User`s guide

Contents
4
Changing printer settings ............................................................................. 58
Printer statistics ............................................................................................ 58
Checking printer status................................................................................. 59
Organizing devices ...................................................................................... 59
Viewing a print server's embedded web page.............................................. 60
Viewing all printers ....................................................................................... 61
Creating maps.............................................................................................. 61
Monitoring printer supplies ........................................................................... 62
Moving the MarkVision Server ..................................................................... 63
Finding the devices you want ...................................................................... 65
Flashing print servers................................................................................... 66
Formatting storage devices.......................................................................... 66
Chapter 5: MarkVision Messenger ............................................. 67
Installing MarkVision Messenger.................................................................. 67
How does MarkVision Messenger work? ..................................................... 67
How do I use MarkVision Messenger?......................................................... 73
Chapter 6: Troubleshooting........................................................ 87
Problems with user accounts and account groups....................................... 87
Problems with network devices.................................................................... 89
Problems with MarkVision Messenger ......................................................... 91
Problems with actions .................................................................................. 92
Miscellaneous problems............................................................................... 95
Chapter 7: Frequently Asked Questions.................................... 97
How do I get to the server after installing? ................................................... 97
How do I discover printers?.......................................................................... 98
Is IPX supported?......................................................................................... 99
Is there any way to speed up device discoveries?....................................... 99
How do I set up Printer Inventory? ............................................................... 99
How do I set up Job Statistics? .................................................................. 101
What are the differences between the Application and the Web Client? ... 102
What do the lines through some devices mean? ....................................... 102
How do I create a filter and apply it to a folder?......................................... 103