User`s guide

48
Symptoms Cause Action
Surface of the print media is dirty. When transporting the tube, the
edge of it touched the ribbon
cassette and smeared.
Wipe the dirt from the printed
material with dry cloth.
The print media is not fed into the
printer.
The load placed on the tube when
supplying the tube is too heavy.
Minimize the load that is placed
on the tube. The tube cannot be
transported if the load exceeds 4.9N
(500gf). (page 30)
The transport rollers are dirty,
causing the media to slip.
Refer to “Cleaning the transport
rollers” (page 138) and clean the
transport rollers.
The print media transport path is
dirty.
Clean away the dirt.
The operating environment is
unsuitable for the printer.
Use the printer in an environment
where the temperature ranges from
15°C to 32.5°C, and the humidity
ranges from 10% to 85%RH.
if the optional Tube Warmer is
used, the printer can be used in an
environment as cool as 5°C.
The print media is not ejected. The print media is jammed. Refer to “If a Tube or Label Tape
Becomes Jammed” (page 124) and
clear the jam.
The tube is cut at an angle. The tube is transported to the
printer twisted.
If the tube is curled, it cannot be
transported straight and the end
may be cut at an angle. Untwist the
tube as much as possible before
printing especially when printing
on a long tube.
Label tape cut improperly. A wrap-around tape guide for
wrap-around tape is attached.
Detach it if attached.
Full cutting cannot be made on
12mm label tape.
Cut is crooked because something
is preventing proper ejection at the
ejection end of the printer.
Do not place objects at the ejection
end of the printer when printing.
Half cuts cannot be made. The cutter or the cutter receiver is
not installed correctly.
Refer to “Replacing the cutter”
(page 133) and install the cutter
correctly.
The cutter depth or speed is not set
properly.
Refer to “Changing the cutting
depth” (page 130) or “Reducing
the cutting speed” (page 132) and
make the appropriate adjustments.
The cutter is worn. Refer to “Replacing the cutter”
(page 133) and replace both the
cutter and the cutter receiver.
Half cuts are made too deep. The cutter receiver is worn. Refer to “Replacing the cutter”
(page 133) and replace both the
cutter and the cutter receiver.
The cutter or the cutter receiver is
not installed correctly.
Refer to “Replacing the cutter”
(page 133) and install the cutter
correctly.
The cutter depth or speed is not set
properly.
Refer to “Changing the cutting
depth” (page 130) or “Reducing
the cutting speed” (page 132) and
make the appropriate adjustments.
Full cuts cannot be made The cutter is worn. Refer to “Replacing the cutter”
(page 133) and replace both the
cutter and the cutter receiver.