Canon SmartBase MPC600F/400 Fax Guide
This equipment conforms with the essential requirements of EC Directive 1999/5/EC. We declare that this product conforms with the EMC requirements of EC Directive 1999/5/EC at nominal mains input 230V, 50Hz although the rated input of the product is 200V-240V, 50/60Hz. If you move to another EU country and are experiencing trouble please call the Canon Help Desk.
Using Your Documentation Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs. Setting up the machine ........................................ Software installation ............................................ Components of the machine ............................... Basic operation of the machine .......................... Summary of settings ............................................
Trademarks Canon and BJ are registered trademarks. BCI, Bubble Jet, MultiPASS, and UHQ are trademarks of Canon Inc. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners. Super G3 is a phrase used to describe the new generation of fax machines that use ITUT V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow transmission time of approximately 3 seconds* per page which results in reduced telephone line charges.
Contents Chapter 1: Introduction Chapter 4: Sending Faxes Customer Support ...................................... 1-1 Operation Panel ......................................... 1-1 Standby Display ......................................... 1-2 Methods of Registering Information in the Machine...................................................... 2-1 Guidelines for Entering Numbers, Letters, and Symbols .............................................. 2-1 Correcting a Mistake...............................
Chapter 7: Reports and Lists Summary of Reports and Lists .................. 7-1 ACTIVITY REPORT ................................... 7-2 TX (Transmission) REPORT ...................... 7-3 MULTI TX/RX (Transaction) REPORT ... 7-4 RX (Reception) REPORT .......................... 7-4 Chapter 8: Troubleshooting LCD Messages .......................................... 8-1 Faxing Problems ........................................ 8-3 Sending Problems .................................. 8-3 Receiving Problems......
Type Conventions Used in This Guide Please read the list below of symbols, terms, and abbreviations used in this guide. • Indicates a warning concerning operations that may lead to death or injury to persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these warnings. • Indicates operational warnings and restrictions. Be certain to read these items to operate the machine correctly, and to avoid damage to the machine.
Chapter 1 Introduction Customer Support Operation Panel This section describes buttons used when sending and receiving faxes. For buttons not described here, → Reference Guide. ON/OFF Button Turns the machine on and off. Resume Button Resumes sending or receiving faxes after an error is corrected. Also ejects a document remaining in the ADF. LCD Displays messages and selections, and prompts during operation. In Use/Memory Light Blinks when the machine is using the telephone line.
01 02 03 04 Redial/Pause 05 Coded Dial 06 07 D.T. Polling 08 R 09 Hook R Button Dials the outside line access number when the machine is connected through a switchboard (PBX). Hook Button Engages or disengages the telephone line. Coded Dial Button Press this button and a twodigit code to dial a preregistered fax/telephone number or group. Polling Button Polls another fax machine. D.T.
Chapter 2 Registering Information Methods of Registering Information in the Machine To customise the machine to your particular needs, you can adjust the general operation, sending, receiving, printing, system settings, and speed dialling settings. There are two methods of adjusting these settings: ■ Method 2: Using the MultiPASS Suite Software You can adjust settings using the MultiPASS Suite software included with your machine. For instructions, → MultiPASS Suite User’s Guide.
■ Entering Letters 1 Press to switch to uppercase letter mode (:A) or lowercase letter mode (:a). UNIT NAME :A UNIT NAME C :A Ex: UNIT NAME CA :A Ex: UNIT NAME :1 UNIT NAME 1 :1 Ex: UNIT NAME 10 :1 Ex: UNIT NAME # :1 Ex: UNIT NAME #- :1 Ex: Ex: 2 Press the numeric button that contains the letter you want. • Press repeatedly until the letter you want appears. Each button cycles through the letters it contains. • If you are unsure which button to press for the letter you want, → p.
2 Registering Sender Information ■ What is Sender Information? When you receive a fax, the name of the person or company who sent you the fax, their fax/telephone number, and the date and time of transmission may be printed in small type at the top of each page. This information is called the Sender information or the Transmit Terminal Identification (TTI). Similarly, you can register your details in your machine so that whenever you send a fax, the other party knows who sent it, and when it was sent.
