image according to its requirements.
Printer Driver Functions (Windows) ■ [Advanced...] • [Special Effects] Tab (1) (3) (2) (1) (2) (3) [Simulate Illustration] This function manipulates colour image data with certain effects. Select the check box and adjust the brightness of the image with the [Contrast] slide bar. [Monochrome Effects] Prints a colour image in a single colour. Select the check box and choose a colour or use a custom colour using [Select Colour]/[Select Color].
Printer Driver Functions (Windows) ■ [Advanced...] • [Colour] / [Color] Tab (1) (2) (3) (1) (2) [Colour Adjustment] / [Color Adjustment] Select the check box to change [Colour Balance] / [Color Balance], [Output Style], and [Brightness] settings. [Use ICM] Select this check box to enable colour adjustment with ICM.
Printer Driver Functions (Windows) (3) [Intensity] Move the slide bar to adjust the print density. Moving the bar to the right increases the density.
Printer Driver Functions (Windows) ■ [Advanced...] • [Save] Tab Save specified settings as a print mode. (1) (2) (3) (1) (2) (3) Enter a title for the new print mode in the [Title]. Select an icon for the new print mode from the [Icon Selection]. If required, enter the description of the print mode in the [Description]. Click the [Save] button.
Printer Driver Functions (Windows) Note ➤ You can also delete print modes. Select an icon in the [Saved Settings], click the [Delete] button.
Printer Driver Functions (Windows) [Page Layout] Tab (1) (2) (7) (3) (4) (5) (6) (1) (2) [Page Size] Ensure the correct paper size is selected. [Orientation] Select landscape or portrait and ensure it is the same orientation used in the application.
Printer Driver Functions (Windows) (3) (4) (5) [Printing Type] Select the printing method from among the following. [Normal-size Printing] The document is printed according to the original dimensions. This setting is usually selected by default. [Scaled Printing] The document is resized when printed. When this is selected, you can specify the [Printer Paper Size] and [Scaling]. [Page Layout Printing] Pages are reduced and printed so that two or four document pages fit on each printed page.
Printer Driver Functions (Windows) (6) (7) [Duplex Printing] Select to print on both sides of the paper. You can execute this only when selected [Plain Paper] as a [Media Type]. If greyed out, select [Background Printing] check box. You can also select the stapling position. When [Booklet Printing], [Poster Printing], or [Banner Printing] are selected, this is disabled. Preview Area Verify the overall layout, stamps, background, etc., to be applied to the print job.
Printer Driver Functions (Windows) [Stamp/Background] Tab (1) (2) (3) (4) (8) (5) (6) (7) (1) (2) (3) [Stamp] Choose the stamp. [Place stamp over text] When selected, the stamp is printed over the print data. [Stamp first page only] Prints the stamp only on the first page.
Printer Driver Functions (Windows) (4) (5) (6) (7) (8) [Define Stamp...] This allows you to create new stamps, or modify details of a selected stamp. [Background] Choose the background image you wish to use. [Background first page only] Prints the background image only on the first page. [Select Background...] This allows you to register a new background, or to display details of the background you have selected.
Printer Driver Functions (Windows) [Maintenance] Tab (1) (2) (3) (1) (2) Click to start print head cleaning. For more details, refer to "Print Head Cleaning". Click to print a nozzle check pattern to ensure that ink is being discharged properly. For more details, refer to "Printing the Nozzle Check Pattern".
Printer Driver Functions (Windows) (3) [Start Status Monitor] Checks the printer status and the progress of printing jobs.
Printer Driver Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor checks the status of the printer. If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution. ■ Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer. When launched, the BJ Status Monitor appears as an icon on the Task Bar. 1 Click the [Canon BJ Printer Status Monitor] icon on the Task Bar.
Printer Driver Functions (Windows) Note ➤ To open the BJ Status Monitor when the printer is not printing, click the [Maintenance] tab in the Printer Properties dialog box and click the [Start Status Monitor] button.
Printer Driver Functions (Windows) ■ When errors occur The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer runs out of paper. In such cases, take the appropriate action as described in the [Printer Status] tab. Click the [Guide] tab and follow the instructions on screen. When paper has run out: Note ➤ For details on the BJ Status Monitor, select the [Help] menu and click on the topic of interest.
Printer Driver Functions (Windows) Cancelling a Print Job To cancel the current print job, first open the BJ Status Monitor. Note 1 Click the [Canon BJ Printer Status Monitor] icon on the Task Bar. 2 Click [Cancel Printing]. ➤ If [Cancel Printing] is greyed out, press the printer's RESUME/CANCEL button to terminate the print job.
Printer Driver Functions (Windows) Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers and any associated files at the same time. 1 Click the [Start] button and select [Programs], [BJ Printer], [Uninstall]. 2 Click [Yes] when the confirmation message appears. 3 When all the files have been deleted, click [OK]. The deletion of the printer driver is complete. If a message prompts you to restart your computer, click [OK] to restart your computer.
Printer Driver Functions (Macintosh) Printer Driver Functions (Macintosh) • Super Economy Print Mode • Description of Print Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Network • Uninstalling Printer Drivers 45
Printer Driver Functions (Macintosh) Super Economy Print Mode Selecting (Text) as the print mode automatically sets the print quality at [Super Economy]. This mode is designed to minimise printing cost, and is recommended for draft printing, but also significantly diminishes print quality. If you want to improve the quality, select the (Manual) print mode to change the print quality into [Normal (Fast)].
Printer Driver Functions (Macintosh) Description of Print Settings • [Page Setup] Dialog Box • [Printer Utility] Dialog Box • [Print] Dialog Box • [Detailed Setting] Dialog Box • [Options] Dialog Box • [Register Settings] Dialog Box Description of Print Settings 47
Printer Driver Functions (Macintosh) [Page Setup] Dialog Box The Page Setup dialog box contains settings for the printed page, such as the size of the print media, and resizing the printed image. To open the Page Setup dialog box, select [Page Setup] from the [File] menu in your application program. (1) (2) (8) (3) (5) (6) (4) (7) (1) (2) [Paper Size] Select the size of the paper for the print job. To enter the size manually, select [Custom 1] - [Custom 3] and click [Custom].
