User manual

2
Paper Problems
Phenomenon
Roll paper cannot be inserted into
the paper feed slot
The roll paper is warped. Straighten out curls and reload the roll.
Cannot load sheets Press the Load button and select the paper source.The paper source selection is
incorrect.
Paper is not cut straight The paper is bent or curled at the
cut position.
Straighten out any curling by the edges of the paper.
Reload the paper correctly.Paper rises by the ends of the cut
position before it is cut.
Paper is not cut In the printer driver, No or Print
Cut Guideline is specified in Auto
Cut .
In the Control Panel menu,
Cutting Mode is set to Eject or
Manual .
Specify Yes in Auto Cut in the printer driver.
If the Cutting Mode is Eject , press the Cut button to
cut the paper.
Cause Corrective Action
Troubleshooting
This section gives troubleshooting tips in case of problems.
Paper is jammed by the paper feed
slot.
(→ , If Roll Paper Jams)
(→
, If a Sheet Jams)
Remove the jammed paper.
You are using paper that cannot be
cut with the Cutter Unit .
Specify Manual in Cutting Mode in the Control
Panel menu and use scissors or a cutting tool to cut
the roll after printing.
(→"Specifying the Cutting Method for Rolls," User
Manual)
The paper source selection is
incorrect.
Press the Load button and select the paper source.
The Cutter Unit is not installed. Install the Cutter Unit .
(→"Replacing the Cutter Unit," User Manual)
The Cutter Unit is not installed
correctly.
Reinstall the Cutter Unit correctly.
The Cutter Unit blade is worn out. Replace the Cutter Unit .
(→"Replacing the Cutter Unit," User Manual)
(→"Replacing the Cutter Unit," User Manual)
Rolls are not cut when you are
using the Media Take-up Unit .
Either cut the roll paper by pressing the Cut button or
lift the Release Lever and cut the roll with scissors.
If the Cutting Mode is Manual , cut rolls with scissors
or the like.
(→"Removing Printed Documents from the Media
Take-up Unit (Optional)," User Manual)
Cut Speed is not configured
correctly in the Control Panel
menu.
Change the Cut Speed setting in the Control Panel
menu.
(→
, Menu Map)
Margins are wide Rolls are advanced a specific
amount before cutting to prevent
problems with cutting and paper
ejection.
This operation is normal.