■ Entering the Date and Time ▼ ▲ 1 Press Menu. 2 Use or to select FAX SETTINGS. Ex: 3 Press OK three times. MENU 5.FAX SETTINGS FAX SETTING 1.USER SETTINGS USER SETTINGS 1.DATE & TIME The date and time currently set for the machine are displayed. Ex: DATE & TIME 20/12 2002 15:10 Ex: DATE & TIME 27/12 2002 22:30 4 Use the numeric buttons to enter the correct day, month, ▼ ▲ year, and time in this order.
2 7 Press OK twice. UNIT TELEPHONE # DATA ENTRY OK USER SETTINGS 4.UNIT NAME UNIT NAME :A UNIT NAME CANON :A Ex: 8 Use the numeric buttons to enter your name or company name (max. 24 characters, including spaces). 2 9 Press OK. Ex: UNIT NAME DATA ENTRY OK :A USER SETTINGS 5.TX TERMINAL ID 10 Press Stop/Reset to return to standby mode.
Setting the Telephone Line Type Before using your machine, you need to make sure it is set for your telephone line type. If you are unsure of your telephone line type, check with your local telephone company. The factory default setting of your machine varies depending on the current country selection. You can print the USER’S DATA LIST to check the current setting. (→ p. 2-5) If you need to change the setting, follow this procedure. ▼ ▲ 1 Press Menu. 2 Use or to select FAX SETTINGS.
2 3 Press OK twice. FAX SETTINGS 1.USER SETTINGS or ▼ 4 Use ▲ USER SETTINGS 1.DATE & TIME to select R-KEY SETTING. USER SETTINGS 10.R-KEY SETTING 5 Press OK. R-KEY SETTING or ▼ 6 Use ▲ PSTN to select PBX. 2 R-KEY SETTING 7 Press OK. PBX EARTH CONNECTION or ▼ 8 Use ▲ Ex: to select the access type of your switching system. PBX HOOKING Ex: ❚ If you selected HOOKING or EARTH CONNECTION in step 8: 9 Press OK. FAX SETTINGS 2.
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Chapter 3 Speed Dialling What is Speed Dialling? Speed dialling allows you to simplify dialling procedures by registering a fax/telephone number(s) and name under a button or code. You can then dial that number by pressing only one or a few buttons. ■ Speed Dialling Methods The three speed dialling methods available with your machine are as follows: ■ One-Touch Speed Dialling (→ p. 3-2) Allows you to dial a fax or telephone number by pressing only one button.
One-Touch Speed Dialling ■ Registering Numbers for One-Touch Speed Dialling ▼ ▲ 1 Press Menu. 2 Use or to select TEL REGISTRATION. Ex: 4 Use ▲ or (01 to 09). ▼ 3 Press OK twice. MENU 4.TEL REGISTRATION TEL REGISTRATION 1.1-TOUCH SPD DIAL Ex: 1-TOUCH SPD DIAL 01= 905 795 1111 Ex: 1-TOUCH SPD DIAL 04= to select a one-touch speed dialling button • If a one-touch speed dialling button has already been registered, the number registered under that button appears.
3 9 Press OK. Ex: NAME DATA ENTRY OK Ex: 1-TOUCH SPD DIAL 05= :A 10 To continue registering other one-touch speed dialling buttons, repeat the procedure from step 4. -orPress Stop/Reset to return to standby mode. • You can use the destination labels. Stick these labels on your machine for easy reference when dialling. ■ Changing/Deleting a One-Touch Speed Dialling Entry assigned to the entry you want to change or delete. Ex: 3 Press OK twice. 06= 1 432 2015 1-TOUCH SPD DIAL 1.
7 Press OK. Ex: NAME DATA ENTRY OK Ex: 1-TOUCH SPD DIAL 07= :A 8 Press Stop/Reset to return to standby mode. 4 Press and hold ▲ ❚ To Delete a One-Touch Speed Dialling Entry: to delete the fax/telephone number. TELEPHONE NUMBER TEL= 5 Press OK. TELEPHONE NUMBER ERASING END 1-TOUCH SPD DIAL 2.NAME 6 Press Stop/Reset to return to standby mode. • The registered name is automatically cleared when you clear the fax/telephone number.
