Canon PC-D320/PC-D340/Fax-L400 User’s Guide
Using Your Documentation Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs. Setting Up the Machine .................................................................. Installing CARPS Software ............................................................ Set-up Guide Document and Paper Handling ..................................................... Printing with CARPS Software .........................
Laser Safety Information Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this unit is hermetically sealed within the protective housing and external cover. No radiation can leak from the machine in the normal operation of the product by the user. 220V-240V model • The label shown below is attached to the laser scan unit on the fax.
Contents Chapter 1: Introduction Customer Support..........................................................................................................................1-1 Important Safety Instructions .........................................................................................................1-1 Main Components of the Machine .................................................................................................1-4 Operation Panel .................................................
Chapter 6: System Monitor Checking the Status of Copy, Fax, Print and Report Jobs ............................................................6-1 Chapter 7: Maintenance Periodic Cleaning...........................................................................................................................7-1 Cleaning the Exterior ..................................................................................................................7-1 Cleaning the Scanning Area .............................
Type Conventions Used in This Guide Please read the list below of symbols, terms, and abbreviations used in this guide. • Indicates a warning concerning operations that may lead to death or injury to persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these warnings. • Indicates an operational warning or restriction. Be certain to read these items to operate the machine correctly, and to avoid damage to the machine.
Legal Limitation on Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A nonexhaustive list of these documents is set forth below. This list is intended to be a guide only.
Chapter 1 Introduction Customer Support Important Safety Instructions Read these safety instructions thoroughly before using your machine, and keep them handy in case you need to refer to them later. For users of a cardiac pacemaker • This product and the cartridge emit low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please stay away from this product and the cartridge, and consult your doctor. • Do not disassemble or modify.
• Make sure the location is not affected by extreme temperature changes, and always stays between 15°C and 27°C. • Make sure the relative humidity of the area is between 20% and 80%. • Keep the machine away from direct sunlight. • Do not use or store the machine outdoors. ■ Power Supply • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it.
1 ■ Handling • Do not drop paper clips, staples, or other metal objects inside the machine. Also do not spill water, liquid or inflammable substances inside the machine. If these items come into contact with high-voltage parts inside of the machine, it may result in a fire or electrical shock. If these items are dropped or spilled in the machine, unplug the power cord immediately with dry hands. Then, contact your service representative.
Main Components of the Machine This section describes the main components of the machine. ■ FAX-L400 Left Side View ADF (AUTOMATIC DOCUMENT FEEDER) Holds documents for copying and feeds them automatically into the scanning unit. DOCUMENT FEEDER TRAY Place documents for copying. DOCUMENT OUTPUT TRAY Documents come out here. LEFT COVER Open it when you output paper face up or remove jammed paper. SLIDE GUIDE Adjust to the width of the document. OPERATION PANEL Controls the machine.
1 Right Side View PLATEN GLASS COVER Open it when you place documents on the platen glass for copying. 1 Introduction PLATEN GLASS Place documents for copying. OUTPUT TRAY Outputs printed pages. RIGHT COVER Open it when you install the cartridge, or remove jammed paper. MULTI-PURPOSE TRAY Load paper one by one. CASSETTE Load paper stack.
■ PC-D340 ADF (AUTOMATIC DOCUMENT FEEDER) Holds documents for copying and feeds them automatically into the scanning unit. DOCUMENT FEEDER TRAY Place documents for copying. DOCUMENT OUTPUT TRAY Documents come out here. LEFT COVER Open it when you output paper face up or remove jammed paper. OPERATION PANEL Controls the machine. POWER CORD CONNECTOR USB INTERFACE CONNECTOR ■ PC-D320 OPERATION PANEL Controls the machine.
1 Operation Panel This section describes keys used when making copies and setting the Additional Functions. For buttons not described here → Facsimile Guide. 01 09 02 10 03 11 04 12 05 13 e r t 06 14 07 15 y u i o 08 16 q w !0 1 !1 !2 !3 Introduction ■ FAX-L400 !4 !5 !6 !7 ~ LCD Displays messages and prompts during operation. Also displays selections, text, and numbers when specifying settings. Ä OK key Determines the contents you set or register.
â FAX key Switches standby display to Fax mode. ä In Use/Memory indicator Lights green during copying or when the copy job is stored in memory. ã Alarm indicator Flashes orange when the machine has a problem such as a paper jam. (The error message is displayed in the LCD.) å Energy Saver key Sets or cancels the energy saver mode manually. The key lights green when the energy saver mode is set, and goes off when the mode is cancelled. ç Numeric keys Enter copy quantity and other numerical values.
