MP-C545 USER MANUAL
Table Of Contents
- Chp.1: Introduction
- Chp.2: Paper Handling
- Chp.3: Document Handling
- Chp.4: Sending Faxes
- Chp.5: Receiving Faxes
- Different Ways to Receive a Fax
- Receiving in Color
- Receiving While Registering, Copying, or Printing
- Receiving Faxes in Memory When a Problem Occurs
- Canceling Receiving
- Chp.6: Maintenance
- Chp.7: Troubleshooting
- If You Cannot Solve the Problem
- Clearing Jams
- Jams in the Automatic Document Feeder (ADF)
- Jams in the Multi-Purpose Tray
- LCD Messages
- Printing Problems
- The unit may have a paper jam.
- The power cord may not be plugged in securely.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh.
- The USB-to-Parallel cable may not be the correct type.
- The unit may have been plugged in or the Macintosh may have been turned on when you connected the...
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The application you are printing from may not be set up properly.
- The MultiPASS may not be set as the default printer or the selected printer.
- The printer driver may be configured with the wrong port.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- There may be a communication problem between the MultiPASS and your Macintosh.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh
- The USB-to-Parallel cable may not be the correct type.
- You may not be using the correct printer driver.
- You may not have the best media type selected.
- Previous software settings may not be cleared.
- Paper may not be loaded and aligned correctly in the multi-purpose tray.
- The MultiPASS printer driver may not be selected.
- The BJ cartridge print head may have become too hot. If this happens, the MultiPASS may be slowin...
- The printout curls.
- Your page may include a large amount of ink.
- A device time-out occurs when the Macintosh sends data to the MultiPASS, but the unit does not re...
- Print Quality Problems
- The paper you are using may not be supported by the unit.
- You may be printing on the wrong side of the paper.
- The nozzles on the BJ cartridge print head may be clogged.
- The BJ cartridge or a BJ tank may not be installed properly.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- The BJ cartridge print head may be worn out.
- The resolution selected via the printer driver may be Fast.
- Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when us...
- Certain MS fonts, such as MS Serif, will print jagged.
- You may be using Fast print quality.
- You may be using Best mode.
- The print medium you are using may not be supported by the MultiPASS.
- You may be printing on the wrong side of the sheet.
- Color Printing and Copying Problems
- The MultiPASS printer driver may not be selected.
- The printer driver may not be selecting color.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The application you are using may not support color printing.
- The print mode may be wrong.
- If you are printing a thin line with a nonprimary color, your software may be telling the unit to...
- The MultiPASS printer driver may not be selected in the Chooser.
- The printer driver may not be selecting color.
- The printer driver may not be selecting the right media.
- The BJ cartridge print head may need cleaning.
- The print settings may not be the best for the images you are printing.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank may be empty.
- Blue prints out as purple because of the difference in color technology used by the screen and th...
- The print mode may be wrong.
- Paper Feeding Problems
- The multi-purpose tray may contain too many sheets.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Sheets of paper may be sticking together.
- The multi-purpose tray may contain too many sheets.
- Different types of paper may be loaded in the multi-purpose tray.
- The transparencies may not be loaded correctly.
- The paper you are using may be causing the jams.
- Envelopes may not be loaded correctly.
- You may need to choose the envelope setting in your printer driver.
- The envelopes you are using may not meet the requirements for the unit.
- Faxing Problems
- The MultiPASS may have overheated.
- The MultiPASS may not be set for the type of telephone line in use (pulse/tone).
- The document may not have been fed correctly into the Automatic Document Feeder (ADF).
- The one-touch speed dialing button or coded speed dialing code you entered may not be registered ...
- You dialed or have been provided with an incorrect number.
- The other party’s fax machine may be out of paper.
- You may have sent a document in color to a fax machine that does not support color faxing.
- There may be other documents being sent from memory.
- An error may have occurred during sending.
- The telephone line may not be working properly.
- The receiving fax machine may not be a G3 fax machine.
- The receiving fax machine may not be working properly.
- The document may not have been fed correctly into the ADF.
- The other party’s fax machine may not support ECM.
- ECM may be disabled.
- The telephone lines may be in poor condition, or you may have a poor connection.
- The sending fax machine may not be functioning properly.
- The MultiPASS may not be set to receive automatically.
- The MultiPASS may have a document stored in memory.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The telephone line may not be connected properly.
- The MultiPASS may not be set to switch automatically between telephone and fax reception.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The sending fax machine may not send the CNG signal that tells the MultiPASS that the incoming si...
- You may have disconnected the call by pressing the Start/Scan button or dialing the remote receiv...
- You may not be using the correct type of paper.
- The BJ cartridge print head may need cleaning.
- The sending fax machine may not be functioning properly.
- Error Correction Mode (ECM) may be disabled.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The telephone lines may be in poor condition, or you may have a bad connection.
- The sending fax machine may not be functioning properly.
- The telephone lines may be in poor condition, or you may have a bad connection.
- Telephone Problems
- Copying Problems
- A BJ tank in the BC-21e Color BJ Cartridge may be empty.
- You may be trying to make copies with the incorrect BJ cartridge installed in the unit.
- The handset of the telephone or extension phone may be off hook.
- The document may not have been fed correctly into the ADF.
- The BJ cartridge or a BJ tank may not be installed properly.
- The MultiPASS may not be operating properly.
- The MultiPASS memory is full.
- General Problems
- If the Power Goes Out
- App.A: Specifications
- User Manual Menu
- Main Menu

Chapter 4 Sending Faxes 4-7
Sending Faxes
❑ If you are sending in color to a fax machine with color capability, press
Color/B&W to turn on its light (see page 4-2).
❑ If necessary, you can adjust the resolution and contrast (see page 4-3 and
page 4-5).
❑ You may not be able to use memory sending if the percentage shown in
the MEMORY USED display is close to 100%. In this case, use manual
sending to send your document.
3. Dial the other party’s fax number.
❑ Use one of the dialing methods described earlier in this chapter.
❑ If you enter the wrong number, press Stop, then enter the correct
number.
❑ If you must first dial a digit to get an outside line (9 for example), add a
pause after that digit by pressing Redial/Pause, as shown in the example
above.
4. Press Start/Scan to begin scanning for sending.
❑ If you used speed dialing to dial the number, the unit will automatically
begin scanning the document into memory a few seconds after making
the entry.
❑ You will see a series of brief messages showing details on the transmission.
❑ To cancel the transmission once the unit has started to dial, press Stop.
The LCD display then asks you to confirm canceling. Press T to cancel
sending (see page 4-10).
Ex:
TEL= 9p7654321
● You can scan up to 30 different documents for memory sending.
● When the document is sent, it is automatically deleted from memory.
● If an error occurs during sending, the MultiPASS will print out an error
report. If this happens, try sending the document again.
● When an error occurs during sending, the document is automatically deleted
from memory, even if it is not sent completely.
● If you send a color document to a fax machine that does not support color
faxing, the document will not be sent, and the LCD display will show this
message: TRY AGAIN IN B/W. Try sending again in black & white.
Start / Scan
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