User manual

9
Troubleshooting
Phenomenon
Cause Corrective Action
In the Control Panel menu, set CarriageScanWdth
to Fixed .
The back side of the paper is dirty The Platen has become dirty after
borderless printing or printing on
small paper.
Open the Top Cover and clean the Platen .
(→
, If Paper is Soiled)
The surface of the paper is dirty Clean the Paper Retainer .
In the Control Panel menu, set Roll DryingTime to
at least 1 min.
The Paper Retainer is soiled.
You are using a paper that does
not dry easily.
(→
, If Paper is Soiled)
(→
, Menu Map)
When paper that does not dry easily is used for
printing, it may curl during printing and touch the
output tray.
(→
, Menu Map)
In this case, in the Control Panel menu, set Scan
Wait Time to an option other than Off .
However, note that printing will now take longer.
Open the Top Cover and clean the Platen . After this,
manually advance the roll onto the Platen before
printing.
(→
, If Paper is Soiled)
(→"Feeding Roll Paper Manually," User Manual)
(→
, Menu Map)
The Platen has become soiled
because you have set Width
Detection to Off in the Control
Panel menu.
Set Width Detection to On in the Control Panel
menu, and then open the Top Cover and clean the
Platen .
The Paper Retainer is soiled. Clean the Paper Retainer .
(→ , If Paper is Soiled)
(→
, If Paper is Soiled)