D420 Basic Operation Guide

Troubleshooting

This chapter describes how to respond to paper and document jams, as well as to error messages.

Clearing Jams ...............................................................9-2

Document Jams ...................................................................9-2

Paper Jams .............................................................................9-5

Error Messages...........................................................9-16

If <LOAD CORRECT PAPER> is displayed .................9-18

Reloading the Paper ........................................................ 9-18

Changing the Paper Size Setting ................................9-18

If a Power Failure Occurs ...........................................9-19

If You Cannot Solve a Problem ..................................9-20

Customer Support (U.S.A.) ............................................. 9-20

Customer Support (Canada) ......................................... 9-20