3 8 Use the numeric buttons to enter the fax/telephone number Ex: TELEPHONE NUMBER TEL=1 49 39 25 25 ▼ you want to register (max. 120 digits, including spaces and pauses). ▲ ▲ • Use to enter a space and move the cursor to the next digit. Spaces are optional and are ignored during dialling. • Press Redial/Pause to enter a pause. • If you make a mistake, press to delete the last number or press and hold to delete all numbers you entered. 9 Press OK twice.
❚ To Change a Coded Speed Dialling Entry: 4 Use ▲ to delete the previous entry, then re-enter the fax/ telephone number. Ex: TELEPHONE NUMBER TEL=81 773 3137 ▲ ▼ • If you do not want to change the fax/telephone number, ignore this step. • Use to enter a space and move the cursor to the next digit. Spaces are optional and are ignored during dialling. • Press Redial/Pause to enter a pause. • Press and hold to delete all numbers you entered. 5 Press OK twice.
3 Group Dialling ■ Creating Groups ▼ Ex: or TEL REGISTRATION 1.1-TOUCH SPD DIAL ▼ 4 Use ▲ 3 Press OK. MENU 4.TEL REGISTRATION to select GROUP DIAL. TEL REGUSTRATION 3.GROUP DIAL 5 Press OK. Ex: GROUP DIAL 01=1-TOUCH SPD DIAL 6 Select a one-touch speed dialling button or coded speed dialling code under which you want to register the group.
8 Enter the one-touch and/or coded speed dialling numbers you want to register in the group. ▼ ▲ ▲ ▲ • You cannot register numbers in groups that have not been registered for speed dialling. • You can review the numbers registered under the group by pressing or . - If you want to delete one of these numbers from the group, press and hold (ERASING END is displayed). - If you want to delete all numbers in the group, press and hold until all numbers are deleted. Deleting all numbers will cancel the group.
3 Speed Dialling Lists You can print lists of fax/telephone numbers registered for speed dialling. Keep these lists near your machine so you can refer to them when dialling. ■ Printing Speed Dialling Lists ▼ Ex: or REPORTS/LISTS 1.ACTIVITY REPORT ▼ 4 Use ▲ 3 Press OK. to select SPEED DIAL LIST. SPEED DIAL LIST 1.1-TOUCH LIST ▼ ▲ or 3 REPORTS/LISTS 2.SPEED DIAL LIST 5 Press OK. 6 Use MENU 3.REPORTS/LISTS Speed Dialling ▲ 1 Press Menu. 2 Use or to select REPORTS/LISTS.
Samples of the lists are shown below: ■ 1-TOUCH SPD DIAL LIST 27/12 2002 17:02 FAX 123 4567 CANON 27/12 2002 17:03 FAX 123 4567 NO. 01] 03] 04] 06] 09] [ [ [ [ [ 905 7 GROUP 2 509 1 432 2 887 001 CANON 001 ************************************************ *** 1-TOUCH SPD DIAL LIST *** ************************************************ [ [ [ [ [ NO.
Chapter 4 Sending Faxes Preparing to Send a Fax ■ Documents You Can Fax For information on the types of documents you can fax, their requirements, and details on loading documents, → Reference Guide. ■ Adjusting the Quality of Your Faxes Canon’s Ultra High Quality (UHQ™) imaging technology enables you to send documents that are very close to the quality of the original.
Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs. • The higher the resolution, the higher the output quality, but the slower the scanning and transmission speed. 1 Press Image Quality.
4 ■ Dialling Methods There are several ways of dialling the number of the party you want to send to. They are as follows: ■ When the Fax Number is Not Registered in the Machine • Regular Dialling ■ When the Fax Number is Registered in the Machine • One-Touch Speed Dialling • Coded Speed Dialling • Group Dialling • By registering numbers for speed dialling, you can use the sequential broadcasting feature. (→ p.
