User`s guide

7-5
Troubleshooting
7
Paper Jams
IMPORTANT
• Remove jammed paper while the power of the printer is ON. If the power is turned OFF,
the data being printed will be deleted.
• Applying excess force may result in tearing paper or damaging the parts in the printer.
When removing jammed paper, pull out the paper in the most appropriate direction,
judging from the position of the paper.
• If paper is torn, be sure to find and remove any remaining pieces of paper.
• The error message may remain if jammed paper is removed without opening the front
cover. In this case, open and close the front cover once.
• Do not touch the high-voltage contact (A) or the electrical contacts (B) shown in the
figure, as this may result in damage to the printer.
• Do not touch the transfer roller (C), as this may result in deterioration in print quality.
(A)
(B)
(C)