1 Standby Display The standby display differs depending on which mode is selected. The standby display in Copy Mode is as follows: ■ Copy mode Paper Size 100% A4 TEXT Exposure Image Quality 1 01 Introduction Copy Ratio Copy Quantity • When the machine is plugged in, the LCD displays PLEASE WAIT for a while, then the standby display appears. • The Fax Mode standby display appears only with the FAX-L400 model.
Energy Saver Mode This machine provides an energy saver function. When no operations are performed for about 5 minutes, the machine automatically enters the energy saver mode. • The time until the machine enters the energy saver mode can be specified in the range from 3 minutes to 30 minutes. You can also turn off the energy saver function. (→ p.
Chapter 2 Paper Handling Print Media Requirements For high-quality copies, we recommend using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, contact your local authorized Canon dealer or the Canon help desk. In order to prevent paper jams, follow the procedure below: • To prevent moisture buildup, store remaining paper wrapped tightly in its original package.
■ Printing Areas Please note that the term “printing area” represents both the recommended area for optimum print quality and the entire area where the machine can technically print from your computer. Printing area (light shade): Canon recommends that you print within this area. ■ Paper 3,5 mm 2 mm 2 mm FEEDING DIRECTION A4 2 mm ■ Envelope 10 mm 10 mm 10 mm 10 mm 10 mm 10 mm FEEDING DIRECTION FEEDING DIRECTION COM10 10 mm • Copying areas are a little larger than printing areas.
2 Loading Paper This section describes how to load paper in the cassette and multi-purpose tray. • When loading paper, take care not to cut your hands on the edges of the paper. • The paper in the multi-purpose tray is fed prior to the paper in the cassette. • The cassette holds up to approximately 250 sheets of 64 g/m2. ■ Loading Paper in the Cassette 1 Fan the paper stack first, then tap the edges on a flat surface to even the stack. Paper Handling 2 2 Remove the multi-purpose tray.
4 Adjust the slide guides to fit the size of the paper stack. • Adjust the slide guides so that there is no space between the slide guides and the edge of the paper stack. 5 When loading paper other than A4-size, specify the paper size. Press Additional Functions, then select: PAPER SETTINGS PAPER SIZE Use (–) or (+) to select the appropriate paper size (A4, B5, A5, LTR, LGL, EXECUTIVE, ENVELOPE, FREE SIZE).
2 ■ Loading Envelopes in the Cassette • The recommended envelopes are COM10, MONARCH, DL, ISO-C5. Using other envelopes may affect the quality of the copy image. 1 Arrange the stack of envelopes on a firm, clean surface, and press down firmly on the edges to make the folds crisp. • Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. Also, press firmly on the area that corresponds to the edges of the back flap.
4 Even the edges of the envelopes and load them in the cassette. • Position the envelopes with the print side up (flaps should not be visible) and load them so that the left side (sender's address side) feeds first in the cassette. • If the envelope to be loaded has a flap on the short edge, this edge must enter the machine first. Not loading it this way will result in paper jams. • After loading envelopes, push them lightly toward the inside of the machine.
2 ■ Loading Paper in the Multi-purpose Tray Use the multi-purpose tray when you want to copy or print the different paper which is in the cassette. Load paper one by one in the multi-purpose tray. • The paper in the multi-purpose tray is fed prior to the paper in the cassette. 1 Set the multi-purpose tray. Paper Handling 2 2 Insert the paper with the print side up in the multi-purpose tray.
4 Adjust the slide guides to fit the size of the paper. 5 Specify the paper size. Press Additional Functions, then select: PAPER SETTINGS PAPER SIZE Use (–) or (+) to select the appropriate paper size (A4, B5, A5, LTR, LGL, EXECUTIVE, ENVELOPE, FREE SIZE). • For details, see “Selecting the Paper Size and Type (Common for Cassette and Multi-purpose Tray)”. (→ p.
2 ■ Loading an Envelope in the Multi-purpose Tray Use the multi-purpose tray when you want to copy or print an envelope one by one. • The envelope in the multi-purpose tray is fed prior to the paper in the cassette. 1 Set the multi-purpose tray. Paper Handling 2 2 Insert an envelope with the print side up (a flap should not be visible) and load it so that the left side (sender's address side) feeds first in the multi-purpose tray.