Printer Driver Functions (Macintosh) (3) (4) (5) (6) (7) (8) [Scale] Specify the scaling percentage to resize the document for printing. [Orientation] Select landscape or portrait printing. [Custom] To specify a custom paper size, click this button to open the [Custom] dialog box after selecting [Custom 1] to [Custom 3] in the [Paper Size] popup menu. The [Custom] dialog box allows you to specify the length and width of the paper.
Printer Driver Functions (Macintosh) [Printer Utility] Dialog Box The [Printer Utility] dialog box is displayed when you click the [Utilities] button in the [Page Setup] dialog box. (1) (2) (1) (2) Select the function you wish to perform. Display area showing the various maintenance functions, including cleaning and test pattern printing. Click the icon to start this function. For further details, refer to "Routine Maintenance".
Printer Driver Functions (Macintosh) [Print] Dialog Box The [Print] dialog box specifies the media type and print settings to be used for your print job. To open the [Print] dialog box, select [Print] from the [File] menu in your application program. (1) (3) (4) (5) (6) (2) (1) (2) (3) [Media Type] Ensure this setting matches the type of paper media loaded in the printer. [Greyscale Printing] / [Grayscale Printing] Select to print a greyscale version of a colour document.
Printer Driver Functions (Macintosh) (4) (5) (6) [Details...] Allows you to manually set the print quality and colour settings in the [Detailed Setting] Dialog Box. [Options...] Specify the output destination, print order and page layout for the document you are printing. [Apply...] Allows you to register print settings or to implement a previously registered print setting.
Printer Driver Functions (Macintosh) [Detailed Setting] Dialog Box To open the [Detailed Setting] dialog box, select [Manual] then click [Details...]. in the [Print] dialog box and (2) (1) (3) (4) ■ [Quality] Panel (1) Panel display icons Click these icons to switch between panels in the [Detailed Setting] dialog box.
Printer Driver Functions (Macintosh) (2) (3) (4) [Print Quality] Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving it to the left increases printing speed. [Halftoning] Select either [Dither] or [Diffusion] ink dot configurations. [Photo Optimizer PRO] Optimises the colour of images taken from a digital camera or scanner. It is especially effective for images affected by colour imbalance and over- or under exposure.
Printer Driver Functions (Macintosh) ■ [Special Effects] Panel To display the [Special Effects] panel, click the [Special effects] display icon. (1) (3) (2) (1) (2) (3) [Simulate illustration] This function manipulates colour image data with certain effects. Select the check box and adjust the brightness of the image with the [Contrast] slide bar. [Monochrome effects] Prints a colour image in a single colour.
Printer Driver Functions (Macintosh) ■ [Colour] / [Color] Panel To display the [Colour] / [Color] panel, click the [Colour] / [Color] display icon. (1) (2) (3) (4) (5) (6) (1) [Colour Correction] / [Color Correction] Select a colour correction method: [BJ Standard], [ColorSync] or [None]. [BJ Standard] is usually the optimum colour correction method for printing with a BJ printer. When [ColorSync] is selected, you should also specify the [Print Type] and [Printer Profile] settings.
Printer Driver Functions (Macintosh) (2) (3) (4) (5) (6) [Print Type] For printing that emphasises intermediate colours, select [Photo]. For printing that emphasises the brightness of primary colours, select [Graphics]. For documents that contain large amounts of a basic colour, select [Spot Colour] / [Spot Color]. [Printer Profile] Select optimised colour characteristics (a profile) for the media type and other factors.
Printer Driver Functions (Macintosh) [Options] Dialog Box (1) (7) (2) (3) (4) (1) (5) (6) [Layout] Use this function to print more than one page on a single sheet of paper. Typically, this setting is set to display [1Page/Sheet Printing]. If another option is selected, [Page Order] and [Border] can be specified. [2Page/Sheet Printing]/[4Page/Sheet Printing] Pages are reduced and printed so that two or four pages fit on each printed page.
Printer Driver Functions (Macintosh) [Poster (Divided into 4) / (Divided into 9) / (Divided into 16)] These enlarge and split the print image across several sheets of paper. The printer sheets can then be assembled to make a large poster. You can also select [Cut/ Paste lines] and [Cut/Paste string]. To print only the certain pages, click the specific pages on the preview area.
Printer Driver Functions (Macintosh) [Register Settings] Dialog Box To open the [Register Settings] dialog box, click the [Apply...] button in the [Print] dialog box. (1) (1) (2) (3) (4) (5) (2) (3) (4) (5) [Settings] Displays a list of the registered print settings. [Import] Imports a set of print settings. To use the settings, select the desired settings in the [Settings] list and click the [Import] button. [Apply] Saves the settings currently specified in the [Print] dialog box.
Printer Driver Functions (Macintosh) BJ Print Monitor The BJ Print Monitor allows you to check the progress of print jobs. You can launch the BJ Print Monitor if background printing is enabled in the [Chooser] utility. ■ Opening the BJ Print Monitor 1 Select [Chooser] from the Apple Menu. 2 Set [Backgrounding] to [On]. 3 After starting a print job, select [BJ Print Monitor] in the Application Menu. The BJ Print Monitor launches.
Printer Driver Functions (Macintosh) ■ BJ Print Monitor Functions ... Click to pause printing of the specified document. ... Click to resume printing. ... Click to cancel printing of the specified document. Displays information about the document currently being printed. The icon on the left becomes darker as the printing progresses. Displays information about the documents queued for printing. The BJ Print Monitor allows you to change the print order of documents queued for printing.
