Printer Guide for imageCLASS 2300N

Problems and Solutions Without Messages

4-7

Tr oubleshooting

Cause 3 The printer is plugged into an outlet shared with another electrical device

capable of generating noise, such as a photocopier, shredder or air conditioner.

Remedy Plug the printer into a different outlet or consult a qualiﬁed technician to install a

noise ﬁlter.

Printing overlap.

Cause If another print job starts before the current job is ﬁnished, the ﬂow of data from

the host computer has been interrupted for some reason, and a job timeout has

occurred. If data is not received for a speciﬁed length of time, the printer

initiates a job timeout and terminates the job. After the job timeout, the printer

automatically switches to the other interface when there is data waiting.

Remedy You may have to increase the I/O TIMEOUT setting or disable it in the

PARALLEL MENU, ETHERNET MENU or USB MENU. (See "I/O TIMEOUT," on

p. 3-29, p. 3-31, or p. 3-34.)

Data originally printed as one page now printing as two or more pages.

Cause If the time interval of the data sent by the software application to the printer is

longer than the time interval before the printer regards a job as completed (the

time to job timeout), the printer executes a job timeout, prints out only the data

that has already been received, and terminates the job even if it is only partially

completed. If the rest of the data is sent after the printer terminates the job, then

the printer receives the data as a new job and starts printing on new pages.

What was originally formatted to print on one page has been broken up into two

or more pages.

Remedy You may have to increase the I/O TIMEOUT setting or disable it in the

PARALLEL MENU, ETHERNET MENU or USB MENU. (See "I/O TIMEOUT," on

p. 3-29, p. 3-31, or p. 3-34.)