MP-C545 USER MANUAL
Table Of Contents
- Chp.1: Introduction
- Chp.2: Paper Handling
- Chp.3: Document Handling
- Chp.4: Sending Faxes
- Chp.5: Receiving Faxes
- Different Ways to Receive a Fax
- Receiving in Color
- Receiving While Registering, Copying, or Printing
- Receiving Faxes in Memory When a Problem Occurs
- Canceling Receiving
- Chp.6: Maintenance
- Chp.7: Troubleshooting
- If You Cannot Solve the Problem
- Clearing Jams
- Jams in the Automatic Document Feeder (ADF)
- Jams in the Multi-Purpose Tray
- LCD Messages
- Printing Problems
- The unit may have a paper jam.
- The power cord may not be plugged in securely.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh.
- The USB-to-Parallel cable may not be the correct type.
- The unit may have been plugged in or the Macintosh may have been turned on when you connected the...
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The application you are printing from may not be set up properly.
- The MultiPASS may not be set as the default printer or the selected printer.
- The printer driver may be configured with the wrong port.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- There may be a communication problem between the MultiPASS and your Macintosh.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh
- The USB-to-Parallel cable may not be the correct type.
- You may not be using the correct printer driver.
- You may not have the best media type selected.
- Previous software settings may not be cleared.
- Paper may not be loaded and aligned correctly in the multi-purpose tray.
- The MultiPASS printer driver may not be selected.
- The BJ cartridge print head may have become too hot. If this happens, the MultiPASS may be slowin...
- The printout curls.
- Your page may include a large amount of ink.
- A device time-out occurs when the Macintosh sends data to the MultiPASS, but the unit does not re...
- Print Quality Problems
- The paper you are using may not be supported by the unit.
- You may be printing on the wrong side of the paper.
- The nozzles on the BJ cartridge print head may be clogged.
- The BJ cartridge or a BJ tank may not be installed properly.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- The BJ cartridge print head may be worn out.
- The resolution selected via the printer driver may be Fast.
- Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when us...
- Certain MS fonts, such as MS Serif, will print jagged.
- You may be using Fast print quality.
- You may be using Best mode.
- The print medium you are using may not be supported by the MultiPASS.
- You may be printing on the wrong side of the sheet.
- Color Printing and Copying Problems
- The MultiPASS printer driver may not be selected.
- The printer driver may not be selecting color.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The application you are using may not support color printing.
- The print mode may be wrong.
- If you are printing a thin line with a nonprimary color, your software may be telling the unit to...
- The MultiPASS printer driver may not be selected in the Chooser.
- The printer driver may not be selecting color.
- The printer driver may not be selecting the right media.
- The BJ cartridge print head may need cleaning.
- The print settings may not be the best for the images you are printing.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank may be empty.
- Blue prints out as purple because of the difference in color technology used by the screen and th...
- The print mode may be wrong.
- Paper Feeding Problems
- The multi-purpose tray may contain too many sheets.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Sheets of paper may be sticking together.
- The multi-purpose tray may contain too many sheets.
- Different types of paper may be loaded in the multi-purpose tray.
- The transparencies may not be loaded correctly.
- The paper you are using may be causing the jams.
- Envelopes may not be loaded correctly.
- You may need to choose the envelope setting in your printer driver.
- The envelopes you are using may not meet the requirements for the unit.
- Faxing Problems
- The MultiPASS may have overheated.
- The MultiPASS may not be set for the type of telephone line in use (pulse/tone).
- The document may not have been fed correctly into the Automatic Document Feeder (ADF).
- The one-touch speed dialing button or coded speed dialing code you entered may not be registered ...
- You dialed or have been provided with an incorrect number.
- The other party’s fax machine may be out of paper.
- You may have sent a document in color to a fax machine that does not support color faxing.
- There may be other documents being sent from memory.
- An error may have occurred during sending.
- The telephone line may not be working properly.
- The receiving fax machine may not be a G3 fax machine.
- The receiving fax machine may not be working properly.
- The document may not have been fed correctly into the ADF.
