User manual

42
Error Messages
Error Message Cause Corrective Action
Mail box full. Delete unwanted
data
100 jobs are stored in the personal
box.
Delete unneeded jobs stored in personal boxes.
Mail box nearly full. The free hard disk space left for
personal boxes in the printer's
hard disk does not have 1 GB,
combined.
Delete unneeded jobs stored in personal boxes.
(→"Deleting Saved Jobs," User Manual)
Multi-sensor error Direct sunlight or strong lighting
may be shining on the printer and
causing the sensor to malfunction.
Take steps to ensure the printer is not used when
exposed to direct sunlight or strong lighting.
The performance of a sensor
inside the printer may be impaired.
Contact your Canon dealer for assistance.
The mail box is full. There is no more space on the
printer's hard disk.
Press the Stop button and stop printing.
Delete print jobs from the queue.
Delete unneeded jobs stored in personal boxes (box
numbers in the range 01–29).
(→"Managing the Job Queue (Deleting or Preempting
Other Jobs)," User Manual)
(→"Deleting Saved Jobs," User Manual)
(→"Deleting Saved Jobs," User Manual)
Rewinding error. There is some foreign object near
the Media Take-up Unit sensor
and the roll cannot be detected.
Remove the foreign object near the sensor.
Media take-up unit ready. The Take-up Reel setting in
the printer Set./Adj. Menu was
changed from Enable to Disable ,
but a print job was received before
the roll was removed.
Press ▲ or ▼ to select Stop Printing , and then press
the OK button to stop printing.
The Media Take-up Unit sensor
is soiled and the roll cannot be
detected.
Wipe the sensor with a dry cloth to clean it.
The roll is out of range of detection
by the Media Take-up Unit
sensor.
Reload the roll.
The Media Take-up Unit sensor is
damaged.
Contact your Canon dealer for assistance.
A paper jam has occurred and the
roll cannot be rewound.
Remove the paper from the Media Take-up Unit
.
(→
, Loading Rolls in the Printer)
Press the OK button to clear the error.
The mode switches from take-up mode to regular
mode after you change the Take-up Reel setting
in the Set./Adj. Menu from Enable to Disable and
lift the Release Lever to remove a roll, or after you
execute Paper Cutting .
Press ▲ or ▼ to select Print , and then press the OK
button to resume printing.
Turn on the media take-up unit. The Media Take-up Unit was off
when you selected Enable for
Take-up Reel .
Turn on the Media Take-up Unit .