Technical information

Cannot Connect to PC Properly
Troubleshooting
Problem
I
Possible Cause
I
Try This
Printing Speed Is
Your environment is
If your environment is not fully compatible with USB 2.0, the printer will operate at
SlowfUSB 2.0 Hi-
not fully compatible
a lower speed provided under
USB 1.1.
Speed
with
USB 2.0.
Check the following to ensure
that your PC environment supports USB 2.0 Hi-
Connection Does
Speed connection.
Not Work.
•
The USB port on your PC supports USB 2.0 Hi-Speed connection.
•
Both the USB cable and USB hub support USB 2.0 Hi-Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use
the cable no longer than 3 meters.
•
Your PC supports the USB 2.0 Hi-Speed connection.
Obtain the latest version of the OS update program and install it on your PC.
•
The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your
PC.
~Important
For details on checking the above, contact the maker of your
computer,
USB cable, or USB hub.
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Your environment is
See "Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work."
When You
not fully compatible above.
Connect to a
with
USB 2.0.
Computer
Running
Windows
XP, the
Screen Shows
the Warning
Message IIHi-
speed
USB
device plugged
intonon-hi-speed
USB hub" or
IIThis device
can
perform faster
ll
•
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