Operation Guide
Introduction
This chapter contains information to help you solve problems in PRISMAsync Remote Manager.
A connection to one or more printers cannot be made
at all
Introduction
The connection to one or more printers cannot be made in PRISMAsync Remote Manager.
Possible solutions and checks
1. Check if the printer is switched ON and operational.
2. Check if the printer is connected to the network.
3. Check the settings you made in
Add a printer
on page 26.
4. Check that date, time and time zone are set to the same values for all connected printers.
(same as PRISMAsync Remote Manager)
A connection to one or more printers cannot be made at all
38
Chapter 5 - Problem solving
PRISMAsync Remote Manager