4 Specify the paper size. • Press Additional Functions, then select: PAPER SETTINGS PAPER SIZE ENVELOPE Use (–) or (+) to select the envelope type (COM10, MONARCH, DL, ISO-C5). • For details, see “Selecting the Paper Size and Type (Common for Cassette and Multi-purpose Tray)”. (→ p. 5-3) • When you place the document on the platen glass, the orientation of the document and the loading orientation of the paper are reversed.
2 • If the slide guides are not adjusted correctly for the paper size, the quality of your copy images may be adversely affected. • When you insert an envelope and thick paper, push the paper toward the inside of the machine lightly to feed paper firmly. • If the paper is curled, uncurl it before placing it in the cassette or multi-purpose tray. Failure to do so will cause paper creases and a paper jam. • Some types of paper may not feed properly into the cassette or into the multi-purpose tray.
■ Paper Type and Paper Output Area Select the suitable paper output area depending on the paper type and your purpose. Paper type Plain paper Transparencies Paper Output Area The Number of Output Sheets face up 1 sheet face down approx.
2 ■ Face Down Paper Output Area The paper is delivered with the printed side down on the output tray. Paper is stacked in printed order. Ordinarily this way is useful. Close the left cover. Paper Handling 2 • Do not place the delivered paper back on the output tray. • Do not place things other than paper on the output tray. • If you do these things, paper jam may occur.
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Chapter 3 Document Handling Documents You Can Copy The documents placed on the platen glass or loaded into the ADF must meet the requirements shown in the table below. Platen Glass Size (W × L) ADF – Plain paper – Thick documents – Photographs – Small documents (e.g. index cards) – Special types of paper (e.g. tracing paper*, transparencies*, etc.) – Book – Plain paper (Multiple page documents of the same size, thickness, and weight or one page documents.) Max.
Problem Documents • Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it into the ADF. • Remove all fasteners (staples, paper clips, etc.) before loading the document into the ADF.
3 Setting Up Documents For scanning, place your documents on the platen glass or load them into the ADF. Where you set up your documents depends on the size and type of documents you have. (→ p. 3-1) ■ Placing a Document on the Platen Glass 1 Open the platen glass cover. 2 Place your document face down on the platen glass. Align the document with B A the appropriate paper size marks. Document Handling 3 3 Gently lower the platen glass cover. • The document is now ready for scanning.
■ Loading Documents in the ADF (Only for the PC-D340/FAX-L400 Models) 1 Make sure there is no document on the platen glass. 2 Fan the edges that will feed into the machine first, then tap the edge of multipage documents on a flat surface to even the stack. 3 Adjust the slide guides to the width of the document.
3 3 2 1 4 Load the documents face up in the ADF. • The document is now ready for scanning. DOCUMENT READY • For multiple page documents, the pages are fed one by one from the top of the stack (from the first page). • Wait until all pages of your document have been scanned before starting a new job. • 50 sheets of A4-size (80 g/m2) documents can be set in the ADF. If more than 50 sheets of A4-size documents are set in the ADF, paper jams may occur.
■ The Paper Path of the ADF (Only for the PC-D340/FAX-L400 Models) 1 2 3 The machine scans documents from the first page. 4 Scanning unit • When documents are set in the ADF, the scanning unit moves to the position shown in the figure above and it is fixed there. When documents are not set in the ADF, the scanning unit moves to scan it.
Chapter 4 Basic Printing from Your Computer Before Printing Before printing, CARPS software must be installed in your computer. • If not, please see Set-up Guide. Check if the machine is selected as the default printer. • You can check if your machine is set as the default printer when you open the Print dialog box in an application and your machine is selected in the printer box (see below for details). Follow this procedure if it is not selected.
Printing from the CARPS Software (Ex. Windows 98) 1 With your document open in the Windows 98 application, click the [Print] command. 2 In the Print dialog box, make sure your machine is selected in the printer box. If not, select your machine from the printer name drop-down list. 3 Click [OK] to print your document. ■ Cancelling Printing 1 If you want to cancel printing before clicking [OK], click [Cancel] in the Print dialog box.
4 ■ Changing Print Settings Your machine is initially installed using factory-predefined settings, enabling you to print immediately. These settings determine what your documents will look when printed. You can change these print settings to suit the document you are printing. Unless you save your settings as a profile, your settings are available only for the current print job. For details on print profiles → Software Guide.
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Chapter 5 Making Copies Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on setting up documents → Chapter 3. Copying Documents 1 Press COPY to set to Copy mode. • For the PC-D320/PC-D340 models, this operation is not required. 100% Ex: A4 TEXT 01 2 Prepare the document and load it face up in the ADF or place it face down on the platen glass. 5 3 Set copy features if you wish. You can set the features below. Copy quantity (→ p.
