proactive device maintenance automated meter reading assisted toner replenishment SOFTWARE SOLUTIONS
imageWARE Remote Intuitive Service that Keeps Your Business Running Proactive Device Maintenance imageWARE Remote allows your device to “call out for help” whenever service is required to keep it up and running. Through imageWARE Remote, your local service provider will receive an alert as soon as an issue arises. A technician will then be dispatched with all the appropriate parts to bring your device back to optimal performance. Less downtime means that you can carry out your business more effectively.
imageWARE Remote imageWARE Remote Technical Overview One-way Outbound Communication Centralized Server (UGW) Delivery of service alerts and meter data to local service center • Service Alerts • Meter Data Informed Technician Web Interface Local Service Center Canon Universal Gateway No additional software is needed; all necessary hardware is provided with the Canon Hardware/Software Installation device.
imageWARE Remote Frequently Asked Questions • Is it safe? Designed with your security in mind, imageWARE Remote is a destination-specific outbound communication system. There’s no inbound data, and all outbound data is limited to meters and service diagnostic information. Please note that the device always initiates all the connections to the server. In addition, the outbound data is protected by industry-standard SSL encryption.
