imageCLASS MF7280 Sending Guide

When Problems Occur
11-3
11
Troubleshooting
Document cannot be sent to an e-mail address, I-fax address, or file server.
Q If you are sending an e-mail message or I-fax, are the SMTP Server and DNS
Server settings correct?
A Check the SMTP Server and DNS Server settings.
Q If you are sending to a file server, are the user and password settings correct?
A Check the user and password settings, and send the document again.
Q If you are sending to a file server, are the shared folder settings correct?
A Check the shared folder settings. (See Chapter 4, "Using a NetBIOS Network,"
in the Network Guide.)
Memory is full.
Q Are unnecessary documents stored in memory?
A Check the TX Document and RX Document stored in memory, and erase any
unnecessary documents or documents with errors from memory. (See "Erasing
Received I-Fax Documents," on p. 5-9.)
The document does not print clearly on the recipient's machine.
Q Is the platen glass clean?
A Use your machine to make a copy of the document, and check it for streaks. If
streaks appear, clean the platen glass. (See Chapter 6, "Routine Maintenance,"
in the Reference Guide.)
The density of the documents sent to a recipient's machine is too light.
Q Is the density setting set towards 'Light' and the Original Type setting set to
'Photo'?
A Change the density setting to 'Dark', and the Original Type setting to 'Text'. Try
sending the document again. (See "Scan Density and Original Type Settings,"
on p. 3-14.)