imageCLASS MF6500 Series Advanced Guide

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7-11
Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
Reports and Lists
Troubleshooting
Appendix
Print quality is poor.
Q Is the toner low or unevenly distributed?
A Redistribute the toner inside the toner cartridge. If
the problem persists, replace the toner cartridge.
(See Chapter 11, “Maintenance,” in the Basic
Guide.)
Q Is the correct type of paper loaded in the
machine?
A Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Q Is the sender’s machine functioning properly?
A Ask the sender to check that the scanning
components of the machine are clean.
Q Is the machine in toner saver mode?
A Set <TONER SAVER MODE> to <OFF> in
<COMMON SETTINGS>. (See Chapter 13,
“Machine Settings,” in the Basic Guide.)
Faxes do not print.
Q Have you removed the plastic seal from the
toner cartridge?
A Make sure you remove the seal from the cartridge.
(See “Set Up the Machine,” in the Starter Guide.)
Q Is the toner cartridge installed properly?
A Make sure the toner cartridge is installed properly.
(See “Set Up the Machine,” in the Starter Guide.)
Q Is the cartridge out of toner?
A Replace the toner cartridge. (See Chapter 11,
“Maintenance,” in the Basic Guide.)
A Select <KEEP PRINTING> for <CONT.
PRINTING> in <PRINTER SETTINGS> located in
<FAX SETTINGS>. With this setting, the machine
will not store documents in the memory even if the
toner has run out. (See Chapter 13, “Machine
Settings,” in the Basic Guide.)