One-Touch Speed Dialling Dial a fax number by pressing the one-touch speed dialling button (01 to 09) to which the number is assigned. Ex: 1 Copy In Use/ Memory ON/OFF Alarm Resume Fax Scan Colour /B&W Enlarge/ Reduce ABC 1 Paper Select GHI Contrast 3 JKL PQRS 01 02 03 04 Redial/Pause MNO 5 05 6 TUV 7 Image Quality DEF 2 4 Menu OK 01 Coded Dial WXYZ 8 06 07 D.T.
4 Group Dialling Dial a group of fax numbers registered under a one-touch speed dialling button or coded speed dialling code. ❚ To enter a group registered under a one-touch speed dialling button: Press the one-touch speed dialling button assigned to the group you wish to fax. (→ p. 4-4) Ex: TEL=GROUP DIAL 03 Canon GROUP 2 • The name of the group is displayed. • If you press the wrong button, press Stop/Reset, then press the correct button.
Sending Methods This section describes the methods and advantages of the two main sending methods: Memory sending and manual sending via the handset. ■ Memory Sending Memory sending is a quick and easy way to send a document. As the first page of a multipage document is being scanned into the machine’s memory, the machine begins calling the other party and transmitting the information even as the remaining pages are being scanned.
4 ■ Memory Sending Using the Platen Glass • When documents are loaded into the ADF, the machine will scan documents not on the platen glass but in the ADF. You need to remove documents from the ADF in advance. 1 Press Fax to set Fax Mode. Ex: 27/12 2002 FRI 15:30 FaxOnly STANDARD 2 Prepare the document and place it on the platen glass. (→ Reference Guide) • For colour sending, press Colour/B&W to turn on its light. (→ p. 4-1) • To adjust the resolution and contrast, → p. 4-2.
■ Manual Sending Via the Handset Manual sending via the handset allows you to talk to the other party before sending a document. This method is useful if the other party must manually set their fax machine to receive before they can receive a fax. • For this mode, you need to connect a telephone to your machine. (→ Quick Start Guide) • In this mode, sending from the platen glass is unavailable. 1 Press Fax to set Fax Mode. Ex: 2 Prepare the document and load it into the ADF.
4 Cancelling Sending Cancelling Memory Sending ■ Using the ADF ❚ While a document is scanning: 1 Press Stop/Reset. • The transmission is cancelled. • The machine prints an ERROR TX REPORT. (→ p. 7-3) • When a document remains in the ADF, remove the other documents from the ADF, and then press Resume. The document remaining in the ADF will be ejected automatically. ❚ After scanning is completed: 1 Press Stop/Reset. • The machine asks you to confirm that you want to cancel sending.
Redialling When the Line is Busy There are two methods of redialling: Manual redialling and Automatic redialling. This section explains these two methods. ■ Manual Redialling Press Redial/Pause to dial the last number you dialled with the numeric buttons. (This starts redialling regardless of whether automatic redialling is enabled.) Cancelling Manual Redialling To cancel manual redialling, press Stop/Reset. ■ Automatic Redialling The fax automatically redials after the first attempt at sending fails (e.
4 Sequential Broadcasting Sending a Document to More Than One Destination This feature allows you to scan a document once and send it to several destinations. You can send the document to a maximum of 110 destinations using a combination of the following dialling methods: • One-touch speed dialling: up to 9 destinations • Coded speed dialling: up to 100 destinations • Regular dialling (using the numeric buttons): one destination You can enter the destinations in any order.
4 Press Start to begin scanning for sending, or wait a few seconds for the machine to begin scanning automatically. • The machine will first send the document to the one-touch speed dialling destinations, then the coded speed dialling destinations, and finally to the destination dialled using regular dialling. • If you prefer the machine never to scan a document automatically after a few seconds, disable the TIME OUT setting. (→ p. 9-5) • To cancel sending, press Stop/Reset then .
4 Delayed Sending You can use your machine to send faxes at a preset time. This feature is called Delayed sending or Timer sending. By using this feature, you can take advantage of lower long distance rates at night, for example. • You can only set this feature from the MultiPASS Suite. (→ MultiPASS Suite User’s Guide) • To use this feature, your PC must be turned on and connected to the machine. • You can perform other tasks even when you have set the machine for delayed sending.
