Basic Operation Guide Before Using Before Using the the Machine Machine Documents and Media Documents and Print Print Media Registering Destinations inin the the Address Registering Destinations Address Book Book Copying Copying Fax Fax Printing Printing Scanning Scanning Network Network Settings from aa PC PC Settings from Maintenance Maintenance Troubleshooting Troubleshooting Machine Machine Settings Settings Appendix Appendix Please read this guide before operating this product.
Manuals for the Machine Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Read this manual first. Starter Guide Overview of Machine Functions Set Up the Machine to Suit Your Purposes Set Up the Machine Make Fax Settings Set Up Network Connection Set Up Computers and Software Appendix Read this manual next. Basic Operation Guide Read this manual to learn information about basic operations and machine functions.
Overview of the Machine Functions Depending on the system configuration and product purchased, some functions may not be available. Copying Overview of the Machine Functions You can use various copy functions. Basic Operation Guide Copying (see on p. 4-1) e-Manual Copy Faxing In addition to the normal faxing, you can send faxes from a computer. Basic Operation Guide Fax (see on p. 5-1) e-Manual Fax Printing You can use various print functions by printing from a computer.
Network (MF4380dn/MF4370dn Only) You can retrieve documents scanned with this machine to your computer. Basic Operation Guide Overview of the Machine Functions Scanning This machine can be connected to a network. Connecting to a network enables you to use various functions. Basic Operation Guide Network (see on p. 8-1) Scanning (see on p.
Contents Contents Manuals for the Machine ..................................i Preface ............................................................. viii Available Features ............................................. viii How to Use This Guide .................................... ix Symbols Used in This Manual ......................... ix Keys and Buttons Used in This Manual ........ ix Abbreviations Used in This Manual .............. ix Illustrations Used in This Manual .....................
Contents 3 Registering Destinations in the Address Book....................3-1 4 Copying ..................................4-1 Overview of Copy Functions .......................4-2 Basic Copying Method..................................4-4 Canceling Copy Jobs .....................................4-5 Selecting Image Quality ...............................4-6 Adjusting Density ..........................................4-8 Adjusting Automatically ................................ 4-8 Adjusting Manually........
Contents Contents Checking the Dial Line before Sending.. 5-28 Changing Standard Mode......................... 5-29 Send Start Speed ........................................ 5-30 Printing Received Documents on Both Sides of Paper .............................................. 5-31 Reducing a Received Document.............. 5-32 Printing Footer Information on a Received Document ................................... 5-33 Specifying the Way of Printing When Toner Runs Out .....................................
Contents 11 Troubleshooting ..................11-1 Clearing Jams .............................................. 11-2 Document Jams ..............................................11-2 Paper Jams ........................................................11-5 Error Messages .......................................... 11-16 Error Codes ................................................ 11-19 If is displayed .................................................... 11-20 Reloading the Paper ..........
Preface Preface Thank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety. Available Features Preface The procedures described in this manual are based on the imageCLASS MF4370dn. Depending on the system configuration and product purchased, some features described in the manuals may not be functional. The table below shows the available features on a product basis.
How to Use This Guide How to Use This Guide Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. How to Use This Guide Indicates a warning that may lead to death or serious injury if not observed. Explains how to avoid actions that could injure you or damage your machine. Explains operating restrictions and how to avoid minor difficulties.
How to Use This Guide Illustrations Used in This Manual How to Use This Guide Illustrations used in this manual are the model MF4370dn. When there is any difference among MF4380dn, MF4370dn and MF4350d, it is clearly indicated in the text, e.g., “For MF4370dn.” For information on the standard features for each model, see “Available Features,” on p. viii. The display used in this manual is the factory preset display for the MF4370dn in default setting.
Safety Precautions Safety Precautions Important Safety Instructions Except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorized Canon dealer.
Safety Precautions – Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts printing. – Be careful when removing printed paper from paper delivery tray or when aligning it, because it may be hot and result in burn injury.
Safety Precautions ● MF4380dn Safety Precautions ● MF4370dn ● MF4350d – Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact your local authorized Canon dealer. – Do not allow anything to rest on the power cord, and do not place the machine where the cord will be walked on. Make sure the cord is not knotted or kinked.
Safety Precautions Power Supply – During electrical storms, unplug the power cord from the power outlet. (Any sent or received documents stored in memory are backed up for about 5 minutes.) – Whenever you unplug the power cord, wait at least five seconds before you plug it in again. – Do not plug the power cord into an uninterruptible power supply (UPS). This product emits low level magnetic flux.
Legal Notices Legal Notices As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR Program for energy efficiency. Legal Notices The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
Legal Notices Copyright Copyright © 2010 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc. This product contains software made available to Canon Inc. or its licenser(s) under the terms (a) through (c) listed below.
Legal Notices (c) Copyright © 1994, 1997 Cygnus Solutions. All rights reserved. Legal Notices Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed at Cygnus Solutions.
Legal Notices The Software Subjected to the Other Conditions Please refer to e-Manual on a CD-ROM bundled with this product, for more detail and corresponding license conditions. Disclaimers Legal Notices The information in this document is subject to change without notice. CANON INC.
Legal Notices FCC (Federal Communications Commission) imageCLASS MF4380dn/MF4370dn/MF4350d: F156602 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept an interference received, including interference that may cause undesired operation.
Legal Notices Users in the U.S.A. Pre-Installation Requirements for Canon Facsimile Equipment A. Location Supply a suitable table, cabinet, or desk for the machine. See Chapter 13, “Appendix,” for specific dimensions and weight. B. Order Information Legal Notices 1. A single telephone line (touch-tone or rotary) should be used. 2. Order an RJ11-C telephone wall jack (USOC), which should be installed by the telephone company.
Legal Notices Connection of the Equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of this equipment is a label that contains, among other information, a product identifier in the format of US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. Legal Notices The REN (Ringer Equivalence Number) is used to determine the number of devices that may be connected to a telephone line.
Legal Notices The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, o
Legal Notices Notice – This product meets the applicable Industry Canada technical specifications. – The Ringer Equivalence Number is an indication of the Maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. – The REN of this product is 1.0.
Legal Notices Utilisation au Canada Conditions à Remplir Préalablement à L’installation d’un Télécopieur Canon A. Emplacement Prévoir une table, un meuble, ou un bureau suffisamment solide et de taille appropriée (voir le chapitre 13, Annexe (Appendix), pour les indications de poids et dimensions). B. Installation téléphonique Legal Notices 1. Une seule ligne téléphonique (tonalités ou impulsions) doit être utilisée. 2.
Legal Notices Remarques – Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada. – Avant d’installer cet appareil, l’utilisateur doit s’assurer qu’il est permis de le connecter à l’équipement de la compagnie de télécommunication locale et doit installer cet appareil en utilisant une méthode de connexion autorisée.
Laser Safety Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous radiation.
Before Using the Machine 1 This chapter describes what you should know before using this machine, such as the names of the parts and their functions, and basic settings to use various functions. Before Using the Machine Machine Components .................................................1-2 External View (Front) ..........................................................1-2 External View (Back) ............................................................1-4 Operation Panel ...............................
Machine Components Machine Components This section describes the parts names of the machine and their functions.
Machine Components ● MF4350d ②Slide guides Adjust to the width of the document. ③Document feeder tray Holds documents. ④Document delivery tray Receives documents. ⑤Operation panel Controls the machine. ⑪Paper stopper Prevents the paper from falling off the output tray. Open the paper stopper from its original position for LTR/A4 paper. For LGL paper, pull out the output tray extension first, and then open the paper stopper. ⑫Slide guides for multi-purpose tray Adjust to the width of the paper.
Machine Components External View (Back) ● MF4380dn Before Using the Machine 1-4
Machine Components ● MF4370dn Before Using the Machine 1-5
Machine Components ● MF4350d Before Using the Machine ①Ethernet port (MF4380dn/MF4370dn Only) Connect the network cable. ②USB port Connect the USB (Universal Serial Bus) cable. ③Rear cover Open this cover when clearing paper jams. ④Power socket Connect the power cord. ⑤Telephone line jack Connect the telephone cable. ⑥External device jack Connect an external device.
Operation Panel Operation Panel This section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel.
Operation Panel ①[Paper Settings] key Press to specify the paper size and type for the paper cassette or multi-purpose tray. ⑬[Stop/Reset] key Press to stop a current job. Also, press to return the machine to the standby mode. ②[Job Cancel/Status Monitor] key Press to check and cancel jobs being processed or waiting to be processed. ⑭Error indicator Blinks when an error has occurred. ③[COPY] key Press to switch to the Copy mode. ④[FAX] key Press to switch to the Fax mode.
Operation Panel Fax Operation Panel Before Using the Machine ①[Hook] key Press when you want to dial without lifting up the handset of the external telephone. ②[Redial/Pause] key Press to redial the last dialed number when fax is standing by, or press to insert a pause when entering a fax number. ③[Coded Dial] key Press to specify recipients registered under coded dial codes. ④[Address Book] key Press to search pre-registered recipients under one-touch keys and coded dial codes by name or fax number.
Display (Standby Mode) Display (Standby Mode) Before Using the Machine Copy Mode Scan Mode This section describes the copy standby mode. Be [COPY] to switch to the sure to press following display whenever using copy functions: This section describes the scan standby mode. For [SCAN] MF4380dn/MF4370dn, press repeatedly to select or . 100% LTR TEXT/PHOTO USB SCANNING 1 NETWORK ①Zoom ratio SCANNING ②Paper size ③Quantity For MF4350d, press .
Toner Cartridge Toner Cartridge * “ISO/IEC 19752” is the global standard related to “Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi-function devices that may contain printer components” issued by ISO (International Organization for Standardization).
Toner Cartridge Maintaining the Toner Cartridge Note the following when handling the toner cartridge. Before Using the Machine – Do not place the toner cartridge in fire. Toner powder is flammable. – If there is a toner powder leakage, make sure not to inhale or touch the toner powder. If it comes in contact with your skin, rinse with cold water using soap. If you feel an irritation on your skin or inhale the powder, consult a doctor immediately.
Toner Cartridge ■ Toner low TONER 0% GAUGE 100% ■ Toner near empty TONER 0% GAUGE 100% ■ Toner empty 2 GAUGE 100% Press [Stop/Reset] to return to the standby mode.
