User manual

40
Error Messages
Error Message Cause Corrective Action
Wrong x printhead. (x is L, R, or
not displayed)
An incompatible Printhead has
been installed.
Open the Top Cover . Replace the Printhead L
with a new one if " Printhead L " is displayed and the
Printhead R if " Printhead R " is displayed. If neither
left or right is indicated, replace both Printhead L and
Printhead R with new ones.
(→
, Replacing the Printhead)
x printhead error (x is L, R, or not
displayed)
There is a problem with the
Printhead .
Follow these steps to replace the Printhead .
No x printhead (x is L, R, or not
displayed)
No Printhead is installed. Install the Printhead L if " Printhead L " is displayed
and the Printhead R if " Printhead R " is displayed. If
neither left or right is indicated, install both Printhead
L and Printhead R .
(→ , Replacing the Printhead)
Blue platen switch is dirty. The blue Switch on the platen is
dirty.
Open the Top Cover and clean the blue Switch on
the platen.
(→
, If Paper is Soiled)
Open the Top Cover .1.
Replace the Printhead L with a new one if
" Printhead L " is displayed and the Printhead R if
" Printhead R " is displayed. If neither left or right is
indicated, replace both Printhead L and Printhead
R with new ones.
2.
(→
, Replacing the Printhead)
Follow these steps to replace the Printhead .
Turn off the printer, wait a while, and then turn it on
again.
1.
Replace the Printhead L with a new one if
" Printhead L " is displayed and the Printhead R if
" Printhead R " is displayed. If neither left or right is
indicated, replace both Printhead L and Printhead
R with new ones.
2.
(→
, Replacing the Printhead)
Move the blue platen switch
No.xx to the right. (xx represents
a number)
The printer has detected that the
blue Switch on the platen needed
in maintenance during printing is
set away from the ● mark.
Set blue Switch on the platen that is identified in the
message toward the ● side.
(→"Setting the Blue Switch on the Platen," User
Manual)
PHeads: wrong pos. The printheads are installed in the
wrong positions.
Open the Top Cover and switch the Printhead used
once in the right side to the right side. Switch the
Printhead used once in the left side to the left side.