User`s guide

Flashing print servers

Periodically, you may need to rewrite the flash memory inside one or more of your print servers. For

example, let's say Customer Support recommends you upgrade to a newer or different version of

firmware to solve a network printer problem.

You can also flash your print servers to take advantage of new functions available in the latest

version of firmware. Use MarkVision Professional to flash multiple print servers simultaneously.

Note: Not all print servers are supported.

All supported firmware (flash) files are available free of charge from Lexmark's Web site. You can

access the Web site by selecting Firmware (On the Web) from the All Tasks List, or by visiting

www.lexmark.com.

To flash Lexmark print servers

1 Download the latest flash files from the MarkVision Professional Web site. Store these files

in a safe place (C:\temp, for example).

2 Select the Firmware Download (Print Server) task from the All Tasks list, or click Actions →

Firmware Download (Print Server) from the menus.

3 Select the print servers you want to update.

4 Click New File to find the downloaded files (C:\temp, for example).

5 Click Start.

Warning: If the print server is turned off or reset during flashing, it may be damaged. For this reason,

try to perform flash operations at night, on holidays, or other times when printer traffic is very light.

Accomplish this using the Scheduling task.

Formatting storage devices

You can use the Storage Devices task to format a device’s hard disk or flash memory. If you select a

device in the Storage Devices task, changing the Job Buffer amount causes the hard disk to

reformat, erasing all files. Likewise, clicking the Format button for either the hard disk or the flash,

erases all files located in the device’s memory.

You can only copy or move files within a single device. For example, you can move a file from the

hard disk to the flash within a printer, but not to another printer.

Note: If Job Statistics is enabled, the file it creates and stores on the hard disk cannot be

deleted, therefore not allowing it to format. To format a disk that contains one of

these files, disable Job Statistics for the device, and then format the disk.