Printer Driver Functions (Macintosh) Cancelling a Print Job When the BJ Print Monitor is running, you can use it to cancel or suspend the currently printing job. 1 Select [BJ Print Monitor] in the Application Menu. 2 Click the name of the print job you wish to cancel, then click . The document selected in the Print Monitor is deleted from the print list and the print job is cancelled. Note ➤ To suspend printing, click the name of the document being printed then click . To resume printing, click .
Printer Driver Functions (Macintosh) Using the Printer with a Network The printer can be used in an Ethernet network environment. Follow the steps described below to connect the printer to the network. Install the printer driver on each network computer that will use the printer. For information on installation, refer to the Quick Start Guide. ■ Printer Setup To use the printer on a network, first set up the print server, then set up each client machine.
Printer Driver Functions (Macintosh) 4 Click [Share]. 5 Confirm that [S100SP server] is selected in [Enter new print server name:] then click [Send]. 6 Confirm that the new print server name has been added to [Current print servers] then click [Close]. 7 Click the close box to close the Chooser. • Client setup procedure 1 Select [Chooser] in the Apple Menu. 2 Select [Active] in [AppleTalk]. 3 Select the [S100SP (Server)] icon, then select the printer server in [Connected to:].
Printer Driver Functions (Macintosh) ■ Checking Print Status • Checking print status from the print server To check the status of a print job from the print server, start the BJ Print Monitor. Select [BJ Print Monitor] in the Application Menu. To close the BJ Print Monitor, select [Close Status Window] in the [File] menu. • Checking print status from a client To check the status of a print job from a client, start the BJ Status Monitor. Click the [BJ Status Monitor] icon in the [BJ Extras] folder.
Printer Driver Functions (Macintosh) ■ BJ Status Monitor Functions .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document. Note ➤ • You can determine the owner of a computer by selecting the [File Sharing] control panel and checking the [Owner Name] item. • If you are using two or more printer servers, you can switch between the BJ Status Monitor displays.
Printer Driver Functions (Macintosh) Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete, all the program files associated with it at the same time. Before proceeding, ensure you save any unsaved files in any currently running applications. Note 1 Load the Setup Software & User's Guide CD-ROM. 2 Double-click the [Printer Driver] folder. 3 Double-click the [Installer] icon. 4 When the Software License Agreement is displayed, click [Accept].
Routine Maintenance Routine Maintenance • When to Replace the Cartridge and Maintain Print Head • Replacing the Ink Cartridge • Replacing the BJ Cartridge • Printing the Nozzle Check Pattern • Print Head Cleaning • Cleaning the Printer • Transporting the Printer 69
Routine Maintenance When to Replace the Cartridge and Maintain Print Head When printing becomes faint or colours are incorrect, clean the print head. If the problems persist after cleaning, you may need to replace a cartridge. ➡ Printing the Nozzle Check Pattern If the print quality is poor ➡ Print Head Cleaning If the problem remains ➡ Replacing the Ink Cartridge If print head cleaning and ink cartridge replacement do not resolve the problem, the print head may be worn out.
Routine Maintenance Replacing the Ink Cartridge When the Color BJ Cartridge BC-21e runs out of ink, replace either of ink cartridges. • Colour: • Black: Note BCI-21 Color BCI-21 Black ➤ Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink cartridges to ensure the best quality. 1 Ensure that the printer is on, and then open the front cover. The cartridge holder moves to the centre.
Routine Maintenance 2 Remove the empty ink cartridge. Pull the tab on the ink cartridge towards you to release. Then lift it from its slot. Do not touch the lock lever; remove only the ink cartridge. Important ➤ • Handle ink cartridges carefully to avoid staining clothing or the surrounding area. • Discard empty ink cartridges according to the local laws and regulations regarding disposal of consumables.
Routine Maintenance 3 Important ➤ Unpack a new ink cartridge and remove a protective cap. • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port.
Routine Maintenance 4 Insert the ink cartridge into a slot.
Routine Maintenance 5 Press the ink cartridge tab until it snaps firmly into place. 6 Close the front cover. The cartridge holder moves to the right. The ink cartridge installation process is now complete. Note ➤ • To maintain optimal print quality, use an ink cartridge within six months of first use. • Once an ink cartridge has been used, do not remove it from the printer and leave it out in the open. Cartridges left out in the open then reinstalled in the printer may not work correctly.
Routine Maintenance Replacing the BJ Cartridge When print head nozzles seem to be worn out, replace the whole BJ cartridge with new one. These two types of BJ cartridges are available. • Color BJ Cartridge BC-21e: • Black BJ Cartridge BC-20: holds a set of ink cartridges BCI-21 color and black. for monochrome printing. You can change a usable BJ cartridge for the other type. Store removed one in a specific cartridge container to prevent ink from drying.
Routine Maintenance • Refilling cartridge can result in poor print quality or cause damage to the printer. Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only BJ cartridges to ensure the best quality. 1 Ensure that the printer is on, and then open the front cover. The cartridge holder moves to the centre. 2 Remove the BJ cartridge. Raise the cartridge lock lever.
Routine Maintenance Lift the BJ cartridge from the holder. When the cartridge runs out of ink, dispose of it immediately. If you remove a part-used cartridge, store it in a specific cartridge container. Important ➤ • Handle ink cartridges carefully to avoid staining clothing or the surrounding area. • Discard empty BJ cartridges according to the local laws and regulations regarding disposal of consumables.
Routine Maintenance 3 Important ➤ Unpack the new BJ cartridge and remove a protective cap and tape. • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap and tape, do not touch the nozzles.
Routine Maintenance 4 Insert the BJ cartridge in the cartridge holder. Lower the lock lever until it locks.
