MP-C545 USER MANUAL
Table Of Contents
- Chp.1: Introduction
- Chp.2: Paper Handling
- Chp.3: Document Handling
- Chp.4: Sending Faxes
- Chp.5: Receiving Faxes
- Different Ways to Receive a Fax
- Receiving in Color
- Receiving While Registering, Copying, or Printing
- Receiving Faxes in Memory When a Problem Occurs
- Canceling Receiving
- Chp.6: Maintenance
- Chp.7: Troubleshooting
- If You Cannot Solve the Problem
- Clearing Jams
- Jams in the Automatic Document Feeder (ADF)
- Jams in the Multi-Purpose Tray
- LCD Messages
- Printing Problems
- The unit may have a paper jam.
- The power cord may not be plugged in securely.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh.
- The USB-to-Parallel cable may not be the correct type.
- The unit may have been plugged in or the Macintosh may have been turned on when you connected the...
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The application you are printing from may not be set up properly.
- The MultiPASS may not be set as the default printer or the selected printer.
- The printer driver may be configured with the wrong port.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- There may be a communication problem between the MultiPASS and your Macintosh.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh
- The USB-to-Parallel cable may not be the correct type.
- You may not be using the correct printer driver.
- You may not have the best media type selected.
- Previous software settings may not be cleared.
- Paper may not be loaded and aligned correctly in the multi-purpose tray.
- The MultiPASS printer driver may not be selected.
- The BJ cartridge print head may have become too hot. If this happens, the MultiPASS may be slowin...
- The printout curls.
- Your page may include a large amount of ink.
- A device time-out occurs when the Macintosh sends data to the MultiPASS, but the unit does not re...
- Print Quality Problems
- The paper you are using may not be supported by the unit.
- You may be printing on the wrong side of the paper.
- The nozzles on the BJ cartridge print head may be clogged.
- The BJ cartridge or a BJ tank may not be installed properly.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- The BJ cartridge print head may be worn out.
- The resolution selected via the printer driver may be Fast.
- Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when us...
- Certain MS fonts, such as MS Serif, will print jagged.
- You may be using Fast print quality.
- You may be using Best mode.
- The print medium you are using may not be supported by the MultiPASS.
- You may be printing on the wrong side of the sheet.
- Color Printing and Copying Problems
- The MultiPASS printer driver may not be selected.
- The printer driver may not be selecting color.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The application you are using may not support color printing.
- The print mode may be wrong.
- If you are printing a thin line with a nonprimary color, your software may be telling the unit to...
- The MultiPASS printer driver may not be selected in the Chooser.
- The printer driver may not be selecting color.
- The printer driver may not be selecting the right media.
- The BJ cartridge print head may need cleaning.
- The print settings may not be the best for the images you are printing.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank may be empty.
- Blue prints out as purple because of the difference in color technology used by the screen and th...
- The print mode may be wrong.
- Paper Feeding Problems
- The multi-purpose tray may contain too many sheets.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Sheets of paper may be sticking together.
- The multi-purpose tray may contain too many sheets.
- Different types of paper may be loaded in the multi-purpose tray.
- The transparencies may not be loaded correctly.
- The paper you are using may be causing the jams.
- Envelopes may not be loaded correctly.
- You may need to choose the envelope setting in your printer driver.
- The envelopes you are using may not meet the requirements for the unit.
- Faxing Problems
- The MultiPASS may have overheated.
- The MultiPASS may not be set for the type of telephone line in use (pulse/tone).
- The document may not have been fed correctly into the Automatic Document Feeder (ADF).
- The one-touch speed dialing button or coded speed dialing code you entered may not be registered ...
- You dialed or have been provided with an incorrect number.
- The other party’s fax machine may be out of paper.
- You may have sent a document in color to a fax machine that does not support color faxing.
- There may be other documents being sent from memory.
- An error may have occurred during sending.
- The telephone line may not be working properly.
- The receiving fax machine may not be a G3 fax machine.
