User`s guide

7-34
Troubleshooting
7
Print Quality Problems
Cause 2 The position of the paper is incorrect.
Remedy Load the paper properly. (See "Loading Paper in the Paper Cassette," on p. 2-
18, "Loading Paper in the Manual Feed Slot," on p. 2-25)
Cause 3 A document with no margins was printed.
Remedy Data cannot be printed within a 5 mm margin (10 mm for envelopes and Index
Card) on all sides of the paper. Secure a margin around the data.
The printing position is skewed.
Cause 1 [Gutter] is specified.
Remedy Specify [Gutter] in the printer driver to [0].
In order to specify the setting for [Gutter], display the [Gutter Settings] dialog
box by clicking [Gutter] in the [Finishing] sheet.
Cause 2 "Top Margin" and "Paper Position" in the application are not specified properly.
Remedy Specify the settings for "Top Margin" and "Paper Position" in the application
properly. (See the instruction manual supplied with the application)
The next page is printed from halfway across the previous page.
Cause "Line Spacing" or "Lines/Page" in the application is not specified properly.
Remedy Specify the settings for "Line Spacing" and "Lines/Page" in the application so
that data fits in one page, and print again. (See the instruction manual supplied
with the application)
Nothing is printed on paper.
Cause 1 The toner cartridge was installed with the sealing tape still attached.
Remedy Take the toner cartridge out of the printer, pull out the sealing tape, and reinstall
the toner cartridge.
(See "Replacing the Toner Cartridge," on p. 5-2)
Cause 2 Multiple sheets of paper were fed at a time.
Remedy Align the paper stack in the paper cassette properly and load it again. (See
"Loading Paper in the Paper Cassette," on p. 2-18, "Loading Paper in the
Manual Feed Slot," on p. 2-25)