Routine Maintenance 5 Close the front cover. The cartridge holder moves to the right. The BJ cartridge installation process is now complete. Note ➤ To maintain optimal print quality, use a BJ cartridge within a year of first use.
Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink is discharged properly. Use this function when printed results are blurred or colours are incorrect. Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers, or from the printer itself. ■ Printing the Nozzle Check Pattern from the Printer Drivers Windows 1 Ensure the printer is on and load a sheet of A4 or Letter paper in the printer.
Routine Maintenance Macintosh 1 Ensure the printer is on and load a sheet of A4 or Letter paper in the printer. 2 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting [Page Setup...] in the [File] menu. 3 Click the [Utilities] button to open the Printer Utilities dialog box. 4 Select [Test Print] from the pull-down menu, and then click the [Nozzle Check] icon. 5 When the confirmation message is displayed, click [OK].
Routine Maintenance ■ Printing the Nozzle Check Pattern through the Printer 1 Ensure the printer is on and load a sheet of A4 or Letter paper in the printer. 2 Press the RESUME/CANCEL button twice quickly.
Routine Maintenance ■ Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Color BJ Cartridge 24 24 24 64 24 24 24 24 Black BJ Cartridge 128 If the pattern is broken, missing or any of the colours is not printed, clean the print head.
Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be performed either from the printer drivers or from the printer itself. Note ➤ Cleaning the head consumes ink, so perform head cleaning only when necessary. Do not perform any other operations during the head cleaning. This takes about 30 seconds. After print head cleaning finishes, print the nozzle check pattern to verify that the print heads are clean.
Routine Maintenance 3 Click the [Maintenance] tab and then click the print head cleaning icon. 4 When a confirmation message is displayed, click [OK]. Macintosh 1 Ensure the printer is on. 2 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting [Page Setup...] in the [File] menu. 3 Click the [Utilities] button to open the Printer Utility dialog box. 4 Select [Cleaning] from the pull-down menu, and then click the [Cleaning] icon.
Routine Maintenance ■ Cleaning the Print Head from the Printer This method resets the printer so any print data stored in the printer is lost. 1 Ensure the printer is on. 2 Hold down the RESUME/CANCEL button for longer than 2 seconds.
Routine Maintenance Cleaning the Printer During normal printing, ink and small scraps of paper accumulate in the printer. When the accumulated debris becomes clearly visible, clean the printer by the following procedure. 1 Caution ➤ Unplug the printer. Always ensure you unplug the printer before cleaning the printer to avoid an electric shock.
Routine Maintenance 2 Open the front cover, and wipe out the interior of the printer with a dry cloth. Wipe away any stray drops of ink, scraps of paper, and dust. Pay special attention to cleaning the black panel that can be most easily soiled. Do not touch any of the printer's internal components, such as the cartridge holder. Warning ➤ Do not use any flammable solvents such as paint thinner, benzene or alcohol.
Routine Maintenance Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, wrap the printer carefully in protective material and pack in a sturdy box. 1 Unplug the printer. 2 Remove the paper rest and the paper output tray.
Routine Maintenance 3 Disconnect the printer cable from the computer and the printer, and then disconnect the power cord from the printer. 4 Secure the printer with adhesive tape as shown, and then pack it in a plastic bag.
Routine Maintenance 5 Attach protective material to both sides of the printer when packing the printer. Clearly label the box as "Fragile", if using a transport company.
Printing Media Printing Media • Compatible Media Types • Envelopes • High Resolution Paper HR-101N • Glossy Photo Paper GP-301N/GP-301 • High Gloss Film HG-101 • Glossy Photo Cards FM-101 • Transparencies CF-102 • T-Shirt Transfers TR-201 • Banner Paper 94
Printing Media Compatible Media Types You can use the following types of paper and other media. ■ Size • Standard paper: From A5 size (148.0 x 210.0 mm / 5.83 x 8.27 in) to legal size (215.9 x 355.6 mm / 8.5 x 14.0 in) • Non-standard paper: From 100.0 x 100.0 mm to 241.3 x 584.2 mm (From 3.9 x 3.9 in to 9.5 x 23.0 in) • Others: Envelopes (European DL and US Com. #10) Important ➤ Do not use the following types of paper.
Printing Media ■ Weight 64 to 105 g/m2 (17 to 28 lb) Do not use paper heavier than this, as it could jam in the printer. ■ Types The following types of media can be used. For more information about the media and the printing methods, refer to the specific sections. Plain paper: Refer to the Quick Start Guide.
Printing Media Envelopes Use either European DL or US Com. #10 size envelopes. ■ Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below. 2 If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction. Ensure that the flap of the envelope is perfectly straight.
Printing Media 3 If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease. Press the envelope completely flat, working from the middle to the edge. * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 3 mm (1/8 in).
Printing Media ■ Loading • Place envelopes breadthways with the address side facing upwards. • Set the paper thickness lever to the right. • Up to 5 envelopes can be loaded at once. Paper thickness lever ■ Printer Driver Settings • [Media Type]: Envelope • [Page Size]: Select either [DL Env.] or [#10 Env.
Printing Media ■ Handling of Printed Output Remove each envelope as it is printed.
Printing Media High Resolution Paper HR-101N This type of paper provides better colour reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. ■ Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. • Do not load paper higher than the limit mark. A maximum of 40 sheets can be loaded.
Printing Media ■ Printer Driver Settings • [Media Type]: High Resolution Paper • [Page Size]: Ensure the setting matches the size set in the application. ■ Handling of Printed Output Do not stack more than 20 sheets in the paper output tray. If the output paper is curled, it may prevent the next sheet being ejected. In this case, or if the ink takes a long time to dry, remove each sheet as soon as it is printed.
Printing Media Glossy Photo Paper GP-301N/GP-301 This media is still thicker than High Resolution Paper with a glossy printing surface to produce print-outs close to photograph quality. ■ Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. • Load one sheet at a time.
