iP4300 SIMPLIFIED SERVICE MANUAL 1. PRODUCT LIST 2. PRODUCT SPECIFICATIONS 3. ERROR DISPLAY 4. REPAIR 5. SERVICE MODE 6. EXTERNAL VIEW / PARTS LIST 7. TROUBLESHOOTING FLOWCHART 8. SPECIAL NOTES ON SERVICING 9. PRODUCT TECHNICAL INFORMATION APPENDIX 1: SERVICE TEST PRINT APPENDIX 2: EEPROM INFORMATION PRINT QY8-13BA-000 Rev. 00 July 25, 2006 Canon Inc.
1. PRODUCT LIST 1-1. Main Units Product name Product code Canon Inkjet Printer Q30-4210-000 iP4300 Q30-4213-000 Q30-4210-000 Q30-4213-000 1-2.
2. PRODUCT SPECIFICATIONS 2-1. Printer Specifications Type Paper feeding method Resolution Throughput (Target value) Desktop serial color inkjet printer Auto sheet feed (ASF, cassette, automatic duplex printing, CD / DVD printing*) * Not supported in the US and KR models 9,600 dpi x 2,400 dpi (Max.
Paper specifications DVD / CD print Supported media Media size (diameter) Print operation Acoustic noise (Target value) Environmental requirements Power supply External dimensions Weight Related standards Serial number location Remaining ink amount detection Paper type detection Print head alignment 2-2. Same as the ASF, except that the Legal and Credit Card sizes and Photo Stickers cannot be used in the cassette. CD / DVD printable media 120 mm / 80 mm Front loading Approx. 34.
(3) Ink tank (target value) () Estimated Supplemental Yield Average Yield Color document (ISO/IEC FCD24712)*1 Photo (4" x 6") *2 PGI-5BK CLI-8BK CLI-8C CLI-8M CLI-8Y 520pages (5,220)pages 890pages 670pages 700pages (3,095)pages (1,305)pages 387pages 271pages 291pages *1 Color document: Declared yield value in accordance with ISO/IEC FCD24711. Values obtained by continuous printing.
3. ERROR DISPLAY Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 3-1. Operator Call Errors (Alarm LED Blinking in Orange) Alarm LED blinking in orange 2 times 3 times 4 times Error [Error code] Solution No paper. (ASF) [1000] Set the paper in the ASF, and press the Resume/Cancel button. No CD / DVD tray. [1001]*1 Set the CD / DVD tray, and press the Resume/Cancel button. No paper in the cassette.
(Operator Call Errors cont'd) Alarm LED blinking in orange 6 times Error [Error code] Solution Inner cover open. [1841]*2 Close the inner cover, and press the Resume/Cancel button. Inner cover open during printing on paper. [1846]*2 Close the inner cover, and press the Resume/Cancel button. Inner cover open during printing on paper (print continuable). [1851]*1 Close the inner cover, and press the Resume/Cancel button.
(Operator Call Errors cont'd) Alarm LED blinking in orange Error [Error code] Solution 13 times The remaining ink amount unknown. [1683] Replace the applicable ink tank with a new one, and close the top cover. Printing with a once-empty ink tank can damage the printer. To continue printing without replacing the ink tank(s), press the Resume/Cancel button for 5 sec. or longer to disable the function to detect the remaining ink amount.
3-2.
3-3. (1) Warnings Printer (no LED indications) Displayed warning Remarks Low ink Status indication only. Print head temperature rise If the print head temperature is high when the access cover is opened, the warning is displayed*1. When the print head temperature falls, the warning is released. Protection of excess rise of the print head If the print head temperature exceeds the specified limit, a Wait is temperature inserted during printing.
5. SERVICE MODE Function Service test print - Model name - Destination - ROM version - USB serial number - Ink absorber counter value (ink amount in the ink absorber) - CD / DVD sensor correction value - Ink system function check result - CD / DVD sensor correction result EEPROM initialization Ink absorber counter reset LF correction Left margin correction Destination settings Procedures See "Service mode operation procedures" below. See "Service mode operation procedures" below.