Entering Characters Entering Characters For displays that require alphanumeric entries, follow the procedure below to enter characters. Example: Enter . For details on entering characters, see “Information About the Keys,” in the Starter Guide or “Setting Up the Machine,” in the e-Manual. Before Using the Machine 1 Press repeatedly until an uppercase appears. NAME C 2 Press [ ] to move the cursor to the right, then press until an appears. NAME Ca [A] 3 Press until an appears.
Telephone Line Settings Telephone Line Settings Set the type of telephone line that is connected to the machine. If this setting is incorrect, you will be unable to communicate with other machines. Make sure to check the type of telephone line that you are using, and make the correct setting. The default setting is Press [Menu]. Press [ ] or [ ] to select , then press [OK]. MENU 5 FAX 3 6 SETTINGS Press [Stop/Reset] to return to the standby mode.
Timer Settings Timer Settings The timer settings enables you to set the Sleep Mode and the Daylight Saving Time. Setting the Sleep Mode If the machine remains idle for a certain period of time, it automatically enters the Sleep mode. 5 AUTO Before Using the Machine The default settings are as follows: – : ON – : 5MIN. 1 2 Press 3 Press [ ] or [ ] to select , then press [OK]. 4 Press [ ] or [ press [OK].
Timer Settings Setting the Daylight Saving Time In some countries or areas, time is advanced throughout the summer season. This is called “Daylight Saving Time.” This section describes how to set the Daylight Saving Time. The default setting is . Press [Menu]. 8 Press [ ] or [ then press [OK]. Press [ ] or [ then press [OK]. WEEK 3 Press [ ] or [ ] to select , then press [OK]. TIMER SETTINGS 4 DAYLIGHT SV.TIME 4 Press [ ] or [ press [OK].
Timer Settings 13 Press [ ] or [ then press [OK]. ] to select , END DATE/TIME 1 MONTH 14 Press [ ] or [ then press [OK]. MONTH Before Using the Machine 15 Press [ ] or [ then press [OK]. ] to select the month, NOVEMBER ] to select , END DATE/TIME 2 WEEK 16 Press [ ] or [ then press [OK]. WEEK 17 Press [ ] or [ press [OK]. ] to select the week, SECOND WEEK ] to select , then END DATE/TIME 3 DAY 18 Press [ ] or [ press [OK].
Documents and Print Media 2 This chapter describes the types of paper and documents that can be used with the machine and how to load paper in the paper cassette and the multi-purpose tray. Documents and Print Media Documents Requirements ..........................................2-2 Scanning Area ..............................................................2-3 Placing Documents......................................................2-4 On the Platen Glass ................................................
Documents Requirements Documents Requirements Platen Glass ADF Documents and Print Media Type – – – – – Plain paper Thick documents Photographs Small documents (e.g., index cards) Special types of paper (e.g., tracing paper*1, transparencies*1, etc.) – Books (Height: Maximum 1" (24 mm)) Plain paper (Multi-page documents of the same size, thickness and weight or one-page documents.
Scanning Area Scanning Area Make sure your document's text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use.
Placing Documents Placing Documents This section describes how to place your documents on the platen glass and in the ADF. On the Platen Glass 1 Documents and Print Media 2 2-4 3 Align the document with the appropriate paper size marks. Lift up the ADF. Place a document face down. If your document does not match any of the paper size marks, align the center of your document with the arrow mark.
Placing Documents 4 Gently lower the ADF. 2 Adjust the slide guides to the width of the documents. 3 Neatly place the documents face up in the document feeder tray. The document is ready for scanning. Remove the document from the platen glass when scanning is complete. In the ADF 1 Fan the documents stack and even the edges. Documents and Print Media – When closing the ADF, be careful not to get your fingers caught, as this may result in personal injury.
Paper Requirements Paper Requirements Paper cassette Multi-purpose tray Size (W × L) LTR, LGL, A4, B5, A5, Executive, Envelope (COM10 (#10), Monarch, DL, ISO-C5 (6 3/8" × 9" (162 × 229 mm)), Oficio, Brazil-Oficio, Mexico-Oficio, Government-LTR, Government-LGL, Foolscap, 3" × 5" to 8 1/2" × 14" (76 × 127 to 216 × 356 mm) Weight 16 to 43 lb (60 to 163 g/m2) Quantity Maximum 250 sheets (Height: maximum 1" (25 mm)) Type Plain Paper, Plain Paper L, Heavy Paper, Heavy Paper H, Transparency Maximum 1 sh
Printable Area Printable Area The shaded area indicates the approximate printable area of LTR paper. Note that the margin widths listed are approximate and there may be slight variations in actual use.
Loading Paper Loading Paper This section describes how to load paper in the paper cassette and the multi-purpose tray. The default paper size/type is set to and in the setting menu. When you load other size and/or type of paper, change the paper size/type setting by pressing [Paper Settings]. (See “Setting Paper Size and Type,” on p. 2-14.) In the Paper Cassette Documents and Print Media Follow the procedure below to load paper in the paper cassette.
Loading Paper Fan the paper stack and even the edges. 6 Load the paper into the paper cassette with the print side up. Make sure the paper stack sits below the small fin (A) on the side paper guide. 8 Close the front panel of the paper cassette. Documents and Print Media 5 To load Legal-size paper, leave the front panel of paper cassette open and adjust the paper guide rail (A) for Legal size paper. 7 Adjust the paper guide rail to match the size of paper.
Loading Paper ● For MF4350d Documents and Print Media 1 Open the paper feeding tray. 2 Take out the dust cover from inside the machine. 4 Slide the side paper guides (A) to match the size of paper. If the paper guides do not fit the size of the paper, the printout may be skewed. 5 3 2-10 Slide out the paper guide rail (A). Fan the paper stack and even the edges.
Loading Paper 6 Load the paper into the paper feeding tray with the print side up. Make sure the paper stack sits below the hook (A) on the side paper guide. In the Multi-Purpose Tray Use the multi-purpose tray when you want to copy or print on the different paper which is in the paper cassette. Load paper one by one in the multipurpose tray. 7 Adjust the paper guide rail to match the size of paper. ● For MF4380dn/MF4370dn 1 8 Spread the paper guides a little wider than the actual paper width.
Loading Paper 2 When setting paper, gently insert the paper into the multi-purpose tray with the print side up. 3 Documents and Print Media When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.e., closer to the stamp) first. Slide the paper guides so that they fit to both sides of the paper. If the paper guides do not fit the size of the paper, the print quality may be deteriorated.
Loading Paper 2 When setting paper, gently insert the paper into the multi-purpose tray with the print side up. 3 If the paper guides do not fit the size of the paper, the print quality may be deteriorated. 4 Specify the size and the type of the paper you load. For details on how to specify the paper size and type, see “Setting Paper Size and Type,” on p. 214.
Setting Paper Size and Type Setting Paper Size and Type This section describes how to specify the paper size and type you are loading in the paper cassette and the multi-purpose tray. Whenever you change the paper size and type in the cassette and the tray, follow the procedure in this section to adjust the paper size and type settings for the cassette and the tray.
Setting Paper Size and Type For the Multi-Purpose Tray 1 Press [Paper Settings] repeatedly to select , then press [OK]. MP 2 3 TRAY Press [ ] or [ ] to select the paper size, then press [OK]. Ex. PAPER SIZE LTR Ex.
Documents and Print Media 2-16
Registering Destinations in the Address Book 3 This chapter describes how to register destinations in the Address Book, and how to edit and erase registered information. Registering Destinations in the Address Book About the Address Book .............................................3-2 Storing/Editing One-Touch Keys ................................3-3 Registering One-Touch Keys ............................................3-3 Editing One-Touch Keys ....................................................
About the Address Book About the Address Book The Address Book is a feature used for storing fax numbers. The Address Book is divided into one-touch keys and coded dial codes. You can store up to 8 destinations in one-touch keys, and 100 destinations in coded dial codes, for a total of 108 destinations in the whole Address Book. You can also register multiple destinations for a group address, and assign a one-touch key or coded dial code to this group.
Storing/Editing One-Touch Keys Storing/Editing One-Touch Keys This section describes how to register destinations for one-touch keys and to edit the registered one-touch keys. Registering One-Touch Keys 1 2 Press [Menu]. Press [ ] or [ ] to select <1-TOUCH SPD DIAL>, then press [OK]. Press [ ] or [ ] to select a one-touch key (01 to 08) for which you want to register the fax number, then press [OK].
Storing/Editing One-Touch Keys 4 Press [ ] or [ ] to select the onetouch key (01 to 08) you want to edit, then press [OK]. Press [Stop/Reset] to return to the standby mode. Erasing One-Touch Keys Ex. 1-TOUCH SPD [01]Canon A DIAL You can also select a one-touch key by pressing the corresponding one-touch key. 5 9 Press [ ] repeatedly to go to the character you want to change, then press [Clear]. 1 2 Press [Menu]. Press [ ] or [ ] to select
, then press [OK].Storing/Editing One-Touch Keys 6 Press and hold [Clear] to erase the fax number, then press [OK]. TEL NUMBER ENTRY If you erase the fax number, the registered name is cleared automatically. 7 Press [Stop/Reset] to return to the standby mode.
Storing/Editing Coded Dial Codes Storing/Editing Coded Dial Codes This section describes how to register destinations for coded dial codes and to edit the registered coded dial codes. Registering Coded Dial Codes 1 2 Press [Menu]. Registering Destinations in the Address Book BOOK ADDRESS BOOK SET. 2 CODED DIAL 4 TEL NUMBER 123XXXXXXX Press [ ] or [ ] to select a coded dial code (00 to 99) for which you want to register the fax number, then press [OK].
Storing/Editing Coded Dial Codes 4 Press [ ] or [ ] to select the coded dial code (00 to 99) you want to edit, then press [OK]. Ex. CODED DIAL [*00]Canon C Erasing Coded Dial Codes 1 2 Press Press [ ] or [ ] to select
, then press [OK]. You can also select a coded dial code by [Coded Dial] followed by the pressing two-digit code. 5 Press [ ] repeatedly to go to the character you want to change, then press [Clear].6 Press and hold [Clear] to erase the fax number, then press [OK]. TEL NUMBER ENTRY If you erase the fax number, the registered name is cleared automatically. 7 Registering Destinations in the Address Book 3-8 Press [Stop/Reset] to return to the standby mode.