4 Press Start to begin copying. • If the paper in the cassette or multi-purpose tray runs out during copying, the LCD displays SUPPLY REC. PAPER. Load paper in the cassette or multipurpose tray. When paper is loaded, the machine automatically resumes copying. Ex: SCANNING COPY NO. 0001 • If you load paper while making copies, do not load a different paper size. • You can reserve the next copy job while the machine is outputting copies. (→ p.
5 Basic Copying Functions ■ Making Multiple Copies You can make multiple copies. 1 Use the numeric keys to enter the number of copies you want. • The LCD displays the number of copies you entered. • You can make up to 99 copies. 100% Ex: A4 TEXT 05 • You can reserve the next copy job while the machine is outputting copies. (→ p. 515) • The LCD keeps on displaying the specified number of copies until you change it or the auto clear function activates.
■ Specifying the Paper Size At the factory, the paper size has already been set to A4. Normally, you can make copies in this setting. However, when the copy images or the back of the paper are dirty, you can prevent the paper from getting dirty by specifying the paper size according to the following. • To set the Additional Functions, see “Accessing the Additional Functions”. (→ p.
5 ■ Setting Enlarging/Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. ■ Enlarging/Reducing Using Preset Copy Ratios 1 Press Enlarge/Reduce. (–) or PRESET RATIO 100% + Ex: PRESET RATIO 70% A4→A5 + (+) to select the copy ratio. • You can select from the following: - 200% MAX. - 141% A5 → A4 - 100% - 70% A4 → A5 - 50% MIN. 3 Press OK.
■ Enlarging/Reducing Using Custom Copy Ratios 1 Press Enlarge/Reduce twice. Ex: ZOOM 50-200% 100% + Ex: ZOOM 50-200% 80% + 2 Use the numeric keys to enter the copy ratio. • You can enter the copy ratio from 50% to 200%, selectable in 1% increments. • Even after entering the copy ratio, you can use (–) or (+) to adjust the copy ratio. To increase the copy ratio, press (+). To decrease the copy ratio, press (–). 3 Press OK.
5 ■ Setting the Image Quality You can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting image quality. 1 Press Image Quality to select the image quality. Each time Image Quality is pressed, the image quality mode changes as follows: 100% Ex: A4 TEXT/PHOTO 01 TEXT/PHOTO TEXT PHOTO - TEXT Suitable for making copies from text originals. Good copies can be made from even blueprints or faint pencil-drawn originals.
■ Adjusting the Copy Exposure You can adjust the copy exposure automatically or manually according to how light or dark your document is. ■ Adjusting Automatically 1 Press Exposure to select the auto mode. Ex: DENSITY AUTO EXPOSURE Ex: 100% A Ex: DENSITY -LT DK+ Ex: DENSITY -LT DK+ 2 Press OK. • The copy exposure is adjusted automatically. A4 TEXT 01 • Image quality mode automatically changes to TEXT when AUTO EXPOSURE is set.
5 Special Features The machine has the following SPECIAL COPY features. These features allow you to sort copies in page order and create special copies easily. - Collate Copy Sorts copies in page order. - 2 on 1 Reduces two A4-size documents to fit on a single A4-size paper. - Reserve Copy Reserves the next job while the machine is printing out. ■ Collate Copy The collate copy allows you to sort copies in page order. It is convenient when you make multiple copies of multiple page documents.
■ When Loading Documents in the ADF (Only for the PC-D340/FAX-L400 Models) 1 Load documents face up in the ADF. 2 Press Collate/2 on 1. • COL. appears in the LCD. 3 Use the numeric keys to enter the number of copies you want. (→ p. 5-3) Ex: 4 Press Start. • The machine begins scanning from the first page of the document. After scanning, the scanned documents will come out in order.
5 ■ When Placing a Document on the Platen Glass 1 Place the last page of a document on the platen glass. • If a document is set from the first page, the printing will be performed in reverse order. 2 Press Collate/2 ON 1. 100% COL. A4 TEXT 01 Ex: 100% COL. A4 TEXT 03 Ex: SCANNING COPY NO. • COL. appears in the LCD. 3 Use the numeric keys to enter the number of copies you want. (→ p. 5-3) 4 Press Start. • The machine begins scanning. 5 Place the next page of the document on the platen glass.