Time(s) 0 times LED indication Green (Power) Power off Function 1 time Orange (Alarm) Service test print 2 times Green (Power) 3 times Orange (Alarm) EEPROM initialization 4 times 5 times Green (Power) Ink absorber counter resetting Orange (Alarm) Destination settings 6 times 7 times Green (Power) Print head deep cleaning Orange (Alarm) CD / DVD check pattern print After entering the destination settings mode, press the Resume/Cancel button the specified number of time(s) to select the destinat
Details: Print the LF correction pattern on a sheet of paper. Select the Pattern No. (0 to 2) in which streaks or lines are the least noticeable, press the Resume/Cancel button the same number of time(s) as the selected Pattern No., then press the Power button. 1) In the LF correction mode, press the Resume/Cancel button the specified number of times according to the paper to be used in LF correction listed in the table below, then press the Power button. (Set a sheet of selected paper in the ASF.
3) In the printout, select the Pattern No. in which streaks or lines are the least noticeable, press the Resume/Cancel button the same number of time(s) as the selected Pattern No., then press the Power button. 3-1) 3-2) LF correction value Selected pattern number Number of times the Resume/Cancel button is pressed 1 1 time 0 0 times 2 2 times Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green.
From each paper source (ASF and cassette), 2 sheets of paper are ejected. The first sheet is blank, and the left margin correction pattern is printed on the second sheet. Printing sequence: For detail, see the flowcharts below. i) A sheet of paper feeds from the ASF, and ejected blank (single-sided printing). ii) A sheet of paper feeds from the ASF. Nothing is printed on the front side, and the pattern is printed on the back side (duplex printing).
Left margin correction START Start of duplex printing from the ASF and cassette (key entry) Yes Press the Resume/Cancel button "L" times, then press the Power button to fix the selection. L=0 No No (N >= 2) L=1 Yes Duplex printing from the ASF and cassette Printing is performed according to the current correction values in the EEPROM. Parameter mode selection (key entry) Press the Resume/Cancel button "M" times, then press the Power button to fix the selection.
Duplex printing from the ASF and cassette START Paper source: Paper type: Print quality: Single-sided printing Print data: Print quantity: Paper source: Paper type: Print quality: Duplex printing Print data: Print quantity: Paper source: Paper type: Print quality: Single-sided printing Print data: Print quantity: Paper source: Paper type: Print quality: Duplex printing Print data: Print quantity: ASF Plain paper Standard (Custom 3) No data (blank) 1 sheet (1 page) ASF Plain paper Standard (Custom 3)
6. EXTERNAL VIEW / PARTS LIST Service Parts Available Parts Parts specified in Service Plan, Parts Catalog, and Service Information bulletins Parts for refurbishment*1 and electrical custom parts listed in Service Plan are available only in 2 order windows. Parts specified in Service Plan and in the Simplified Service Manual*2, and parts for refurbishment*1 Parts specified in Service Plan, and parts for refurbishment*1 *1: Parts for refurbishment are listed in Service Plan.
FIGURE 1 PRINTER & PRINT HEAD
FIGURE & KEY No.
FIGURE 11 OPTION & CONSUMABLES
FIGURE & KEY No.
7. 7-1. TROUBLESHOOTING FLOWCHART Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment) Power ON in the service mode Service Call Error? Refer to 5. SERVICE MODE for printing method. Yes No Open access cover, and install print head Service Call Error? Yes No Service test print Correct? Yes (Refer to the attached print sample.) Refer to 5. SERVICE MODE for printing method. 1. Non-ejection of ink: 2. Top of form: 3.
*1: Refurbishment completion procedures: At end of refurbishment of normal printers, set the printer to the default shipment conditions (with the carriage locked in the home position, and the paper lifting plate in the raised position), following the steps below. (1) Install the print head, and while pressing and holding the Power button, connect the AC plug.
7-2.
