QE-12E-0253 S100 June 12, 2001 Service Manual (Simplified Manual) DETAILS Description S100 Simplified Manual Part Number QY8-1378-000 Remarks As product exchange servicing applies, only required data is included.
S100 /S100SP Simplified Manual QY8-1378-000 1 2 3 4 Product / Option / Consumable list Specifications Error code list Service mode (Test print, EEPROM reset....) 5 External view / Parts list 6 H/W troubleshooting flowchart 7 Special Service Information Attached Service Test Print BPQA-21 Rev 01 2001.6.
1. Product / Option / Consumable lists 1.1 Products Product Name Canon Bubble Jet Printer S100 Canon Bubble Jet Printer BJ S100 Canon Bubble Jet Printer S100SP Product Code 6863A001AA 6863A002AA 6863A003AA 6863A004AA 6863A005AA 6863A006AA 6863A007AA 6863A008AA 6863A009AA 6863A010AA Sales territory USA CANADA LATIN(LV) LATIN(HV) ARG EUROPE GERMAN FRANCE U.K.
2. Specifications 2.1 Specifications Paper feeding method Resolution Print Speed HQ HS (Note) Differences from the base-model BJC-2100/2100SP are in RED DeskTop serial color bubble jet printer Auto Sheet Feeding 720 dpi X 360 dpi Color Mono. Color Mono. Print Direction 1.
3. Error Code List Errors will be displayed on the host computer monitor. The host computer should be set to ECP or Nibble mode. Use the BJ Status Monitor in Windows. Error Code 1000 1200 1300 1400 1440 Error indication Printer is out of paper. Front cover is open. Paper jam BJ cartridge is not installed. Incorrect cartridge is installed. Error condition Push RESET botton to paper feed. Close front cover. Remove jammed paper. Install BJ cartridge and close front cover.
4. Service Mode Function Procedure Cleaning the BJ cartridge Test print 1) Nozzle pattern Service test print Control ROM Version Page throughput Waste ink Amount Destination setting EEPROM Reset (Reset waste ink amount) Destination setting (Japan/SP/Other) Remarks Press and hold the RESET botton for 2 seconds or moreCleaning time (while the AC cord is plugged in) :Approx.20seconds.) Print nozzle check pattern Double click the RESET button.
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6. H/W Troubleshooting Flowchart (Confirmation of printer operation when refurbishing) Connect AC power No Can CR/LF motor noise be heard? Yes Open front cover No Does CRG move to head replacement position? Yes Install print head Close front cover No Does print-head return to home position? (listen for Yes Print the "Service Test Print" * Refer to "4.Service Mode" regarding printing method. No Normal? Yes Replace print-head and re-print "service test print".
7. Service Information 7.1 Replacement using whole unit 1 2 3 4 Whole Unit (WHOLE UNIT, W/O POWER SUPPLY UNIT : Q10-1003-710) Remove the AC adapter from the printer returned by the user. Install the removed AC adapter in the replacement unit. Affix the product name label to the replacement unit. (The label has been packaged with the replacement unit) Set destination. (See "4.
Attached Sample (Service Test Print) Check item 1 (Non ejection of ink) : Total area of the sample below Check item 2 (Top margin) Ver X.XX BC-20 Lost XX.X% Page count ->BK XXXX CL XXXX LD XXXX PaperCnt ->Nol XXXX Cad XXXX Res XXXX Gls XXXX Sel XXXX Otr XXXX BJYYYYY PurgeCnt -> Time yyyy Dot yyyy Mnu yyyy Crg yyyy Wip yyyy Dry : OFF Purge Flag : yyyy Door : close USBSerialNo.