■ Printing a Document in Memory ▼ ▲ 1 Press Menu. 2 Use or to select MEMORY REFERENCE. Ex: or MEMORY REFERENCE 1.DOC. MEMORY LIST ▼ 4 Use ▲ 3 Press OK. to select PRINT DOCUMENT. MEMORY REFERENCE 2.PRINT DOCUMENT 5 Press OK. 6 Use Ex: PRINT DOCUMENT TX/RX NO. 5001 Ex: PRINT DOCUMENT TX/RX NO. 5003 ▼ or to select the transaction number (TX/RX NO.) of the document you want to print. ▲ MENU 2.MEMORY REFERENCE • If you want to confirm the details of a document displayed in the LCD, → p. 4-15.
4 ■ Deleting a Document from Memory ▼ ▲ 1 Press Menu. 2 Use or to select MEMORY REFERENCE. Ex: or MEMORY REFERENCE 1.DOC. MEMORY LIST ▼ 4 Use ▲ 3 Press OK. to select DELETE DOCUMENT. MEMORY REFERENCE 3.DELETE DOCUMENT 5 Press OK. 6 Use Ex: DELETE DOCUMENT TX/RX NO. 5001 Ex: DELETE DOCUMENT TX/RX NO. 5004 ▼ or to select the transaction number (TX/RX NO.) of the document you want to delete. ▲ MENU 2.MEMORY REFERENCE 4 7 Press OK.
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Chapter 5 Receiving Faxes Your machine automatically receives faxes in colour from fax machines with colour capability. When receiving a fax, the machine detects if the incoming fax is a colour or black & white transaction and prints the fax accordingly. Different Ways to Receive a Fax The machine provides you with several modes for receiving faxes. Once you have decided which mode is suitable for your needs, set the mode as described in the Quick Start Guide.
■ Setting the Options for FAX/TEL AUTO SW If you set FAX/TEL AUTO SW, you can control precisely how the machine handles incoming calls by adjusting the following settings: • Adjust the time the machine takes to check whether a call is from a fax machine or a telephone (RING START TIME setting). • Adjust the length of time the machine rings when the call is a voice call (F/T RING TIME setting).
5 1 Make sure FaxTel is displayed in the LCD. • To set FAX/TEL AUTO SW, → Quick Start Guide. 27/12 2002 FRI 15:30 FaxTel STANDARD Ex: MENU 5.FAX SETTINGS ▼ or FAX SETTINGS 1.USER SETTINGS ▼ 5 Use ▲ 4 Press OK. to select RX SETTINGS. FAX SETTINGS 4.RX SETTINGS or RX SETTINGS 1.ECM RX ▼ 7 Use ▲ 6 Press OK. to select FAX/TEL AUTO SW. RX SETTINGS 2.FAX/TEL AUTO SW 8 Press OK twice. FAX/TEL AUTO SW 1.
Receiving Faxes Manually In MANUAL MODE, if you connect a telephone to your machine, you can receive voice calls as well as manually activate reception of faxes. You can activate reception from the machine or from the telephone connected to the machine (this is called Remote receiving). • For this mode, you need to connect a telephone to your machine. (→ Quick Start Guide) • Make sure there are no documents in the ADF or on the platen glass. • Make sure the REMOTE RX setting is enabled. (→ p.
5 Receiving Faxes to the MultiPASS Suite When your PC is on, you can set the MultiPASS Suite to automatically upload incoming faxes from the machine to your PC. (→ MultiPASS Suite User’s Guide) When Your PC is Off If you have set the MultiPASS Suite to upload received faxes from the machine to your PC, but your PC is off, the machine stores the received faxes in its memory. When you turn on your PC, the faxes will automatically be uploaded to your PC.
3 Enter up to 110 fax numbers using any of the following methods: ❚ One-touch speed dialling: Press the desired one-touch speed dialling button(s). Ex: TEL= 2 50921 04 Canon ITALIA Ex: TEL= 1 49 39 25 25 *02 Canon FRANCE ❚ Coded speed dialling: Press Coded Dial, then use the numeric buttons to enter the two-digit code. Repeat for other codes. ❚ Regular dialling: to delete it.