Printing Media Note ➤ When using the GP-301, first place a loading support sheet (B) included in the package. Do not use sheet (A) for S100SP. ■ Printer Driver Settings • [Media Type]: Glossy Photo Paper • [Page Size]: Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. two minutes).
Printing Media High Gloss Film HG-101 A glossy surface offers quality photograph printing. ■ Loading • Load one sheet at a time. • Load with the glossy side up. • Set the paper thickness lever to the left.
Printing Media ■ Printer Driver Settings • [Media Type]: High Gloss Film • [Page Size]: Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. 15 minutes).
Printing Media Glossy Photo Cards FM-101 Made of the same material as Glossy Photo Paper GP-301, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of FM-101, make the images slightly larger than the area indicated by the perforations. ■ Loading • • • • Load the paper with the glossy side facing up. Set the Paper Thickness Lever to the left. Load one sheet at a time.
Printing Media ■ Printer Driver Settings • [Media Type]: Glossy Photo Cards • [Page Size]: Canon 101.6 x 152.4 mm (Canon 4 x 6 in) ■ Handling of Printed Output • Remove each card as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. two minutes).
Printing Media Transparencies CF-102 This film is ideal for printing presentation material for use with overhead projectors. ■ Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder. • Set the paper thickness lever to the left. • A maximum of 20 sheets can be loaded at once.
Printing Media • Although you can print on either side of CF-102, best results can be obtained by printing on the side toward which it curls when held by the edge. Print side ■ Printer Driver Settings • [Media Type]: Transparency • [Page Size]: Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each transparency as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. 15 minutes).
Printing Media T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. The image is printed backwards when [Media Type] is set to T-Shirt Transfer in the printer driver. ■ Loading • • • • Load one sheet at a time. If the T-shirt transfer is curled, flatten it by curling it in the opposite direction. Load the paper with the side that does not have green lines facing up. Set the paper thickness lever to the left.
Printing Media ■ Printer Driver Settings • [Media Type]: T-Shirt Transfer • [Page Size]: Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as possible. Refer to the supplied instructions for details on how to use the paper.
Printing Media Banner Paper This is long paper that consists of perforated sheets of A4 or Letter size paper, ideal for printing long posters or banners (up to six sheets long). ■ Preparation for Printing • When tearing the banner paper, tear off one more sheet than you actually need to print. • The maximum length for one print job is six sheets, so if you will be printing on six sheets, tear off a seven-sheet length. ■ Loading 1 Set the Paper Thickness Lever to the right.
Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table. Ensure the ink does not stain the table or floor.
Printing Media ■ Printer Driver Settings • [Media Type]: Plain Paper • [Page Size]: When using A4 banner paper: A4 When using letter size banner paper: Letter • [Printing Type]: Banner Printing for Windows. On a Macintosh, before creating the document, select [Banner Printing] in the [Page Setup] dialog box. • [Copies]: Must be set to "1" to print correctly. • In Windows 98 or Windows Me, select [Banner Printing] for [Printing Type] on the [Page Layout] tab.
Troubleshooting Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • Ink Runs Out Too Quickly • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh 116
Troubleshooting Cannot Install the Printer Driver ■ Follow the installation procedure correctly. Install the printer driver carefully following the procedures described in the Quick Start Guide. If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it.
Troubleshooting ■ If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User’s Guide CD-ROM, open the [My Computer] window, and then double-click the CD-ROM icon. Windows Note ➤ If you are typing in the file name, you must specify the CD-ROM drive letter and the installation program ("MSetup.exe"). The CD-ROM drive letter is computer dependent. ■ Confirm that there are no problems with the Setup Software & User’s Guide CD-ROM.
Troubleshooting Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots • Back of Paper is Smudged • Printed Surface is Scratched • White Streaks • Colours are Uneven or Streaked Print Quality is Poor or Contains Errors 119
Troubleshooting Cannot Print to End of Job ■ Confirm the Page Size setting matches the size of the paper loaded in the printer. First, check the page size setting in the application. Then check the [Page Size] setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh.
Troubleshooting Colours are Unclear ■ Confirm the media type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase [Print Quality]. Click [Advanced...] on the [Main] tab to find the [Print Quality] slide bar. If you are working in a Macintosh environment, select the [Photo] or [Graphic] icon for the [Print Mode] in the Print dialog box. ■ Confirm the specified cartridge are installed.
Troubleshooting Meaningless Characters or Symbols are Printed ■ If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application program.
Troubleshooting Printing is Blurred/Colours are Wrong ■ Print the nozzle check pattern to ensure that ink is output correctly. If the nozzle check pattern does not print correctly, clean the print head. ➡ Printing the Nozzle Check Pattern ➡ Print Head Cleaning If the problem is not resolved after cleaning the print head several times and you use a black BJ cartridge, replace it immediately. If you use a colour BJ cartridge, replace either of ink cartridges which runs out of ink first.
Troubleshooting Straight Lines are Misaligned ■ Remove the BJ cartridge and then reinstall it correctly. ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, click [Advanced...], open the [Quality] tab and drag the [Printer Quality] slide bar to the [Fine] end. Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual] and then click [Details].
Troubleshooting Printed Paper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense colours or photographs). ■ Reduce the [Intensity] setting in the printer driver and try printing again. Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, click [Advanced...] and select the [Colour] / [Color] tab. 3 Drag the [Intensity] slide bar to adjust the intensity.
Troubleshooting Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual] and then click [Details]. 3 Click the [Colour] / [Color] icon and then drag the [Intensity] slide bar to set the intensity.
Troubleshooting Back of Paper is Smudged ■ Remove each printed sheet from the output tray as soon as it is ejected.