Storing/Editing Recipients for Group Dialing Storing/Editing Recipients for Group Dialing This section describes how to register destinations for group addresses and to edit the registered group addresses. Registering Group Addresses 5 Ex. The recipients must be registered in one-touch keys or coded dial codes beforehand. Press [Menu]. Press [ ] or [ ] to select
, then press [OK]. MENU 6 ADDRESS 3 NAME Canon BOOK 6 SET.Storing/Editing Recipients for Group Dialing Adding New Destination to Group 1 2 Press [Menu]. Press [ ] or [ ] to select
, then press [OK]. MENU 6 ADDRESS 3 BOOK Deleting Destination from Group 1 2 Press Press [ ] or [ ] to select , then press [OK]. MENU 6 ADDRESS SET. Press [ ] or [ ] to select , then press [OK]. 3 Registering Destinations in the Address Book Press [ ] or [ ] to select a group to edit, then press [OK].Storing/Editing Recipients for Group Dialing 7 Press [OK]. 6 Ex. NO.002=123XXXXXX [02]Canon E 8 Ex. NAME Canon Press [Stop/Reset] to return to the standby mode. Changing Group Name 1 2 Press Press [ ] or [ ] to select
, then press [OK]. Press [OK]. Ex. SET. Press [Stop/Reset] to return to the standby mode. GROUP DIAL [05]Canon Group Press [Menu]. Press [ ] or [ ] to select , then press [OK]. 3 BOOK SET.Storing/Editing Recipients for Group Dialing 5 Press [OK]. Ex. NAME Canon 6 Group [A] Press [Clear] repeatedly until all recipients are deleted, then press [OK]. NO.001= When you delete all destinations, the registered name is cleared automatically. Registering Destinations in the Address Book 7 3-12 Press [Stop/Reset] to return to the standby mode.
Copying 4 This chapter describes the copying features. Copying Overview of Copy Functions .......................................4-2 Basic Copying Method ................................................4-4 Canceling Copy Jobs....................................................4-5 Selecting Image Quality ..............................................4-6 Adjusting Density ........................................................4-8 Adjusting Automatically ...................................................
Overview of Copy Functions Overview of Copy Functions In addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1 mode, which reduces 2 page documents to fit on one sheet of paper. Copying (p. 4-6) (p.
Overview of Copy Functions (p. 4-10) (p. 4-18) Copying (p.
Basic Copying Method Basic Copying Method This section describes the basic procedure for copying. 1 Place documents on the platen glass or load them in the ADF. 3 Use – [numeric keys] to enter the desired copy quantity (1 to 99). Ex. 100% LTR TEXT/PHOTO 1 – The copy quantity appears on the right side of the display. – If you make a mistake when entering values, press [Clear] and enter the correct values. Copying You cannot change the copy quantity while the machine is copying.
Canceling Copy Jobs Canceling Copy Jobs You can cancel scanning or ongoing jobs. If you cancel a copy job during scanning, make sure to remove the document. 1 2 Press [Stop/Reset]. When the message appears, press [ ] to select . CANCEL < YES COPYING? NO > Copying The job is canceled, and the copy quantity is reset.
Selecting Image Quality Selecting Image Quality You can adjust the image quality of copies according to the types of documents. A correct selection is necessary for the optimal reproduction of the colors of the document. These settings return to the default values if the machine remains idle for a certain period of time [Stop/Reset]. or if you press The default settings is . Copying – Combinations of these four modes (TEXT/PHOTO, TEXT, PHOTO, TEXT/PHOTO+) cannot be selected at the same time.
Selecting Image Quality 4 Use – [numeric keys] to enter the desired copy quantity (1 to 99). Ex. 100% 5 Press LTR TEXT/PHOTO 1 [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK].
Adjusting Density Adjusting Density You can adjust the density to the most appropriate level for the document either automatically or manually. The default setting is (5). Copying Adjusting Automatically You can adjust the density to the most appropriate level for the document automatically. 1 3 Press [Density] twice to select , then press [OK]. DENSITY AUTO Place documents. The image quality is automatically set to .
Adjusting Density Adjusting Manually You can adjust the density to the most appropriate level for the document manually. 1 5 Use – [numeric keys] to enter the desired copy quantity (1 to 99). Ex. 100% Place documents. 6 Press LTR TEXT/PHOTO 1 [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. 2 3 4 Press Copying For details, see “Placing Documents,” on p. 2-4. [COPY].
Enlarge/Reduce Images Enlarge/Reduce Images You can convert a standard-sized document to a different standard-sized copy (preset zoom), or you can enlarge or reduce images in 1% increments (custom copy ratio). The default setting is <100%>. Copying Preset Zoom 3 You can enlarge or reduce standard size documents to another standard paper size. 1 Place documents. For details, see “Placing Documents,” on p. 2-4. 2 4-10 Press [COPY]. Press PRESET - [Enlarge/Reduce].
4 Press [ ] or [ ] to select the copy ratio, then press [OK]. 1 Place documents. Ex. PRESET RATIO 78% LGL – – – – – – LTR <200% MAX.> <129% STMT → LTR> <100%> <78% LGL → LTR> <64%> <50% MIN.> For details, see “Placing Documents,” on p. 2-4. 5 Use – [numeric keys] to enter the desired copy quantity (1 to 99). Ex. 78% 6 Press LTR TEXT/PHOTO [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page.
Enlarge/Reduce Images 5 Use – [numeric keys] to enter the desired copy quantity (1 to 99). Ex. 95% 6 Copying 4-12 Press LTR TEXT/PHOTO 1 [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK].
Collating Copies Collating Copies You can sort copies into sets arranged in page order. This function is useful when making handouts for meetings. This feature can be used together with both “2-Sided Copying,” (see p. 4-18) and “Multiple Documents onto One Sheet (2 on 1),” (see p. 4-15). The default setting is . Copying 1 Place documents. 2 Press [COPY]. If is set to in in , skip to step 4. For details, see “Placing Documents,” on p. 2-4.
Collating Copies 3 Press [Collate/2 on 1]. COLLATE/2 ON 1 COLLATE – If you want to use and “2 on 1 Combination” (see p. 4-15) at the same time, select , then press [OK]. – If you want to use and the 2sided copying at the same time, go to step 3 of “1 to 2-Sided Copying” (see p. 4-19), “2 to 2Sided Copying (MF4380dn Only)” (see p. 4-20) or “2 to 1-Sided Copying (MF4380dn Only)” (see p. 4-21). 4 Use – [numeric keys] to enter the desired copy quantity (1 to 99).
Multiple Documents onto One Sheet (2 on 1) Multiple Documents onto One Sheet (2 on 1) This mode enables you to reduce two-page documents to fit on one sheet of paper (1-sided/ 2-sided). Copying 2 on 1 Combination 2 on 1 mode automatically reduces two documents to fit on the selected paper size. You can make wellorganized copies by copying multiple documents onto one sheet. This mode enables you to cut print costs by saving copy papers, and it is also useful for saving space.
Multiple Documents onto One Sheet (2 on 1) 2 3 Press Press [Collate/2 on 1] repeatedly to select <2 ON 1>, then press [OK]. COLLATE/2 Copying 4 ON 1 2 ON 1 You can make a copy of a 2-sided card onto one side of a paper. This mode is useful when copying ID cards. – If you want to use <2 ON 1> and “Collating Copies” (see p. 4-13) at the same time, select , then press [OK].
Multiple Documents onto One Sheet (2 on 1) 4 Use – [numeric keys] to enter the desired copy quantity (1 to 99). Ex. 100% 5 6 Press * LTR TEXT/PHOTO 1 [start]. Turn and place the card. – Place the card as indicated below. Copying – Align the center of a card with the arrow mark. 7 Press [start].
2-Sided Copying 2-Sided Copying This mode enables you to make 2-sided copies from 1-sided documents. This enables you to cut print costs in half when copying in large quantities. This feature can be used together with both “Collating Copies” (see p. 4-13) and “2 on 1 Combination” (see p. 4-15). The default setting is .
2-Sided Copying 1 to 2-Sided Copying You can make 2-sided copies from 1-sided documents. 1 4 Press [ ] or [ ] to select or , then press [OK]. TYPE Place documents. OF OUTPUT BOOK TYPE – : The front and back sides of the copy will have the same top-bottom orientation. – : The front and back sides of the copy will have the opposite topbottom orientation. For details, see “Placing Documents,” on p. 2-4. 2 3 Press [COPY].
2-Sided Copying 6 Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. – To cancel all settings, press [Stop/Reset]. – When you switch the mode by pressing the mode keys such as [FAX], all settings will be canceled. If you want to keep the settings, store the settings as follows: [Menu] → → → <2-SIDED> (See “COPY SETTINGS,” on p. 12-4.
2-Sided Copying 7 Press [Start]. 3 Press [2-Sided] to select <2 >1-SIDED>, then press [OK]. 2-SIDED – To cancel all settings, press [Stop/Reset]. – When you switch the mode by pressing the mode keys such as [FAX], all settings will be canceled. If you want to keep the settings, store the settings as follows: [Menu] → → → <2-SIDED> (See “COPY SETTINGS,” on p. 12-4.) – You can skip steps 5 and 6.
Selecting Paper Size Group Selecting Paper Size Group This section describes how to select the paper size group. The default setting is . 1 2 Press [Menu]. Press [ ] or [ ] to select , then press [OK]. MENU 4 COPY Copying 3 SETTINGS Press [ ] or [ ] to select , then press [OK]. COPY SETTINGS 2 PAPER SIZE 4 GROUP Press [ ] or [ ] to select a paper size group, then press [OK].
Changing Standard Mode Changing Standard Mode The Standard mode is the combination of copy modes that the machine automatically [Stop/Reset] is pressed. You can change applies when the power is turned ON, or when the Standard mode to suit your needs. The default settings are the followings: – : – : (5) – : <100%> – : – <2-SIDED>: Press [Menu]. Press [ ] or [ ] to select , then press [OK].
Printing a Sample Page Printing a Sample Page This machine enables you to print a sample page. You can use this function to test how the printouts will look with current settings. – The paper size must be LTR. – The paper type must be Plain Paper (17 to 21 lb (64 to 80 g/m2)). – If the paper setting is not appropriate or the paper is not loaded correctly, printing does not start without any error messages. – You cannot cancel printing a sample page once printing has started.
Viewing Copy Settings Viewing Copy Settings You can check the current copy settings for , <2-SIDED>, <2 ON 1>, and . 1 Press [Job Cancel/Status Monitor] repeatedly to select , then press [OK]. VIEW SETTINGS The current settings for , <2-SIDED>, <2 ON 1>, and appear on the LCD display.
