Color Network Printer Board-A1 Job Management Guide Printer (PS) Manual Please read this manual before operating this equipment. After you finish reading this manual, store it in a safe place for future reference.
Copyright © 2001 Electronics For Imaging and Canon Inc. All rights reserved. This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics For Imaging, Inc., except as expressly permitted herein. Information in this document is subject to change without notice and does not represent a commitment on the part of Electronics For Imaging, Inc.
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Contents Preface About this manual xi Terminology xii About the documentation xiii iR C2100/2100S job environments xiv Permissions xv Chapter 1: Operating the iR C2100/2100S Using the Control Panel 1-1 iR C2100/2100S menu keys on the Touch Panel Display 1-3 Touch Panel Display status messages 1-4 Rebooting, shutting down, and restarting the iR C2100/2100S 1-8 Rebooting the iR C2100/2100S 1-8 Shutting down the iR C2100/2100S 1-9 Restarting the iR C2100/2100S 1-9 Chapter 2: Introductio
viii Contents Queues window 2-14 Status bars 2-15 Job icons 2-18 Spool area 2-18 RIP area 2-19 Print area 2-20 Job commands 2-21 Archive window 2-23 Job Log window 2-25 Filtering jobs 2-27 Job properties 2-30 Viewing and editing job properties 2-31 Thumbnails (DocBuilder) 2-32 Editing and merging files with DocBuilder 2-32 Chapter 3: Managing Print Jobs Communicating with users 3-1 What the user needs to know 3-1 How users communicate print requirements 3-2 Customizing th
ix Contents Archiving jobs 3-26 Importing archived jobs from external media 3-28 Using the Job Log 3-29 Other server management commands 3-30 Chapter 4: Overview of Fiery WebTools Fiery WebTools 4-1 Access privileges 4-1 Using Fiery WebTools 4-2 Chapter 5: Fiery WebSpooler and Fiery Spooler Tracking and managing jobs with Fiery WebSpooler 5-1 About the Fiery WebSpooler window 5-2 Manipulating job options and job flow 5-4 Overriding job option settings 5-6 Thumbnails (DocBuilder) 5-7
xi Preface About this manual The Color Network Printer Board-A1 is a special-purpose color server built into the iR C2100/C2100S series. It enables you to use your copier/printer as a high-speed networked color printer. This manual is intended for iR C2100/2100S operators or administrators, or users with the necessary access privileges, who monitor and manage job flow and troubleshoot problems that may arise.
xii Preface • Chapters 2 and 3 describe the Command WorkStation interface. The Command WorkStation application can be installed on networked Windows 95/98, Windows Windows NT 4.0, and Windows 2000 computers and used to view and manage virtually all aspects of iR C2100/ 2100S activity.
xiii About the documentation • Spool—Write to a disk. Usually used here to refer to a PostScript print job being saved to the iR C2100/2100S hard disk in preparation for processing and printing. • RIP—Acronym for raster image processing, which changes text and graphics commands into descriptions of each mark on a page. In common use as a noun, a “raster image processor” (RIP) is the computer processor that performs this function. • Print—The process of rendering, or imaging, a page or a job on a printer.
xiv Preface • The Job Management Guide explains the functions of the iR C2100/2100S client utilities, including the Command WorkStation, and how they can be used to manage jobs and maintain color quality. This book is intended for an operator or administrator, or a user with the necessary access privileges, who needs to monitor and manage job flow, and troubleshoot problems that may arise. • Release Notes provide last-minute product information and workarounds for some of the problems you may encounter.
xv iR C2100/2100S job environments Permissions Support for these job environments is achieved by a combination of iR C2100/2100S Setup options. By default, anyone can access Setup, but the administrator can limit access to Setup by specifying an Administrator password for the iR C2100/2100S (see the Configuration Guide ).
1 1-1 Chapter 1: Operating the iR C2100/2100S Using the Control Panel You can use the Control Panel and the Touch Panel Display on the iR C2100/2100S series to access all basic functions of the iR C2100/2100S, access special features, view status and information about jobs printed to the iR C2100/2100S, view copier/printer error messages, print special pages, and configure iR C2100/2100S Setup options. For information about Setup options and how to use them, see the Configuration Guide.
1 1-2 Operating the iR C2100/2100S OPTIONS activity light Shows solid green when the iR C2100/2100S has control of the Touch Panel Display. N OTE : If the iR C2100/2100S is idle for more than the default time of two minutes, the OPTIONS activity light turns off as control of the Touch Panel Display returns to the copier/printer.
1 1-3 Using the Control Panel iR C2100/2100S menu keys on the Touch Panel Display These keys perform the following functions: Yes and No Appear during startup Yes No After pressing the OPTIONS key on the Control Panel, the messages “Wait…” and then “Do you want to go to setup?” appear on the Touch Panel Display, along with the Yes and No keys. Press Yes to access iR C2100/2100S Setup menus; press No to continue with startup.
1 1-4 Operating the iR C2100/2100S Touch Panel Display status messages When the iR C2100/2100S has control of the Touch Panel Display, the LCD provides information about the current status of the iR C2100/2100S. The Touch Panel Display status messages are Booting... Appears during startup. Press the Setup key to access iR C2100/2100S Setup menus. If you do not press the Setup key, the iR C2100/2100S continues with startup (see “Restarting the iR C2100/2100S” on page 1-9).
