imageCLASS MF6500 Series Advanced Guide

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7-12
Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
Reports and Lists
Troubleshooting
Appendix
Q Is the correct size of paper loaded in the
machine?
A Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
A Change <REG. PAPER SIZE> in <COMMON
SETTINGS>. (See Chapter 13, “Machine Settings,”
in the Basic Guide.)
Received faxes print blotched or unevenly.
Q Are the telephone lines in poor condition, or do
you have a bad connection?
A Error Correction Mode (ECM) should eliminate
such problems. However, if the telephone lines are
in poor condition, you may have to try again.
Q Is the sender’s machine functioning properly?
A Ask the sender to check that the scanning
components of the machine are clean.
Q Is the toner low or unevenly distributed?
A Redistribute the toner inside the toner cartridge. If
the problem persists, replace the toner cartridge.
(See Chapter 11, “Maintenance,” in the Basic
Guide.)
Cannot receive using Error Correction Mode (ECM).
Q Does the sender’s machine support ECM?
A If the sender’s machine does not support ECM, the
document is received in normal mode without error
checking.
Receiving of documents is too slow.
Q Is ECM (Error Correction Mode) set to <ON>?
A Because ECM corrects errors during a
transmission, any problems on the line can mean
that the transmission will take extra time. Set ECM
to <OFF>.