Copying 4-26
Fax 5 This chapter describes how to use fax functions. Specifying the Way of Printing When Toner Runs Out ..............................................................................5-34 Setting the Incoming Ring ........................................5-35 Receiving Documents Manually with an External Telephone (Remote RX) .............................................5-36 Activating the Remote Reception .............................. 5-36 Receiving Documents with the Remote Reception .................
Overview of Fax Functions Overview of Fax Functions In addition to the Super G3 fax function, you can send faxes from your computer. You can also forward received fax documents to specified destinations. (p. 5-13) (p. 5-16) (p. 5-24) Fax (p. 5-23) (p. 5-25) (p. 5-13) (p.
Overview of Fax Functions (p. 5-18) Fax (p. 5-41) (p.
Introduction to Using Fax Functions Introduction to Using Fax Functions This section describes the settings you need to make before using fax functions. Make sure to set the following items first: ● Your fax number Register your machine’s fax number. (See “Registering Your Machine’s Fax Number,” on p. 5-12.) ● Your personal name or company name Register your name or company name. (See “Registering the Machine’s Name,” on p. 5-12.) ● Time and date Set the current time and date.
Introduction to Using Fax Functions ● FaxOnly In this mode, the machine receives documents automatically. Select this mode if you use the machine for fax operations only, and not for voice communications using an external telephone. ● Before using this mode Simply set the receive mode to . (See “Selecting the Receive Mode,” on p. 5-10.) ● When an incoming call is received – With no external telephone connected to the machine: • For fax calls, the machine receives fax documents automatically.
Introduction to Using Fax Functions ● FAX/TEL In this mode, the machine receives documents automatically for fax calls and rings for telephone calls. ● Before using this mode Make sure to do the following: – Connect your external telephone to the machine. (See “Make Fax Settings,” in the Starter Guide.) – Set the receive mode to . (See “Selecting the Receive Mode,” on p. 5-10.
Introduction to Using Fax Functions ● AnsMode In this mode, the machine receives documents automatically for fax calls and your answering machine records a message for telephone calls. ● Before using this mode Make sure to do the following: – Connect your external telephone with built-in answering machine to the machine. (See “Make Fax Settings,” in the Starter Guide.) – Set your answering machine to answer after 1 to 2 rings. – Record a message on your answering machine.
Introduction to Using Fax Functions ● MANUAL In this mode, you can monitor all incoming calls by picking up the handset each time your telephone rings. This mode is a suitable option if you expect to use the machine mainly as a telephone, and only occasionally receive fax documents. ● Before using this mode Make sure to do the following: – Connect your external telephone to the machine. (See “Make Fax Settings,” in the Starter Guide.) – Set the receive mode to .
Introduction to Using Fax Functions ● DRPD DRPD (Distinctive Ring Pattern Detection) service assigns two or more telephone numbers with distinctive ring patterns to a single telephone line, allowing you to have both a fax number(s) and a telephone number(s) using only one telephone line. Your fax will automatically monitor incoming calls and based on the ring pattern, will let you know if the call is a fax or voice call. Set the fax ring pattern that matches the pattern assigned by your telephone company.
Introduction to Using Fax Functions Selecting the Receive Mode You can set the fax receive mode to suit your needs. The default setting is . 1 2 Press [Menu]. Press [ ] or [ ] to select , then press [OK]. MENU 5 FAX 3 SETTINGS Press [ ] or [ then press [OK]. ] to select , Fax MODE ④Press [ ] or [ ] to specify the duration (10 to 45 seconds) of ringing, then press [OK]. F/T Press [ ] or [ ] to select the desired receive mode, then press [OK].
Introduction to Using Fax Functions 5 Press [Stop/Reset] to return to the standby mode. If you cannot make telephone calls using an external telephone when the receive mode is set to , make the settings described below. [MENU] → → → set to . If the problem persists, set to . * The default setting is .
Introduction to Using Fax Functions Registering the Machine’s Name Your name or company’s name must be registered as the machine’s name. When you send a document, the name that you registered is printed as the sender’s name on the recipient’s paper. 1 2 Press 3 Your machine’s fax number must be registered. When you send a document, the number that you registered is printed on the recipient’s paper. 1 2 [Menu]. Press [ ] or [ ] to select , then press [OK].
Sending Fax Documents Sending Fax Documents This section describes the settings and procedures for sending fax documents. Basic Methods for Sending Faxes This section describes the flow of sending faxes. 1 5 Place documents. Press [Start]. When you place the documents on the platen glass, press [ ] or [ ] to select the document size, then press [Start] for each document. When scanning is complete, press [OK] to start sending.
Sending Fax Documents 2 Place documents in the ADF. 9 When you hear a high-pitched signal, press [Start], then hang up the handset. Scanning starts, and the scanned data is sent to the specified destination when scanning is complete. Switching Temporarily to Tone Dialing 3 4 Press [FAX]. Adjust any necessary settings for your documents. For details, see “Adjusting Density,” on p. 5-23, “Selecting Image Quality,” on p. 5-24, and “2-Sided Document (MF4380dn Only),” on p. 525.
Sending Fax Documents 5 Enter the numbers requested by the information service using – [numeric keys]. 4 Enter the international access code using – [numeric keys]. Ex. =012 Ex. =031XXXXXT789# For details on international access codes, contact your local telephone company. 6 If you want to receive faxes, press [Start]. If you are using the external telephone, hang up the handset after pressing [Start]. 5 [Redial/Pause] Ex.
Sending Fax Documents Basic Methods for Sending PC Faxes 6 This section describes the flow of sending PC faxes. Make sure that the fax driver is installed. For details on the fax driver settings, see “Fax,” in the e-Manual. – The number of recipients to which you can send simultaneously depends on the conditions of cover sheet attachment. For more information, click [Help] in the bottom righthand corner of the fax driver window to view the online help.
Canceling Sending Fax Documents Canceling Sending Fax Documents Follow this procedure to cancel a transmission in progress. You can also cancel a transmission from the Status Monitor screen. (See “Checking/Deleting Fax Transmission Documents,” on p. 545.) 1 2 Press [Stop/Reset] during transmission. When the message appears, press [ ] to select . CANCEL < YES DURING TX/RX? NO > Fax – For sending jobs, remove any unscanned documents from the ADF.
Specifying Destinations Specifying Destinations This section describes how to specify a fax destination. You can select a destination stored in a one-touch key or coded dial codes, or specify a new destination. Specifying a New Fax Number You can specify a new fax number using [numeric keys] and [Tone]. 1 – , 4 =031XXXXXX Place documents. If you enter a wrong number when specifying a [Stop/Reset]. fax number, press Fax Press [FAX]. Adjust any necessary scan settings for your documents.
Specifying Destinations Using the One-Touch Keys You can specify up to eight destinations using onetouch Keys. To use this feature, you need to first register destinations in onetouch Keys. (See “Registering One-Touch Keys,” on p. 3-3.) 1 Place documents. 5 Press [Start]. When you place the documents on the platen glass, press [ ] or [ ] to select the document size, then press [Start] for each document. When scanning is complete, press [OK] to start sending.
Specifying Destinations 5 Enter the desired two-digit code (00 to 99) with – [numeric keys]. 3 For details, see “Adjusting Density,” on p. 5-23, “Selecting Image Quality,” on p. 5-24, and “2-Sided Document (MF4380dn Only),” on p. 525. Ex. =031XXXXXX [02]sales If you entered a wrong code, press Reset], then try again from step 3. 6 Press [Stop/ 4 [Start]. Fax Group Dialing enables you to specify a group of registered destinations in one-touch keys.
Specifying Destinations 2 3 Press [FAX]. 6 Press [Address Book] repeatedly to select or , then press [OK]. NAME NAME DDD – [ – [ 7 SEARCH [A] ]: Displays recipients in alphabetical order. ]: Displays recipients in reverse order. When the desired recipient is displayed, press [OK]. Ex. =031XXXXXX [01]DDD SEARCH – : Searches a destination by name. – : Searches a destination by fax number.
Specifying Destinations 1 Place documents. 5 Repeat step 4 to enter all required recipients. To check all the specified destinations, press [ ] to scroll the display. or [ 6 2 3 Press Press [ ] or [ ] to select , then press [OK]. Fax Specify the destination. NO.001= Use – , [numeric keys] and [Tone], one-touch keys, coded dial codes, or [Address Book] to specify destinations. – You can enter up to 16 different fax numbers using – , [numeric keys] and [Tone].
Adjusting Density Adjusting Density You can adjust the density to the most appropriate level for the document you send. 1 5 Place documents. Specify the destination and send your documents. For details, see “Specifying Destinations,” on p. 518. Fax 2 3 4 Press [FAX]. Press [Density]. Press [ ] or [ then press [OK]. DENSITY -LT – [ – [ ] to adjust the density, DK+ ]: to make light documents darker. ]: to make documents lighter.
Selecting Image Quality Selecting Image Quality You can adjust the image quality of the document you send. The higher image quality you set, the better the output will be, but the longer the transmission will take. The default setting is . 1 Place documents. This setting returns to the default after all documents are scanned. If you want to keep the setting, see “Changing Standard Mode,” on p. 5-29. 4 Specify the destination and send your documents.
2-Sided Document (MF4380dn Only) 2-Sided Document (MF4380dn Only) You can set the machine to automatically turn over 2-sided documents that are placed in the ADF, and scan each side separately. 1 Place documents in the ADF. 2 3 Press [FAX]. Fax Press [2-Sided] repeatedly to select the binding type, then press [OK]. 2-SIDED BOOK – <2-SIDED BOOK>: The front and back sides of the document have the same top-bottom orientation.
Redialing When the Line Is Busy Redialing When the Line Is Busy If the recipient’s line is busy or if there is no answer, you can redial the same fax number manually or set the machine to redial automatically. Redialing Manually 1 Place documents. Redialing Automatically Auto Redial enables the machine to automatically redial the recipient’s fax number if the recipient cannot be reached due to a busy line, or if a sending error occurs. Auto Redial can be turned or .
Redialing When the Line Is Busy 4 Press [ ] or [ ] to select , then press [OK]. TX 1 5 SETTINGS AUTO REDIAL Press [ ] or [ press [OK]. AUTO 6 ] to select , then REDIAL ON Use [ ] or [ ] or – [numeric keys] to enter the number of redials (1 to 10 times) the machine will make, then press [OK]. Ex. REDIAL TIMES 1TIMES Fax Regardless of the number you entered, the machine makes only one redialing attempt if it does not detect a busy signal.