■ 2 on 1 Copy Use 2 on 1 to reduce two sheets to fit on one sheet. Two A4-size documents are automatically reduced to fit on a single A4-size paper. • The 2 on 1 copy function is not available with an enlarging or reducing function. • If no A4-size paper is loaded in the cassette or multi-purpose tray, LOAD A4 SIZE PAPER appears in the LCD and the 2 on 1 copy is cancelled. In this case, load the A4-size paper in the cassette or multi-purpose tray and set the 2 on 1 copy again.
5 ■ When Loading Documents in the ADF (Only for the PC-D340/FAX-L400 Models) 1 Press Collate/2 on 1 twice. • 2ON1 appears in the LCD. 2ON1 Ex: A4 TEXT 01 2 Load documents face up in the ADF. • If you are making a 2 on 1 copy of a document with an odd number of pages, add one more blank A4-size paper to scan. 3 Use the numeric keys to enter the number of copies you want. (→ p. 5-3) 4 Press Start.
■ When Placing a Document on the Platen Glass 1 Press Collate/2 on 1 twice. • 2ON1 appears in the LCD. 2ON1 Ex: A4 TEXT 01 2 Use the numeric keys to enter the number of copies you want. (→ p. 5-3) 3 Place the first page of a document on the platen glass. 4 Press Start. • The machine begins scanning. 5 Place the next page of the document on the platen glass. 6 Press Start. • After scanning every two sheets, the quantity of copies of the document specified in step 2 will print out.
5 ■ Reserve Copy This feature allows you to reserve the next job while the machine is printing out a current job. ■ Reserving the Next Copy Job 1 Press Stop/Reset twice while the machine is printing out. • Make sure that the machine has finished scanning all the documents, then press Stop/Reset. • It is necessary to return to the standby display in order to reserve the next copy job. 100% Ex: A4 TEXT 01 2 Load the document to be reserved face up in the ADF or place it face down on the platen glass.
■ Confirming the Copy Job You Reserved 1 Press Stop/Reset while the machine is printing out. Ex: SELECT JOB TO CANCEL 0044 02×30 No. of copy No. of document Reservation No. : Printing Blank: Waiting –: No paper, paper jam, etc. 2 Use (–) or documents. (+) to confirm the reservation number and number of • To finish confirming, press Stop/Reset. ■ Deleting the Copy Job You Reserved 1 Press Stop/Reset while the machine is printing out. 2 Use (–) or (–) for YES. • The reserved copy job is deleted.
Chapter 6 System Monitor Checking the Status of Copy, Fax, Print and Report Jobs Use System Monitor to confirm and delete the jobs. When using System Monitor, the LCD displays the jobs in the following order in each mode. In Copy mode, In Fax mode, - COPY STATUS - FAX MONITOR - FAX MONITOR - COPY STATUS - PRINT STATUS - PRINT STATUS - REPORT STATUS - REPORT STATUS • For FAX MONITOR → Facsimile Guide. ■ Confirming and Deleting a Copy Job • If there is no job, NO COPY JOBS EXIST is displayed.
■ Confirming and Deleting a Print Job 1 Press System Monitor three times. • If there is no job, NO PRINT JOBS EXIST is displayed. Ex: PRINT STATUS _ _ _ _ _ _ _ File name 2 Press (–) or (+) to confirm the file name. Ex: 3 If you want to delete the print job, press OK. 4 If you decide to delete the print job, press CANCEL PRINTING? < YES NO > (–) for YES. • To cancel deleting the job, press (+) for NO. Once the job is deleted, the job can not be restored.
6 ■ Confirming and Deleting a Report Job 1 Press System Monitor four times. • If there is no job, NO REPORT JOBS EXIST is displayed. Ex: 2 If there is one report job and if you want to delete it, press OK. 3 If you decide to delete the job, press (–) for YES. 4 If there are multiple report jobs, press (–) or Ex: 5 Then press OK. 6 If you decide to delete the job, press CANCEL REPORT? < YES NO > (+) to select the job you want to delete.
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Chapter 7 Maintenance Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. • When cleaning the machine’s exterior or the platen glass, be sure to disconnect the power cord before cleaning the machine. • For the model with the fax function, print any received faxes stored in memory before disconnecting the power cord, since documents in memory are backed up only for about 1 hour when the power cord is disconnected.
■ Cleaning the Read Area of the Platen Glass (Only for the PC-D340/FAX-L400 Models) Black lines may appear in copies when the ADF is used to feed documents. This is caused by paste, ink, correction fluid, or other foreign matters in the read area of the platen glass (shaded area). Use a clean soft cloth to wipe the read area clean. Take particular care to clean at the locations where the black lines are appearing on copies.