1 1-5 Using the Control Panel Disconnecting Suspend Printing has been selected from the Functions menu (see page 1-6). Connecting 2020-2050 Resume Printing has been selected from the Functions menu (see page 1-7). #MB Appears on the Info, RIP, and Print screens. #MB indicates the amount of free space on the iR C2100/2100S hard disk; #v indicates the version of system software currently running on the iR C2100/2100S.
1 1-6 Operating the iR C2100/2100S Press the Functions key to display the Functions menu. The following options are available: Print Pages Select to print special pages from the iR C2100/2100S. You can print the following pages from the submenu that appears: Test Page Enables you to confirm that the iR C2100/2100S is properly connected to the copier/printer. The test page provides sample images and color samples.
1 1-7 Using the Control Panel Resume Printing Reboot Server Calibration Re-establishes communication between the iR C2100/2100S and the copier/printer. Shuts down all iR C2100/2100S activity in the correct manner in order to restart the copier/printer. Calibrate the iR C2100/2100S. You can obtain measurements from the copier/printer’s built-in scanner and calibrate using ReaderCal, or you can print patch pages and calibrate using VisualCal. For more information, see the Color Guide.
1 1-8 Operating the iR C2100/2100S Print screen When the iR C2100/2100S is actively printing a job, the Touch Panel Display appears as shown below. PS Press to cancel job currently printing Cancel Job Info Alert Print RIP Functions Press to display RIP screen (see page 1-7) #MB Press to display Info screen (see page 1-5) Press to display the Functions menu (see page 1-6) #v PRINT MONITOR • If there is an error during printing, press the Alert key to display details of the error.
1 1-9 Rebooting, shutting down, and restarting the iR C2100/2100S Shutting down the iR C2100/2100S You may need to shut down the iR C2100/2100S for service. When you do so, fonts that have been downloaded to the hard disk drive are not deleted. Print jobs in the Hold queue, the Printed queue, and jobs that have been processed but not printed are not deleted; they will be available for printing when you restart the iR C2100/2100S.
1 1-10 Operating the iR C2100/2100S Accessing Setup menus If you press the OPTIONS key during startup, the key shows solid green and the message “Wait...” appears on the Touch Panel Display. If you want to change the iR C2100/2100S Setup options, press the Yes key when the message “Do you want to go to setup?” appears; then, press Run Setup when the Start Up menu appears. iR C2100/2100S Setup is password protected if a password has been set.
2 2-1 Chapter 2: Introduction to the Command WorkStation About the Command WorkStation This chapter introduces you to the graphical user interface of the Command WorkStation. First, you select a user level and log in to the iR C2100/2100S. Once you have logged in, you can tour the Command WorkStation windows. Your exploration will be more complete if you have some jobs in the Spool area (jobs printed to the Hold queue) and have the ability to send more jobs from a nearby computer.
2 2-2 Introduction to the Command WorkStation After you connect to an iR C2100/2100S and log in, your first view of the Command WorkStation is the Queues window (as indicated by the tab at the bottom), which is divided into three regions by Spool, RIP, and Print status bars. The Queues window is surrounded by a frame that includes slider buttons and menus. Once the iR C2100/2100S receives print jobs, the Queues window becomes a dynamic display, filled with the names of jobs and their characteristics.
2 2-3 Starting up and logging in • RIPped jobs—Jobs listed below the RIP status bar are ready to print. They have already been rasterized (RIPped, or processed for printing) and are waiting, in order, for access to the printer. Rasterized jobs can also be held; held jobs are displayed on a yellow background. • Printed jobs—Jobs listed below the Print status bar have already been printed. Printed jobs can be stored on the iR C2100/2100S disk.
2 2-4 Introduction to the Command WorkStation With the iR C2100/2100S device name (2100S-2100) selected, click OK. If the device name is not displayed, click the plus sign (+) to expand the iR C2100/2100S entry. The Command WorkStation connects to the iR C2100/2100S and you are prompted to choose a login level and enter a password to log in (see below). If you have any difficulties connecting to the iR C2100/2100S, see Appendix A for error messages and troubleshooting information.
2 2-5 Starting up and logging in When you reopen the slider after you have logged in, the Log in button will have changed to the Log out button. Access levels The three possible levels of access to Command WorkStation functions are Administrator, Operator, and Guest. To enable maximum password protection, Administrator and Operator passwords must be specified in Setup (see the Configuration Guide).
2 2-6 Introduction to the Command WorkStation The Command WorkStation interface The display illustrated that follows is the default Command WorkStation display in the middle of job processing. There are two other windows, Archive and Job Log, which you access via tabs at the bottom of the display (3).
2 2-7 The Command WorkStation interface allows for a great deal of interaction and flexibility in the production process. This section describes each of the elements that compose the Command WorkStation display. Window area (Queues, Archive, Job Log) This area can display one of three windows: the Queues window (shown below), the Archive window, or the Job Log window (only the Queues window is available if you logged in as Guest).
2 2-8 Introduction to the Command WorkStation Menu bar The menu bar has six menus. When an action is not available in the current context, the command is dimmed. Menu: File Job (For more information on these commands, see page 2-21) Choose this: To do this: Preferences Set Command WorkStation preferences; see page 3-4. Print Pages Print any or all of the following pages to the iR C2100/2100S: PS Test Page, Configuration page, Job Log, Color Charts, PS Font List.
