imageCLASS MF6500 Series Advanced Guide

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7-8
Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
Reports and Lists
Troubleshooting
Appendix
Q Is the document loaded correctly?
A Make sure the document is correctly loaded. (See
Chapter 2, “Document Handling,” in the Basic
Guide.)
The documents you sent are too light.
Q Is the density set to the <–LT> side?
A Set the density to the <DK+> side.
Q Are the scanning components of the machine
clean?
A Make sure the scanning components are clean.
Sending of documents is too slow.
Q Is the resolution set to <FINE>, <SUPER FINE>,
or <ULTRA FINE>?
A Setting the resolution to <STANDARD> reduces
the sending time.
Q Is Error Correction Mode (ECM) set to <ON>?
A Because ECM corrects errors during a
transmission, any problems on the line can mean
that the transmission will take extra time. Set ECM
to <OFF>.
Cannot send using Error Correction Mode (ECM).
Q Does the recipient’s machine support ECM?
A If the recipient’s machine does not support ECM,
the document is sent in normal mode without error
checking.
Errors occur frequently while sending.
Q Are the telephone lines in poor condition, or do
you have a bad connection?
A Check if there is a device nearby that interferes
with signal transmission (e.g., microwave oven).
A Lower the transmission speed. (See Chapter 13,
“Machine Settings,” in the Basic Guide.)