- The other party’s fax machine may not support ECM.
- ECM may be disabled.
- The telephone lines may be in poor condition, or you may have a poor connection.
- The sending fax machine may not be functioning properly.
- The MultiPASS may not be set to receive automatically.
- The MultiPASS may have a document stored in memory.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The telephone line may not be connected properly.
- The MultiPASS may not be set to switch automatically between telephone and fax reception.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The sending fax machine may not send the CNG signal that tells the MultiPASS that the incoming si...
- You may have disconnected the call by pressing the Start/Scan button or dialing the remote receiv...
- You may not be using the correct type of paper.
- The BJ cartridge print head may need cleaning.
- The sending fax machine may not be functioning properly.
- Error Correction Mode (ECM) may be disabled.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The telephone lines may be in poor condition, or you may have a bad connection.
- The sending fax machine may not be functioning properly.
- The telephone lines may be in poor condition, or you may have a bad connection.
- Telephone Problems
- Copying Problems
- A BJ tank in the BC-21e Color BJ Cartridge may be empty.
- You may be trying to make copies with the incorrect BJ cartridge installed in the unit.
- The handset of the telephone or extension phone may be off hook.
- The document may not have been fed correctly into the ADF.
- The BJ cartridge or a BJ tank may not be installed properly.
- The MultiPASS may not be operating properly.
- The MultiPASS memory is full.
- General Problems
- If the Power Goes Out
- App.A: Specifications
- User Manual Menu
- Main Menu

I-8 Index
Resolution: 4-4, A-3
scanning: 4-2 to 4-4
Resolution button: 1-16 to 1-17, 3-14
Resume button: 1-18 to 1-19, 5-10, 7-4 to 7-5
Ring patterns: 5-6
Roller cleaning: 2-21
Roller, cleaning: 6-9
RX. See Receiving
S
Safety instructions: 1-10 to 1-13
Sales Receipt: 1-10
SB-21 Ink Cartridge Storage Box: 1-4 to 1-5,
2-5
Scanned image area: 3-4, A-11
Scanner
components, cleaning: 6-6 to 6-7
specifications: A-9 to A-11
Scanning
contrast: 4-4
image processing: A-9
method: A-9
resolution: 4-2 to 4-4
resolution, copier: A-9
speed: A-10
Scanning glass, cleaning: 6-7
Scroll buttons: 1-18
Sending
canceling: 4-10 to 4-12
document, more than one location: 4-15 to
4-18
errors: 7-28
faxes: 4-1 to 4-28
manually: 4-8 to 4-9
memory: 4-6 to 4-7
methods: 4-6 to 4-9
Separation guide, cleaning: 6-7
Separation roller, cleaning: 6-7
Sequential broadcasting: 4-15 to 4-18
Serial number: 7-2
Servicing, MultiPASS: 1-10
Set button: 1-18 to 1-19, 4-17, 4-19 to 4-20,
4-23, 6-14
Small documents: 3-5
Software Guide: 1-7
Software requirements: 1-3
Space button: 1-18
Space requirements: A-14
Special dialing: 4-25 to 4-26
Special function buttons: 1-18 to 1-19
Specialty papers: 2-16 to 2-27
guidelines: 2-16 to 2-17
Specifications: A-1 to A-14
Spilled ink: 6-11, 6-20
Standalone Fax Manual: 1-7
Standby mode: 6-21, 6-27
Start/Scan button: 1-16 to 1-17, 4-7, 4-9, 4-17
Starter kit, paper: A-3
Stop button: 1-16 to 1-17, 4-10, 4-13, 4-17,
5-11
Storing, BJ cartridges: 6-28 to 6-29
Supplies: 1-4 to 1-6
SVGA monitor: 1-3
Switchboard, dialing: 4-25
System 8.1 operating system: 1-3, A-12
T
Technical support: 1-9
Telephone: 5-2 to 5-5
cannot dial: 7-31
disconnects: 7-31
problems: 7-31
specifications: A-13
Telephone jack: 1-15
Thick paper: 3-5
Thin paper: 3-5