2 2-9 Menu: Job (continued) (For more information on these commands, see page 2-21) Page (DocBuilder commands for Thumbnail A) The Command WorkStation interface Choose this: To do this: Thumbnail A Open a selected held job in the Thumbnail A window where you can edit the job, or merge it with like data from other jobs. In order to merge jobs, they must be of the same data type (for example, PostScript jobs cannot be merged with raster jobs); see page 2-32.
2 2-10 Menu: Server Introduction to the Command WorkStation Choose this: To do this: Cancel RIPping Stop RIPping the current job. You can also choose this command by right-clicking the RIP status bar. Cancel Printing Stop printing the current job. You can also choose this command by right-clicking the Print status bar. Suspend Printing Temporarily halt printing. You can also choose this command by right-clicking the Print status bar.
2 2-11 Menu: Window Help The Command WorkStation interface Choose this: To do this: Filter Open the Filter dialog box for the active window; see page 2-27. Export Save the information in the active window as a tab-delimited text file; see page 2-27. Print Print the active window. View in Helper App Open the active window in a particular application you specify; see page 3-5. Refresh Update the Job Log window with the latest information.
2 2-12 Introduction to the Command WorkStation Click to view iR C2100/2100S information Click to open the log in/out slider Click to start a Fiery utility Click to view disk space and RAM availability To retract any slider, click the icon at the far right of the slider. Server information slider The Server information slider displays name and version information about the currently connected iR C2100/2100S and the Command WorkStation.
2 2-13 The Command WorkStation interface Log in/out slider This slider is described in “Logging in” on page 2-4 and “Logging out” on page 2-5. To retract the slider, click the lock icon at the far right of the bar. Utilities shortcut slider This slider can be used to access the Fiery Downloader and ColorWise Pro Tools utilities. These utilities can also be accessed from the Job menu and Server menu, respectively. To retract the slider, click the Tools icon at the far right of the bar.
2 2-14 Introduction to the Command WorkStation You have considerable flexibility in arranging this information in the display. For example, you can add Media Type to the display if you want to see which jobs call for special paper or other media. You can choose not to display headers for options that are not used at your site, or you can display all possible options and scroll to see the ones that are less important to you.
2 2-15 Queues window Spooling—a PostScript file is saved on the iR C2100/2100S’s hard disk. The file can come in packets from the network, or from another place on the iR C2100/2100S hard disk. Jobs are added to a queue in the order in which they arrive, and they generally move to another queue in the same order unless an operator has intervened to change the order.
2 2-16 Introduction to the Command WorkStation N OTE : In the Spool status bar, the filename and user information always appear as “Unknown” (as shown below). This information is not available until the job has finished spooling to the iR C2100/2100S disk.
2 2-17 Queues window Making space If your workflow includes holding many jobs, and you do not want to view the held jobs all the time, consider moving some of them to the Archive window. You can move jobs back and forth between the Queues window and the Archive window with a single right-mouse command (see page 2-21).
2 2-18 Introduction to the Command WorkStation Jobs that are held are shown with a yellow icon in a yellow row, just beneath the Spool or RIP status bar. Jobs that are held must be activated with a command in order to print. Active jobs are shown in white with white icons; new jobs are added above older jobs. Job icons Two types of icons are used for both active jobs and jobs on hold.
2 2-19 Queues window Hold queue jobs When printing requires an operator (because the Print queue and Direct connection are disabled), the operator must assign a destination to all jobs received from users on the network (icon 1 in the previous table). Once assigned, jobs (icons 2 and 3) move down the Spool queue for processing. All jobs printed to the Hold queue require routing by an operator.
2 2-20 Introduction to the Command WorkStation Jobs held in the RIP area remain there until the operator moves them to the Archive window or deletes them. Printing these jobs does not remove them from the RIP area. Instead, a copy of the job is created and printed. N OTE : For all rasterized jobs, the print option settings, in addition to the current calibration state of the iR C2100/2100S, remain with the saved raster data each time the job is reprinted.
2 2-21 Queues window Job commands Job commands are used to assign a selected job to a new destination or process. These commands are available from the Job menu (see page 2-8). Many are also available as right-mouse commands (described following the list of commands below). The job commands available at a given time depend on the context; unavailable commands are dimmed. Job commands are available in the Queues and Archive window.
2 2-22 Choose this: Introduction to the Command WorkStation To do this: Raster data is: Give top priority to this job RIP (and then print) it as soon as the processor is free, before other waiting jobs Option is dimmed if there are no other waiting jobs. n/a Remove the raster data from a job that has raster data (indicated by a raster icon); leave the PostScript data unaffected. Deleted Properties View, override print option settings, and print a selected job or a group of selected jobs.
2 2-23 Archive window Using right-mouse commands Use the following instructions to activate job commands with a single right-mouse click. TO ROUTE JOBS WITH RIGHT-MOUSE COMMANDS : 1. To route a single job in the job list, right-click the job. 2. Select one of the commands or destinations and release the mouse button. The command is carried out or the job is routed to the destination you chose.
2 2-24 Introduction to the Command WorkStation This list is cleared (along with all jobs on the iR C2100/2100S) by choosing Clear Server on the iR C2100/2100S Control Panel (see page 1-10) or using the Clear command from the Command WorkStation (see page 2-10).
