imageCLASS MF6500 Series Advanced Guide

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7-10
Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
Reports and Lists
Troubleshooting
Appendix
Q Is a document stored in memory, leaving little
or no memory available?
A Print, send, or delete any documents stored in
memory.
Q Has an error occurred during reception?
A Check the LCD for an error message. (See
Chapter 12, “Troubleshooting,” in the Basic Guide.)
A Print an Activity Report and check for an error.
(See “ACTIVITY REPORT,” on p. 6-5.)
Q Is paper loaded in the machine?
A Make sure paper is loaded in the machine. (See
“Set Up the Machine,” in the Starter Guide.)
Q Can the sender’s machine send the CNG signal,
which tells your machine that the incoming call
is a fax call?
A Some machines cannot send this signal. In such
cases, receive the fax manually.
Cannot receive a document manually.
Q Is the machine set to receive manually?
A For the machine to receive faxes manually, receive
mode must be set to <Manual>. (See “Setting
Receive Mode,” on p. 1-8.)
A If you set <MANUAL/AUTO> to <ON> in <RX
SETTINGS> located in <FAX SETTINGS>, the
machine will receive faxes automatically even when
the receive mode is set to <Manual>. (See
Chapter 13, “Machine Settings,” in the Basic Guide.)
Q Have you disconnected the call by pressing
[Start] or dialing the remote reception ID after
hanging up?
A Always press [Start] or dial the remote reception ID
before hanging up. Otherwise you will disconnect
the call.