7 When to replace the Cartridge The cartridge is a consumable item and should be replaced when the toner runs out. The following guidelines will help you to determine when to replace the cartridge. If white streaks or light bands are displayed on copies, the toner in the cartridge is running low. Paper feeding direction Instructions 7 If the copies appear normal If white streaks or light bands are still present You can use the catridge, however, a new one will be needed soon.
■ Copy Yield This section describes the approximate number of copies that can be made per cartridge. Approximate Copy Yield Canon Cartridge T : Approx. 3500 copies (A4 at 5% dot coverage*). * The term “A4 at 5% dot coverage” denotes an original on which the area covered with black ink is 5% of the total area of an A4-size sheet. • The actual number of copies that can be made per cartridge depends in part on the copy exposure setting, room temperature and humidity.
7 Storage Precautions • Do not store cartridges or copy paper in places exposed to open flames, as this may cause the toner or copy paper to ignite and resulting in burns or a fire. • Keep cartridges and other consumables out of the reach of children. If the contents of these items are ingested, consult a physician immediately. • Place the cartridge in its protective bag so that the side with the written instructions is facing upward. Then, place the bagged cartridge into its shipping box.
Replacing the Cartridge This section describes how to remove the used cartridge and replace it with a new one. Before replacing the cartridge, be sure to read the section “When to Replace the Cartridge”. (→ p. 7-3) 1 Open the right cover. 2 Remove the cartridge from the machine. 3 Remove the new cartridge from its protective bag. • Save the protective bag. You may need it later when you remove the cartridge from the machine.
7 4 Rock the cartridge five or six times to distribute the toner evenly. Instructions 5 Place the cartridge on a flat and stable surface. Grip the sealing tape tab and snap it in the direction as shown below. Make sure that the tab itself is detached from the cartridge. Tab 6 While grasping the cartridge with one hand, firmly and slowly pull the sealing tape tab with the other hand to remove the sealing tape completely. Throw the tape away.
7 Hold the cartridge and position the arrow mark on the cartridge towards the inside of the machine shown below. 8 Align the projections A on both sides of the cartridge to the guides B in the ~ Ä machine (location ) and gently slide the cartridge into the machine until the right cover slightly rises up (location ). • The right cover moves simultaneously with the action of the cartridge. Do not push the cartridge farther than the location so will result in catching your hand in the right cover.
7 9 Close the right cover and the cartridge will be set in place (location Å). • If the LCD displays INSTALL CARTRIDGE, reset the machine by opening the right cover and then closing it.
Repacking and Transporting Your Machine Be sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.g., when transporting over long distances), the following precautions should be taken. If you do not follow these precautions, the machine may be damaged or the quality of your copy images may be adversely affected. 1 Unplug the power cord. 2 If the machine is connected to a telephone or your computer, remove the telephone line or printer cable.
7 Carrying the Machine by the Sides Remove the cassette, the multi-purpose tray and the document feeder tray. Grip the handles on the sides of the machine and lift up the machine, as shown in the illustration above. • When carrying this machine, be sure to hold it in the designated places as shown in the illustration. Dropping the machine can cause personal injury. Transporting the Machine by Car Maintenance 7 Pack the machine, using the original packing material and box.
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Chapter 8 Troubleshooting Clearing Jams This section describes how to remove jammed paper. ■ Removing Jammed Paper from Inside the Main Unit When print media jams inside the main unit, the LCD displays REC. PAPER JAM. • There are some areas inside the machine and cartridge which are subject to high voltages and high temperatures. Take adequate precaution when performing internal inspections to avoid burns or electrical shock.
• Don't expose the cartridge to light for more than 5 minutes. If necessary, put the cartridge in its original protective bag or wrap it with a thick cloth to prevent exposure to light. • Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with parts of inside the machine.
8 4 Roll the leading end of the paper outwards so that the printed surface is on the inside of the roll, then gently pull the rolled up paper out of the machine. 5 If the leading edge of the paper is visible but has not entered the imaging area, pull the paper forwards and roll it inwards. • Do not pull the jammed paper forward from the cassette. It may cause a machine malfunction.
• Do not pull the jammed paper upward; the toner on the paper will stain the printer and cause a permanent reduction in print quality. 6 Open the left cover and push down the green paper release levers on the right and left. 7 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine. 8 Carefully pull the jammed paper through the rollers and out of the machine. 9 Carefully pull the jammed paper straight out.
8 • If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the printer. 10 Place the paper release levers back to their original position. • Be sure to place the paper release levers back to their original position. If the levers are left pushed down, the paper jam error will not be resolved. Never push down the paper release levers while printing. This could result in damage to the fixing assembly.
