Technical information

Troubleshooting
22
Print Quality is Poor or Contains Errors
Problem Possible Cause Try This
Cannot Print to End
of Job
The Page Size setting
does not match the
size of the paper
loaded in the printer
First, check the Page Size
Page SizePage Size
Page Size setting in the application.
Then, check the Page Size
Page SizePage Size
Page Size setting in the Page Setup
Page SetupPage Setup
Page Setup tab of the printer driver
for Windows or the Page Setup
Page SetupPage Setup
Page Setup dialog box of the printer driver for Macintosh.
The size of the print
data is too large
Check the size of the print data. For Windows XP and Windows 2000, if the
size of the data is too large, part of it may be lost. When the spool format is
EMF, follow the procedure below.
1. Open the printer properties dialog box.
See “Opening the Printer Properties Dialog Box Directly from the Start
Opening the Printer Properties Dialog Box Directly from the Start Opening the Printer Properties Dialog Box Directly from the Start
Opening the Printer Properties Dialog Box Directly from the Start
Menu
MenuMenu
Menu” on page 16.
2. On the Page Setup
Page SetupPage Setup
Page Setup tab, click Print Options
Print OptionsPrint Options
Print Options.
3. Select the Reduce spool data size
Reduce spool data sizeReduce spool data size
Reduce spool data size check box and click OK
OKOK
OK.
When Reduce spool data size
Reduce spool data sizeReduce spool data size
Reduce spool data size is selected, the print quality may be degraded.
Ink Does Not Eject
Properly/Not
Printed/Printing is
Blurred/Colors are
Wrong/White
Streaks Appear
FINE Cartridge is not
installed properly/
there is no ink left
Remove the FINE Cartridge, then reinstall it.
Small dusts may be stuck between the contact points. In this case, the print
out result may be improved by reinstalling the FINE Cartridge.
Also, check that the protective tape is removed.
Print head nozzles are
clogged
Print the nozzle check pattern to ensure that ink is ejected properly.
Refer to “Printing the Nozzle Check Pattern” in the
Direct Printing Guide .
If the ink is not ejected properly:
Refer to “Print Head Cleaning” in the
Direct Printing Guide .
Refer to “Print Head Deep Cleaning” in the
Direct Printing Guide .
Protective tape
*
* To the FINE Cartridge holder
iP6320D_6310D_QSG_US.book Page 22 Friday, April 14, 2006 11:09 AM