2 2-25 Job Log window As with the Queues window, you can select the headings for the display and use Job menu or right-mouse commands; you can also sort jobs. To: Do this: Sort jobs in a category, such as by Date Double-click the Date/Time heading. A small arrow indicates whether jobs are sorted in ascending or descending order. Double-click again to sort in the reverse order. Route a job to a destination in the Queues window Use job commands from the Job menu or the right-mouse command menu.
2 2-26 Introduction to the Command WorkStation At any given time, the Job Log includes only those jobs processed or printed since the Job Log was last cleared. The Job Log can be cleared manually by choosing “Clear Job Log” from the Server menu or automatically if the administrator has enabled autoclearing of the Job Log in Setup.
2 2-27 Job Log window Exporting the Job Log From the Job Log window, you can export the Job Log to a tab-delimited text file (the default name is job.log) by choosing Export from the Window menu. The exported file can be opened with a spreadsheet, database, or word processing application. The exported Job Log contains the jobs for the date range you specified. Clearing the Job Log The Job Log is stored on the iR C2100/2100S disk.
2 2-28 Introduction to the Command WorkStation To open the Filter dialog box, choose Filter from the Window menu.
2 2-29 Job Log window In the Job Log window, you can filter jobs by date only. The Filter command lets you perform a search based on any and all values you specify in the Filter dialog box. Enter values in all fields relevant to your filtering criteria. If you enter values in more than one field, only jobs that meet all the criteria are displayed.
2 2-30 Introduction to the Command WorkStation Creating Filter templates If you often filter jobs according to specific criteria, you can create a filter template. In this way, you can filter jobs easily in one step and avoid the need to enter specific information each time you want to filter jobs. TO CREATE A FILTER TEMPLATE : 1. Open the Filter dialog box by choosing Filter from the Window menu. 2. Enter specific job filter criteria in the appropriate fields. 3. Click Save As. 4.
2 2-31 Job properties • Change settings for a duplicate of the original job • Print a single copy of a job before printing the number of copies required by the user Viewing and editing job properties The Properties command lets you view, edit the print option settings of, and print multiple jobs simultaneously. You can use this feature to compare the properties of several jobs and thereby group together jobs with similar settings, if it is beneficial for throughput or efficiency.
2 2-32 Introduction to the Command WorkStation Thumbnails (DocBuilder) The Command WorkStation includes a powerful DocBuilder tool that allows you to preview and edit raster data. (For information on how to identify a raster data job, see page 2-18.) DocBuilder consists of two thumbnail windows and several page-manipulation commands (listed in the Page menu).
2 2-33 Thumbnails (DocBuilder) The Thumbnail B window can also display thumbnails of a raster job, and the document displayed in Thumbnail B can be used as a source for editing the document shown in Thumbnail A. N OTE : Be careful not to delete all pages of a job in Thumbnail A without first saving a copy of the job.
3 3-1 Chapter 3: Managing Print Jobs Communicating with users This chapter provides some general information about managing printing with the iR C2100/2100S and the copier/printer, and gives you some hints on using the Command WorkStation windows to monitor and manage print jobs. It suggests ways to guide users so that their jobs are more likely to print correctly the first time.
3 3-2 Managing Print Jobs • Requirements for Notes fields (information which appears in the Job Log) For example, department name, account code, phone number or extension. Is some information mandatory at your site? • Resident calibration target and date of current measurements • Custom simulations Are they available? What type of targets do they represent? Users see these print options (CMYK Simulation) and should not select them if there are no custom targets on the server.
3 3-3 Communicating with users Instructions and Notes fields • User name and phone number • Priority, due date, request for notification • Number of copies needed • Request that operator do color check • Hold job for future printing or future reprinting • Merge with another job, and merging instructions • Quantity of paper required • Future requirements for the job Customizing the Command WorkStation window You can customize the display of job ticket information in the Queues window by rearranging the c
3 3-4 3. Managing Print Jobs Adjust the column widths. Adjust the width of a column by clicking the column border in the heading and dragging to the left or right. You can change the column widths at any time. If you display the Instructions column, which shows information typed into the Instructions field by the user, you can reduce the width of the column so you can just see whether or not there are instructions in it. 4.
3 3-5 Menu: Preferences\ General Preferences\ Filter Preferences\ Imposition Printing server information pages Choose this: To do this: Enable Animation Turn on or off animation of the status bars. Enable Popup Help Turn on or off short captions that appear when you pause the mouse over window elements. The captions identify the main parts of the Command WorkStation window. Units Specify the type of unit (Points, Inches, or Millimeters) to use in the display for custom page sizes.
3 3-6 TO Managing Print Jobs PRINT SERVER INFORMATION PAGES : 1. Choose Print Pages from the File menu. 2. In the Select Printer area, specify where you want to print the pages. Server—The pages you specify are printed to the iR C2100/2100S. Local Printer—The pages you specify are printed to any printer installed on your Windows computer. 3.
3 3-7 Workflow scenarios If you specify Local Printer, select from the following pages: Configuration—Prints the Configuration page, which gives the current server and device configuration. This page lists general information about the hardware and software configuration of the iR C2100/2100S, the current settings for all Setup options, information about the current calibration, and the IP address of the iR C2100/2100S. Archive Log—Prints a log of all archived jobs.
