imageCLASS MF7280 Sending Guide

Error Messages

11-7

Troubleshooting

Cannot connect to the selected server. Check the settings.

Cause The machine cannot connect to the specified IP address/port.

Remedy Check the Gateway Address setting in IP Address Settings in TCP/IP Settings

in Network Settings in System Settings (from the Additional Functions screen).

(See Chapter 3, "Using a TCP/IP Network," in the Network Guide.)

List of Error Codes without Messages

If an error occurs while a document is being sent or received, an error code is

displayed in the job log on the System Monitor screen, and is included in various

reports. Check the error code, and then take the required steps to resolve the

problem. (See Chapter 8, "Checking/Changing the Send/Receive Status," and

"Report and List Samples," on p. 12-2.)

# 0001

Cause Paper or originals are jammed.

Remedy Place the document properly into the feeder or on the platen glass, and remove

any jammed paper or originals. (See Chapter 7, "Troubleshooting," in the

Reference Guide.)

# 0003

Cause Communications that take longer than the preset time (64 minutes) caused the

error.

Remedy 1 Reduce the resolution or divide the document into two or more parts, and then

try sending the document again. (See "Resolution," on p. 3-12.)

Remedy 2 When receiving a document, ask the sender to either reduce the resolution at

which the document is scanned, or divide the document into two or more parts

before sending it.

# 0009

Cause 1 There is no paper.

Remedy Load paper. (See Chapter 6, "Routine Maintenance," in the Reference Guide.)

Cause 2 The paper drawer is not correctly inserted into the machine.

Remedy Insert the paper drawer properly. (See Chapter 6, "Routine Maintenance," in the

Reference Guide.)