Chapter 6 Special Features Special Dialling This section explains special dialling features, such as dialling an overseas number, switching temporarily to tone dialling, and confirming a dial tone. ■ Dialling an Overseas Number (With Pauses) When you dial or register an overseas number, you may need to insert a pause within and/or after the number. The length and location of the pause depends on the telephone system of your country. 1 Press Fax to set Fax Mode.
7 Press Start to begin scanning for sending. • To cancel the transmission once dialling has started, press Stop/Reset then . (→ p. 4-9) • To take advantage of the speed dialling features of your machine, register frequently used overseas numbers for onetouch or coded speed dialling. (→ pp. 3-2, 3-4) ■ Switching Temporarily to Tone Dialling Many information services for banks, airline reservations, hotel reservations, etc., require tone dialling for their services.
6 1 When you come to a step that requires you to enter the fax/ telephone number, use the numeric buttons to enter the number up to where dial tone detection is required. 2 Press D.T. for dial tone detection. • A small dot indicates where the machine will wait for the dial tone. ▲ • If you enter the wrong number, press and hold again from step 1. , then start 345 TEL= 345. TEL= 345.1234 Ex: 3 Continue entering the rest of the fax/telephone number with the numeric buttons.
7 Press OK. Ex: SYSTEM SETTINGS 2.DISPLAY LANGUAGE 8 Press Stop/Reset to return to standby mode. Restriction of your machine is now enabled. No one can make calls or send faxes. (This setting does not restrict incoming calls or faxes.) Cancelling Restriction of Your Machine Follow this procedure to cancel restriction of your machine: ▼ ▲ 1 Press Menu. 2 Use or to select SYSTEM SETTINGS. Ex: 3 Press OK twice. MENU 7.SYSTEM SETTINGS SYSTEM SETTINGS 1.
Chapter 7 Reports and Lists Summary of Reports and Lists The table below shows the reports and lists that can be printed from your machine. Refer to the pages indicated for more details. Description Details USER’S DATA LIST Lists the current settings of your machine and the registered sender information. p. 2-5 p. 9-3 ACTIVITY REPORT Shows recent facsimile transactions performed by your machine. You can enable or disable automatic printing of this report after every 20 transactions.
ACTIVITY REPORT The machine is factory-set to automatically print an ACTIVITY REPORT after every 20 transactions. If you want to print an ACTIVITY REPORT before it is automatically printed, follow this procedure: • If you prefer the machine not to print an ACTIVITY REPORT after every 20 transactions, disable the ACTIVITY REPORT setting. (→ p. 9-5) ▼ ▲ 1 Press Menu. 2 Use or to select REPORTS/LISTS. Ex: 3 Press OK twice. MENU 3.REPORTS/LISTS REPORTS/LISTS 1.
7 TX (Transmission) REPORT The machine is factory-set to print a TX (transmission) REPORT only when an error occurs during sending. To change this setting, → TX REPORT, p. 9-4. If you set the machine to print a report, a TX REPORT or an ERROR TX REPORT, similar to the ones below, will be printed depending on the setting you select.
■ MULTI TX/RX (Transaction) REPORT If the transmission was a sequential broadcast, a MULTI TX/RX (transaction) REPORT, similar to the one below, will be printed. 27/12 2002 18:16 FAX 123 4567 CANON 001 ******************************************** *** MULTI TX/RX REPORT *** ******************************************** TX/RX NO PGS. TX/RX INCOMPLETE TRANSACTION OK ERROR INFORMATION 0054 1 _____ [ 01] 905 795 1111 [ 00] 2131 1250 [ 02] 1 49 39 25 25 _____ Canon CANADA Canon DEUTSCH.
Chapter 8 Troubleshooting LCD Messages The following messages are displayed in the LCD when the machine is performing a function or encounters an error. This section describes messages related to fax functions. For other messages, → Reference Guide. • The error code appears in the ACTIVITY REPORT. (→ p. 7-2) Cause Action AUTO REDIAL The machine is waiting to redial the other party’s number because the line was busy or the other party did not answer when you tried to send the document.