Troubleshooting Printed Surface is Scratched ■ Ensure you are using suitable paper. • The paper weight must be less than 105 g/m2 (28 lb). If you use paper heavier than 105 g/m2 (28 lb), the print head may scratch the printed surface. Clean the print head first and print with the correct paper. • The paper must not be curled. This problem can be resolved by simply turning the paper over. ■ When printing on thick paper, set the paper thickness lever to the " " mark.
Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, click [Advenced...] and open the [Colour] / [Color] tab. 3 Drag the [Intensity] slide bar to adjust the intensity. Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual] and then click [Details]. 3 Click the [Colour] / [Color] icon and drag the [Intensity] slide bar to set the intensity. ■ Ensure you are printing within the recommended printing area.
Troubleshooting White Streaks ■ Print the nozzle check pattern to check the ink output. If the pattern is broken, missing or a specific colour does not print, clean the print head.
Troubleshooting Colours are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, click [Advanced...] to increase the [Print Quality] on the [Quality] tab. Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual] and then click [Details]. 3 Click the [Quality] icon and then drag the [Print Quality] slide bar to the [Fine] end.
Troubleshooting ■ Set the halftoning method to [Diffusion] in the printer driver settings. Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, click [Advanced...] and open the [Quality] tab. 3 Clear the [Auto] checkbox off and select [Diffusion] for the [Halftoning] setting. Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual] and then click [Details]. 3 Click the [Quality] icon and then click [Diffusion] for the [Halftoning] setting.
Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Cartridge Holder Does Not Move to the Centre • Cartridge Holder Does Not Return to the Home Printer Does Not Start or Stops During Print Jobs 133
Troubleshooting Printing Does Not Start ■ Ensure the printer is securely plugged in. Note ➤ When printing a large amount of data such as a photo or graphics, it takes longer than usual for the computer to process the data and send it to the printer. Simply wait until the processing is completed. ■ Ensure the printer is securely connected to the computer. Note ➤ If you are using a switch box or other device, remove and reconnect the printer directly to the computer. Try printing again.
Troubleshooting ■ Ensure the correct printer driver is selected. In Windows, ensure that [Canon S100SP] is selected in the [Print] dialog box. In Macintosh, ensure that [S100SP] is selected in the [Chooser]. Note ➤ In Windows, you can set the Canon S100SP as the default printer. ■ Ensure the printer port is set correctly. Windows Set "USBPRNnn" or "USBnnn" ("n" represents a number) as the printer port. 1 Open the Printer Properties dialog box from the [Start] menu.
Troubleshooting Printing Stops Before It is Completed ■ Wait for a while. Printing a large amount of data such as a photo or graphics takes time for the computer to process the data, during which the printer may appear to not be functioning. In addition, when continuously printing material that uses a large amount of black ink on plain paper, the printer will sometimes pause. In either case, simply wait until the processing is completed.
Troubleshooting Printer Moves But Does Not Print ■ Either of the ink cartridges or a BJ cartridge may empty. Replace with a new one. ➡ Replacing the Ink Cartridge ■ If there is plenty of ink but the printer does not print, clean the print head. After cleaning the print head, print the nozzle check pattern to check that ink is being output normally.
Troubleshooting Cartridge Holder Does Not Move to the Centre ■ Ensure the printer is securely plugged in. The cartridge holder will not move unless the power is on. ■ If the front cover has been left open for a while, close and reopen it. If the front cover is left open for more than 10 minutes, the cartridge holder moves to the right to prevent the print head from drying out. Close and reopen the front cover to return the holder to the centre. ■ Cool the print head down for 15 minutes.
Troubleshooting Cartridge Holder Does Not Return to the Home ■ Unplug and plug the printer back, and reinstall the BJ cartridge correctly. If the problem remains, replace the BJ cartridge with another one.
Troubleshooting Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Paper Jams Paper Does Not Feed Properly or Paper Jams 140
Troubleshooting Paper Does Not Feed Properly ■ Confirm the paper conditions. • The paper is not too thick (less than 105g/m2 / 28 lb). • The number of sheets loaded does not exceed the recommended level. • The paper is not creased, curled or wrinkled. ➡ Compatible Media Types ■ Ensure that the left edge of the paper just touches the paper guide. ■ When printing envelopes, refer to "Envelopes" in "Printing Media," and prepare the envelopes before printing.
Troubleshooting Paper Jams Remove the paper according to the following procedure. 1 Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier. If the paper tears and a piece remains inside the printer, open the front cover and remove it. Note 2 After removing all paper, close the front cover. 3 Reload the paper into the printer and press the RESUME/CANCEL button.
Troubleshooting Ink Runs Out Too Quickly ■ Do not open and shut the front cover too often. The printer automatically starts print head cleaning as you shut the front cover after leaving it opened for longer than 5 seconds. Do not open the cover unnecessarily since the cleaning consumes ink.
Troubleshooting An Error Message is Displayed on the Screen • Error Writing to USBxxx Windows • Application Error or General Protection Fault • Other Error Messages Windows • Other Error Messages Macintosh Windows An Error Message is Displayed on the Screen 144
Troubleshooting Error Writing to USBxxx Windows ■ Ensure the printer is securely plugged in. ■ Ensure the printer is securely connected to the computer. Note ➤ If you are using a switch box or other devices, remove and reconnect the printer directly to the computer and try printing again. If printing is now successful, there may be a problem with the device. Also there could be a problem with the cable(s). Replace the cable(s) and try printing again.
Troubleshooting ■ Verify the USB port status. 1 Right-click [My Computer] and select [Properties]. 2 On the [Device Manager] tab, double-click [Universal serial bus controller], and then double-click [Canon S100SP]. 3 On the [General] tab, check for any indication of a problem with the device. If an error has occurred, follow the instruction of "Notes on Handling the USB Interface (for Windows Users)" in the Quick Start Guide.
Troubleshooting ■ There may be a problem in the printer driver. Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Drivers Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)” in the Quick Start Guide. ■ If the WPS driver or CAPT driver is installed, either uninstall it or change the driver port to [FILE] as follows. 1 Click the [Start] button, then click [Settings] and [Printers].
