MP-C545 USER MANUAL
Table Of Contents
- Chp.1: Introduction
- Chp.2: Paper Handling
- Chp.3: Document Handling
- Chp.4: Sending Faxes
- Chp.5: Receiving Faxes
- Different Ways to Receive a Fax
- Receiving in Color
- Receiving While Registering, Copying, or Printing
- Receiving Faxes in Memory When a Problem Occurs
- Canceling Receiving
- Chp.6: Maintenance
- Chp.7: Troubleshooting
- If You Cannot Solve the Problem
- Clearing Jams
- Jams in the Automatic Document Feeder (ADF)
- Jams in the Multi-Purpose Tray
- LCD Messages
- Printing Problems
- The unit may have a paper jam.
- The power cord may not be plugged in securely.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh.
- The USB-to-Parallel cable may not be the correct type.
- The unit may have been plugged in or the Macintosh may have been turned on when you connected the...
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The application you are printing from may not be set up properly.
- The MultiPASS may not be set as the default printer or the selected printer.
- The printer driver may be configured with the wrong port.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- There may be a communication problem between the MultiPASS and your Macintosh.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh
- The USB-to-Parallel cable may not be the correct type.
- You may not be using the correct printer driver.
- You may not have the best media type selected.
- Previous software settings may not be cleared.
- Paper may not be loaded and aligned correctly in the multi-purpose tray.
- The MultiPASS printer driver may not be selected.
- The BJ cartridge print head may have become too hot. If this happens, the MultiPASS may be slowin...
- The printout curls.
- Your page may include a large amount of ink.
- A device time-out occurs when the Macintosh sends data to the MultiPASS, but the unit does not re...
- Print Quality Problems
- The paper you are using may not be supported by the unit.
- You may be printing on the wrong side of the paper.
- The nozzles on the BJ cartridge print head may be clogged.
- The BJ cartridge or a BJ tank may not be installed properly.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- The BJ cartridge print head may be worn out.
- The resolution selected via the printer driver may be Fast.
- Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when us...
- Certain MS fonts, such as MS Serif, will print jagged.
- You may be using Fast print quality.
- You may be using Best mode.
- The print medium you are using may not be supported by the MultiPASS.
- You may be printing on the wrong side of the sheet.
- Color Printing and Copying Problems
- The MultiPASS printer driver may not be selected.
- The printer driver may not be selecting color.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The application you are using may not support color printing.
- The print mode may be wrong.
- If you are printing a thin line with a nonprimary color, your software may be telling the unit to...
- The MultiPASS printer driver may not be selected in the Chooser.
- The printer driver may not be selecting color.
- The printer driver may not be selecting the right media.
- The BJ cartridge print head may need cleaning.
- The print settings may not be the best for the images you are printing.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank may be empty.
- Blue prints out as purple because of the difference in color technology used by the screen and th...
- The print mode may be wrong.
- Paper Feeding Problems
- The multi-purpose tray may contain too many sheets.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Sheets of paper may be sticking together.
- The multi-purpose tray may contain too many sheets.
- Different types of paper may be loaded in the multi-purpose tray.
- The transparencies may not be loaded correctly.
- The paper you are using may be causing the jams.
- Envelopes may not be loaded correctly.
- You may need to choose the envelope setting in your printer driver.
- The envelopes you are using may not meet the requirements for the unit.
- Faxing Problems
- The MultiPASS may have overheated.
- The MultiPASS may not be set for the type of telephone line in use (pulse/tone).
- The document may not have been fed correctly into the Automatic Document Feeder (ADF).
- The one-touch speed dialing button or coded speed dialing code you entered may not be registered ...
- You dialed or have been provided with an incorrect number.
- The other party’s fax machine may be out of paper.
- You may have sent a document in color to a fax machine that does not support color faxing.
- There may be other documents being sent from memory.
- An error may have occurred during sending.
- The telephone line may not be working properly.
- The receiving fax machine may not be a G3 fax machine.
- The receiving fax machine may not be working properly.
- The document may not have been fed correctly into the ADF.
- The other party’s fax machine may not support ECM.
- ECM may be disabled.
- The telephone lines may be in poor condition, or you may have a poor connection.
- The sending fax machine may not be functioning properly.
- The MultiPASS may not be set to receive automatically.
- The MultiPASS may have a document stored in memory.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The telephone line may not be connected properly.
- The MultiPASS may not be set to switch automatically between telephone and fax reception.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The sending fax machine may not send the CNG signal that tells the MultiPASS that the incoming si...
- You may have disconnected the call by pressing the Start/Scan button or dialing the remote receiv...
- You may not be using the correct type of paper.
- The BJ cartridge print head may need cleaning.
- The sending fax machine may not be functioning properly.
- Error Correction Mode (ECM) may be disabled.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The telephone lines may be in poor condition, or you may have a bad connection.
- The sending fax machine may not be functioning properly.
- The telephone lines may be in poor condition, or you may have a bad connection.
- Telephone Problems
- Copying Problems
- A BJ tank in the BC-21e Color BJ Cartridge may be empty.
- You may be trying to make copies with the incorrect BJ cartridge installed in the unit.
- The handset of the telephone or extension phone may be off hook.
- The document may not have been fed correctly into the ADF.
- The BJ cartridge or a BJ tank may not be installed properly.
- The MultiPASS may not be operating properly.
- The MultiPASS memory is full.
- General Problems
- If the Power Goes Out
- App.A: Specifications
- User Manual Menu
- Main Menu
Preface
iii
Users in the U.S.A.
PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE
EQUIPMENT
A. Location
Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s
dimensions and weight.
B. Order Information
1. Only a single line, touch-tone or rotary telephone set is to be used.
2. Order an RJ11-C modular jack (USOC code), which should be
installed by the phone company. If the RJ11-C jack is not present,
installation cannot occur.
3. Order a normal business line from your telephone company’s business
representative. The line should be a regular voice grade line or the
equivalent. Use one line per unit.
DDD (DIRECT DISTANCE DIAL) LINE
-or-
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU
COMMUNICATE OVERSEAS
C. Power Requirements
This equipment should be connected to a standard 120 volt AC, three-wire
grounded outlet only. Do not connect this unit to an outlet or power line
shared with other appliances that cause “electrical noise”. Air conditioners,
electric typewriters, copiers, and machines of this sort generate electrical
noise which often interferes with communications equipment and the
sending and receiving of documents.
n
Canon recommends an individual line following industry standards, e.g. the
2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated
extension off a PBX unit without “Call Waiting” can be used with your
MultiPASS. Key telephone systems are not recommended because they send
non-standard signals to individual telephones for ringing and special codes,
which may cause a fax error.