12 Remove the multi-purpose tray. Hold the both sides of the jammed paper and pull it straight up and out from the machine. Then, set the multi-purpose tray back on top of the cassette. ■ Removing Jammed Paper from the ADF (Only for the PC-D340/FAX-L400 Models) When print media jams in the ADF, the LCD displays CHECK DOCUMENT or DOCUMENT TOO LONG. • Do not open the platen glass cover until the jammed paper is removed. Doing so will result in damaging the document and the paper.
8 3 Open the ADF and gently remove the jammed paper from the document output tray. • After removing jammed paper, even edges of the document and load it in the ADF. 4 Gently remove the paper from the output tray.
LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error. This section describes the general messages and those related to copy and print functions. For the messages related to fax functions → Facsimile Guide. Message CHECK DOCUMENT Cause Action There is a paper jam in the ADF. Remove the document you are trying to copy in the ADF. (→ p. 8-6) Make sure that the document is not too long or too short. (→ p.
8 Cause Action Abnormality has occured in the data transmission between the machine and computer. Use System Monitor to delete the current print job or the final print job (If multiple jobs are being printed). Then you can shift to the next job. If you use PRINTER RESET of the Additional Functions, all the print jobs are deleted. REC. PAPER JAM There is a paper jam. Clear the paper jam (→ pp. 8-1 to 8-7) and reload paper in the cassette or multi-purpose tray.
Paper Feeding Problems ❚ Paper does not feed correctly. The cassette or multi-purpose tray may contain too many sheets. • Make sure the paper stack in the cassette or the paper in the multi-purpose tray does not exceed the capacity of the cassette or multi-purpose tray. (→ pp. 2-3 to 2-11) Paper may not be loaded correctly. • Make sure the paper stack in the cassette or the paper in the multi-purpose tray is loaded properly, and that the slide guides are adjusted correctly. (→ pp.
8 ❚ Transparencies do not feed correctly. The transparencies are loaded in the cassette. • Do not load transparencies in the cassette. Load them in the multi-purpose tray. The transparencies may not be loaded in the multi-purpose tray correctly. • Make sure they are loaded properly (→ pp. 2-7 to 2-8). The transparencies should be loaded one by one in the multi-purpose tray. The transparencies for colour copiers may be loaded in the multi-purpose tray. • Do not use any transparencies for colour copiers.
Copying Problems ❚ The machine will not make a copy. The cartridge may not be installed properly. • Make sure the cartridge is installed properly. (→ Set-up Guide) The sealing tape may not be removed from the cartridge. • Remove the sealing tape from the cartridge. (→ Set-up Guide) The cassette may not be inserted completely into the machine. • Insert the cassette as far as it will go. (→ Set-up Guide) The document may not have been loaded correctly.
8 Print Quality Problems ❚ The print quality is not what you expect; print is not clear, has missing dots or white streaks. The size, thickness and type of the paper you are using are not within the specifications of the machine. • Check that the paper you are using is supported by the specifications of the machine. (→ p. 2-1) The cartridge may not be installed properly. • Make sure the cartridge is installed properly. (→ Set-up Guide) The toner in the cartridge may be low.
❚ The copy images are partly missing or shaded when you make copies on thick paper. PAPER TYPE of PAPER SETTINGS of the Additional Functions may not be set correctly. • Select SPECIAL PAPER 1 in PAPER TYPE. (→ p. 9-2) ❚ The copy images are missing when you make copies on rough paper. PAPER TYPE of PAPER SETTINGS of the Additional Functions may not be set correctly. • Select SPECIAL PAPER 2 in PAPER TYPE. (→ p. 9-2) ❚ The copy images are missing when you make copies using the 2 on 1 function.
8 General Problems ❚ The machine has no power. The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the machine and into the wall outlet. Insert the power cord straight into the power cord connector on the left side of the machine. Do not insert it at an angle. Otherwise, the machine may not be properly connected to the power source and may not turn on. If this happens, disconnect the power cord, and reconnect it correctly after a minute or more.
If You Can not Solve the Problem If you have a problem with your machine and you can not solve it by referring to the information in this chapter, call your service representative. • If the machine makes strange noises, emits smoke or strange smells, unplug the power cord immediately, and then call your service representative. Do not attempt to disassemble or repair the machine yourself. • Attempting to repair the machine yourself may void the limited warranty.
