Software Starter Guide (For the Canon Digital Camera Solution Disk Version 27)

Using the Wireless Networking Function
106
Before Contacting Us
If you experience a problem, please follow the suggestions below. If these do not resolve your
problem, please contact us.
Check Your Computer/Wireless LAN
Router
Ð
Confirm that the computer and wireless LAN
router are operating correctly and that the
computer's wireless networking function is
enabled. See the user guide for your computer
or wireless LAN router for confirmation
instructions.
A connection between the camera and
computer will not work if the computer
and wireless LAN router do not
communicate correctly.
Ð
Check Your Firewall
Ð
Check your firewall settings. See Firewalls
(p. 105)
Some firewall settings may prevent a
connection between the camera and a
computer.
Ð
Check the Supplied Software
Ð
Uninstall the software (p. 109) and reinstall it
(p. 13).
The camera and computer can be
prevented from connecting if the
supplied software is not correctly
installed.
Ð
If none of the above solve your problem:
For Problems Other Than Wireless Networking
Troubleshooting (p. 114)
Refer to Our Website
Our support center offers answers to many inquiries.
http://canon.jp/support/
Customer Support Center
See the Canon Customer Support leaflet included with your camera.