Technical information

Troubleshooting
Paper Does Not Feed Properly
Problem
I
Possible Cause
I
Try This
Paper Does Not
Inappropriate type
•
Check to see if the paper you are printing on is too thick or curled.
Feed Properly
of paper is being See "Print Media to Avoid" on page 4.
used
•
Check if the paper exceeds the load limit mark. If it exceeds, load less paper.
See "Loading Plain Paper" on page 6.
Paper feed roller is
Clean the paper feed rollers.
dirty
Refer to "Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface
is Scratched" in the
Direct Printing Guide.
Paper is loaded
Load in the portrait orientation regardless of the print direction of the auto sheet
incorrectly feed.
Ensure
that paper is loaded correctly. Pinch the paper guide and slide it against
the paper stack. See "loading Paper" on page 4.
Paper Jams
Problem
I
Possible Cause
I
Try This
Paper Jams
Landscape credit
Remove the paper inside
of the printer. Refer to "Paper Jams" in "Troubleshooting"
card-sized paper
section
of the Direct Printing Guide.
jams inside the
printer
Paper jams in the
paper
output slot/
auto sheet feeder
Paper is loaded
Check to see
if the paper is loaded correctly, and set the paper guide for the
incorrectly loaded paper correctly.
See "loading Paper" on page 4.
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