Technical information

Troubleshooting
26
Paper Does Not Feed Properly
Paper Jams
Problem Possible Cause Try This
Paper Does Not
Feed Properly
Inappropriate type
of paper is being
used
• Check to see if the paper you are printing on is too thick or curled.
See “Print Media to Avoid
Print Media to AvoidPrint Media to Avoid
Print Media to Avoid” on page 4.
• Check if the paper exceeds the load limit mark. If it exceeds, load less paper.
See “Loading Plain Paper
Loading Plain PaperLoading Plain Paper
Loading Plain Paper” on page 6.
Paper feed roller is
dirty
Clean the paper feed rollers.
Refer to “Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface
is Scratched” in the
Direct Printing Guide .
Paper is loaded
incorrectly
Load in the portrait orientation regardless of the print direction of the auto sheet
feed.
Ensure that paper is loaded correctly. Pinch the paper guide and slide it against
the paper stack. See “Loading Paper
Loading PaperLoading Paper
Loading Paper” on page 4.
Problem Possible Cause Try This
Paper Jams Landscape credit
card-sized paper
jams inside the
printer
Remove the paper inside of the printer. Refer to “
““
“Paper Jams” in “Troubleshooting”
section of the
Direct Printing Guide .
Paper jams in the
paper output slot/
auto sheet feeder
Paper is loaded
incorrectly
Check to see if the paper is loaded correctly, and set the paper guide for the
loaded paper correctly.
See “Loading Paper
Loading PaperLoading Paper
Loading Paper” on page 4.
iP6320D_6310D_QSG_US.book Page 26 Friday, April 14, 2006 11:09 AM