3 3-8 Managing Print Jobs Scenario 2 At this site, all jobs come to the Hold queue and therefore require operator intervention to proceed. Again, the green light on the iR C2100/2100S flashes, the network icon blinks, the Spool status bar is animated, and now in the Spool area (below the status bar) the job title comes into view. In a few moments the job is on the list, and you have time to scan the headings for the job ticket information—media type, special instructions, copies, and pages.
3 3-9 Canceling jobs Before you load special paper, you make sure all pending jobs are in holding areas. When an especially important job is spooled for RIPping, you rightclick Process Next. Using the copier/printer If you have a copier/printer job that has priority over the spooled incoming print jobs, you can temporarily close the iR C2100/2100S connection to the copier/printer and then reopen it when you have finished copying.
3 3-10 Managing Print Jobs • Canceling jobs during printing—While a job is printing, and its name appears in the Print status bar, choose the Cancel Printing command from the Server menu, press the F8 key, or right-click the Print status bar and choose Cancel Printing. When the print job is canceled, Canceling appears on the iR C2100/2100S Control Panel. The name of the canceled job appears in the Job Log.
3 3-11 Previewing print jobs T O VIEW THUMBNAILS RIP PING FILE : OF THE CURRENTLY 1. Click the Thumbnail A tab at the right of the Queues window to open the slider. 2. Click the RIP preview icon at the left side of the window. In this mode, Thumbnail A displays each page of the currently processing job after it has been RIPped. Click to display currently rasterizing job Click to close thumbnail window 3.
3 3-12 Managing Print Jobs N OTE : Wait until all pages have been displayed before opening another raster file with Thumbnail A. If the job contains many pages, it may take some time for the entire job to be displayed. Raster data preview icon Click to close thumbnail window 3. When you have finished viewing, click the Thumbnail A or Thumbnail B tab to close the thumbnail window.
3 3-13 TO Merging raster files with DocBuilder VIEW AND EDIT RASTER DATA JOBS : 1. Select a raster data job and choose Thumbnail A from the Job menu. The file must be a held raster job in the RIP area. 2. In the Thumbnail A window, right-click a thumbnail image to see the commands available for pages in Thumbnail A. These commands can also be accessed from the Page menu (see page 2-9) as well as from buttons along the left side of the Thumbnail A window (see illustration on page 3-13).
3 3-14 Managing Print Jobs If the icon does not have an arrow, the page(s) will be replaced; if the icon has an arrow, the page(s) will be inserted. … Replace single page Replace multiple pages … Move single page between two pages Move multiple pages between two pages … Move single page before first page Move multiple pages before first page … Move single page after last page 4. Move multiple pages after last page When you are finished editing, click the Thumbnail A tab.
3 3-15 Merging raster files with DocBuilder N OTE : To merge documents, the page sizes of the source document and the target document must be the same. 3. In the Thumbnail B window, left-click to select the page(s) and hold down the mouse button as you drag the selected page(s) to the new location in Thumbnail A. Shift-click to select multiple, sequential pages; Ctrl-click to select multiple, non-sequential pages.
3 3-16 Managing Print Jobs N OTE : To insert a Thumbnail B page directly after the last Thumbnail A page, drag the Thumbnail B page so that it is just to the right of the last Thumbnail A page and shows an arrow pointing to the right. If the Thumbnail B page is placed too far to the right of the last Thumbnail A page, the Thumbnail B page will replace the last Thumbnail A page.
3 3-17 Merging raster files with DocBuilder Generally, the print option settings specified for the Thumbnail A job that are adopted by the pages copied from Thumbnail B do not require reRIPping to take effect. The one exception is the setting specified for the Save Fast Reprint option, which requires reRIPping if you want to change it. The print option settings that remain with the pages copied from Thumbnail B into Thumbnail A are generally those that do require reRIPing to take effect.
3 3-18 Managing Print Jobs Viewing and overriding print settings When logged in as Operator or Administrator at the Command WorkStation, you can view, override user job settings for, and print any job in the Queues window and view job settings for jobs in the Archive window. Using the Properties dialog box, you can view and override job settings for a single job or for multiple jobs at once.
3 3-19 Viewing and overriding print settings To override settings for all jobs listed in the Properties dialog box, right-click the name of the print option (the row header) at the left of the dialog box and choose the override setting from the pop-up list. The Properties dialog box displays all the job settings encoded by the PostScript printer driver that can be decoded by the iR C2100/2100S. If you (as operator) have not changed anything, these are the settings a user entered before sending the job.
3 3-20 Managing Print Jobs The Properties dialog box does display all the remaining user settings, including user Instructions and Notes fields. • Instructions fields are intended to be viewed and annotated by the operator, but their contents are associated with the job and are deleted when the job is deleted after printing. • Notes fields can be viewed but cannot be changed by the operator; their contents are transcribed to the Job Log just as the user sent them.
3 3-21 TO Downloading files and fonts DOWNLOAD FILES OR FONTS : 1. Choose Download from the Job menu, right-click the Spool status bar and select Download, or open the utilities slider and click the Downloader icon. The main Fiery Downloader window appears. For fonts, choose Direct connection 2. In the Files of type pop-up menu, choose the file types to display. You can leave this at the default All Known Formats or choose All Files.
3 3-22 5. Managing Print Jobs Select the filename and click Add. The File name field displays the name of the selected file before you click Add. You can navigate to different drives and directories to select files and fonts to download. To select multiple sequential files, select the first file and then Shift-click the last file. Ctrl-click to select multiple non-sequential files. If you change your mind about a file, select the filename in the Files to be Downloaded list and click Remove. 6.