Checking the Dial Line before Sending Checking the Dial Line before Sending The following redirection problem may happen with certain kinds of fax machines on the market made by companies other than Canon. The DIALING LINE CHCK mode prevents this rare occurrence from happening.
Changing Standard Mode Changing Standard Mode This mode enables you to specify the standard scan settings for density and image quality. 1 2 Press [Menu]. Press [ ] or [ ] to select , then press [OK]. MENU 5 FAX 3 SETTINGS Press [ ] or [ ] to select , then press [OK]. 4 Fax FAX SETTINGS 2 USER SETTINGS Press [ ] or [ ] to select , then press [OK].
Send Start Speed Send Start Speed This function enables you to change the send start speeds, which is useful when there is difficulty initiating the sending of a document. The default setting is <33600bps>. 1 2 Press [Menu]. 6 Press [ ] or [ ] to select , then press [OK]. MENU 11 SYSTEM SETTINGS Fax If the System Password has been set, enter the System Password using – [numeric keys], then press [OK]. 3 Press [ ] or [ ] to select , then press [OK].
Printing Received Documents on Both Sides of Paper Printing Received Documents on Both Sides of Paper You can print received documents on both sides of the paper you select. This enables you to save paper. The default setting is . You can print the received documents on both sides of the paper only when is set to or . The received documents are printed on one side of the paper when is not set to or . (See “Setting Paper Size and Type,” on p. 2-14.
Reducing a Received Document Reducing a Received Document You can set the machine to automatically reduce received documents so that the whole document is printed within the printable area of the paper. The default setting is . 1 2 Press Press [ ] or [ ] to select , then press [OK]. MENU 5 FAX Fax 3 6 [Menu]. SETTINGS Press [ ] or [ ] to select , then press [OK]. FAX SETTINGS 5 PRINTER SETTINGS 4 Press [ ] or [ ] to select , then press [OK].
Printing Footer Information on a Received Document Printing Footer Information on a Received Document You can set whether to insert the machine’s fax number and the sender information on received faxes. The default setting is . 1 2 Press [Menu]. Press [ ] or [ ] to select , then press [OK]. MENU 5 FAX Fax 3 SETTINGS Press [ ] or [ ] to select , then press [OK]. FAX SETTINGS 4 RX SETTINGS 4 Press [ ] or [ ] to select , then press [OK].
Specifying the Way of Printing When Toner Runs Out Specifying the Way of Printing When Toner Runs Out This function enables you to continue printing received fax documents or reports when the toner has run out. The default setting is . When is set to , the printed documents may be light or blurred because of lack of toner. The data is erased when the documents are printed out, so you cannot print the same documents again. 1 2 Press [Menu].
Setting the Incoming Ring Setting the Incoming Ring This function enables you to activate the ring alert of the external telephone if is set to . Selecting enables you to distinguish between the fax reception and answer voice calls when you pick up the external telephone while it is ringing. The default setting is . 1 2 Press [Menu]. Press [Stop/Reset] to return to the standby mode. Press [ ] or [ ] to select , then press [OK].
Receiving Documents Manually with an External Telephone (Remote RX) Receiving Documents Manually with an External Telephone (Remote RX) You can connect one external telephone to the machine. When the telephone rings with the machine in the MANUAL receive mode, you can use the external telephone to start receiving the document without walking over to the machine.
Receiving Documents Manually with an External Telephone (Remote RX) Receiving Documents with the Remote Reception Follow this procedure to receive fax documents using the remote reception. Before using the remote reception to receive fax documents, make sure the followings: – An external telephone is connected properly. – Your telephone is set to tone dialing. 1 2 When you receive a call, pick up the external telephone.
Selecting the Receive Mode for Printing Selecting the Receive Mode for Printing You can select whether the machine stores all received pages in the memory before printing them out or prints each page as it is received. The default setting is . 1 2 Press [Menu]. Press [ ] or [ ] to select , then press [OK]. MENU 5 FAX Fax 3 SETTINGS Press [ ] or [ ] to select , then press [OK]. FAX SETTINGS 4 RX SETTINGS 4 Press [ ] or [ then press [OK].
Rejecting Incoming Faxes from the Unidentified Senders Rejecting Incoming Faxes from the Unidentified Senders This function enables you to reject incoming faxes from senders who do not transmit their fax numbers (telephone numbers) to your machine. This can be useful when you do not want to receive direct mail (DM). The default setting is . 1 2 Press [Menu]. Press [ ] or [ ] to select , then press [OK].
Receive Start Speed Receive Start Speed This function enables you to change the receive start speeds, which is useful when there is difficulty initiating the receiving of a document. The default setting is <33600bps>. 1 2 Press [Menu]. 6 Press [ ] or [ ] to select , then press [OK]. MENU 11 SYSTEM SETTINGS Fax If the System Password has been set, enter the System Password using – [numeric keys], then press [OK]. 3 Press [ ] or [ ] to select , then press [OK].
Receiving Documents in Memory without Printing Out (Memory Lock Reception) Receiving Documents in Memory without Printing Out (Memory Lock Reception) Normally a document prints as soon as you receive it. However, there may be occasions when you want the machine to store all documents in memory until you are ready to print them. Locking the machine to receive and store all documents in memory is called memory lock reception. The default setting is . 1 2 Press [Menu].
Receiving Documents in Memory without Printing Out (Memory Lock Reception) 7 If you want to set or change a password for the Memory Lock mode, use – [numeric keys] to enter the memory reception password (up to seven digits), then press [OK]. Ex. PASSWORD 12 – If you set a password, it will be necessary to enter the password whenever you want to change the Memory Lock mode settings, or cancel the Memory Lock mode.
Printing All Documents Stored in the Memory Lock Reception Mode Printing All Documents Stored in the Memory Lock Reception Mode 1 2 Press [Menu]. Press [ ] or [ ] to select , then press [OK]. MENU 11 SYSTEM SETTINGS If the System Password has been set, enter the System Password using – [numeric keys], then press [OK]. Press [ ] or [ ] to select , then press [OK]. Fax 3 SYSTEM SETTINGS 4 COMMUNICATIONS 4 Press [ ] or [ ] to select , then press [OK].
Forwarding Received Fax Documents in Memory Forwarding Received Fax Documents in Memory You can redirect the fax documents received in memory to the specified destination. 1 Press [Job Cancel/Status Monitor] repeatedly to select , then press [OK]. TX/RX 2 STATUS Press [ ] or [ ] to select the job you want to transfer, then press [OK]. Fax 001 RX 123XXXXXX 3 Press [ ] or [ ] to select , then press [OK].
Checking/Changing the Status of Fax Documents in Memory Checking/Changing the Status of Fax Documents in Memory The Status Monitor screen enables you to view and change the status of fax documents in memory. Checking/Deleting Fax Transmission Documents 3 003 MEMORY TECO You can check the detailed information of fax documents currently being sent or waiting to be sent, then delete unwanted documents as necessary.
Checking/Changing the Status of Fax Documents in Memory Checking/Deleting Fax Reception Documents You can forward the selected job to another destination by selecting . For information on forwarding received documents, see “Forwarding Received Fax Documents in Memory,” on p. 5-44. You can delete the received documents in memory. You can also forward received documents in memory to a desired destination.
Printing 6 This chapter describes the basic print features. Overview of the Print Functions .................................6-2 Introduction to Using Print Functions .......................6-4 Printing Documents from a Computer.......................6-5 Scaling Documents ......................................................6-7 Printing Multiple Pages on One Sheet .......................6-9 2-Sided Printing .........................................................6-10 Checking and Canceling Print Jobs .
Overview of the Print Functions Overview of the Print Functions 2-sided printouts, collated printouts and enlarged/reduced printouts are available. (p. 6-7) Printing (p.
Overview of the Print Functions (p.
Introduction to Using Print Functions Introduction to Using Print Functions Make sure that the printer driver is installed. For installing the driver to send a print job to the machine over a network, see “Network Connection ((MF4380dn/MF4370dn Only)” in the Starter Guide, or “Network Connection (MF4380dn/MF4370dn Only)” in the e-Manual. For installing the driver to send a print job directly from your computer to the machine, see “USB Connection” in the Starter Guide, or “USB Connection” in the e-Manual.
Printing Documents from a Computer Printing Documents from a Computer This section is the explanation of the basic procedure for printing from a computer (printer driver). Make sure that the printer driver is installed on your computer. To check if the driver is installed, see “Set Up Computers and Software” in the Starter Guide, or “Set Up Computers and Software” in the e-Manual. For details on the printer driver settings, see Online Help.
5 Click [Print]. Printing begins. If you want to cancel printing, see “Checking and Canceling Print Jobs,” on p. 6-11.
Scaling Documents Scaling Documents You can enlarge or reduce documents to match the output paper size, such as reducing a document created in LTR size to print on STMT, or enlarging a document created in STMT size to print on LTR. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually. – Depending on the selected page size and printer model you are using, you may not be able to magnify the document.
Scaling Documents 3 Select the output size of the document from [Output Size]. The document is scaled automatically according to the settings made in [Page Size] and [Output Size]. 4 If you want to increase or decrease the magnification manually, select [Manual Scaling] → specify the scaling ratio for [Scaling]. Printing If the ratio is less than 25% or more than 200%, the document is printed without scaling on the paper specified in [Output Size].
Printing Multiple Pages on One Sheet Printing Multiple Pages on One Sheet This mode enables you to reduce multiple pages to fit onto one sheet of paper. You can make well-organized documents by editing multiple materials onto one sheet. And you can cut down print costs by saving papers, and it is also useful for saving space. – Although there may be a function for printing multiple copies depending on the application you are using, do not use it together with this function.
2-Sided Printing 2-Sided Printing 2-sided printing enables you to make 2-sided printouts. You can cut down print costs by half when copying in large quantities. The display may differ according to the operating system or the model of the machine. 1 2 Open the document you want to print from the application. 4 Select [2-sided Printing] from [Print Style]. 5 Select binding edge for the paper printout from [Binding Location]. 6 On the [Print] dialog box, click [Print] or [OK].
Checking and Canceling Print Jobs Checking and Canceling Print Jobs You can check the status of print jobs and cancel a job before the printing starts. Make sure that the Processing/Data indicator is on or blinking. When the Processing/Data indicator is off, there are no jobs in the memory of the print job status. 1 Press [Job Cancel/Status Monitor] repeatedly to select or , then press [OK]. PRINT ] or [ ] to select .
