MP-C545 USER MANUAL
Table Of Contents
- Chp.1: Introduction
- Chp.2: Paper Handling
- Chp.3: Document Handling
- Chp.4: Sending Faxes
- Chp.5: Receiving Faxes
- Different Ways to Receive a Fax
- Receiving in Color
- Receiving While Registering, Copying, or Printing
- Receiving Faxes in Memory When a Problem Occurs
- Canceling Receiving
- Chp.6: Maintenance
- Chp.7: Troubleshooting
- If You Cannot Solve the Problem
- Clearing Jams
- Jams in the Automatic Document Feeder (ADF)
- Jams in the Multi-Purpose Tray
- LCD Messages
- Printing Problems
- The unit may have a paper jam.
- The power cord may not be plugged in securely.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh.
- The USB-to-Parallel cable may not be the correct type.
- The unit may have been plugged in or the Macintosh may have been turned on when you connected the...
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The application you are printing from may not be set up properly.
- The MultiPASS may not be set as the default printer or the selected printer.
- The printer driver may be configured with the wrong port.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- There may be a communication problem between the MultiPASS and your Macintosh.
- The USB-to-Parallel cable may not be securely connected to the MultiPASS and the Macintosh
- The USB-to-Parallel cable may not be the correct type.
- You may not be using the correct printer driver.
- You may not have the best media type selected.
- Previous software settings may not be cleared.
- Paper may not be loaded and aligned correctly in the multi-purpose tray.
- The MultiPASS printer driver may not be selected.
- The BJ cartridge print head may have become too hot. If this happens, the MultiPASS may be slowin...
- The printout curls.
- Your page may include a large amount of ink.
- A device time-out occurs when the Macintosh sends data to the MultiPASS, but the unit does not re...
- Print Quality Problems
- The paper you are using may not be supported by the unit.
- You may be printing on the wrong side of the paper.
- The nozzles on the BJ cartridge print head may be clogged.
- The BJ cartridge or a BJ tank may not be installed properly.
- A BJ tank in the BC-21e Color BJ cartridge may be empty.
- The BJ cartridge print head may be worn out.
- The resolution selected via the printer driver may be Fast.
- Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when us...
- Certain MS fonts, such as MS Serif, will print jagged.
- You may be using Fast print quality.
- You may be using Best mode.
- The print medium you are using may not be supported by the MultiPASS.
- You may be printing on the wrong side of the sheet.
- Color Printing and Copying Problems
- The MultiPASS printer driver may not be selected.
- The printer driver may not be selecting color.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The application you are using may not support color printing.
- The print mode may be wrong.
- If you are printing a thin line with a nonprimary color, your software may be telling the unit to...
- The MultiPASS printer driver may not be selected in the Chooser.
- The printer driver may not be selecting color.
- The printer driver may not be selecting the right media.
- The BJ cartridge print head may need cleaning.
- The print settings may not be the best for the images you are printing.
- The nozzles on the BJ cartridge print head may be clogged.
- A BJ tank may be empty.
- Blue prints out as purple because of the difference in color technology used by the screen and th...
- The print mode may be wrong.
- Paper Feeding Problems
- The multi-purpose tray may contain too many sheets.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Paper may not be loaded correctly.
- Sheets of paper may be sticking together.
- The multi-purpose tray may contain too many sheets.
- Different types of paper may be loaded in the multi-purpose tray.
- The transparencies may not be loaded correctly.
- The paper you are using may be causing the jams.
- Envelopes may not be loaded correctly.
- You may need to choose the envelope setting in your printer driver.
- The envelopes you are using may not meet the requirements for the unit.
- Faxing Problems
- The MultiPASS may have overheated.
- The MultiPASS may not be set for the type of telephone line in use (pulse/tone).
- The document may not have been fed correctly into the Automatic Document Feeder (ADF).
- The one-touch speed dialing button or coded speed dialing code you entered may not be registered ...
- You dialed or have been provided with an incorrect number.
- The other party’s fax machine may be out of paper.
- You may have sent a document in color to a fax machine that does not support color faxing.
- There may be other documents being sent from memory.
- An error may have occurred during sending.
- The telephone line may not be working properly.
- The receiving fax machine may not be a G3 fax machine.
- The receiving fax machine may not be working properly.
- The document may not have been fed correctly into the ADF.
- The other party’s fax machine may not support ECM.
- ECM may be disabled.
- The telephone lines may be in poor condition, or you may have a poor connection.