3 3-23 Downloading files and fonts ‘showpage’ (after EPS files)—In most cases, you do not need to use this option. Select the ‘showpage’ (after EPS files) option only if an EPS file fails to print without it. This option adds a ‘showpage’ PostScript language command at the end of the print job. Some applications omit this necessary PostScript language command when they generate EPS files. Select this option when printing EPS files generated by these applications.
3 3-24 TO Managing Print Jobs ADD OR DELETE FONTS : 1. Choose Manage Fonts from the Server menu. The Server Fonts window displays Add, Delete, Update, and Print buttons. Click to download additional fonts Locked fonts Click to delete font(s) Click to update the font list display Click to print the font list Downloaded fonts 2. To download additional fonts to the iR C2100/2100S, click Add and refer to the instructions on page 3-20. 3.
3 3-25 TO Managing jobs with multiple color servers VIEW AND MANAGE JOBS ON MORE THAN ONE COLOR SERVER : 1. Configure the connection to the first server and log in. See Getting Started for information on configuring the connection to the server. 2. Click a blank server selection tab. 3. Configure the connection to the next server and log in. The Command WorkStation windows show the job lists for the additional server.
3 3-26 Managing Print Jobs Jobs are transferred from the source server to the same area on the target server (from Spool to Spool, from RIP to RIP). N OTE : You cannot perform any other Command WorkStation functions while files are being transferred between servers. 4. After verifying that the jobs were successfully transferred, you can delete them from the originating server, if you wish.
3 3-27 5. Archiving jobs Browse to the device and folder to which you want to archive the job(s) and click OK. The Archive Options dialog box shows external devices as available archive volumes. 6. If applicable, select Archive rasters. The Archive rasters option is automatically selected and dimmed for PostScript data jobs and for jobs being archived to Server Internal. N OTE : Raster data files may be large and therefore may take considerable time to archive.
3 3-28 Managing Print Jobs Importing archived jobs from external media You can use the Import command to find and retrieve jobs previously archived to external devices. This command can be used to retrieve files archived from the current iR C2100/2100S or from another iR C2100/ 2100S that supports external archiving. TO IMPORT AN ARCHIVED JOB FROM AN EXTERNAL DEVICE : 1. Choose Import from the Job menu in the Queues window, or right-click on the Spool status bar and choose Import. 2.
3 3-29 Using the Job Log Using the Job Log Chapter 2 introduced the Job Log, which is the list of all processed and printed jobs, including the date and time they were printed, and all the characteristics of the job. It explained that the Administrator can set Job Log preferences for clearing and printing the Job Log automatically, and for Job Log page size (page 2-27).
3 3-30 Managing Print Jobs N OTE : If a raster job was saved in DocBuilder with a new name and then printed, it appears in the Job Log with the name of the original job, not the new name you specified for the edited job. The text in the Status column provides information about the job: OK The job was printed normally. Cancel The job was canceled before printing was completed. Error An error occurred during processing or printing.
4 4-1 Chapter 4: Overview of Fiery WebTools Fiery WebTools This chapter introduces Fiery WebTools and provides instructions on their usage. For more information on certain Fiery WebTools you are referred to other chapters in this book and to other manuals in the documentation set. N OTE : Fiery WebTools are not supported on Mac OS. Fiery WebTools Fiery WebTools reside on the iR C2100/2100S but can be accessed over the network from a variety of platforms.
4 4-2 Overview of Fiery WebTools Using Fiery WebTools Fiery WebTools are accessed from the iR C2100/2100S home page. WebTool: Summary: For more information: Status Shows you the jobs currently processing and printing. See the Printing Guide. WebSpooler Allows you to view, manipulate, reorder, reprint, and delete jobs currently spooling, processing, or printing on the iR C2100/2100S. It also allows you to view, print, and delete the Job Log.
4 4-3 TO ACCESS Using Fiery WebTools F IERY W EB T OOLS : 1. Start up your Internet browser application. 2. Enter the IP address or the DNS name of the iR C2100/2100S. Check with the operator or administrator for this information. The iR C2100/2100S home page appears. 3. Click one of the buttons at the left to select one of the Fiery WebTools. Move the cursor over the buttons to display information about the selections.
5 5-1 Chapter 5: Fiery WebSpooler and Fiery Spooler Tracking and managing jobs with Fiery WebSpooler Fiery WebSpooler and Fiery Spooler are job management tools that duplicate many of the functions and features of the Command WorkStation. N OTE : Fiery Spooler is available for Mac OS computers only. • Fiery WebSpooler, one of the Fiery WebTools, is accessed with an Internet browser and the iR C2100/2100S home page (see Chapter 4). • Fiery Spooler is installed from the User Software CD.
5 5-2 Fiery WebSpooler and Fiery Spooler N OTE : Most Fiery WebSpooler commands function identically to those of the Command WorkStation. For more information on specific commands, see Chapters 2 and 3. TO ACCESS THE 1. F IERY W EB S POOLER WINDOW : From the iR C2100/2100S home page window, click WebSpooler. For instructions on how to access the iR C2100/2100S home page window, see page 4-3. 2. To log in as Administrator, enter the Administrator password and click OK.