Printing 6-12
Scanning 7 This chapter describes how to use scanner functions. Overview of Scanner Functions..................................7-2 Introduction to Using Scanner Functions..................7-3 For Scanning Documents to a Computer Connected with USB Cable ..............................................7-3 For Scanning Documents from a Networked Computer (MF4380dn/MF4370dn Only) ....................7-3 Basic Scanning Operations .........................................
Overview of Scanner Functions Overview of Scanner Functions You can retrieve documents scanned with this machine to your computer connected with a USB cable. You can also scan documents over the network. * MF4350d is not supported for scanning documents over the network.
Introduction to Using Scanner Functions Introduction to Using Scanner Functions This section describes the things that you must do before using scanner functions. Make sure to set the following items first: For Scanning Documents to a Computer Connected with USB Cable ● USB scanner driver Install the USB scanner driver for scanning via USB. (See “Set Up Computers and Software,” in the Starter Guide or “Setting Up the Machine,” in the e-Manual.
Basic Scanning Operations Basic Scanning Operations This section describes the basic procedures for scanning documents. Scanning Documents to a Computer Connected with USB Cable This section describes the basic procedure for using the operation panel of the machine to scan via USB. Scanned documents are transmitted via USB to your computer. – Your machine must be connected via USB and the USB scanner driver must be loaded to scan.
Basic Scanning Operations – Sending documents from a computer and scanning documents over the network cannot be processed at the same time. If this happens, these documents are handled differently depending on the following: • If you send PC documents when the machine is scanning documents, the machine scans documents first, then starts sending the PC documents when scanning is complete. • If you scan documents when the machine is sending PC documents, scanning is canceled.
Scanning 7-6
Network (MF4380dn/ MF4370dn Only) 8 This chapter describes what the network is, what you can do with the network, and what you have to do to use the machine with the network. Flowchart for Setting Up Network .............................8-2 What is the Network? ..................................................8-3 Overview of Network Functions .................................
Flowchart for Setting Up Network Flowchart for Setting Up Network Follow the procedures in the flowchart below to set up each network function.
What is the Network? What is the Network? In the computer field, a network is a system of interconnected computers that communicate with each other. This machine uses LAN. LAN is the abbreviation for “Local Area Network” and means a network within a limited area (in an office, for example).
Overview of Network Functions Overview of Network Functions This section describes actions you can perform using the network function.
Settings from a PC (MF4380dn/MF4370dn Only) 9 This chapter describes how to use Remote UI functions. Overview of Remote UI ...............................................9-2 Starting the Remote UI................................................
Overview of Remote UI Overview of Remote UI The Remote UI enables you to check the machine’s status and manage the machine’s functions from a Computer on the network using a web browser. Using the computer keyboard, the management process, such as entering addresses to the address book will be easier.
Overview of Remote UI By using Remote UI, you can set and confirm following functions.
Starting the Remote UI Starting the Remote UI To start the Remote UI, follow the procedure described below. Before you start the Remote UI, perform the following: – Select in located in the , and verify the IP address of the machine. If you do not know the IP address, consult with your network administrator.
Starting the Remote UI 4 ■ In case that system manager password is set: Enter the required data. The required data differ depending on the authentication mode you are using. ① Select [Administrator Mode] or [End-User Mode]. ■ For default settings: ① Select [Administrator Mode] or [End-User Mode]. If you want to change various settings, select [Administrator Mode]. Selecting [End-User Mode], you cannot change the settings. If you want to change various settings, select [Administrator Mode].
Starting the Remote UI 6 Settings from a PC (MF4380dn/MF4370dn Only) 9-6 Operate the Machine. Now you can manage the machine on the web browser. For details, see “Settings from a PC,” in the eManual.
Maintenance 10 This chapter describes how to perform routine cleaning operations, and replace toner cartridge. Maintenance Cleaning the Machine ...............................................10-2 Exterior ................................................................................. 10-2 Interior .................................................................................. 10-2 Fuser Roller.......................................................................... 10-5 Scanning Area .............
Cleaning the Machine Cleaning the Machine Note the following before cleaning your machine: – Make sure no documents are stored in memory, then turn OFF the main power switch and disconnect the power cord. – Use a soft cloth to avoid scratching the components. – Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges. Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine.
Cleaning the Machine Lift the scanning platform (A) until it is locked. (You will hear an audible “click.”) 4 Hold the grip (A) on the right front side of the toner cover. 5 Open the toner cover. 6 Remove the toner cartridge. – Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact” on. They become very hot during use. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth.
Cleaning the Machine 7 Use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior. 9 Insert the toner cartridge so that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. 10 Push the toner cartridge to make sure it is properly set in the machine. 11 Hold the grip (A) on the right front side of the toner cover.
Cleaning the Machine 12 Close the toner cover. Fuser Roller If black streaks appear with printing, the fuser roller in the main unit may be dirty. Should this occur, clean the fuser roller in the following procedure. The roller should also be cleaned each time the toner cartridge is replaced. Load a sheet of blank LTR paper into the multi-purpose tray and start cleaning. 13 Lower the scanning platform. – Use standard paper as the cleaning paper. – Cleaning the roller takes approximately 130 seconds.
Cleaning the Machine ■ For MF4350d 4 Press [ ] or [ ] to select , then press [OK]. ADJUST./CLEANING 1 FIX.UNIT CLEANING 2 Open the ADF. 3 Clean the platen glass and the underside of the ADF with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Cleaning starts. Throw away the cleaning paper after use. Scanning Area Maintenance Keep the scanning area clean to avoid dirty copies or faxes to be sent.
Cleaning the Machine 4 Close the ADF. 3 Clean the rollers (A) inside the ADF with a cloth dampened with water. Then wipe the area with a soft, dry cloth. Be careful not to get your fingers caught. Do not dampen the cloth too much, as this may tear the document or damage the machine. ● ADF (For MF4380dn) If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller.
Cleaning the Machine ● ADF (For MF4370dn/MF4350d) If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ADF scanning area and roller. 1 2 4 Close the ADF cover. Turn OFF the main power switch and disconnect the power cord. Open the ADF cover. Be careful not to get your fingers caught. 5 3 Clean the rollers (A) inside the ADF with a cloth dampened with water.
Replacing the Toner Cartridge Replacing the Toner Cartridge This section describes how to replace or handle the toner cartridges and precautions on storing them. When a Message Appears Toner cartridges are consumable products. If the toner is running low or out during printing, a message appears in the display. Message When it is Displayed Contents and Remedies The toner is running low. – Distribute toner in the toner cartridge. (See “Redistributing Toner,” on p. 10-10.
Replacing the Toner Cartridge Redistributing Toner 3 Hold the grip (A) on the right front side of the toner cover. 4 Open the toner cover. 5 Remove the toner cartridge. When the toner is running low, the message appears on the display, redistribute toner in the toner cartridge. We recommend that you prepare a new toner cartridge for future replacement with ease. Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact” on.
Replacing the Toner Cartridge 6 Gently rock the toner cartridge several times to evenly distribute toner inside. 7 Hold the toner cartridge by its handle (A). Insert the toner cartridge so that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. 9 Push the toner cartridge to make sure it is properly set in the machine. 10 Hold the grip (A) on the right front side of the toner cover.
Replacing the Toner Cartridge 11 12 Close the toner cover. Lower the scanning platform. Replacing the Toner Cartridge with a New One When the message appears, replace the toner cartridge with a new one. When toner empty error occurs while receiving fax, printing fax is interrupted and the received data will be stored in the memory. If you set to , you can keep printing fax documents or reports without replacing the toner cartridge.
Replacing the Toner Cartridge Lift the scanning platform (A) until it is locked. (You will hear an audible “click.”) 3 Hold the grip (A) on the right front side of the toner cover. 4 Open the toner cover. 5 Remove the toner cartridge. Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact” on. They become very hot during use.
Replacing the Toner Cartridge 6 Take out the new toner cartridge from the protective bag. Do not open the drum protective shutter (A). Print quality may deteriorate if the drum surface is exposed to light or is damaged. 8 Place the toner cartridge on a flat surface and pull the seal completely out. Do not pull the seal out at an angle. – If toner is adhered on the removed seal, be careful that your hands or clothes do not get dirty from touching the toner.
Replacing the Toner Cartridge 9 Hold the toner cartridge by its handle (A). 10 Insert the toner cartridge so that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. 11 Push the toner cartridge to make sure it is properly set in the machine. 12 Hold the grip (A) on the right front side of the toner cover. Do not open the drum protective shutter (A) on the toner cartridge.
Replacing the Toner Cartridge Maintenance 10-16 13 Close the toner cover. 14 Lower the scanning platform. – Be careful not to get your fingers caught. – If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine.
Recycling Used Cartridges Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called “The Clean Earth Campaign”. This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use, to remanufacture new cartridges which, at the same time, keeps the environment cleaner by reducing landfill waste. Complete details concerning this program are enclosed in each Cartridge box.
Recycling Used Cartridges U.S.A. PROGRAM ● Packaging Maintenance ■One Box Return To receive your free eight cartridge collection box: Call 1-800-OK-CANON or Visit www.usa.canon.com/cleanearth/return OR Place as many cartridges as possible into one box. Carefully seal the box with tape; OR Place an empty toner cartridge in the box that contained your new toner cartridge.
Recycling Used Cartridges ■Bundled Return Bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exceed UPS specifications (See Below). Maximum weight = 70 pounds Maximum length = 108 inches Maximum girth (length + 2 x width + 2 x height) = 130 inches Please Note: Do not send defective cartridges for replacement. Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty.
Recycling Used Cartridges ● Shipping Make sure the UPS A.R.S. label is applied. ■UPS Pick-up Give the shipment to your UPS driver when you receive your next regular delivery. Call 1-800-PICK-UPS for Drop-Off options in your area. By using either of the above methods of shipment, your used cartridge(s) will be forwarded to the Canon Cartridge Collection Center at no charge to you. Residents of Alaska and Hawaii: Do not use UPS authorized return label. Alternative return service with the U.S.
Recycling Used Cartridges Canadian Program – Programme au Canada ■Single Box Return ● Repackage the empty toner cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. ● Place the empty toner cartridge in the box from your new toner cartridge. Seal the box. ● Apply the Canon Canada Inc./ Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon pays the postage.