- The receiving fax machine may not be working properly.
- The document may not have been fed correctly into the ADF.
- The other party’s fax machine may not support ECM.
- ECM may be disabled.
- The telephone lines may be in poor condition, or you may have a poor connection.
- The sending fax machine may not be functioning properly.
- The MultiPASS may not be set to receive automatically.
- The MultiPASS may have a document stored in memory.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The telephone line may not be connected properly.
- The MultiPASS may not be set to switch automatically between telephone and fax reception.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The sending fax machine may not send the CNG signal that tells the MultiPASS that the incoming si...
- You may have disconnected the call by pressing the Start/Scan button or dialing the remote receiv...
- You may not be using the correct type of paper.
- The BJ cartridge print head may need cleaning.
- The sending fax machine may not be functioning properly.
- Error Correction Mode (ECM) may be disabled.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The telephone lines may be in poor condition, or you may have a bad connection.
- The sending fax machine may not be functioning properly.
- The telephone lines may be in poor condition, or you may have a bad connection.
- Telephone Problems
- Copying Problems
- A BJ tank in the BC-21e Color BJ Cartridge may be empty.
- You may be trying to make copies with the incorrect BJ cartridge installed in the unit.
- The handset of the telephone or extension phone may be off hook.
- The document may not have been fed correctly into the ADF.
- The BJ cartridge or a BJ tank may not be installed properly.
- The MultiPASS may not be operating properly.
- The MultiPASS memory is full.
- General Problems
- If the Power Goes Out
- App.A: Specifications
- User Manual Menu
- Main Menu

I-6 Index
will not print: 7-33
MultiPASS Desktop Manager
software guide: 1-3
MultiPASS Desktop Manager Software
software guide: 1-7
system requirements: A-12
version number: 7-2
Multiple
copies: A-8
sheets load: 7-24
Multi-purpose tray: 1-14, 2-6, 2-9 to 2-13
capacity: 2-2, A-2
clearing jams: 7-5
loading paper: 2-11 to 2-13
Multitasking: 1-3, 5-8
N
Networking, fax: A-7
Nozzle Check, printing: 6-13
Numeric buttons: 1-16 to 1-17
O
One-touch speed dialing: 4-5, 4-15
buttons: 1-16 to 1-17
Operating system, System 8.1: 1-3, A-12
Operation panel: 1-14, 1-16 to 1-19, 4-11 to
4-12
Orange cap/tape, BJ cartridge: 6-19
Out of ink: 5-9 to 5-10
Out of paper: 5-9
Output
faint: 7-20
jagged: 7-20
Output tray: 1-14
extension: 1-14
P
Paper
does not load: 7-24
drying time: 2-16
feeding, problems: 7-24 to 7-25
handling: 2-1 to 2-27, A-2
loading: 2-9 to 2-13
out: 5-9
printable area: A-4
skewed: 7-24
starter kit: A-3
type, color copying: 3-16 to 3-17
weight: 2-2, A-3
Paper guide: 1-14, 2-12, 2-27
Paper jams: 5-10
avoiding: 2-6
clearing: 7-3 to 7-4
occur repeatedly: 7-25
Paper limit mark: 2-9, 2-13
Paper output guides: 1-14, 2-18 to 2-19
Paper output tray, capacity: 2-10
Paper rest: 1-14
Paper size: 2-2, A-2
does not match printout: 7-18
Paper thickness lever: 1-15, 2-11, 2-14, 2-19,
2-22, 2-24
setting: 2-6 to 2-9
PBX (Private Branch Exchange): 4-25
Photo BJ Cartridge. See BC-22e Photo BJ
Cartridge.
Photo Kit: 1-6, 2-5
Photographs: 3-5, 4-3
copying: 3-14
Photo-realistic printing: 2-3
Plain paper: 2-2 to 2-3, A-2
Platen: 2-10
Power
consumption: A-13
goes out: 7-34
outlet: 1-13
source: A-13