- The sending fax machine may not be functioning properly.
- The MultiPASS may not be set to receive automatically.
- The MultiPASS may have a document stored in memory.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The telephone line may not be connected properly.
- The MultiPASS may not be set to switch automatically between telephone and fax reception.
- An error may have occurred during reception.
- The multi-purpose tray may be empty.
- The sending fax machine may not send the CNG signal that tells the MultiPASS that the incoming si...
- You may have disconnected the call by pressing the Start/Scan button or dialing the remote receiv...
- You may not be using the correct type of paper.
- The BJ cartridge print head may need cleaning.
- The sending fax machine may not be functioning properly.
- Error Correction Mode (ECM) may be disabled.
- The orange tape may not be removed from the BJ cartridge.
- The BJ cartridge or a BJ tank may not be installed properly.
- The BJ cartridge print head may need cleaning.
- The BJ cartridge or the BJ tank(s) may need to be replaced.
- The telephone lines may be in poor condition, or you may have a bad connection.
- The sending fax machine may not be functioning properly.
- The telephone lines may be in poor condition, or you may have a bad connection.
- Telephone Problems
- Copying Problems
- A BJ tank in the BC-21e Color BJ Cartridge may be empty.
- You may be trying to make copies with the incorrect BJ cartridge installed in the unit.
- The handset of the telephone or extension phone may be off hook.
- The document may not have been fed correctly into the ADF.
- The BJ cartridge or a BJ tank may not be installed properly.
- The MultiPASS may not be operating properly.
- The MultiPASS memory is full.
- General Problems
- If the Power Goes Out
- App.A: Specifications
- User Manual Menu
- Main Menu

I-2 Index
6-30, 7-33, A-3
cleaning: 6-13 to 6-14
holding: 6-18 to 6-19, 6-23
maintenance: 6-11 to 6-12
replacing: 6-15 to 6-21
specifications: A-5
storing: 6-28 to 6-29
testing: 6-13
yield: A-5
BJ cartridges.
See also BC-20, BC-21e, BC-22e
BJ tanks: 1-4, 6-10 to 6-29
Black & white
copy speed: A-8
copying: 1-16, 3-13 to 3-15
document: 4-23
resolution: 4-3, A-7
sending: 4-2
transmission: 1-16, 4-2
transmission speed: A-6
Black BJ Cartridge. See BC-20 Black BJ
Cartridge
BLACK INK EMPTY message: 5-9, 6-15, 6-22,
7-6
Black resolution: A-3
Blue looks purple: 7-23
Bottom margin, color copying: 3-17 to 3-18
Brilliant White Paper: 1-6, 2-2, 2-4, A-2 to
A-3
Bubble Jet Paper: 1-6, 2-2, 2-4, A-2 to A-3
Bubble Jet print head: 1-5
Business cards: 3-5
Busy, line: 4-13 to 4-14
C
Canada, Canon: 1-9
Canceling
receiving: 5-11
sending: 4-10 to 4-12, 4-17
Canon
Authorized Service Facility (ASF): 1-10
Canada: 1-9
Fax Retrieval System: 1-9
getting help: 1-9
Referral Service: 1-4
specialty Papers: 2-16 to 2-27
specialty papers: 1-6
Starter Kit: 2-5, A-3
Web site: 1-9
Carrier sheet: 3-5
Cartridge
button: 1-15, 2-8, 6-17, 6-21
holder: 1-15, 2-8, 6-17, 6-24
yield: A-5
CHANGE CARTRIDGE message: 5-10, 6-15,
7-8
CHECK DOCUMENT message: 7-3, 7-8
Cleaning
MultiPASS: 6-3 to 6-9
scanner components: 6-6 to 6-7
sheet: 2-19 to 2-21
Cleaning button: 1-18 to 1-19, 6-14
Clear button: 1-18 to 1-19
CLEAR PAPER JAM message: 5-10, 7-9
Coded Dial button: 1-16 to 1-17, 4-5, 4-16
Coded speed dialing: 4-5, 4-16
Color
copy speed: A-8
document: 4-23
fax reception: 4-2
printing problems: 7-21 to 7-23
receiving faxes: 5-8
resolution: A-3, A-7
transmission: 1-16, 4-2
transmission speed: A-6
Color BJ Cartridge. See BC-21e Color BJ
Cartridge
Color copying: 1-16, 3-14 to 3-16










