Printer User Manual
Table Of Contents
- Contents
- Manuals for the Machine
- Available Features
- How to Use This Manual
- Important Safety Instructions
- Installation Requirements and Handling
- Legal Notices
- Laser Safety
- 1. Before Using the Machine
- 2. Document and Paper Handling
- 3. Copying
- 4. Printing from a Computer
- 5. Registering Destinations in the Address Book
- 6. Using the Fax Functions
- Basic Method for Sending Faxes
- Fax Settings
- Specifying Destinations
- Redialing (Manual Redialing)
- Useful Fax Sending Methods
- Receiving Faxes
- Forwarding Fax Documents
- Checking/Handling Fax Documents in Memory
- Changing the Default Values for Fax
- Changing the Fax Settings (Items Specified Using the [Menu] Button)
- 7. Using the Scan Functions
- 8. Maintenance
- 9. Troubleshooting
- Clearing Jams
- Document Jams in the Feeder
- Paper Jams in the Paper Cassette (Cassette 1 or 2)
- Paper Jams in the Multi-purpose Tray (MF8350Cdn Only)
- Paper Jams in the Manual Feed Slot (MF8050Cn Only)
- Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only)
- Paper Jams in the Output Area (MF8350Cdn Only)
- Paper Jams in the Output Area and Rear Cover (MF8050Cn Only)
- Display Messages
- Error Code
- If
Appears - Troubleshooting
- If a Power Failure Occurs
- If You Cannot Solve a Problem
- Clearing Jams
- 10. Registering/Setting the Various Functions
- 11. Appendix
9-15
Troubleshooting
If You Ca nnot Solve a Problem
Customer Support (U.S.A.)
If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at
1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is also available 24 hours
a day at the website http://www.canontechsupport.com.
Please have the following information ready when you contact Canon:
Product name (Color imageCLASS MF8350Cdn/MF8050Cn)
Serial number (a character string which consists of three alphabets and a 5-digit number and is indicated on the label located
inside the front cover of the machine)
MF8350Cdn
Serial No.
Serial Numbe
r
MF8050Cn
Serial No.
Serial Numbe
r
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results
WARNING
If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power cord, and contact
Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
IMPORTANT
Attempting to repair the machine yourself may void the limited warranty.
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