5 5-3 Tracking and managing jobs with Fiery WebSpooler The Spool, RIP, and Print areas of the Fiery WebSpooler window represent the stages of printing a job. Jobs come in at the top level (Spool) and drop down to the Print level, unless they are held along the way. The job icons displayed in the Fiery WebSpooler window are explained in “Job icons” on page 2-18. N OTE : In the Fiery WebSpooler window, the background color for the yellow and white printer icons is the same.
5 5-4 Fiery WebSpooler and Fiery Spooler If the job does not appear in the Job Log, it may have been moved to the Archive window by the operator. The Archive window cannot be viewed with Fiery WebSpooler; you must contact the operator or look at the Command WorkStation display to check this. Manipulating job options and job flow Using the commands in the Job menu, you can alter the destinations, priorities and other characteristics of jobs that appear in the Fiery WebSpooler window.
5 5-5 Choose this command from the Job menu: Rename Tracking and managing jobs with Fiery WebSpooler To do this: Rename the job (PostScript file with or without raster). Raster data is: Unaffected, but associated with the new name N OTE : If the renamed job is printed, the Job Log reflects the job’s original name. Hold Hold the job in the current place (except for a printed job, which is moved to the Spool or RIP area).
5 5-6 Fiery WebSpooler and Fiery Spooler Overriding job option settings To change the job options of a job, double-click the job line or select the job and choose Override Print Settings from the Job menu. If necessary, scroll down to see all the various job options. For PostScript files, you cannot override the Orientation option.
5 5-7 Tracking and managing jobs with Fiery WebSpooler Thumbnails (DocBuilder) Like the Command WorkStation, Fiery WebSpooler includes a powerful DocBuilder tool that allows you to preview and edit raster data. DocBuilder consists of two thumbnail windows and several page-manipulation commands (listed in the Page menu). The DocBuilder tool can be used in the following ways: • In the Thumbnail A window, you can see thumbnails of the currently printing job, as it is processed, or of any raster data job.
5 5-8 Fiery WebSpooler and Fiery Spooler • Page icons and arrows do not appear when moving page(s) from Thumbnail B to Thumbnail A. Instead, a blue outline appears around a Thumbnail A page that is to be replaced; and a blue bar appears adjacent to or between Thumbnail A page(s) to indicate where the Thumbnail B page(s) are to be inserted. • The Ctrl-Z keyboard shortcut for the Undo command is not available. To undo one or more DocBuilder commands, choose Undo from the Page menu.
5 5-9 Tracking and managing jobs with Fiery WebSpooler The Job Log appears in a new browser window. N OTE : The Delete button appears only if you logged in as Administrator. Update Print Delete Export The Job Log displays each job and the following information: status, document name, user name, date, start time, end time, process time, file size, device, paper size, media, number of originals, number of color pages, number of black-and-white pages, total number of pages, and Notes.
5 5-10 6. Fiery WebSpooler and Fiery Spooler If you logged in as Administrator, you can choose Delete Job Log from the File menu or click the Delete button to clear the Job Log. The system administrator can also print and clear the Job Log from the Control Panel. 7. To save the Job Log as a tab-delimited text file, choose Export Job Log from the File menu or click the Export button. 8. In the File name area, enter a name for the Job Log file (the default name is Fiery Job Log.txt). 9.
5 5-11 TO LAUNCH Fiery Spooler for Mac OS computers F IERY S POOLER ON A M AC OS COMPUTER : 1. Double-click the Fiery Spooler icon. 2. Select the iR C2100/2100S in the Chooser window that appears. For information on setting up the connection to the server, see Getting Started. 3. Click OK. The Fiery Spooler main window appears. For information on using Fiery Spooler for Mac OS computers, see “Tracking and managing jobs with Fiery WebSpooler” on page 5-1 and see Chapters 2 and 3.
5 5-12 Fiery WebSpooler and Fiery Spooler Differences between Fiery Spooler for Mac OS and Fiery WebSpooler Though the interfaces for both Fiery Spooler for Mac OS and Fiery WebSpooler are almost identical, there are some feature differences. Connecting to a different iR C2100/2100S With Fiery Spooler, you can connect to a different iR C2100/2100S from within the application using the following procedure. TO CONNECT TO A DIFFERENT I R C2100/2100S: 1. Choose Open Fiery from the File menu. 2.
A A-1 Appendix A: Troubleshooting Error messages This section lists error messages you might see, and provides some troubleshooting guidelines should a problem arise with the iR C2100/2100S or the Command WorkStation. If you are unable to resolve a problem after referring to this chapter, contact your authorized service/support center. Error messages Error messages can result from problems with the print job, the iR C2100/ 2100S, the Command WorkStation, or the copier/printer.
A A-2 Troubleshooting iR C2100/2100S message: Corrective action/additional information: Disk full The iR C2100/2100S disk is almost full. In this state, a new job can only be printed when the oldest printed job is deleted. This is not an efficient way to print, and may lead to delays and printing errors, so you should delete unneeded jobs from the Hold areas in the Queues window (yellow job rows) and held jobs in the Archive window. Also delete unneeded fonts.
A A-3 Error messages iR C2100/2100S message: Corrective action/additional information: No Management Key The copier/printer is locked. Printing or copying cannot proceed unless the copier/printer is unlocked. No Password A password is not specified. Open or close output accessory Check that all covers and doors on the copier/printer are closed. Out of Black Toner Replace black toner cartridge. Out of Cyan Toner Replace cyan toner cartridge.
