Selecting The Best Receive Mode & Phone Line Configuration MX432 Click Here to Begin
Select the option that best describes your current phone line configuration Click here if you have one phone line that will be used for voice calls and faxes. Click here if you have a separate phone line dedicated to faxing.
Select the option that best describes your answering machine/voice mail configuration Click here if you have an answering machine or a phone with a built-in answering machine Click here if you have voicemail. Click here if you do not have an answering machine or voicemail.
Since you have a dedicated fax line, the best receive mode is Fax Only Mode In this mode: • All incoming calls will be answered by the multifunction • The multifunction will treat all calls as fax calls • You do not have to be home to receive a fax Click here for “Fax Only Mode” Setup Directions Click Here to Restart
Are you able to place your answering machine and the MX432 in the same room? With an answering machine connected to the MX432 you are able to receive fax calls even when you are not home. No additional phone services are required.
The best receive mode for your configuration is the Default Mode (“Tel Priority Mode”) To receive a fax when you are home you will: • Pick up the handset on the phone connected to the MX432. • Listen for fax tones. • When the tones stop hang up the handset. • The MX432 will receive the fax document. To receive a fax while you are away: • The answering machine will answer the call. • If fax tones are heard by the MX432 it will take over the call and receive the fax document.
Available options when the answering machine is not connected to the MX432. You can use the MX432 in the default mode (“Tel Priority” Mode) and receive faxes while you are home. The only way the MX432 can receive faxes when you are not home is to have the answering machine connected to the MX432. Another option is to obtain a “Distinctive Ring” service from your phone provider and set the MX432 to “DRPD Mode”. This option will allow you to receive faxes when you are not home.
The best receive mode for your phone configuration is DRPD (Distinctive Ring Pattern Detection) How will DRPD work? DRPD FAQs The MX432 will answer any calls that ring with the assigned unique ring pattern. What is a distinctive ring pattern? What do I need in order to use this mode? The MX432 will treat all such calls as incoming faxes and will receive the fax document automatically.
Recommended options for Voice Mail users You can use the MX432 in the default mode (Tel Priority” Mode) and receive faxes while you are home. However, you will not be able to receive faxes when you are not home. Another option is to obtain a “Distinctive Ring” service from your phone provider and set the MX432 to “DRPD Mode”. This option will allow you to receive faxes when you are not home.
Recommended options for persons who do not have voice mail or an answering machine You can use the MX432 in the default mode (Tel Priority” Mode) and receive faxes while you are home. However, you will not be able to receive faxes when you are not home. Another option is to obtain a “Distinctive Ring” service from you phone provider and set the MX432 to “DRPD Mode”. This option will allow you to receive faxes when you are not home.
What is a Distinctive Ring Pattern? 1. When you subscribe to distinctive ring pattern service with your phone company, you will be provided an additional phone number. 2. You will not receive an additional phone line, instead you will have two different numbers that will work on your existing phone line. 3. The new number will have a ring pattern that is different from a standard phone ring. For example, it may ring twice quickly followed by a pause (Ring-Ring-pause).
What do I need in order to use this mode? 1. You will need to contact you phone service provider. 2. Inform them that you would like to subscribe to a distinctive ring service. (Note: phone providers may have different names for this service.) 3. Your phone service provider will give you the following information: A. The phone number assigned to your distinctive ring pattern (This is the number you will give as your fax number.) B. The ring pattern for your new number. (ex.
Why do I need to purchase a distinctive ring service from my phone company? Only your phone company can provide an additional number that will ring your home phone line with a distinctive ring. The multifunction can detect this distinctive ring pattern and can be set to treat all incoming calls with that ring pattern as an incoming fax.
What advantages does this method provide? 1. Provides the benefits of a dedicated fax line without the expense of getting a second phone line installed. 2. The monthly cost of distinctive ring service is significantly less than a second phone line. 3. When you’re home, you will know by the ring pattern what type of call is being received. 4. You can receive fax calls while you are away. 5. You can give a unique number for all fax related items.
Wall Jack or DSL/Cable Connection Hand Set (Phone) Wall jack (Existing Phone Cord) Setup Directions for Wall Jack Connection (Existing Phone Cord) Wall jack DSL/Cable Modem (Existing Phone Cord) Hand Set (Phone) P C Setup Directions for DSL/Cable Modem Connection Click Here to Restart
Wall Jack or DSL/Cable Connection Answering Machine Wall Jack (Existing Phone Cord) Hand Set (Phone) (Existing Phone Cord) Setup Directions for Wall Jack Connection (Existing Phone Cord) Wall jack DSL/Cable Modem (Existing Phone Cord) P C Hand Set (Phone) Answering Machine (Existing Phone Cord) Setup Directions for DSL/Cable Modem Connection Click Here to Restart
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