Message (Error Code) Cause Action ECM TX The machine is sending a fax using Error Correction Mode (ECM). ECM transmissions may take longer than normal transmissions. Turn off ECM if you need to transmit quickly, or if you know your local lines are in good condition. (→ ECM TX, p. 9-5) MEMORY USED nn % Shows the percentage of memory currently in use. If you need more space, wait for the machine to send any faxes. Also, print or delete any documents in memory you no longer need. (→ pp.
8 Faxing Problems ■ Sending Problems ❚ You cannot send a fax. The machine may not be set for the type of telephone line in use (pulse/tone). • Make sure the machine is set for the correct telephone line type. (→ p. 2-6) The document may not have been loaded. • Remove the document, stack it if necessary, and place it on the platen glass or load it into the ADF correctly. (→ Reference Guide) • Make sure the feeder cover is closed.
❚ Cannot send using Error Correction Mode (ECM). The other party’s fax machine may not support ECM. • If the other party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled. • Make sure ECM is on. (→ ECM TX, p. 9-5) ❚ Errors occur frequently while sending. The telephone lines may be in poor condition, or you may have a bad connection. • Lower the transmission speed. (→ TX START SPEED, p.
8 ❚ Cannot receive a document manually. You may have disconnected the call by pressing Start or dialling the remote receiving ID after hanging up the handset. • Always press Start or dial the remote receiving ID before hanging up the handset. Otherwise you will disconnect the call. ❚ Print quality is poor. You may not be using the correct type of paper. • Make sure you load paper that meets the paper requirements for the machine. (→ Reference Guide) The printhead may need cleaning.
❚ Errors occur frequently while receiving. The telephone lines may be in poor condition, or you may have a bad connection. • Lower the reception speed. (→ RX START SPEED, p. 9-7) The sending fax machine may not be functioning properly. • Call the sender and have them check that their fax machine is functioning properly. Telephone Problems ❚ You cannot dial. The telephone line may not be connected properly. • Make sure all line connections are secure.
8 If a Power Cut Occurs If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the user data settings and the speed dialling settings. However, any sent or received documents stored in memory will be lost. During a power cut, functions are limited as follows: • You cannot send, receive, or copy documents. • You can only use the machine to receive voice calls if you connected a telephone to your machine.
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Chapter 9 Summary of Settings Understanding the Menu System The machine menu system allows you to customise the way your machine operates. It consists of various menus, each containing settings that control different functions of your machine. Available menus and the LCD display differ depending on the current mode (Copy, Fax, or Scan Mode). This section explains the procedure to access the menus related only to Fax Mode. Press Fax to select Fax Mode.
■ Menus in FAX Mode • The default settings and selectable settings vary depending on the current country selection. The values shown here are average values. Print the USER’S DATA LIST to check the current settings. (→ p. 2-5) RECEIVE MODE Name FAX ONLY MODE MANUAL MODE ANS.MACHINE MODE FAX/TEL AUTO SW Description Switches the receive mode to FAX ONLY MODE. (→ p. 5-1) Switches the receive mode to MANUAL MODE. (→ p. 5-1) Switches the receive mode to ANS.MACHINE MODE. (→ p.
9 Name 2. CODED DIAL LIST SORTED OUTPUT 3. GROUP DIAL LIST 3. USER DATA LIST 4. DOC. MEMORY LIST Description Settings Prints the CODED SPEED DIAL LIST. (→ p. 3-9) Selects the order you want the destinations to be printed. YES: Prints the list in alphabetical order. NO: Prints the list in button order. - Prints the GROUP DIAL LIST. (→ p. 3-9) - Prints the USER’S DATA LIST. (→ p. 2-5) Prints the DOC. MEMORY LIST. (→ p. 4-13) - YES NO TEL REGISTRATION Name 1.1-TOUCH SPD DIAL 2.CODED SPEED DIAL 3.
