User`s guide

7-37
When Nothing is Printed
7
Troubleshooting
When Nothing is Printed
Check the following items if nothing is printed when printing from an application:
1 Check if any error message is displayed in the Printer Status
Window.
IMPORTANT
If not, uninstall the CAPT software and install it again. (See "Uninstalling the CAPT
Software," on p. 3-79)
2 Print a test page.
● For Windows 98/Me
❑ Click [Print Test Page] in the [General] sheet in the [Printer Properties] dialog
box.
● For Windows 2000/XP/Server 2003
❑ Click [Print Test Page] in the [General] sheet in the [Printer Properties] dialog
box.
■ When the test page is printed correctly
Printing can be performed from the CAPT software. Check the application to make sure
that all the settings are specified properly.
■ When the test page cannot be printed
Uninstall the CAPT software, reinstall it, and then print a test page again. (See
"Uninstalling the CAPT Software," on p. 3-79)