Technical information
Troubleshooting
Problem
I
Possible Cause
I
Try This
Incorrect paper type
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On
the
Main
tab
of
the printer driver, ensure that the Media
Type
selected
matches the media being used.
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In
the Print dialog box
of
the printer driver, select Quality &
Media
from the
pop-up menu, and then ensure that the
Media
Type
selected matches the
paper loaded.
Glossy photo paper
Select
Other
Photo
Paper
from
Media
Type,
which may resolve the problem.
other than
Canon
Load
one sheet at a time and remove each sheet
as
soon
as
it
is printed.
genuine paper is used
Print Quality is not set
Be
sure
to
set the Print Quality setting to
High
for Windows or
Fine
for
properly
Macintosh.
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1. Open the printer properties dialog box.
See
"Opening the Printer Properties Dialog
Box
from
your
Applic~tion
Program"
on
page
16.
2.
On
the
Main
tab, click
High
for the Print Quality setting.
If
you cannot select
High
or the problem is not solved, select
Custom,
click
Set,
and select the higher quality.
1:<1:Jl!~
1.
Open
the Print dialog box.
You
can
generally select Print
in
the
File
menu from you application
program.
2.
In
the Print dialog box, select Quality &
Media
from the pop-up menu, and
then click
Detailed
Setting.
3.
Drag the Print Quality slide bar towards the
Fine
side.
Media is not loaded Check that your paper is loaded with the correct print side facing up.
with print-side up Consult "Printing Media" in the User's Guide for detailed instructions
on
how
to load and use your media.
Printed Ruled Lines Print head is
Align the
print
head. Refer to "Aligning Print Head-Auto head
align"
in the
are Misaligned misaligned
Direct Printing Guide.
Paper thickness lever Set the paper thickness lever in suitable position for your media.
position is not proper
See
"Canon
genuine paper"
on
page
10.
Print Quality is not set
Be
sure to set the Print Quality setting to
High
for Windows or
Fine
for
properly
Macintosh.
~
........
"
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BAAIi
* *
fj;lII
1.
Open
the printer properties dialog box.
See
"Opening the Printer Properties Dialog
Box
from
your Application
Program"
on
page
16.
2.
On
the
Main
tab, click
High
for the Print Quality setting.
If
you cannot select
High
or the problem is not solved, select
Custom,
click
Set,
and select the higher quality.
~v·
1.
Open
Print dialog box.
You
can
generally select Print
in
the
File
menu from you application
program.
2.
In
the Print dialog box, select Quality &
Media
from the pop-up menu, and
then click
Detailed Setting.
3.
Drag the Print Quality slide bar towards the
Fine
side.
23