Technical information

Troubleshooting

TroubleshootingTroubleshooting

Troubleshooting

This section provides troubleshooting tips for the most common printing problems.

Troubleshooting usually falls into one of the following categories.

Refer to the

User’s Guide

for additional information on topics not covered in this section.

When an error message is displayed on the LCD, refer to “An Error Message is Displayed on

the LCD” in the

“Troubleshooting” section of the

Direct Printing Guide

. When photos cannot

be printed properly from a digital camera, refer to “Cannot Print Properly from the Digital

Camera” in the

“Troubleshooting” section of the

Direct Printing Guide

• “Cannot Install the Printer Driver

Cannot Install the Printer DriverCannot Install the Printer Driver

Cannot Install the Printer Driver” on page 20

• “Cannot Connect to PC Properly

Cannot Connect to PC ProperlyCannot Connect to PC Properly

Cannot Connect to PC Properly” on page 21

• “Print Quality is Poor or Contains Errors

Print Quality is Poor or Contains ErrorsPrint Quality is Poor or Contains Errors

Print Quality is Poor or Contains Errors” on page 22

• “Printer Does Not Start or Stops During Print Jobs

Printer Does Not Start or Stops During Print JobsPrinter Does Not Start or Stops During Print Jobs

Printer Does Not Start or Stops During Print Jobs” on page 25

• “Paper Does Not Feed Properly

Paper Does Not Feed ProperlyPaper Does Not Feed Properly

Paper Does Not Feed Properly” on page 26

• “Paper Jams

Paper JamsPaper Jams

Paper Jams” on page 26

• “An Error Message Appears on the Screen

An Error Message Appears on the ScreenAn Error Message Appears on the Screen

An Error Message Appears on the Screen” on page 27

• “POWER Lamp and Alarm Lamp Flash Alternately

POWER Lamp and Alarm Lamp Flash AlternatelyPOWER Lamp and Alarm Lamp Flash Alternately

POWER Lamp and Alarm Lamp Flash Alternately” on page 28

When an Error Occurs

When an error occurs in printing such as the printer is out of paper or paper jams, a

troubleshooting message is displayed automatically. Take the appropriate action described

in the message.

The message may vary depending on the version of your Windows operating system.

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