Troubleshooting Application Error or General Protection Fault Windows ■ Ensure the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur. Use an application program intended for your operating system. ■ If other applications are running, close them to increase available memory and try printing again.
Troubleshooting ■ Check the amount of free space on the hard disk. You may need to increase the amount of free space by deleting any unnecessary files. ■ If the problem only occurs when printing a specific document, try editing the document and then printing it. If this resolves the problem, there may have been a problem in the original document. If the same problem occurs with the edited document, contact the manufacturer of your application. ■ There may be a problem in the printer driver.
Troubleshooting Other Error Messages Windows ■ If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the [Printer Status] tab. Follow the instructions on screen. In Windows 98 or Windows Me, click the [Guide] tab for action to be taken in response to the error.
Troubleshooting ■ If one of the following messages is displayed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting any unnecessary files. Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running. Printer driver could not be found Uninstall the printer driver and reinstall it.
Troubleshooting Other Error Messages Macintosh ■ If a message with the format "Error No.: Xn" (where "X" represents a letter and "n" represents a number) is displayed: Error No.: X202 Not enough memory for printing. Increase available memory by closing any other applications currently running. Error No.: X203 There is a problem with the printer driver. Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Drivers Error No.
Troubleshooting Windows Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows 98/Windows Me only) • Cannot Print Normally Problems Unique to Windows 153
Troubleshooting The BJ Status Monitor is Not Displayed ■ Ensure "Enable bi-directional support for this printer" is selected. 1 Open the Printer Properties dialog box from the [Start] menu. ➡ Opening the Printer Properties dialog box directly from the [Start] menu 2 On the [Details] tab (or [Ports] tab), click [Spool Settings] and select "Enable bi-directional support for this printer.
Troubleshooting Cannot Print in Background (Windows 98/Windows Me only) ■ Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to delete unnecessary files, or disable background printing. ■ Ensure that background printing is enabled. 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the [Page Layout] tab, select [Background Printing].
Troubleshooting Cannot Print Normally ■ If the WPS driver or CAPT driver is installed, either uninstall it or change the driver port to [FILE] as follows. The WPS (Windows Printing System) driver or CAPT (Canon Advanced Printing Technology) driver may disrupt normal printing. 1 Click the [Start] button, then click [Settings] and [Printers]. 2 Display the WPS or CAPT driver properties, and click the [Details] tab. 3 Change the [Print to the following port] field to [FILE].
Troubleshooting Problems Unique to the Macintosh Macintosh • Jagged Text or Graphics, or Banded Gradations • Cannot Print in Background Problems Unique to the Macintosh 157
Troubleshooting Jagged Text or Graphics, or Banded Gradations ■ Ensure your application supports Quick Draw. If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S100SP is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.
Troubleshooting Cannot Print in Background ■ Ensure background printing is enabled. 1 In the Apple menu, select [Chooser]. 2 Click [Backgrounding] on. ■ Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary files, or disable background printing.
Appendices Appendices • Deleting an Unknown Device Windows 160
Appendices Deleting an Unknown Device Windows If printer driver installation was not seccessful, carry out the procedure described in “Notes on Handling the USB interface (for Windows Users)” in the Quick Start Guide. If the problem remains, follow the steps below to delete the unknown device. 1 Click the [Start] button, select [Settings] and click [Control Panel]. 2 Double-click [System]. 3 Click the [Device Manager] tab. In Windows 2000, click the [Hardware] tab, then click [Device Manager...].
Appendices • If the unknown device is under [Universal serial bus controller] • If the unknown device is under [Other devices] Deleting an Unknown Device 162
Appendices 5 When the confirmation message appears, click [OK]. 6 Click [Close] to close the [System Properties] window. In Windows 2000, click window. and then click [OK] in the [System Properties] 7 Click 8 Unplug the printer. 9 Remove the Setup Software & User’s Guide CD-ROM, if it is in the drive. 10 Restart Windows. 11 Install the printer driver again following the instructions in the Quick Start Guide. at the top right of the [Control Panel] window to close it.
Specifications Specifications Printing method: Bubble Jet on-demand Printing resolution: 720 (horizontal) × 360 (vertical) dpi. max. Print speed (printing with Canon standard pattern): Black printing Fast: 5 ppm Normal: 4.5 ppm Colour printing Fast: 2 ppm Normal: 1.6 ppm Print direction: Bi-directional Print width: 203.2 mm max. (8.
Specifications Receive buffer: 64 KB Interface: USB 1.0-compatible Interface connector: USB standard Series B receptacle (USB interface) Recommended printer cable: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 5.0 m (16.4 ft) Connectors: USB standard Series B pluggable Acoustic noise level: Approx.
Specifications Power supply: Europe AC 230 V±10%, 50 Hz USA/Canada AC 120 V, 60 Hz Australia AC 240 V, 50 Hz Power consumption: Standby: Printing: Approx. 2 W Approx. 18 W Dimensions (without a paper rest and paper output tray): 370 (W) × 191 (D) × 164 (H) mm 14.6 (W) × 7.5 (D) × 6.4 (H) in Weight: Approx. 2.4 kg (5.5 lb.
Specifications ■ Sheet feeder capacity: Plain Paper (75 gsm) High Resolution Paper Envelopes Glossy Photo Paper High Gloss Film Glossy Photo Cards Transparencies T-Shirt Transfers Banner Paper 50 sheets max. 40 sheets max. 5 pieces max. 1 sheet. 1 sheet 1 sheet. 20 sheets max.
Specifications ■ Ordinary print media: Regular size: A4, A5, B5, Letter, Legal, European DL, US Com.#10 Custom size: width: 100.0 to 241.3 mm (3.9 to 9.5 in) height: 100.0 to 584.2mm (3.9 to 23.
