Software User Guide for Windows

Things to
Remember
Mastering
the Basics
More Advanced
Techniques
Appendices
57
Table of Contents
Problems
Trythesuggestedsolutionstothecommonproblemslistedbelow.
Add New Hardware Wizard displays when the camera is connected to the
computerwithaninterfacecable.
Click[Cancel]toclosethewindow.Temporarilydisconnectthecamerafromthe
computer.Next,readStartbyCheckingThisonthepreviouspageandresolvethe
problem.
Camera not detected, Events dialog won’t display or images will not
transfertothecomputer(whencameraisconnectedtothecomputervia
aninterfacecable).
Thecameramayhavebeenrecognizedasanotherdeviceunderthefollowing
circumstances.
•The[ScannersandCameras]iconcannotbefoundinthe[HardwareandSound]
withinthe[ControlPanel]orthe[PrintersandOtherHardware]window.
•Yourcameramodelname,[CanonCamera]oracameraicondoesnotdisplaywhen
[ScannersandCameras]iconisclicked.
Solution:
Deletethedevicewiththefollowingprocedures.
IMPORTANT
•Computeradministratorstatusisrequiredtoperformthefollowingoperation.
1
Displaythe[DeviceManager]dialog.
Windows Vista:
Clickthe[Start]menu,[ControlPanel],[SystemandMaintenance],[System],andTasklist
[DeviceManager].
Windows XP:
Clickthe[Start]menu,[ControlPanel],[PerformanceandMaintenance],[System],
[Hardware]tab,andthe[DeviceManager]button.
COPY