Printer Guide for imageCLASS 2300N

Problems and Solutions Without Messages

4-5

Tr oubleshooting

Cause 3 The printer could not receive the data from the host computer because the

printer took too long to process the current data in the printer.

Remedy You may have to increase the I/O TIMEOUT setting or disable it in the

ETHERNET MENU, PARALLEL MENU, or USB MENU, (See "I/O TIMEOUT,"

on p. 3-29, p. 3-31, or p. 3-34.)

Cause 4 The printer and host computer are not properly connected.

Remedy Check the cable connection at the host computer and printer. (See "Connecting

to a Computer," on p. 1-6.)

Cause 5 A failure occurred in the printer.

Remedy Take appropriate measures according to the message on the display. (See

"Responding to Error Messages," on p. 4-8.)

Cause 6 The paper size set in the drawer is different from the paper size you have set up

in the application software. Or an appropriate paper size you have set for

enlarging or reducing the copy is not set.

Remedy Change the paper in the selected drawer to the paper size you have set in the

application software (or enlarging/reducing copy). Then print it again.

Remedy Choose the drawer with the appropriate paper size you have set up in the

application software (or enlarging/reducing copy). Then print it again.

Cause 7 Paper in the drawer or the stack bypass has run out.

Remedy Set more paper. After setting, press [OK] if the machine is not online.

Printing stops.

Cause Printing stops midway during a job and the printer will not print the remaining

pages. The ﬂow of data from the host computer has been interrupted for some

reason and this has caused a timeout. If no data is received for a speciﬁed

length of time, the job is terminated.

Remedy You may have to increase the I/O TIMEOUT setting or disable it in the

PARALLEL MENU, ETHERNET MENU, or USB MENU. (See "I/O TIMEOUT,"

on p. 3-29, p. 3-31, or p. 3-34.)

Paper excessively curled after coming out of the printer.

Cause You may be using paper that curls too easily.

Remedy Ensure the paper you are using meets the speciﬁcations described in Chapter

2, "Basic Operations," in the Reference Guide. Remove the paper stack, turn it

over, reload in the drawer and try again.