8. SPECIAL NOTES ON SERVICING This section describes the procedures for transporting the printer for returning after repair, etc. 1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feed unit is raised. 2) Keep the print head and ink tanks installed in the carriage. (See Caution (i) below.) 3) Turn off the printer to securely lock the carriage in the home position.
9. 9-1. PRODUCT TECHNICAL INFORMATION FAQ (Problems specific to the iP4300 and corrective actions) No.
(9-1. FAQ cont'd) No. Rank Function 4 B Phenomenon Print Soiling on paper in results automatic duplex printing (lines or streaks perpendicular to the paper feed direction) Condition Cause - Automatic duplex printing (Photo On the rib(s) inside the sheet feed unit Paper Plus Double Sided, used for duplex printing, ink mist may postcards, plain paper) accumulate, smearing paper. Corrective action Possible call or complaint Temporary operational - Paper gets smeared.
(9-1. FAQ cont'd) No. Rank Function Phenomenon Condition Cause Corrective action 6 C Print Soiling on paper results The printer has been used for a long period of time with the ASF cover closed before printing is performed using the ASF. Due to ink mist attached to the ASF Clean the ASF sub-rollers (see *3 sub-pick-up rollers. for details.) If printing is done from the cassette with the ASF cover closed, ink mist is kept inside the printer, attaching to the ASF sub-pick-up rollers.
2) Fold the paper at approx. 60 mm from the end, and fold the folded end in half backward, as shown below. 3) Moisten the folded end portion (indicated by the blue circle in the figure below) using a wipe, and set the paper in the ASF so that the moistened edge of the paper contacts the 2 sub-rollers. Then, fold the other end of the paper along the ASF cover edge to hook the paper to the ASF cover, as shown below.
9-2. New Technologies (1) Print speed By adopting longer nozzles, higher print speed has been achieved. Photo (“4x6”) *1 Camera Direct*2 PP-101/Standard/Borderless: 4"x6" borderless For reference: Bk text (Plain paper/Fine pattern) Max Speed (Custom Setting 5) Standard Color (Plain paper/Fine pattern) Max Speed (Custom Setting 5) Standard Approx. 36 sec. Approx.101 sec : 30ppm : 14.8ppm : 24ppm : 11.6ppm *1: Based on Canon standard pattern.
Unknown: By pressing and holding the Resume/Cancel button for 5 seconds or longer, the function to detect the remaining ink amount can be disabled. Raw ink remains, but the dot count value exceeds the threshold of complete exhaustion of ink. By pressing and holding the Resume/Cancel button for 5 seconds or longer, the function to detect the remaining ink amount can be disabled.
APPENDIX 1: SERVICE TEST PRINT On the service test print (sample below), confirm the EEPROM information as shown below. Top area: iP4300: Vx.xx: D = xxx.x: USB (xxxxxx): Model name ROM version Ink absorber counter value (%) USB serial number Middle area: JPN: Destination Bottom area: FA = xx xx xx: CDR (+xxxxx, +yyyyy): CDRS = (xxxx): Temp. = xxx: AB (K = OK Y = ...
Check 1 Check 2 Check 3 Check 4 Check 5 Check 6 Check 7 Check 8 Check 9 Check 10 Check 2 Check 11 34
APPENDIX 2: EEPROM INFORMATION PRINT Print sample: iP4300 JPN V1.00 ST=2006/05/27-18:30 LPT=2006/06/09-09:09 ER(ER0=1000 ER1=5100) P_ON(S=00009) MSD(015) IF(USB1=0) PC(M=002 R=000 T=001 D=009 C=009) D=004.
postcard, envelope) 23. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard) 24. Camera Direct print pages (total) 25. Borderless print pages (total) 26. 4x6 print pages 27. Number of CDs and DVDs printed 28. CD / DVD print position adjustment value 29. CD / DVD sensor correction value 30. LF correction value 31. Left margin correction value (ASF back side, U-turn front side, U-turn back side) 32.
