Printer Guide for imageCLASS 2300N

Responding to Error Messages
4-9
Tr oubleshooting
4
E677/6F-61 CALL FOR SERVICE
Cause An internal ROM check error.
Remedy If this error persists, contact your service representative.
E677/6F-7A CALL FOR SERVICE
Cause An SRAM error in the AIR (Automatic Image Refinement) chip.
Remedy If this error persists, contact your service representative.
DRAWER1 MISSING
Cause The drawer is not installed in the printer or is not correctly positioned.
Remedy Install the paper drawer in the printer. If the paper drawer is installed in the
printer, remove it, insert it again and make sure it is securely in position. (See
Chapter 6, "Routine Maintenance," in the Reference Guide.)
DRAWER2 MISSING
Cause The drawer is not installed in the printer or is not correctly positioned.
Remedy Install the paper drawer in the printer. If the paper drawer is installed in the
printer, remove it, insert it again and make sure it is securely in position. (See
Chapter 6, "Routine Maintenance," in the Reference Guide.)
LOAD <size> IN <trays> <Error Skip>
Cause The indicated paper size needs to be loaded in the indicated paper tray.
Remedy The specified paper source (drawer and stack bypass) must be loaded with the
requested paper size. To continue the print job, you may have to press [OK]. If a
paper source runs out of paper during printing, reloading the paper source will
allow the printer to continue printing. For manual feed, you need to press [OK]
to continue printing.
MEM ALLOC ERROR <Error Skip>
Cause There is not enough memory available to process the data and print the page. If
AUTOCONT is 'on' (CONFIG MENU), the print job will resume after 10
seconds.
Remedy If AUTOCONT is 'off', you must press [OK] to resume printing. Check the
printed page to ensure that it is complete. (See "AUTOCONT," on p. 3-22.)