Technical information

• Paper Jams
Possible Cause I Try This
Landscape credit card-sized
paper jams inside
the printer
Paper jams in the paper
output slot
You cannot load credit card-sized paper in the landscape orientation. Slowly pull the paper out
from the auto sheet feeder.
Remove the paper according to the
following procedure.
(1) Slowly pull the paper out,
either from the auto sheet feeder or from the paper output slot,
whichever is easier.
• If the paper tears and a piece remains inside the printer, open the card slot cover first and
the front cover next, and remove it.
A Caution
Be careful not to touch any com ponents inside the printer.
After removing all paper, close the
front cover first and the card slot cover next.
If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be
ejected automatically.
(2) Reload the paper into the printer and press the OK button.
If you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error
continues
after removing the paper, contact the Customer Care Center.