Recycling Used Cartridges ■Volume Box Return (Maximum 8 Cartridges) We encourage you to use this option as a more efficient way to ship cartridges. ● Please tape your eight cartridges together and place them in a box. ● Apply the Canon Canada Inc. / Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon pays the postage. ● Deliver to any local Canada Post outlet or franchise.
Transporting the Machine Transporting the Machine This section describes the required procedures before transporting the machine. For MF4380dn/MF4370dn Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. 1 2 3 Turn OFF the main power switch. 4 Hold the front side of the operation panel with your hands. 5 Lift the scanning platform (A) until it is locked. (You will hear an audible “click.
Transporting the Machine 8 Remove the toner cartridge. 9 Hold the grip (A) on the right front side of the toner cover. 10 Close the toner cover. 11 Lower the scanning platform. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. – Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. Maintenance Always hold the toner cartridge by its handle.
Transporting the Machine 12 Remove the dust cover from the paper cassette. 13 Open the front panel of the paper cassette. 15 Remove the paper cassette by lifting up the front-end of the paper cassette and pulling it forward. 16 Detach the Document feeder tray. 14 Remove the paper from the paper cassette. 17 Make sure all the covers are closed. Maintenance For MF4380dn, skip to step 17.
Transporting the Machine 18 Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration below. – Do not lift the machine by any of its attachments. Dropping the machine can cause personal injury. – If you have a back problem, make sure to check the weight of this machine before carrying. (See “Specifications,” on p. 13-2.) 3 If you are using the output tray extension, fold the paper stopper, and then push the output tray extension into the machine.
Transporting the Machine 6 Hold the grip (A) on the right front side of the toner cover. 7 Open the toner cover. 8 Remove the toner cartridge. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. – Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. Maintenance Always hold the toner cartridge by its handle.
Transporting the Machine 9 Hold the grip (A) on the right front side of the toner cover. Maintenance 10 Close the toner cover. 11 Lower the scanning platform. Be careful not to get your fingers caught. 10-28 12 Remove the dust cover from the paper feeding tray. 13 Remove the paper from the paper feeding tray. 14 Store the dust cover inside the machine.
Transporting the Machine Push the paper guide rail, and then close the paper feeding tray. 16 Detach the Document feeder tray. 17 18 Make sure all the covers are closed. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration below. Maintenance 15 – Do not lift the machine by any of its attachments. Dropping the machine can cause personal injury. – If you have a back problem, make sure to check the weight of this machine before carrying.
Maintenance 10-30
Troubleshooting 11 This chapter describes how to respond to paper and document jams, as well as to error messages. Clearing Jams .............................................................11-2 Document Jams ................................................................ 11-2 Paper Jams .......................................................................... 11-5 Error Messages.........................................................11-16 Error Codes ..................................................
Clearing Jams Clearing Jams When , or appears on the display, remove jammed paper from the machine first, then from the paper cassette or multi-purpose tray if necessary. Check the following if you experience repeated paper jams: – Fan and tap the paper stack on a flat surface before loading it in the machine. – Check that the paper you are using meets the requirements for use. (See “Paper Requirements,” on p. 2-6.
Clearing Jams Open the inner cover, holding it by its front tab (A). 6 Return the release lever (A) to its original position. 4 Lift the release lever (A) until it clicks into place. 7 Close the inner cover. 5 8 Close the ADF cover. Remove the jammed document. Troubleshooting 3 Be careful not to get your fingers caught. Do not force a jammed paper out of the machine as it may tear.
Clearing Jams 9 Open the ADF and then hold both sides of any jammed documents and gently pull them out. 10 Close the ADF. 2 Hold both sides of any jammed documents and gently pull them out straight upward. Do not pull the document forcefully as it may tear. Troubleshooting 3 Hold both sides of any jammed documents and gently pull them out. 4 Close the ADF cover. Be careful not to get your fingers caught. ● For MF4370dn/MF4350d 1 Open the ADF cover. Be careful not to get your fingers caught.
Clearing Jams 5 Open the ADF and then hold both sides of any jammed documents and gently pull them out. Paper Jams When or appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary. ● MF4380dn/MF4370dn 6 1 Hold the front side of the operation panel with your hands. 2 Lift the scanning platform (A) until it is locked. (You will hear an audible “click.”) Close the ADF.
Clearing Jams 3 Hold the grip (A) on the right front side of the toner cover. Troubleshooting 4 Open the toner cover. 5 Remove the toner cartridge from the machine. – Do not touch the rollers and parts which have labels “CAUTION! Hot surface avoid contact” on. They become very hot during use. – Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside of the machine.
Clearing Jams 6 Hold both sides of the jammed paper and gently pull it out. 8 Hold both sides of the jammed paper and carefully pull it out. 7 Gently pull the jammed paper between the fixing assembly (A) and transfer roller (B) until the leading edge emerges from the machine. 9 Hold the toner cartridge by its handle (A). – Do not touch the fixing assembly (A) as it becomes very hot during use. – Do not touch the transfer roller (B) as this can damage the machine.
Clearing Jams 10 11 Insert the toner cartridge so that the protrusion on the right side of the toner cartridge (A) fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. 13 Close the toner cover. 14 Lower the scanning platform. Push down the toner cartridge to make sure it is properly set in the machine. Troubleshooting – Be careful not to get your fingers caught. – If you cannot close the toner cover, do not force it to close.
Clearing Jams 16 17 Remove the paper in the paper cassette. Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ■ When feeding paper from the paper cassette: 19 Load the paper into the paper cassette. 20 Close the front panel of the paper cassette. Troubleshooting 18 ■ When feeding paper from the multipurpose tray: Open the front panel of the paper cassette.
Clearing Jams 21 Set the dust cover on the paper cassette. 22 Open the rear cover. This operation is required only when appears on the display. Troubleshooting 23 Hold both sides of the jammed paper and gently pull it out upward. 24 Close the rear cover. This operation is required only when appears on the display. Be careful not to get your fingers caught. To reset the machine, open the toner cover and then close it.
Clearing Jams ● For MF4350d Remove the dust cover from the paper feeding tray. 2 Remove the paper in the paper feeding tray. 3 Open the rear cover. Lift the scanning platform until it is locked (A), and open the printer cover (B). Troubleshooting 1 4 This operation is required only when appears on the display.
Clearing Jams 5 Remove the toner cartridge from the machine. Always hold the toner cartridge by its handle (A). Troubleshooting 11-12 – Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside of the machine. – To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. – Do not open the drum protective shutter on the toner cartridge.
Clearing Jams 8 Hold both sides of the jammed paper and carefully pull it out. 10 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ■ When feeding paper from the paper feeding tray: 9 Hold both sides of the jammed paper and gently pull it out upward. – This operation is required only when appears on the display.
Clearing Jams 11 Hold the toner cartridge by its handle. 14 Close the printer cover and lower the scanning platform. The arrow (A) on the toner cartridge should be facing away from you and pointing down. Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. 12 Insert the toner cartridge into the machine as far as it will go. Be careful not to get your fingers caught. 15 Close the rear cover.
Clearing Jams 16 Load the paper into the paper feeding tray. 17 Set the dust cover on the paper feeding tray. Troubleshooting After all the procedures are completed, the machine should be ready for operating. If the machine returns to the standby mode, troubleshooting has been successful. If the machine does not return to the standby mode, check if jammed paper is still left in the machine.
Error Messages Error Messages See the table below when the error and status messages appear on the display. Message Troubleshooting 11-16 Description Action AVAILABLE MEMORY nn% This message shows the percentage of the memory currently available. If you need more space, wait for the machine to send any documents in memory. Also print, send, or delete any documents stored in memory.
Error Messages Message Description Action The size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in for or . Load the correct size paper or change the paper size in for or . For details, see “If is displayed,” on p. 11-20. LOAD PAPER – No paper is loaded in the paper cassette or multipurpose tray when copying or printing. – Load paper correctly.
Error Messages Message Troubleshooting 11-18 Description Action PAPER JAM Paper jams have occurred in the machine. appears alternately. Clear the paper jam (See “Clearing Jams,” on p. 11-2) and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to resume the current job. PAPER JAM OPEN REAR COVER Paper jams have occurred in the machine. appears alternately.
Error Codes Error Codes An error code is a four-digit code shown on an ERROR TX REPORT or an RX REPORT when an error occurs. For details on reports, see “Introduction of the Machine,” in the e-Manual. See the table below for individual error codes. Error Code Description Action Transmission was manually canceled on the machine. Resend the document if necessary. 00A1 There is a document jam. Clear the document jam. 00FF All redialing attempts have failed.
If is displayed If is displayed When appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in for or . You need to load the correct size paper or change the paper size in for or . For print jobs, you need to specify the paper size from your computer.
If a Power Failure Occurs If a Power Failure Occurs If a power failure occurs, you cannot copy, scan, or print documents. ● For fax operations in a power failure – You cannot send and receive documents. – Depending on your telephone, you may not be able to make telephone calls. – You can receive telephone calls from the telephone connected to the machine.
If You Cannot Solve a Problem If You Cannot Solve a Problem This section describes the customer support services. Customer Support (U.S.A.) If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is also available 24 hours a day at the website http://www.canontechsupport.com.
Machine Settings 12 This chapter describes how to change and check the machine settings. Machine Settings .......................................................12-2 Printing USER DATA LIST ................................................ 12-2 Accessing the Setting Menu ......................................... 12-2 Setting Menu .............................................................12-3 VOLUME CONTROL SETTINGS ...................................... 12-3 BROADCAST...................................
Machine Settings Machine Settings You can adjust the machine settings from the Setting Menu to customize the way the machine works. Printing USER DATA LIST To see the list of current settings, print out USER DATA LIST. 1 3 DATA LIST USER DATA LIST will be printed. Accessing the Setting Menu ] to select a submenu, VOLUME CONTROL 1 MONITOR VOLUME Press [Report] repeatedly to select , then press [OK]. USER Press [ ] or [ then press [OK].
Setting Menu Setting Menu The default settings are indicated in bold text. – Depending on the country of purchase, some settings may not be available. – The menus described in this section are based on the MF4370dn. Depending on the model of your machine, some settings may not be available and the number on the top of each menu may vary.
Setting Menu COPY SETTINGS Item Settings Applicable Page 1 STANDARD SETTINGS 1 IMAGE QUALITY – – – – TEXT/PHOTO TEXT PHOTO TEXT/PHOTO+ 2 DENSITY – AUTO – MANUAL (1–9 (5)) p. 4-23 3 ZOOM RATIO PRESET RATIO – – – – – – MANUAL 1 % increments.