Name 5. TX TERMINAL ID 1. TTI POSITION 2. TELEPHONE # MARK 6. OFFHOOK ALARM 7. VOLUME CONTROL Description Settings Enables/disables printing of the sender information (→ p. 2-3) Selects the position of the identification header (outside or inside the image area).* ON OFF OUTSIDE IMAGE INSIDE IMAGE Selects the prefix for the identification header number. (→ p. 2-3) FAX TEL ON Enables/disables the off hook alarm that alerts you when the handset is not seated properly in its OFF cradle.
9 Name Description Enables/disables automatic printing of a reception report. (→ p. 7-4) OUTPUT NO: No report is printed. PRINT ERROR ONLY: Prints a report only when a reception error occurs. OUTPUT YES: Prints a report every time you receive a document. 3. ACTIVITY REPORT Enables/disables automatic printing of an ACTIVITY REPORT after every 20 transactions. (→ p. 7-2) 2. RX REPORT Settings OUTPUT NO PRINT ERROR ONLY OUTPUT YES AUTO PRINT ON AUTO PRINT OFF 3. TX SETTINGS 2. MID PAUSE SET 3.
Name 6. COLOUR DIRECT TX Description Settings Enables/disables sending of colour documents from OFF ON the ADF to fax machines that do not have colour faxing capability. (→ p. 4-1) OFF: Colour documents cannot be sent to fax machines that do not support colour faxing. ON: Colour documents can be sent to fax machines that do not support colour faxing. (The document is converted to black & white.) 4. RX SETTINGS 1. ECM RX Enables/disables Error Correction Mode (ECM) during reception. ON OFF 2.
9 REMOTE RX ID 6. RX REDUCTION Description Enables/disables remote receiving. (→ p. 5-4) If you selects ON above, selects the remote receiving ID. Enables/disables reduction of faxes to fit on the paper loaded in the multi-purpose tray. ON OFF REDUCE DIMENSION Selects the direction of the reduction. 7. RX START SPEED Settings ON OFF 25 (00 to 99) Selects the speed at which the machine starts receiving.
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Appendix Specifications Specifications are subject to change without notice ■ Applicable Line Public Switched Telephone Network (PSTN) ■ Compatibility G3 ■ Data Compressing System MH, MR, MMR, JBIG, JPEG ■ Error Correction Mode ITU-T ECM ■ Modem Speed 33600/14400/9600/7200/4800/2400 bps Automatic fallback ■ Transmission Speed • Black & White: Approx. 3 seconds/page* at 33.6 Kbps, ECM-MMR, transmitting from memory * Based on Canon FAX Standard Chart No. 1, standard mode. • Colour: Approx.
A-2
Index A Accessing menus ................................................9-1 ACTIVITY REPORT description ......................................................7-1 printing ...........................................................7-2 sample.............................................................7-2 setting ..................................................... 9-2, 9-5 Alarm light..........................................................1-1 ANS.MACHINE MODE description .................................
DELETE DOCUMENT setting..........................9-2 Deleting document from memory.....................4-15 Dial tone, confirming..........................................6-2 Dialling coded speed ..................................... 3-1, 3-4, 4-4 group................................................ 3-1, 3-7, 4-5 methods ..........................................................4-3 one-touch speed............................... 3-1, 3-2, 4-4 overseas number .............................................
I N NO RX PAPER message ......................................8-2 TEL message ..............................................8-2 NOT AVAILABLE message..............................8-2 Numbers, entering ..............................................2-2 Numeric buttons .................................................1-1 O OFFHOOK ALARM setting ..............................9-4 OK button ...........................................................1-1 ON/OFF button..............................................
Receiving (See also individual receive modes) cancelling........................................................5-6 in memory when problem occurs ...................5-6 manually .........................................................5-4 methods ..........................................................5-1 polling.............................................................5-5 problems .........................................................8-4 to MultiPASS Suite ........................................
I T T ( ) button .......................................................1-1 TEL LINE TYPE setting ........................................9-4 REGISTRATION menu ......................... 9-1, 9-3 Telephone line, setting type .............................................2-6 problems .........................................................8-6 TELEPHONE MARK setting.........................9-4 Time, entering.....................................................2-4 TIME OUT setting...............................
I-6