A A-4 Troubleshooting iR C2100/2100S message: Corrective action/additional information: Paper Jam in Finisher Stapler Clear paper jam. Open the copier/printer doors and check the locations indicated on the Touch Panel display. The iR C2100/ 2100S will resume printing when you have cleared the paper jam and closed the copier/printer doors. Paper Jam in Lower Right Cover Clear paper jam. Open the copier/printer doors and check the locations indicated on the Touch Panel display.
A A-5 Error messages iR C2100/2100S message: Corrective action/additional information: Offline The Suspend Printing option has been selected from the Functions menu. Press Resume Printing in the Functions menu to reconnect the iR C2100/2100S to the copier/printer. Ready The copier/printer is ready to copy or print. Remove Paper from Booklet Tray The booklet tray is full. You must remove the paper before continuing the job. Remove Paper from Finisher Tray A Finisher Tray A is full.
A A-6 Troubleshooting Maintaining optimal system performance The iR C2100/2100S does not require maintenance. Beyond the routine requirements of servicing and maintaining the print engine and replenishing consumables there are a few things you can do to improve the overall performance of your system: • Reduce unnecessary two-way communication. If users notice that the server is frequently too busy to receive jobs, it may be because several users are running utilities that are updated often.
A A-7 Maintaining optimal system performance If the Command WorkStation windows do not update, or no jobs are displayed, and the mouse has no effect (you cannot select a job or a window, use a right mouse command, or select a menu item) the iR C2100/2100S is down or communication over the network has failed. To force an exit from the Command WorkStation application, press Ctrl-AltDelete, and with the Command WorkStation selected, click End Task.
A A-8 Troubleshooting Unexpected printing results If this happens: This is the problem: The job settings are not carried out as you expected. If the user printed from Mac OS, there may be two conflicting print settings. You can check the job properties by double-clicking the job. See the Printing Guide for a table of job properties and conflicting properties. Notify the users of these conflicts so they can avoid them in the future.
A A-9 Maintaining optimal system performance Users are unable to connect to the copier/printer If users are unable to connect to the copier/printer, or are unable to find it from their workstations, the network administrator may need to troubleshoot their network connections, and check settings on the servers they use for printing. If settings have changed, it may be necessary to reconfigure the iR C2100/2100S.
A A-10 Troubleshooting If you are unable to connect, and you cannot print the Test Page, check the copier/printer’s Touch Panel display. If this happens: Try this: It displays a diagnostic or error message. Take the appropriate corrective action, as described in the copier/printer manual or in the section “Error messages” on page A-1. The display is completely blank. Check the copier/printer’s Standby function.
Index A About command 2-11 access levels xv, 2-5 restricting xv active jobs 2-17 activity lights, on Control Panel 1-2 adjusting columns (Queues window) 2-14 Administrator password xv, 2-1, 2-5 Adobe Photoshop, see Photoshop animation, see status bars Archive command 2-9, 2-22, 3-26 Archive window 2-24, 5-4 adjusting column width 2-25 changing displayed headers 2-25 deleting held jobs A-6 exporting job list 2-25 features 2-25 job icons 2-24 routing jobs 2-25 sorting jobs 2-25 archived jobs, filtering 2-24 a
I-2 Index Duplicate (job) command 2-8 Duplicate (page) command 2-9, 3-13 Duplicate Job command (Fiery WebSpooler) 5-4 E Efinl.
I-3 Index RIP area 2-19 Spool area 2-18 Import command 2-9, 2-22, 3-28 Info screen 1-5 Instructions field 3-2, 3-4, 3-20 job ticket information 3-3, A-6 rearranging 2-13, 3-3 Jobs Saved in Printed Queue 2-20 K keys, on Touch Panel Display 1-3 J job L active 2-17 areas 2-2 canceling 3-9 defined xii deleting 2-21 environment xiv flow 2-14 flow diagram 2-17 flow scenarios 3-7 held 2-17 limit 2-20 order of display 2-18 overrides 3-18, 5-6 remove raster and reRIP 2-20 job icons 5-3 Archive window 2-24 Pri
I-4 Index PostScript fonts 1-6 PostScript Test Page, printing 1-6 Preferences dialog box, commands 2-8, 3-5 Preview command 2-9 previewing print jobs 3-11 Print and Hold command 2-8, 2-21, 5-5 Print area 2-2 icons 2-20 Print command 2-8, 2-11, 2-21, 5-5 print jobs previewing 3-11 routing 2-21 to 2-23 Print Pages command 1-6, 2-8, 3-7, 3-29 Command WorkStation 3-5 Printed queue 1-8, 2-3, 2-20, 5-3 printer (job) icon 2-18 printer fonts, see fonts printing Archive Log 3-7 Configuration page 3-6, 3-7 defined
I-5 Index Server menu commands 2-10 Server Selection tabs 2-11 Setup command 2-10, 3-30 Showpage after EPS files option 3-23 sliders 2-11 sorting jobs 2-25 source file 3-12 Spool area 2-2 job icons 2-18 spool, defined xiii spooled jobs 2-2 displayed in Fiery WebSpooler 5-3 icons 2-18 status bars 2-2, 2-15 animation 2-16 displaying error 2-16 Print 5-2 RIP 5-2 Spool 5-2 status messages, Touch Panel Display 1-4 to 1-5 Status WebTool, see Fiery WebTools Suspend Printing command 1-6, 2-10 switching servers 2-