Specifications ■ Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 180, 360, 720 dpi ■ BJ Cartridge: Black BJ Cartridge BC-20: Nozzles: 128 Ink colours: Black only Capacity: Approx. 1800 sheets*1 (Approx. 7200 sheets *2) Color BJ Cartridge BC-21e: Nozzles: 24 per colour, 64 for black Ink cartridge:BCI-21 Color (Cyan, Yellow, Magenta) BCI-21 Black (Black) Capacity: BCI-21 Color: Approx. 130 sheets*3 (Approx.
Specifications *1 1500 characters per page, normal text, at standard and plain paper mode with Windows 98/Windows Me *2 1500 characters per page, normal text, at Super Economy mode with Windows 98/Windows Me *3 Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper mode with Windows 98/Windows Me *4 Based on printing the ISO JIS-SCID No.
Specifications ■ Printer driver operating environment: IBM PC/AT-compatible computer running on Windows 98, Windows Me, Windows 2000 or Macintosh computers with USB interface running on Mac OS 8.5 - Mac OS 9.x Hard disk space: Approx. 40 MB to install on Windows 98 and Windows Me, 30 MB on Mac OS, or approx. 25 MB on Windows 2000 (including temporary files) Note ➤ • BJ Status Monitor cannot be used when printer is used in network operating environment.
Specifications ■ Printing Area To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. ( ) Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the ) paper feed precision.
Specifications A4, B5, A5 Size Printable Area (width x height) A4 203.2 × 287.0 mm / 8.0 × 11.3 in B5 175.2 × 247.0 mm / 6.9 × 9.7 in A5 141.2 × 200.0 mm / 5.6 × 7.9 in 3.0 mm / 0.12 in 25.4 mm / 1.0 in Recommended printing area Printable area 7.0 mm / 0.3 in 3.4 mm / 0.13 in 23.5 mm / 0.9 in 3.4 mm / 0.
Specifications Letter, Legal Size Printable Area (width x height) Letter 203.2 × 269.4 mm / 8.0 × 10.6 in Legal 203.2 × 345.6 mm / 8.0 × 13.6 in 3.0 mm / 0.12 in 25.4 mm / 1.0 in Recommended printing area Printable area 7.0 mm / 0.3 in 6.4 mm / 0.25 in 23.5 mm / 0.9 in 6.3 mm / 0.
Specifications Glossy Photo Cards Size Printable Area (width x height) Glossy Photo Card 109.4 × 159.9 mm / 4.3 × 6.3 in 28.0 mm / 1.1 in Recommended printing area (Printable area is the same.) 25.9 mm / 1.1 in 5.1 mm / 0.16 in 4.1 mm / 0.
Specifications Envelopes Size Printable Area (width x height) European DL 203.2 × 100.0 mm / 8 × 4 in US Com. #10 203.2 × 94.7 mm / 8 × 3.7 in 3.0 mm / 0.12 in 25.4 mm / 1.0 in 7.0 mm / 0.3 in 6.4 mm / 0.25 in Recommended printing area. 23.5 mm / 0.9 in Printable area 10.4 mm / 0.4 in (DL) 31.7 mm / 1.
Specifications Banner Paper Size Printable Area (width x height) Banner Paper A4: 203.2 × 1779.0 mm / 8.0 × 70.0 in Letter: 203.2 × 1673.4 mm / 8.0 × 66.0 in 24.5 mm / 1.0 in 3.0 mm / 0.12 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in Min. 2 sheets Max.
Index Index A Application Error 148 B Background printing (Macintosh) Background printing (Windows) Banner Paper BJ Cartridge BJ Print Monitor (Macintosh) BJ Status Monitor (Macintosh) BJ Status Monitor (Windows) 61 155 113 70, 76 61 67 40, 150, 154 C Cancelling a Print Job (Macintosh) Cancelling a Print Job (Windows) CAPT driver Cartridge Holder Cartridge Lock Lever Chooser (Macintosh) Cleaning Cleaning the Printer 63 43 147, 156 17 17 61 38, 50, 86 89 178
Index Client (Macintosh) Compatible Media Types 65 95 D Deleting an Unknown Device 161 E Envelopes Error Message 97 144, 150, 152 F Front cover 15, 138 G Gamma Correction (Macintosh) General Protection Fault Glossy Photo Cards FM-101 Glossy Photo Paper GP-301 Glossy Photo Paper GP-301N 57 148 107 103 103 High Gloss Film HG-101 High Resolution Paper HR-101N 105 101 H I Ink Cartridge 70, 71 179
Index M Media Type (Macintosh) Media Type (Windows) 51 25 Network (Macintosh) Nozzle Check Pattern 64 85 Opening the Printer Properties Dialog Box (Windows) 19 N O P [Page Setup] Dialog Box (Macintosh) Page Size (Windows) Paper Guide Paper Jams Paper Output Tray Paper Rest Paper Size (Macintosh) Paper Thickness Lever Photo Optimizer (Windows) Photo Optimizer PRO (Macintosh) PICT File (Macintosh) [Print] Dialog Box (Macintosh) Print Mode (Macintosh) Print server (Macintosh) Printable area Printer Driv
Index Printer Driver (Windows) Printer Properties Dialog Box (Windows) Printing Area Printing the Nozzle Check Pattern 18 19, 23 172 82 R Replacing BJ Cartridge Replacing Ink Cartridge RESUME/CANCEL Button 76 71 15 S Sheet Feeder Simulate illustration (Macintosh) Simulate Illustration (Windows) Specifications Super Economy Mode Super Economy Print Mode 15 55 28 164 21 46 Transparencies CF-102 Transporting the Printer T-Shirt Transfers TR-201 109 91 111 T U Uninstalling Printer Drivers (Macintosh)
Index W When to Replace Cartridge and Maintain Print Head WPS driver 70 147, 156 182