Chapter 9 Setting the Additional Functions Understanding the “Additional Functions” The menus of the Additional Functions can allow you to specify or register various settings. This chapter explains the procedure to access the menus, and the contents of the menus related to the common settings and the copy functions. • To specify or register the settings of the fax function → Facsimile Guide. ■ Accessing the Additional Functions 1 Press Additional Functions.
■ Menu Descriptions PAPER SETTINGS Action Descriptions PAPER SIZE Selects the paper size. A4, B5, A5, LTR, LGL, EXECUTIV, ENVELOPE (COM10, MONARCH, DL, ISO-C5), FREESIZE (Horizontal and vertical size can be specified in millimetres.) PAPER TYPE Select the paper type. PLAIN PAPER, TRANSPARENCY, SPECIAL PAPER 1, SPECIAL PAPER 2 COMMON SETTINGS Action Descriptions PRINT EXPOSURE The exposure can be adjusted to one of five levels. (centre) TONER SAVER MODE Sets the toner saver mode.
9 COPY SETTINGS Action Descriptions STD. IMAGEQUALITY Select the document type. TEXT ORIGINAL: Character mode TEXT/PHOTO*: Text/photo mode PHOTO*: Photo mode STANDARD EXPOSURE Select the auto or manual mode of exposure setting. AUTO** The exposure is adjusted automatically. MANUAL The exposure is adjusted manually. The exposure can be adjusted in 9 steps. (centre) STD ZOOM RATIO Selects the copy ratio 050% to 200%. (100%) STANDARD COPY QTY Selects the copy quantity.
PRINTER SETTINGS Action Descriptions PRESET PRINT QTY Sets the standard number of pages of the printer function. 01 to 99 (01) AUTO ERROR SKIP Sets either printing with skipping an error automatically, or without skipping an error. ON The auto error skip is on. The error is skipped and shifted to the next job automatically without indicating an error code. OFF The auto error skip is off. Skip the error and shift to the next job manually.
9 PRINT LISTS Action Descriptions USER DATA Prints out a list of items set or registered in the Additional Functions. CANCEL REPORT Cancels printout of the report. Select report you want to cancel the printout. CANCEL REPORT? YES The printout of the list is cancelled. NO The printout of the list is not cancelled. • For the FAX-L400 model, SPEED DIAL LIST is also displayed.
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Appendix A: Specifications Photoconductive Material: Copying System: Developing System: Fixing System: Resolution: Number of Tones: Acceptable Originals: Acceptable Copy Stock: Copy Sizes: Non-image Area: Warm-up Time: First Copy Time: Copy Speed: Magnification: Paper Feeding System: Multiple Copies: Power Requirements: Power Consumption: Dimensions (W × D × H): Installation Space (W × D): Weight: Personal Desktop Stationary Automatic Document Feeder: 50 sheets (A4-size, 80 g/m2) Organic Photosensitive Co
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Appendix B: Attaching/Connecting the Handset (Optional) Attaching the Handset HANDSET CRADLE HANDSET RINGER VOLUME SWITCH Adjust the volume of the ringer. Use a pen or another pointed object to adjust the switch to HIGH, LOW, or OFF. B Attaching/Connecting the Handset (Optional) 1 Use a screwdriver to remove the two covers on the left side of the unit.
2 Remove the screws from the plugs and insert the plugs into the holes on the handset cradle. 3 Insert the plugs (with the handset cradle) into the holes on the unit. • If you have difficulty inserting the plugs, turn the unit so that the left side is facing you and the right side is against a wall. You can now insert the plugs without the unit moving. 4 Use your finger to push the screws into the plugs. • If you have difficulty, use a cross-point screwdriver to push the screws all the way into the plugs.
B Connecting the Handset Place the handset in its cradle and connect the handset cord to the handset jack.
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Index Index A Additional Functions accessing.....................................................................9-1 key ...................................................................... 1-7, 9-1 understanding .............................................................9-1 ADF (Automatic Document Feeder) capacity.......................................................................3-5 jams in ........................................................................8-6 loading documents in...........
I P Image Quality key .................................................. 1-7, 5-7 Image Quality, setting.....................................................5-7 In Use/Memory indicator................................................1-8 INCORRECT PAPER SIZE message ............................8-8 Indicator alarm...........................................................................1-8 in use/memory ............................................................1-8 INSTALL CARTRIDGE message ...............
I R T REC. PAPER JAM message ..........................................8-9 Reduction/Enlargement ..................................................5-5 Replacing cartridge.............................................................. 7-3, 7-6 Reserve Copy................................................................5-15 Right cover ...................................................... 1-5, 7-6, 8-1 Ringer volume switch .................................................... B-1 handset.....................
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