Setting Menu FAX SETTINGS Item Settings Applicable Page 1 RX MODE p. 5-4 FAX/TEL p. 5-10 1 RING START TIME 4–30SEC (6SEC) 2 F/T RING TIME 10–45SEC (22SEC) 3 F/T SWITCH ACTION – RECEIVE – DISCONNECT MANUAL FaxOnly AnsMode DRPD – – – – – NORMAL RING DOUBLE RING SHORT-SHORT-LONG SHORT-LONG-SHORT OTHER RING TYPE 2 USER SETTINGS 1 UNIT TELEPHONE # Maximum 20 digits p. 5-12 2 UNIT NAME Maximum 32 characters p. 5-12 3 TEL LINE TYPE – TOUCH TONE – ROTARY PULSE p.
Setting Menu Item 2 REMOTE RX Settings – OFF – ON REMOTE RX ID Applicable Page p. 5-36 00–99 (25) 3 RX PRINT – MEMORY RX – PRINT RX p. 5-38 4 RX TERMINAL ID – OFF – ON p. 5-33 5 RX RESTRICTION – OFF – ON p. 5-39 1 RX REDUCTION – OFF – ON – CUT p. 5-32 2 2-SIDED PRINT – OFF – ON p. 5-31 3 CONT. PRINTING – OFF – ON p. 5-34 5 PRINTER SETTINGS ADDRESS BOOK SET. Item 1 1-TOUCH SPD DIAL NAME Settings Maximum 8 recipients Applicable Page p.
Setting Menu TIMER SETTINGS Item Settings HOUR (00–23) MINUTE (00–59) MONTH (01–12) DAY (01–28, 29, 30, 31) YEAR (00–99) Applicable Page 1 DATE&TIME SETTING – – – – – 2 DATE TYPE SELECT – MM/DD/YYYY – DD/MM YYYY – YYYY MM/DD 3 AUTO SLEEP – OFF – ON (3 – 30MIN. (5MIN.)) p. 1-16 4 DAYLIGHT SV.TIME – OFF – ON p.
Setting Menu ADJUST./CLEANING Item Settings 1 FIX.UNIT CLEANING Start cleaning. 2 SPECIAL MODE T – OFF – ON 3 SPECIAL MODE U – OFF – MODE1 – MODE2 4 SPECIAL MODE V – OFF – ON 5 SPECIAL MODE Y – OFF – ON 6 SPECIAL MODE Z – OFF – ON Applicable Page p.
Setting Menu SYSTEM SETTINGS Item Settings 1 SYS. MANAGER INFO 1 SYSTEM PASSWORD Seven digits Applicable Page e-Manual “Security” 2 DEVICE INFO 1 DEVICE NAME Maximum 32 characters 2 LOCATION Maximum 32 characters 3 NETWORK SETTINGS* e-Manual “Network Settings (MF4380dn/MF4370dn Only)” 1 TCP/IP SETTINGS 1 IPv4 SETTINGS 1 IP ADDRESS AUTO. – DHCP (ON/OFF) – BOOTP (OFF/ON) – RARP (OFF/ON) ON OFF 2 IP ADDRSSS IP address (000.000.000.000) 3 SUBNET MASK (000.000.000.
Setting Menu Item Settings 4 IP ADDRESS 4 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (000.000.000.000) 3 END IP ADDRESS IP address (000.000.000.000) 5 IP ADDRESS 5 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (000.000.000.000) 3 END IP ADDRESS IP address (000.000.000.000) 6 IP ADDRESS 6 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (000.000.000.000) 3 END IP ADDRESS IP address (000.000.000.
Setting Menu Item Settings 10 IP ADDRESS 10 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (000.000.000.000) Applicable Page e-Manual “Network Settings (MF4380dn/MF4370dn Only)” 3 END IP ADDRESS IP address (000.000.000.000) 6 DNS SETTINGS 1 DNS SERVER SET 1 PRIM. DNS SERVER IP address (000.000.000.000) 2 SECOND DNS SERVER IP address (000.000.000.000) 2 HOST/DOMAIN NAME 1 HOST NAME Maximum 47 characters 2 DOMAIN NAME Maximum 47 characters 3 DNS DYNAMIC SET 1 DNS DYNA.
Setting Menu Item Settings 6 SET IP ADD RANGE e-Manual “Network Settings (MF4380dn/MF4370dn Only)” OFF ON 1 IP ADDRESS 1 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH – OFF – ON (0-128 (64)) 2 IP ADDRESS 2 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 END IP ADDRESS IP address (0000:00
Setting Menu Item Settings 5 IP ADDRESS 5 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) Applicable Page e-Manual “Network Settings (MF4380dn/MF4370dn Only)” 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH – OFF – ON (0-128 (64)) 6 IP ADDRESS 6 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:000
Setting Menu Item Settings 9 IP ADDRESS 9 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH – OFF – ON (0-128 (64)) 10 IP ADDRESS 10 1 PERMIT/REJECT – REJECT – PERMIT 2 START IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH – OFF – ON (0-128 (64)) 7
Setting Menu Item 5 Bonjour SETTINGS Settings – OFF – ON 1 Bonjour NAME Maximum 63 digits (Canon MF43604390(DF:40:DE)) 2 PRIORITY PROTOCOL – LPR – RAW 6 USE HTTP – OFF – ON 7 PORT NO. SET.
Setting Menu Item Settings 4 VIEW IP ADDRSSS 1 IPv4 – 1 IP ADDRESS – 2 SUBNET MASK – 3 GATEWAY ADDRESS 2 IPv6 – 1 LINK LOCAD ADD (IP ADDRESS, PREFIX LENGTH) – 2 STATELESS ADD. 1 (IP ADDRESS, PREFIX LENGTH) – 3 STATELESS ADD. 2 (IP ADDRESS, PREFIX LENGTH) – 4 STATELESS ADD. 3 (IP ADDRESS, PREFIX LENGTH) – 5 STATELESS ADD. 4 (IP ADDRESS, PREFIX LENGTH) – 6 STATELESS ADD. 5 (IP ADDRESS, PREFIX LENGTH) – 7 STATELESS ADD.
Setting Menu Item 7 UPDATE FIRMWARE Settings Applicable Page This function is only used when the firmware needs to be updated.
Machine Settings 12-18
Appendix 13 Specifications.............................................................13-2 General ................................................................................. 13-2 Copier.................................................................................... 13-3 Printer ................................................................................... 13-3 Scanner (Scanning via USB) .......................................... 13-3 Scanner (Scanning via Network) ........................
Specifications Specifications General Appendix 13-2 Type Personal Desktop Power Source 120–127 V, 60 Hz (Power requirements differ depending on the country in which you purchased the product.) Power Consumption MF4380dn Maximum: Less than 630 W MF4370dn/MF4350d Maximum: Less than 620 W Warm-up Time MF4380dn/MF4370dn: Less than 12.0 sec.* MF4350d: Less than 10.0 sec.
Specifications Copier Scanning Resolution TEXT/PHOTO mode: 300 dpi × 300 dpi TEXT mode, PHOTO mode, TEXT/PHOTO+ mode: 600 dpi × 600 dpi Printing Resolution 600 dpi × 600 dpi Magnification 1:1 ± 1.0%, 1:2.00, 1:1.29, 1:0.78, 1:0.64, 1:0.50 Zoom 0.50–2.00, 1% increments First Copy Time Platen glass: less than 9.00 sec. (LTR) Copy Speed Direct: 23 cpm (LTR) No.
Specifications Scanner (Scanning via Network) Host Interface 100Base-TX/10Base-T System Requirements Windows 2000/XP/Server 2003/Vista/7/Server 2008 Device Driver TWAIN Facsimile Appendix Applicable Line Public Switched Telephone Network (PSTN)*1 Compatibility G3 Data Compression Schemes MH, MR, MMR Modem Speed 33.6 Kbps Automatic fallback Transmission Speed Approx. 3 seconds/page*2 at 33.6 Kbps, ECM-MMR, transmitting from memory Transmission/Reception Memory Maximum approx.
Index Index Symbols 2-sided copying 4-18 2-Sided key 1-8 2-sided printing 6-10 Clearing jams 11-2 Document jams 11-2 Paper jams 11-5 Clear key 1-8 Address Book key 1-9 Using 5-20 ADF 1-3 Coded dial codes Editing 3-6 Erasing 3-7 Registering 3-6 Using 5-19 Coded Dial key 1-9 AnsMode 5-7 Collate/2 on 1 key 1-8 A Collating Copies 4-13 B Copying 4-1 Basic receiving method 5-4 COPY key 1-8 Basic sending method Fax 5-13 PC fax 5-16 Broadcasting 5-21 Customer support Canada xiv, 11-22 U.S.A.
Index Document Copying 4-4 Jams 11-2 Placing 2-4 Receiving 5-4 Requirements 2-2 Scanning area 2-3 Sending 5-13 Document delivery tray 1-3 I Document feeder tray 1-3 J Documents stored in memory Checking 5-45, 5-46 Deleting 5-45, 5-46 DRPD 5-9 Jams Document 11-2 Paper 11-5 Job Cancel/Status Monitor key 1-8 If a power failure occurs 11-21 If you cannot solve a problem 11-22 Image quality Copying 4-6 Faxes 5-24 Image Quality key 1-8 Dust cover 1-3 L E Location xii Energy Saver key 1-8 Enlarge/Reduce
Index O R OK key 1-8 Rear cover 1-6 One-touch key Editing 3-3 Erasing 3-4 Registering 3-3 Using 5-19 One-touch keys 1-9 Receive mode AnsMode 5-7 DRPD 5-9 FAX/TEL 5-6 FaxOnly 5-5 MANUAL 5-8 Receive mode for printing 5-38 Operation panel 1-3 Fax operation panel 1-9 Main operation panel 1-7 Output tray 1-3 Redial/Pause key 1-9 Remote RX 5-36 Report key 1-8 Output tray extension 1-3 Overview Machine functions ii P Paper Jams 11-5 Loading 2-8 Printable area 2-7 Requirements 2-6 Paper cassette 1-3 S SC
Index Transporting the Machine 10-23 Troubleshooting Clearing jams 11-2 Error codes 11-19 Error messages 11-16 If a power failure occurs 11-21 If you cannot solve a problem 11-22 U USB port 1-6 Z Zoom ratio Custom copy ratio 4-11 Preset zoom 4-10 Appendix 13-8
CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD. 15F Jinbao Building No.
