Service manual

Chapter 13
13-3
13.3 Jam Code
13.3.1 Jam Codes (Related to Printer Unit)
0011-2846
iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
T-13-3
13.3.2 Jam Codes (Related to Finisher)
0011-2849
iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
E733 0000 Erroneous communication between controller and printer
Cannot communicate with the printer
at startup.
- Check the connectors of the DC controller
PCB and image processor PCB for normal
connection.
- Check the power supply of the printer
(Check whether initialization is performed at
startup).
- Replace the DC controller PCB or image
processor PCB.
E736 0000 CCU communication error
The installed modem PCB is
incompatible.
- Check the connectors of the image processor
PCB and modem.
- Replace the modem PCB.
- Replace the image processor PCB.
E739 0000 Erroneous communication between controller and network board
The installed network board is
incompatible.
- Check the connectors of the image processor
PCB and LAN PCB for normal connection.
- Replace the LAN PCB.
- Replace the image processor PCB.
E744 Language file/boot ROM/USB memory error
0001 The language file version does not
match Bootable.
Download a language file of the correct
version.
0002 The language file is longer than the
permitted size.
Download a language file of the correct
version.
0003 The language file version does not
match Bootable.
Download a language file of the correct
version.
0004 Language file read error Download a language file of the correct
version.
E805 0000 Fan failure
The fan is faulty. - Check the fan connector.
- Replace the fan.
- Replace the DC controller PCB.
E808 0000 Fixing drive circuit failure
- The heater does not turn on.
- A fixing drive motor failure was
detected.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the fixing drive motor.
- Replace the DC controller PCB.
- Replace the power supply PCB.
Code Name Sensor No. Description
0104 Delay jam in paper
pickup section
SR209 The registration sensor cannot detect the leading edge of paper from
the moment paper pickup starts to the moment the jam detection
time is reached.
0208 Stationary jam in paper
pickup section
SR209 The registration sensor cannot detect the no paper status specified
time before the leading edge of the picked up paper reaches this
sensor.
010c Delay jam in deliver
section
SR202,
SR203,
SR209
- The fixing delivery sensor cannot detect presence of paper within
the specified time after turning on of the registration clutch.
- The fixing delivery sensor detected absence of paper within the
specified time after the sensor had detected presence of paper within
the specified time after turning on of the registration clutch.
- The No.1 delivery sensor cannot detect presence of paper within
the specified time after turning on of the fixing delivery sensor.
0210 Stationary jam in
delivery section
SR202,
SR203
- The fixing delivery sensor cannot detect absence of paper within
the specified time after turning off of the registration clutch.
- The fixing delivery sensor cannot detect absence of paper within
the specified time after the sensor detected the leading edge of
paper.
- The No.1 delivery sensor cannot detect absence of paper within
the specified time after the sensor detected the leading edge of
paper.
0214 Stationary jam in
machine
SR202,
SR203,
SR209
Paper was detected in the paper transport path during initial
rotation, during automatic delivery, at the end of cleaning, or at
reception of an emergency stop command.
1118 Door open jam SR202,
SR203,
SR209,
SW2, SW3
The door was opened when there was printing paper in the transport
path.
Display
Code
Detail Code Main Cause/Symptom Countermeasure